Migrate your The Dental System data
Dental practice management system for solo practitioners and small group practices. The platform covers scheduling, patient records, and billing workflows.
In its favor
Why people choose The Dental System
The signal that keeps The Dental System on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Combines Practice Management (PMS), Patient Relationship Management (PRM), and Analytics into a single platform, eliminating the need for separate billing, marketing automation, and BI vendors common in legacy dental stacks.
Native dental workflow: scheduling, clinical charting, treatment planning, e-prescriptions, imaging, and insurance claims processing built around CDT codes and dental-specific operations.
Patient pipeline management identifies treatment gaps and lapsed recall patients automatically, enabling proactive outreach rather than reactive recall lists.
Cloud-based architecture removes the on-premise server and Citrix/RDP overhead that Dentrix and Eaglesoft customers contend with.
Vendor reports automated migrations from Open Dental, Dentrix, and other incumbents, lowering switching cost for practices stuck on legacy server-based systems.
No public pricing means every evaluation requires a sales demo, slowing comparison against transparent competitors like DentiMax ($169/month) or MOGO ($250/month flat).
Newer product without the multi-decade install base of Dentrix or Open Dental, so the integration ecosystem with imaging vendors, payment processors, and lab partners is shallower.
Modern cloud-first design means it does not run offline; practices with unreliable internet (rural, multi-op high bandwidth needs) may prefer Open Dental's local-install model.
Limited third-party review presence on G2 and Capterra makes independent quality assessment harder than for legacy market leaders.
Marketing claims around AI/clinical intelligence ('thinks like a dentist') are not independently validated; capabilities depth must be confirmed during demo rather than from public materials.
Reasons to switch
Why people leave The Dental System
The recurring reasons buyers give for replacing The Dental System. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where The Dental System fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
What gets migrated
The Dental System object support
Object-by-object support for The Dental System migrations. Per-pair details surface during scoping.
Patients
Mapping requiredPatient demographics, contact information, and clinical histories are core to The Dental System. We map these to the destination Patient or Contact object, preserving insurance carrier and responsible-party fields as custom properties where the target schema requires it.
Appointments
Mapping requiredAppointment records include date, time, provider, and procedure codes. We normalize appointment types and provider associations across the migration, noting that recurring-appointment series may require manual reassignment in the destination.
Procedures
Mapping requiredClinical procedure codes (CDT codes) and treatment notes attach to patient records. We carry forward procedure history and clinical notes, flagging any free-text fields that may need reformatting for the destination's charting module.
Insurance Claims
Mapping requiredOutstanding and historical claims include payer details, claim status, and adjustment codes. We export claim history and outstanding balances, mapping them to the destination's billing or claims object and flagging any payer IDs that require re-credentialing.
Documents
Mapping requiredUploaded documents such as consent forms, insurance cards, and clinical images are associated with patient records. We migrate document metadata and, where file storage is accessible, the associated file blobs, noting any size or format restrictions in the destination.
Providers
Mapping requiredProvider records include name, credentials, and scheduling preferences. We map provider assignments across appointments and procedures, flagging any inactive or archived providers that should be excluded from the destination user list.
Custom Fields
Mapping requiredThe platform supports custom fields for both patient records and clinical documentation. We identify custom field definitions during discovery and apply field-level mapping to preserve practice-specific data points in the destination schema.
Practice Settings
Mapping requiredLocation-level settings such as office hours, default providers, and fee schedules are workspace-level configuration. We document these during scoping and provide a settings summary as a reference CSV, as these are not always migratable directly to the destination.
| Object | Support | Notes |
|---|---|---|
| Patients | Mapping required | Patient demographics, contact information, and clinical histories are core to The Dental System. We map these to the destination Patient or Contact object, preserving insurance carrier and responsible-party fields as custom properties where the target schema requires it. |
| Appointments | Mapping required | Appointment records include date, time, provider, and procedure codes. We normalize appointment types and provider associations across the migration, noting that recurring-appointment series may require manual reassignment in the destination. |
| Procedures | Mapping required | Clinical procedure codes (CDT codes) and treatment notes attach to patient records. We carry forward procedure history and clinical notes, flagging any free-text fields that may need reformatting for the destination's charting module. |
| Insurance Claims | Mapping required | Outstanding and historical claims include payer details, claim status, and adjustment codes. We export claim history and outstanding balances, mapping them to the destination's billing or claims object and flagging any payer IDs that require re-credentialing. |
| Documents | Mapping required | Uploaded documents such as consent forms, insurance cards, and clinical images are associated with patient records. We migrate document metadata and, where file storage is accessible, the associated file blobs, noting any size or format restrictions in the destination. |
| Providers | Mapping required | Provider records include name, credentials, and scheduling preferences. We map provider assignments across appointments and procedures, flagging any inactive or archived providers that should be excluded from the destination user list. |
| Custom Fields | Mapping required | The platform supports custom fields for both patient records and clinical documentation. We identify custom field definitions during discovery and apply field-level mapping to preserve practice-specific data points in the destination schema. |
| Practice Settings | Mapping required | Location-level settings such as office hours, default providers, and fee schedules are workspace-level configuration. We document these during scoping and provide a settings summary as a reference CSV, as these are not always migratable directly to the destination. |
Gotchas
What to watch for in The Dental System migrations
Issues we've hit on past The Dental System migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
No documented public API
Custom field discovery requires manual audit
Insurance carrier and payer data may require re-credentialing
Document storage may not be directly accessible for bulk export
| Severity | Issue |
|---|---|
| High | No documented public API |
| Medium | Custom field discovery requires manual audit |
| Medium | Insurance carrier and payer data may require re-credentialing |
| Medium | Document storage may not be directly accessible for bulk export |
Leaving The Dental System?
Where The Dental System customers move next
12 destinations The Dental System can migrate to.
How a The Dental System migration works
Four steps, The Dental System-specific
Connect
Not publicly documented into The Dental System. Scopes limited to read-only on the data we move.
Map
We translate The Dental System-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate The Dental System quirks before production.
Migrate
Full migration with The Dental System rate-limit handling. Rollback available throughout.
FAQ
The Dental System migration FAQ
Answers to the questions buyers ask most during The Dental System migration scoping. Not seeing yours? Book a call.
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Migrate The Dental System.
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Free scoping call with a migration engineer. Tell us about your The Dental System setup and destination — written quote back within a business day.