HRMS migration

Migrate from Rival Recruit to Crelate

Field-level mapping, validation, and rollback between Rival Recruit and Crelate. We move data and schema; workflows are rebuilt natively in Crelate.

Rival Recruit logo

Rival Recruit

Source

Crelate

Destination

Crelate logo

Compatibility

67%

8 of 12

objects map 1:1 between Rival Recruit and Crelate.

Complexity

BStandard

Timeline

3-5 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Rival Recruit and Crelate serve different segments of the recruiting market. Rival Recruit is an enterprise talent acquisition suite with ROSI AI, 750M+ passive candidate profiles, and a full onboarding module. Crelate is a flexible recruiting platform built for agencies and staffing firms that need configurable pipelines, a CRM layer, and AI Co-Pilot tools without enterprise licensing overhead. Migrating between them requires a careful data audit because Rival's history as SilkRoad Technology can leave legacy naming conventions in long-standing customer databases. We perform a pre-migration schema discovery against the customer's live Rival environment, audit for SilkRoad-era artifacts, and generate an explicit custom field map before any data moves. Candidate pipeline stages, source attribution, and document attachments migrate with full fidelity. We do not migrate configured workflows, onboarding journeys, or career site content as code; we deliver written inventories for the customer's admin to rebuild in Crelate's workflow builder and Careers Page editor.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Rival Recruit logo

Rival Recruit

What's pushing teams away

  • Complex initial setup—multiple reviews cite a steep learning curve during onboarding with significant time required to configure workflows and pipelines to match existing processes.
  • Reporting limitations—users describe the built-in reporting as non-intuitive and lacking the depth needed for executive-level recruiting analytics.
  • Resume formatting issues—CV formatting does not always translate cleanly from external sources into Rival Recruit, making resume review difficult in-platform.
  • Support responsiveness—customers report that the support center and customer service responsiveness have room for improvement, particularly for non-enterprise tiers.
  • Contract and cost concerns—some customers cite pricing as a factor when switching, particularly mid-sized organizations re-evaluating their ATS spend.

Choosing

Crelate logo

Crelate

What's pulling them in

  • Affordable per-seat pricing with transparent tiers makes Crelate accessible for small-to-mid staffing firms evaluating ATS platforms for the first time.
  • Fast implementation reported by customers—some describe getting live in a matter of minutes with support team assistance.
  • Unified ATS + CRM in a single product eliminates the need to buy and synchronize separate recruiting and sales tools.
  • Flexible custom fields across Contacts, Companies, and Opportunities allow recruiting teams to capture firm-specific data without developer involvement.
  • Positive reviews highlight the product's intuitive interface and functional breadth for teams that need recruiting workflows without enterprise overhead.

Object mapping

How Rival Recruit objects map to Crelate

Each row shows how a Rival Recruit object lands in Crelate, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Rival Recruit

Candidate

maps to

Crelate

Person (People record)

1:1
Fully supported

Rival Recruit Candidate records map 1:1 to Crelate Person records. Standard fields (name, email, phone, address, source, status, stage) migrate directly. Pipeline stage history from Rival's candidate_activity log is preserved as a Crelate Activity note with timestamps for audit continuity. Rival's source attribution field maps to Crelate Tags or a custom Source field depending on the customer's tag strategy chosen during scoping. Custom fields on Candidate are discovered via API before migration and mapped explicitly—no assumptions are made because every Rival customer has a different custom field configuration.

Rival Recruit

Position

maps to

Crelate

Job

1:1
Fully supported

Rival Recruit Position records map to Crelate Job records. Fields including job title, department, hiring manager (mapped to Owner), location, open/closed status, and posting date migrate directly. Rival's pipeline stage names on Position are preserved as Crelate Pipeline stage labels via the Crelate field mapping interface. Positions with a linked hiring manager require that the hiring manager email resolves to an existing Crelate User or is placed in a User reconciliation queue for admin provisioning before Position import.

Rival Recruit

Document

maps to

Crelate

Attachment (linked to Person, Job, or Company)

1:1
Fully supported

Rival Recruit stores resumes, cover letters, offer letters, and compliance documents as binary attachments against Candidate and Employee records. We extract the binary file separately from the metadata (filename, MIME type, upload timestamp) and remap each attachment to the corresponding Crelate record by matching the parent record ID during migration. Files are uploaded to Crelate's document attachment endpoints and linked via the Crelate attachment relationship. Any documents exceeding Crelate's attachment size limits are flagged for manual upload with a reference list delivered post-migration.

