HRMS migration

Migrate from Namely to Crelate

Field-level mapping, validation, and rollback between Namely and Crelate. We move data and schema; workflows are rebuilt natively in Crelate.

Namely logo

Namely

Source

Crelate

Destination

Crelate logo

Compatibility

58%

7 of 12

objects map 1:1 between Namely and Crelate.

Complexity

BStandard

Timeline

2-4 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Moving from Namely to Crelate is a cross-category migration that requires careful scoping because Namely is a full HRMS and Crelate is a recruiting ATS. Crelate has no native payroll, benefits administration, time-off tracking, compliance, or performance review modules. We migrate the data that Crelate can store (employee profiles as candidate records, compensation as note attachments, documents as file blobs, org structure as a lookup hierarchy) and flag everything that requires re-enrollment, reconfiguration, or manual re-entry at the destination. The migration preserves historical timestamps, custom field definitions, and document metadata but does not recreate payroll tax configurations, benefit elections, unlimited PTO policies, or performance review workflows. We deliver a written inventory of unsupported objects for the customer's HR and IT teams to address post-migration.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Namely logo

Namely

What's pushing teams away

  • Customers report limited customer support responsiveness, with difficulty reaching the right person when issues arise, particularly as the company expanded its customer base.
  • After being acquired by a benefits brokerage, some users perceive that the technology side of the platform has taken a backseat to sales and brokerage operations.
  • Mid-market companies scaling rapidly often outgrow Namely's feature depth and migrate to more robust enterprise HRMS platforms like ADP Workforce Now or Paycor.
  • The transition to PEO-tier offerings (Namely Complete) represents a structural change in the employment relationship that some customers did not anticipate.
  • Integration limitations with non-native payroll and ERP systems create friction for companies using multiple vendor tools.

Choosing

Crelate logo

Crelate

What's pulling them in

  • Affordable per-seat pricing with transparent tiers makes Crelate accessible for small-to-mid staffing firms evaluating ATS platforms for the first time.
  • Fast implementation reported by customers—some describe getting live in a matter of minutes with support team assistance.
  • Unified ATS + CRM in a single product eliminates the need to buy and synchronize separate recruiting and sales tools.
  • Flexible custom fields across Contacts, Companies, and Opportunities allow recruiting teams to capture firm-specific data without developer involvement.
  • Positive reviews highlight the product's intuitive interface and functional breadth for teams that need recruiting workflows without enterprise overhead.

Object mapping

How Namely objects map to Crelate

Each row shows how a Namely object lands in Crelate, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Namely

Employee

maps to

Crelate

Contact (Candidate type)

1:1
Fully supported

Namely Employee records map to Crelate Contact records. We extract employee demographics (name, email, phone, address, hire date, termination date, employment status, job title, department) and write them to Crelate Contact fields. The Contact's Status field is set to Hired to reflect the employment relationship. Employee ID from Namely is preserved as an external ID field for cross-reference. We do not convert Employees into Crelate Job Candidates unless the customer specifically wants to track former employees as talent pipeline contacts.

Namely

Compensation Records

maps to

Crelate

Contact + Note attachment

1:many
Fully supported

Namely compensation history (salary, bonus, equity, compensation effective-dates) does not have a native Crelate equivalent. We extract the full compensation timeline as a JSON-structured document, attach it as a Note on the corresponding Contact record, and preserve effective-dates as a readable table within the note body. Year-to-date earnings at termination (for offboarded employees) migrate as a separate note with type = Compensation Summary.

Namely

Benefits Enrollments

maps to

Crelate

Note (re-enrollment flag)

lossy
Mapping required

Namely benefit elections (health, dental, vision, 401k) reference carrier-specific plan IDs that have no equivalent at Crelate. We extract enrollment records and produce a Benefits Summary note on each Contact listing the election types and coverage tiers. We flag this as a re-enrollment prerequisite: the customer must configure equivalent benefit plans at their new carrier before importing enrollment data. Benefits data is not migrated into Crelate because Crelate has no benefits administration module.

Namely

Payroll History

maps to

Crelate

Note (historical export)

1:many
Fully supported

Namely payroll runs (earnings, deductions, taxes, direct deposit details, YTD figures) do not map to any Crelate object. We export payroll history as a structured CSV and PDF per employee, attach the summary as a Note to the Contact record, and deliver the full payroll history archive as a separate file set. The customer's new payroll platform (ADP, Gusto, Rippling, Paychex) is the authoritative destination for payroll data. We flag payroll export as a prerequisite discovery item before migration.

