CRM migration

Migrate from Jobber to Twenty CRM

Field-level mapping, validation, and rollback between Jobber and Twenty CRM. We move data and schema; workflows are rebuilt natively in Twenty CRM.

Jobber logo

Jobber

Source

Twenty CRM

Destination

Twenty CRM logo

Compatibility

83%

10 of 12

objects map 1:1 between Jobber and Twenty CRM.

Complexity

BStandard

Timeline

48–72 hours of clock time

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Jobber is a field service management platform built around Jobs, Clients, Properties, Quotes, and Invoices — with per-user pricing that compounds as your crew grows. Teams leave when the per-user billing model becomes punishing at scale or when they want data ownership rather than recurring SaaS rent. Twenty CRM is an open-source CRM built on TypeScript and PostgreSQL with People, Companies, Opportunities, Notes, and Tasks as its standard objects. The migration carries all standard and custom field data from Jobber into Twenty's equivalent schema. Property addresses map to Company records with location context preserved in custom fields. Job records map to Opportunities with status, scheduled date, and assigned team member. Quote and invoice history maps as custom fields or linked records. Workflows, automations, and scheduling rules do not migrate — these must be rebuilt in Twenty's workflow builder (available on Pro and Organization plans). FlitStack sequences the migration so Company records exist before People records, and Opportunities reference the correct CompanyId before the full run commits.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Jobber logo

Jobber

What's pushing teams away

  • Per-user pricing becomes expensive as teams grow — contractors on the Grow tier report feeling nickel-and-dimed adding office staff or field crew beyond the included seat count.
  • Maintenance agreement setup conflates recurring billing with job scheduling, making it difficult for service businesses to manage membership programs cleanly.
  • Limited workflow customization frustrates businesses with non-standard processes — automations are preset and cannot be deeply reconfigured.
  • Difficulty tracking job costing and profit margins means cost overruns go unnoticed until the invoice is sent, unlike construction-focused alternatives.
  • As the business scales beyond 10–15 users, Jobber lacks the dispatch complexity, multi-location support, and advanced reporting that competitors offer.

Choosing

Twenty CRM logo

Twenty CRM

What's pulling them in

  • Top open-source CRM on GitHub with 40.6K stars, giving teams full source code access and infrastructure ownership without per-feature licensing surprises.
  • Free self-hosting under AGPL-3.0 means unlimited users and custom objects for the cost of cloud infrastructure alone, typically $20–100/month.
  • Pricing page explicitly mocks competitors for charging add-on fees for API access, webhooks, and workflows — transparency that resonates with RevOps teams burned by Salesforce.
  • Unlimited custom objects and fields with no price impact, letting teams shape the data model to their business rather than forcing business into rigid schemas.
  • Modern TypeScript/React/PostgreSQL stack means developer-led teams can extend, self-host, or integrate without fighting legacy architecture.

Object mapping

How Jobber objects map to Twenty CRM

Each row shows how a Jobber object lands in Twenty CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Jobber

Client

maps to

Twenty CRM

People

1:1
Fully supported

Jobber Client maps to Twenty CRM People. The Client's name, email, phone, and address fields map to the corresponding People fields. Client create date and last-modified date are preserved as custom datetime fields in Twenty. Owner resolution by email match against Twenty Workspace Members.

Jobber

Client

maps to

Twenty CRM

Company

many:1
Fully supported

When a Jobber Client represents a business entity rather than an individual, FlitStack creates both a People record (the primary contact) and a Company record (the business). The client's business name and industry fields map to Company.Name and a custom Industry field. Company domain maps to Company.websiteDomain.

Jobber

Property

maps to

Twenty CRM

Company (custom fields)

1:1
Fully supported

Jobber Property has no direct Twenty CRM equivalent. FlitStack maps Property address, city, state, and postal code to custom text fields on the related Company record (Property_Address__c, Property_City__c, Property_State__c, Property_Postal__c). For standalone properties not tied to a business client, a Company record is created with the property name as the company name.

Jobber

Job

maps to

Twenty CRM

Opportunity

1:1
Fully supported

Jobber Job maps to Twenty CRM Opportunity. Job.name becomes Opportunity.name. Job.assigned_crew or team_member references resolve to Twenty Workspace Members by email match. Job.scheduled_date maps to Opportunity.closeDate for scheduling context. Job.total_amount maps to Opportunity.amount. Job status (Scheduled, In Progress, Completed, Invoiced) maps to a custom Opportunity stage pick-list.