Rival Recruit

Employee

maps to

Crelate

Person or Employee record

1:1
Fully supported

Rival Recruit Employee records (personal info, job title, department, manager, start date, employment status) map to Crelate Employee records if the destination workspace has the Employee module enabled, or to Person records tagged as Employees if not. Effective-dated employment changes are preserved as historical entries in Crelate's activity log to maintain the record's change history. Manager relationships in Rival are resolved by email lookup to the destination User record.

Rival Recruit

User

maps to

Crelate

User

1:1
Fully supported

Rival platform Users (name, email, role, team assignment) map to Crelate Users. We match by email address and resolve Role and Team from Rival's permission set. Any Rival User without a matching Crelate User account is placed in a provisioning queue; the customer's admin creates the corresponding Crelate accounts before the User phase of migration so that Owner assignment on Candidate and Position records is satisfied at import time.

Rival Recruit

Tag

maps to

Crelate

Tag

lossy
Fully supported

Rival Recruit tags applied to Candidates for segmentation and sourcing campaigns are extracted as a flat lookup table keyed by Candidate ID. We reapply tags as native Crelate Tags on the migrated Person records. If the customer uses a high volume of tags with overlapping naming conventions, we deduplicate during transform and deliver a tag consolidation map alongside the migration report.

Rival Recruit

Custom Field (Candidate)

maps to

Crelate

Custom Field (Person)

1:1
Fully supported

Custom fields on Rival Recruit Candidate records are discovered via the API schema audit before migration. Each discovered custom field is mapped to a Crelate custom field of matching type (text, number, date, picklist, checkbox). Crelate's field mapping UI supports mapping form responses and custom fields to Person properties, tags, or tag categories. We generate the complete custom field mapping table as part of the migration deliverable and configure Crelate custom fields in the destination workspace before data import begins.

Rival Recruit

Custom Field (Position)

maps to

Crelate

Custom Field (Job)

1:1
Fully supported

Custom fields on Rival Recruit Position records are discovered via API schema audit and mapped to Crelate Job custom fields. Field types are matched (string to text, integer to number, date to date, picklist to picklist). Job-level custom fields in Crelate are created before Position migration so that incoming records are accepted without validation errors.

Rival Recruit

Interview Schedule

maps to

Crelate

Activity (Event or Task)

1:1
Fully supported

Rival Recruit Interview events (date, time, interviewer, candidate, position) are extracted and mapped to Crelate Activity records. The interviewer assignment resolves by email against the Crelate User table. Interview scorecards and rating fields from Rival are preserved as Crelate Activity notes or custom Activity fields if configured. Interview invitations and calendar links do not migrate; the customer's admin rebuilds the interview scheduling workflow in Crelate.

Rival Recruit

Onboarding Record

maps to

Crelate

Not migrated (inventory delivered)

lossy
Fully supported

Rival Workflow onboarding journeys (steps, assignees, conditions, new hire status) are exported as a written JSON blueprint inventory. Crelate does not include a native onboarding journey builder in its ATS/CRM module. Active onboarding journeys with pending start dates are flagged as high-priority records for the customer's admin to re-create manually in their chosen onboarding tool or to re-enter directly in Crelate's activity log. This is a configuration gap, not a data loss—we document what exists so nothing is forgotten.

Rival Recruit

Workflow Definition

maps to

Crelate

Not migrated (inventory delivered)

lossy
Fully supported

Rival Workflow definitions (onboarding, offboarding, internal mobility journeys) are exported as JSON blueprints with step owners, conditions, and automation triggers documented. Crelate's automation triggers support pipeline-based task creation and email sequencing but are structurally different from Rival's journey builder. We deliver a written workflow inventory with each step, assignee, and condition mapped to a recommended Crelate automation equivalent. The customer's admin rebuilds these in Crelate's workflow editor post-migration.