Namely

Time Off Balances

maps to

Crelate

Note (balance export)

1:1
Fully supported

Namely PTO, sick leave, and accrual balances migrate as a Note on each Contact. For accrual-based policies, we export current balance, accrual rate, and accrual history. For unlimited PTO policies, there is no balance record to export since no tracking occurs in Namely; we recommend exporting a policy summary letter as a placeholder. Crelate has no time-off tracking module; balance data is preserved as a reference document for the customer's new HRMS or payroll platform.

Namely

Organizational Structure

maps to

Crelate

Company + Contact hierarchy

1:1
Mapping required

Namely departments, cost centers, and reporting hierarchies map to Crelate Company records for organizational units and Contact hierarchy links for reporting relationships. The top-level department becomes a Crelate Company with type = Department; child departments become child Companies. Manager relationships (employee to manager) are established via the Contact's ReportsTo field. We preserve the full org chart structure as a Crelate Company hierarchy for reference.

Namely

Performance Reviews

maps to

Crelate

Note (review archive)

1:1
Mapping required

Namely performance ratings, review cycles, goals, and feedback do not have a Crelate equivalent. We extract review history as a structured document per employee and attach it as a Note with type = Performance Summary on the Contact record. The note includes rating scores, review period, reviewer name, and goal completion status. Crelate is a recruiting ATS and does not support performance management workflows; the review archive is preserved for reference in the new HRMS.

Namely

Documents

maps to

Crelate

Contact attachments

1:many
Mapping required

Namely employee documents (I-9s, tax forms W-4 and I-9, offer letters, contracts, performance reviews) are stored as file attachments in the Documents module. File naming in Namely follows inconsistent conventions. We normalize naming during extraction using employee ID and document type conventions (e.g., [NamelyEmployeeID]_I9.pdf). Document metadata (upload date, uploader) is preserved as a JSON sidecar. Each file attaches to the corresponding Crelate Contact record via the Document module. Binary blob integrity is verified by checksum before and after transfer.

Namely

Custom Fields

maps to

Crelate

Contact custom fields

1:1
Mapping required

Namely supports custom properties on employee records. We discover all active custom field definitions via the Namely API before migration and map them to Crelate Contact custom fields. Crelate supports custom fields on Contact, Company, and Opportunity via its custom forms and field mapping feature. We pre-create the equivalent custom fields in Crelate (with type matching: text, number, date, picklist, checkbox) before importing any employee data. Field-level validation rules in Crelate are temporarily relaxed during migration to prevent import rejection.

Namely

Workflows and Approvals

maps to

Crelate

Inventory document (no migration)

lossy
Not supported

Namely approval chains and automation rules are not structurally portable to Crelate or any other ATS. We export a written inventory of every active Namely Workflow specifying its trigger conditions, approval steps, assigned approvers, and automation actions. The inventory is delivered as a structured document that the customer's HR and IT teams use to rebuild equivalent workflows in their new HRMS (not in Crelate, which lacks HR workflow automation). This inventory is out-of-scope for migration but is included in the handoff package.

Namely

Job Postings (Namely onboarding)

maps to

Crelate

Crelate Job (if ATS features used)

1:1
Fully supported

If the customer used Namely's onboarding module to create job postings or track requisitions, we map these to Crelate Job records. The Namely job title, department, hiring manager, and requisition status map to Crelate Job Title, Department, Hiring Manager (as Contact), and Status fields. Open and closed date from Namely map to Crelate's date fields. Inactive or completed jobs are migrated as archived Job records for historical reference.

Namely

Candidate Applications (Namely ATS module)

maps to

Crelate

Crelate Candidate + Application

1:1
Fully supported

If the customer used the optional Namely ATS module for candidate tracking, we map Namely candidate applications to Crelate Candidate records and their associated Job submissions. The mapping preserves candidate contact information, application status, source, and submission date. Interview stages from Namely map to Crelate pipeline stages. Interview notes and scorecards are preserved as Note attachments on the Crelate application record.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Namely logo

Namely gotchas

High

PEO co-employment tier changes employer-of-record status

High

Benefits plan IDs are carrier-specific and non-portable

Medium

PTO balance exports vary by accrual policy type

Medium

Document module exports binary blobs with inconsistent naming

Low

Support responsiveness degrades during migration window

Crelate logo

Crelate gotchas

High

120 req/min API rate limit throttles bulk migrations

High

20 custom field per-entity cap forces data model decisions

Medium

15,000-record export ceiling on single operations

Medium

Sequences and automation workflows do not migrate

Low

API key is a querystring parameter, not a header

Pair-specific challenges

  • Namely PEO tiers change employer-of-record status

    Namely Complete and Namely Plus People are co-employment PEO offerings where Namely becomes the employer of record for benefits and compliance. Migrating away from these tiers is not a data migration alone; it is an HR restructure that requires re-establishing the customer's own EIN, workers compensation policies, and benefits carrier relationships. We flag this during scoping, export the relevant employment records, and advise that payroll tax agencies and benefit carriers must be re-onboarded independently of the data migration. Failing to treat this as a structural change results in employees remaining technically enrolled under the PEO's EIN post-migration.