Jobber

Job Status

maps to

Twenty CRM

Custom Stage Pick-list on Opportunity

1:1
Fully supported

Jobber's job status values (Scheduled, In Progress, Completed, Invoiced, On Hold) map one-to-one to a custom Opportunity stage pick-list called Job_Status__c. Each value carries a display label and sort order. Stage-entered timestamps are preserved as custom datetime fields on the Opportunity record.

Jobber

Quote

maps to

Twenty CRM

Opportunity (custom fields) + Note

many:1
Fully supported

Jobber Quote line items, totals, and validity dates migrate as custom fields on the linked Opportunity record (Quote_Total__c, Quote_Valid_Until__c). The full quote body and line-item detail migrates as a Twenty CRM Note attached to the Opportunity. Quote status (Draft, Sent, Accepted, Declined) maps to a custom pick-list Quote_Status__c.

Jobber

Invoice

maps to

Twenty CRM

Custom Object: Invoice

1:1
Fully supported

Jobber Invoice has no native Twenty CRM equivalent. FlitStack creates a custom object called 'Invoice' in Twenty (Settings → Data Model → Add Custom Object). Invoice number, amount, status, issue date, due date, and balance due migrate as custom fields. Line-item detail migrates as a JSON-formatted custom text field or as linked Note records.

Jobber

Team Member

maps to

Twenty CRM

Workspace Member

1:1
Fully supported

Jobber Team Member maps to Twenty CRM Workspace Members. FlitStack matches Jobber team member email addresses against Twenty Workspace Member emails — resolved members link to Job and Opportunity records as owners. Unmatched team members are flagged before migration so your admin can invite them to Twenty first.

Jobber

Job Attachment / Photo

maps to

Twenty CRM

Note (with file attachment)

1:1
Fully supported

Jobber file attachments and photos from jobs migrate as Twenty CRM Notes with file attachments. File size limits are noted (Twenty's CSV import handles attachments separately via API or manual upload). Inline images in job notes are downloaded and rehosted as linked files.

Jobber

Client Note / Job Note

maps to

Twenty CRM

Note

1:1
Fully supported

Jobber notes on Client or Job records migrate as Twenty CRM Notes attached to the corresponding People or Opportunity record. Original timestamps and author information are preserved. Rich-text formatting in Jobber notes is converted to plain text for Twenty compatibility.

Jobber

Job Custom Field

maps to

Twenty CRM

Custom Field on Opportunity

1:1
Fully supported

Jobber app-configured custom fields on Jobs map to custom fields on the Twenty CRM Opportunity object. Each custom field's data type (text, number, date, pick-list) determines the Twenty field type. FlitStack creates the custom fields in Twenty via API before the migration run begins.

Jobber

Client Custom Field

maps to

Twenty CRM

Custom Field on People

1:1
Fully supported

Jobber app-configured custom fields on Clients map to custom fields on the Twenty CRM People object. Custom pick-list values on Jobber custom fields map to corresponding pick-list options in Twenty. Multi-select custom fields map to Twenty multi-select fields. FlitStack captures the full custom field inventory from Jobber during migration planning, including data types and option sets. Your Twenty admin creates matching field definitions in Settings → Data Model before the migration run so all values map cleanly without data loss or truncation. The custom field inventory appears in the schema setup plan delivered before migration begins.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Jobber logo

Jobber gotchas

High

Jobber API does not expose all objects for bulk export

High

Custom field definitions must be exported separately

Medium

Billing is tied to active users, not total users

Medium

Maintenance agreement records may not map cleanly to recurring billing

Medium

Automations and approval workflows do not transfer automatically

Twenty CRM logo

Twenty CRM gotchas

High

Import order is enforced and critical

High

Export limited to 20,000 records and visible columns only

Medium

Soft-deleted records count toward uniqueness and trigger restores

Medium

API rate limits cap at 200 req/min on Organization tier

Low

No native email sequences — follow-up cadences require external tools

Pair-specific challenges

  • Jobber Property has no native Twenty CRM equivalent — addresses require custom field strategy

    Jobber's Property object stores service location addresses with full street, city, state, and postal context tied to each job site. Twenty CRM has no Property or Location object — only People, Companies, and Opportunities. FlitStack maps Property addresses to custom text fields on the related Company record (Property_Address__c, Property_City__c, Property_State__c, Property_Postal__c). For standalone properties without a business client, a Company record is created with the property name as the company name. Your Twenty admin should configure these custom fields in Settings → Data Model before the migration run so field-level diff can validate address completeness on the sample migration.