Rival Recruit

Career Site Configuration

maps to

Crelate

Not migrated (configuration inventory delivered)

lossy
Fully supported

Rival Recruit branded career site content, job board distribution settings, employee testimonial pages, and job posting templates are configurable assets rather than transactional records. We export the site configuration as a structured JSON export and a written page-by-page content inventory. Crelate's Careers Page editor is a separate tool with its own content management model; the customer's marketing or recruiting team rebuilds the career site using the exported content inventory as a content source guide. This is not data that can be programmatically mapped between platforms.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Rival Recruit logo

Rival Recruit gotchas

Medium

SilkRoad to Rival rebrand affects legacy data continuity

Medium

Onboarding API documentation lags behind current product

High

Delta data during migration window causes pipeline drift

Medium

Custom fields vary by customer and require discovery before mapping

Crelate logo

Crelate gotchas

High

120 req/min API rate limit throttles bulk migrations

High

20 custom field per-entity cap forces data model decisions

Medium

15,000-record export ceiling on single operations

Medium

Sequences and automation workflows do not migrate

Low

API key is a querystring parameter, not a header

Pair-specific challenges

  • SilkRoad-era data artifacts require pre-migration audit

    Rival Recruit was formerly SilkRoad Technology. Organizations with multi-year histories in SilkRoad may have legacy data formats, workflow naming conventions, and API endpoint references that predate the Rival rebrand. Custom fields created during the SilkRoad era may use deprecated naming conventions that do not appear in Rival's current API documentation. We perform a pre-migration artifact audit on every export, flag any SilkRoad-era objects and field names, and remap them to Rival's current schema before generating the Crelate mapping table. Skipping this step results in unmapped fields that silently drop during import.

  • Delta data during migration window causes candidate pipeline drift

    ATS migrations run while recruiters continue working in Rival Recruit. Candidates are added, stages advance, notes are attached, and offers are extended between the initial export and final cutover. We implement a delta export with a defined freeze window—typically a short read-only period during which no new candidates are entered in Rival—followed by a final incremental pull of records modified after the initial export. Active offers and candidates with pending start dates are flagged for priority sequencing in the cutover to prevent hiring disruption.

  • Crelate field mapping does not accept all default fields as targets

    Crelate's field mapping interface allows mapping to several default fields, any custom field, or any tag category—but not every default field on every entity is available as a mapping target. We audit Crelate's field mapping constraints during schema design before attempting import. Any Rival default field that cannot map directly to a Crelate default field is re-routed to a Crelate custom field or tag category, and the customer's admin is briefed on the target field location during the handoff review.

  • Onboarding journeys and workflow definitions require manual rebuild

    Rival Recruit's onboarding module (documented in the 2020.2.1 API guide) and Rival Workflow journey builder produce structured data that does not map to any native Crelate object. Crelate's automation capabilities center on pipeline-based task triggers and email sequences rather than multi-step journey builders. We extract active onboarding journeys and workflow definitions as written JSON blueprints and tag-category remap candidate tags as a separate activity. The customer's admin rebuilds these in Crelate or an integrated onboarding tool post-migration.

  • Duplicate records and data quality issues carry into Crelate without pre-cleaning

    Like any ATS in active use for several years, Rival Recruit databases accumulate duplicate candidate records, outdated contact information, and empty required fields. Crelate does not have built-in deduplication that auto-resolves cross-system duplicates. We apply pre-migration data cleaning (duplicate detection by email and phone, null-fill for required Crelate fields, normalization of phone number and address formats) before loading. Records that fail validation are held in a correction queue and returned to the customer with specific remediation instructions.

Migration approach

Six steps for a successful Rival Recruit to Crelate data migration

  1. Source schema discovery and SilkRoad artifact audit

    We connect to the customer's live Rival Recruit environment via API and enumerate all active objects: Candidate fields (standard and custom), Position fields (standard and custom), Employee records, User list, Interview Schedules, and Tag taxonomy. We specifically audit for SilkRoad-era naming conventions, deprecated endpoint references, and any custom fields created before the Rival rebrand. The discovery output is a written schema map and a flag list of any artifacts requiring rename or special handling during export. This step cannot be skipped because Rival's customer-specific configuration makes every database schema unique.

  2. Crelate workspace provisioning and field mapping design

    We provision the Crelate destination workspace (if not already active) and create all required custom fields on the Person, Job, and Employee objects to match the discovered Rival schema. We design the field mapping table using Crelate's field mapping interface, routing Rival standard fields and discovered custom fields to their Crelate equivalents. Any Rival default field that cannot map to a Crelate default field is rerouted to a custom field or tag category. We create a Crelate User for each Rival User matched by email and assign roles. The completed field mapping is reviewed with the customer's admin before any export begins.

  3. Sandbox migration and reconciliation

    We run a full migration into Crelate's staging environment using production-like data volume. The customer reconciles record counts (Candidates in, Positions in, Employees in, Documents linked), spot-checks 25-50 records for field-level accuracy against the Rival source, and verifies that tag assignments and pipeline stage labels appear correctly. Any mapping corrections are made at this stage. Sandbox migration is required before production cutover because field mapping changes in Crelate affect every incoming record and cannot be undone retroactively.

  4. Data quality and duplicate cleaning

    Before any production export, we run data quality checks against the Rival database: email deduplication (flagging and merging records with identical email addresses), phone number normalization to a consistent format, null-fill for fields that are required in Crelate but empty in Rival, and removal of soft-deleted or test records. The customer reviews the deduplication report and approves merges before export. This step prevents Crelate from inheriting the data quality problems that accumulate in long-standing ATS databases.

  5. Production migration in dependency order

    We run production migration in record-dependency sequence: Crelate Users first (validated against the User provisioning queue), then Job records (since People records reference Job assignments), then Person records (with Account/Company lookups resolved), then Employee records, then Interview Activities linked to People and Jobs, then Documents attached to the parent records. Custom fields are loaded concurrently with their parent objects. Each phase emits a row-count reconciliation report before the next phase begins. Active candidates with offers or pending start dates are prioritized in the final cutover window.

  6. Cutover, validation, and workflow handoff

    We define a freeze window during which no new records are created in Rival Recruit, run a final delta export capturing any records modified after the initial export, and load the delta into Crelate. Crelate becomes the system of record. We deliver the onboarding journey and workflow definition inventory as a written JSON blueprint package to the customer's admin team. We provide a one-week hypercare window to resolve any reconciliation issues identified by the recruiting team. Rebuilding Rival Workflows as Crelate automations, re-creating career site content in Crelate's Careers Page editor, and configuring Crelate's AI Co-Pilot tools are outside standard migration scope and are handled as separate configuration engagements.

Platform deep dives

Context on both ends of the pair

Rival Recruit logo

Rival Recruit

Source

Strengths

  • AI-assisted sourcing across 750M+ passive candidate profiles with ROSI-driven recommendations.
  • Unified talent suite spanning recruiting, onboarding, performance, and learning.
  • Automated onboarding workflows that reduce administrative overhead significantly.
  • Branded career sites with social recruiting and candidate CRM capabilities.
  • Integration ecosystem with HRIS, payroll, and assessment vendors.

Weaknesses

  • Steep initial configuration burden requiring dedicated IT and HR setup time.
  • Built-in reporting lacks depth and intuitiveness compared to standalone BI tools.
  • Resume parsing and formatting translation is inconsistent across document types.
  • Enterprise pricing model limits accessibility for smaller recruitment teams.
  • Limited public documentation on API capabilities and developer resources.
Crelate logo

Crelate

Destination

Strengths

  • Unified ATS and CRM in a single platform reduces data synchronization overhead for recruiting teams.
  • Fast setup with guided implementation reported as a significant time saver for small teams.
  • Transparent per-seat pricing without surprise fees at the base tier.
  • Flexible custom field configuration across core objects without developer dependency.
  • Export capability supports up to 15,000 records per operation for Contacts, Companies, and Opportunities.

Weaknesses

  • API rate limit of 120 requests per minute restricts bulk migration throughput.
  • Custom field cap of 20 per entity requires field consolidation for complex recruiting schemas.
  • All advanced features (Activities, Activity Forms, Core Record Field customization) are tier-gated add-ons.
  • Customer service responsiveness receives consistent negative feedback in reviews.
  • Resume parsing quality trails competitors and generates support requests.

Complexity grading

How hard is this migration?

Standard HRMS migration. 1 of 7 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Rival Recruit and Crelate.

  • Object compatibility

    B

    1 of 7 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    7-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Rival Recruit: N/A — no public API.

  • Data volume sensitivity

    B

    Rival Recruit doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Rival Recruit to Crelate migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Rival Recruit to Crelate data migrations

Answers to the questions buyers ask most during Rival Recruit to Crelate migration scoping. Not seeing yours? Book a call.

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Straightforward migrations under 25,000 Candidates and 5,000 Positions with no complex custom objects and clean data land between three and five weeks. Migrations with SilkRoad-era legacy data, high document attachment volumes (over 50,000 files), active onboarding journeys, or multi-department Position hierarchies extend to eight to twelve weeks because of the artifact audit, delta cutover sequencing, and binary attachment remapping. Crelate's own migration guide estimates two to six weeks for typical ATS migrations; Rival Recruit's larger schema surface and legacy data layer push the upper bound higher.

Adjacent paths

Related migrations to explore

Ready when you are

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