  • Jobber Invoice and Quote objects require custom object creation in Twenty before import

    Jobber Invoice and Quote are first-class financial objects with line items, tax calculations, and payment status. Twenty CRM has no native Invoice or Quote object — these must be created as custom objects via Settings → Data Model → Add Custom Object before CSV import. Invoice fields (invoice_number__c, amount__c, balance_due__c, invoice_status__c) and Quote fields (quote_number__c, quote_total__c, quote_valid_until__c, quote_status__c) require setup in Twenty's data model first. FlitStack delivers a schema setup plan listing every custom object and field to pre-create in Twenty before data lands. Skipping this step causes import errors on the full migration run because Twenty's CSV import creates records, not fields.

  • Jobber workflows, automations, and scheduling rules do not migrate — Twenty's workflow builder handles different logic

    Jobber automations handle quote follow-up reminders, client notification triggers, job assignment alerts, and invoice payment confirmations. These are stored in Jobber's automation engine with event triggers, time delays, and action sequences specific to Jobber's field-service data model. Twenty CRM's workflow builder (available on Pro and Organization plans) handles task creation, field updates, and note attachments but does not replicate Jobber's scheduling and dispatch automation logic. FlitStack exports your Jobber automation definitions as a rebuild reference document — your Twenty admin uses this to reconstruct equivalent automations in Twenty's workflow builder. This is always a manual step and must be budgeted as implementation work, not migration work.

  • Jobber's per-user plan tiers do not map to Twenty's unlimited-user model — team member resolution matters

    Jobber assigns Team Members as users with plan-tier implications. When migrating to Twenty CRM, each Jobber team member who is an active user must have a corresponding Twenty Workspace Member invited and activated before migration — otherwise Opportunity.assigneeId and People records cannot resolve ownership. FlitStack flags any Jobber team member without a matching Twenty Workspace Member email before migration commits. Your admin either invites those users to Twenty first or assigns their records to a fallback Twenty user. This step is part of the migration plan and must complete before the full migration run.

  • Jobber custom fields require type-aware mapping — pick-list values must match Twenty's option sets

    Jobber app-configured custom fields on Clients, Properties, Jobs, Quotes, Invoices, and Team Members each have a data type (text, number, date, pick-list, multi-select). Twenty CRM custom fields have corresponding types but option-set values must be created manually in Twenty's data model. For example, a Jobber custom pick-list field 'Job Type' with values 'Repair', 'Maintenance', 'Installation' must have those same values entered as options in Twenty's custom pick-list field before migration. FlitStack's field-level diff on the sample migration surfaces any pick-list value that does not have a matching option in Twenty — your admin corrects the value mapping before the full run.

Migration approach

Six steps for a successful Jobber to Twenty CRM data migration

  1. Audit Jobber data volume and export via API

    FlitStack connects to Jobber via scoped API read access and exports all Clients, Properties, Jobs, Quotes, Invoices, and Team Members with their custom field values. We capture the full object graph — including client-to-property associations, job-to-client and job-to-property links, and quote-to-job relationships. The export runs read-only against your live Jobber account so your team continues working without interruption. We generate a data inventory report listing record counts per object, custom field definitions, and any data quality flags (missing email on client, duplicate property addresses). This inventory drives the field mapping plan and identifies which Jobber objects require custom object creation in Twenty before import.

  2. Create Twenty CRM schema — custom objects and custom fields

    Before any data moves, your Twenty admin (or FlitStack) creates the schema elements that Jobber uses but Twenty lacks natively: the Invoice custom object, Job_Status__c and Quote_Status__c pick-list fields on Opportunity, and the Property address custom fields on Company. FlitStack delivers a schema setup plan listing every field to create, the expected data type, and any pick-list values to pre-populate. This plan is generated from the Jobber custom field inventory so nothing is missed. Twenty's Settings → Data Model → Add Field interface requires the custom object to exist before its fields can be configured — FlitStack sequences this correctly.

  3. Resolve owners and invite team members to Twenty

    Jobber team member email addresses are matched against Twenty Workspace Member emails. For each team member with an active Twenty account, the match is direct — their migrated records link to their Twenty user. For any Jobber team member without a Twenty account, FlitStack flags them in a pre-migration report and pauses migration until your admin either invites them to Twenty or designates a fallback Twenty user to own their records. No Opportunity or People record lands without a resolved Twenty assignee. This step prevents orphaned records and ensures your Twenty workspace has complete ownership coverage at go-live.

  4. Run a sample migration with field-level diff

    A representative slice migrates first — typically 100–300 records spanning Clients, Properties, Jobs, Quotes, and Invoices. FlitStack generates a field-level diff between the source Jobber record and the destination Twenty record so you can verify every mapping: custom field completeness on People and Companies, Job_Status__c pick-list values, Invoice custom object fields, and assignee resolution. This diff is the validation gate before the full run commits. Any field that shows a mismatch (missing pick-list option, truncated text, wrong date format) gets corrected in the mapping plan and the sample run re-executes until the diff passes your approval threshold.

  5. Execute full migration with delta-pickup window

    The full migration runs against Twenty CRM's API — Companies first (the one side of the Company-People-Opportunity relationship chain), then People linked to Companies, then Opportunities linked to People and Companies, then Invoice custom records linked to Opportunities. A delta-pickup window (24–48 hours) captures any records created or modified in Jobber during the cutover window. FlitStack generates an audit log of every create and update operation with source record ID, destination record ID, and timestamp. One-click rollback reverts all migrated records if post-migration reconciliation fails. After rollback, the delta-pickup re-runs so your final Twenty state matches Jobber's final state at go-live.

  6. Deliver Jobber workflow export for manual rebuild in Twenty

    FlitStack exports your Jobber automation definitions — trigger events, time delays, action sequences, and notification rules — as a structured rebuild reference document. This document is organized by automation name and maps each Jobber automation to its functional equivalent in Twenty's workflow builder. Your Twenty admin uses this reference to rebuild quote follow-up reminders, client notification triggers, and job assignment alerts in Twenty's Pro or Organization workflow builder. This step is always manual because automation logic cannot be algorithmically translated between platforms — the rebuild is scoped as implementation work separate from the migration engagement.

Platform deep dives

Context on both ends of the pair

Jobber logo

Jobber

Source

Strengths

  • Scheduling and dispatching dashboard with visual calendar and drag-and-drop reassignment works well for teams managing under 15 daily visits.
  • Integrated quoting, invoicing, and payment processing in a single platform reduces software stack for small contractors.
  • Client Hub portal provides self-service booking and quote acceptance that reduces administrative back-and-forth.
  • Mobile app for iOS and Android gives field crews offline access to job details, checklists, and signature capture.
  • Automation features handle routine client notifications, follow-ups, and visit reminders without manual intervention.

Weaknesses

  • Per-user pricing scales poorly — adding office staff or field crew beyond tier limits incurs significant incremental cost.
  • Workflow and automation customization is limited to preset rules; businesses with non-standard processes hit walls quickly.
  • Maintenance agreement and recurring billing configuration is tightly coupled to job scheduling, making membership programs harder to manage.
  • Job costing and profit margin tracking is shallow — cost overruns are not surfaced in real time during job execution.
  • Multi-location operations and advanced dispatch features (e.g., load balancing, skill-based routing) are not available even on the highest tier.
Twenty CRM logo

Twenty CRM

Destination

Strengths

  • AGPL-3.0 open-source license with full source code on GitHub — no vendor lock-in, no sunset risk.
  • Unlimited users and unlimited custom objects on self-hosted, with no feature gating based on headcount.
  • REST and GraphQL APIs available on all paid tiers, not locked behind an enterprise add-on fee.
  • MCP server and webhooks shipped as standard features, not premium upgrades.
  • Modern PostgreSQL-backed data model that developer teams can query, extend, and self-host.

Weaknesses

  • Recent v1.0 release means limited production hardening compared to CRMs with multi-year operational track records.
  • No native email sequencing or sales engagement tools — follow-up cadences require a separate platform.
  • No native two-way email sync or inbox integration, requiring third-party connectors for full activity logging.
  • Self-hosting 'free' pricing hides real infrastructure and DevOps costs that stack up over time.
  • Workflow automation is functional but lacks the complexity needed for sophisticated multi-step sales motions.

Complexity grading

How hard is this migration?

Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Jobber and Twenty CRM.

  • Object compatibility

    B

    1 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Jobber: Not publicly documented in Jobber's developer docs — customers report throttling after roughly 100–200 requests per minute in practice.

  • Data volume sensitivity

    B

    Jobber doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Jobber to Twenty CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Jobber to Twenty CRM data migrations

Answers to the questions buyers ask most during Jobber to Twenty CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Book a free 30 minute consultation

Most Jobber-to-Twenty CRM migrations complete in 48–72 hours of clock time for under 10,000 total records. Larger setups with 50,000+ records across Jobs, Invoices, and Properties, or those with extensive custom field sets on all six Jobber object types, extend to 7–10 days. The longest single step is schema setup in Twenty — creating the Invoice custom object, custom pick-list fields, and Property address fields before data lands. Planning and field-level diff validation on the sample run typically adds 3–5 business days before the full migration run begins.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Jobber.
Land in Twenty CRM, intact.

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