  • Benefits plan IDs are carrier-specific and cannot port to Crelate

    Namely benefit enrollments reference specific insurance carrier plan IDs tied to plan years. Crelate has no benefits administration module, so enrollment records cannot be imported as structured data. We extract enrollment elections as a Benefits Summary note on each Contact record, but the customer must re-enroll employees with their new carriers before or immediately after migration. Carrier contracts, plan configurations, and employee elections must be set up in the new benefits platform (Rippling, Gusto, ADP, or a broker-managed platform) as a prerequisite to importing enrollment data.

  • Crelate has no payroll, time-off, or performance management modules

    Crelate is a recruiting ATS and CRM. It does not process payroll, track time-off accruals or balances, administer benefits, run performance review cycles, or manage compliance documents like I-9 re-verification reminders. Compensation history, PTO balances, payroll runs, and performance reviews migrate as archived notes and documents for reference, but the customer's new HRMS must be the system of record for all ongoing HR operations post-migration. We explicitly scope payroll and time-off data as export-only with no active management in Crelate.

  • Namely document naming requires normalization before import

    Namely stores employee documents (I-9s, W-4s, offer letters) as file blobs with inconsistent naming conventions across the platform. File names like Smith_Joe_I9.pdf and I-9_Smith.pdf coexist in the same employee record. We normalize naming during extraction using a consistent convention (EmployeeID_documenttype_date.extension) before attaching files to Crelate Contact records. Document metadata (upload timestamp, uploader name) is preserved as a JSON sidecar. We recommend customer sign-off on a sample of ten normalized documents before the full batch runs.

  • Namely's limited API rate limits extend discovery windows

    Namely's API imposes rate limits that affect how quickly we can extract large record sets (especially documents and compensation histories) during the discovery and extraction phases. We use exponential backoff and batch chunking to respect these limits without triggering temporary blocks. For accounts with over 2,000 employee records and 10,000+ document attachments, the extraction phase may extend by three to five days beyond the standard timeline. We communicate rate-limit-driven delays as they occur and adjust the migration window accordingly.

Migration approach

Six steps for a successful Namely to Crelate data migration

  1. Discovery and HRMS-to-ATS scoping

    We audit the Namely account across tier (Now, Plus, Complete), active modules (payroll, benefits, onboarding, ATS), custom field definitions, document volume, org structure depth, and any active PEO co-employment status. We pair this with a Crelate configuration audit to identify which Namely objects have a Crelate equivalent, which require document or note storage, and which require re-enrollment in a new HRMS. The discovery output is a written migration scope that explicitly partitions data into migratable, archivable, and re-enrollment-required categories.

  2. Prerequisite confirmation and benefits re-enrollment

    Before any data extraction, we confirm three prerequisites with the customer's HR and IT teams: the new payroll platform is live or scheduled to go live within the migration window, the new benefits carrier contracts are established and plan IDs are available for mapping, and the new EIN and workers compensation coverage are confirmed if exiting a PEO tier. Without these confirmations, we cannot safely export payroll and benefits data because employees would have no active coverage during the transition. We do not proceed past the prerequisite step until written confirmation is received.

  3. Crelate schema setup and custom field provisioning

    We configure the Crelate destination before any data import. This includes provisioning Contact custom fields that map to Namely custom properties, setting up Company records for the organizational hierarchy, configuring Job records for any active requisitions, and creating document type metadata in the Crelate Documents module. Crelate's field mapping feature (which copies form responses to Contact, Company, or Opportunity columns) is pre-configured so that any future form-based data collection auto-populates the matching custom fields.

  4. Test migration and reconciliation

    We run a full extraction and import into a Crelate test environment using production-like data volume. The customer's HR lead reconciles record counts across all object types, spot-checks 20-30 employee records against the Namely source (name, title, department, hire date, document count), and reviews normalized document naming. We correct any mapping errors before production migration begins. Any custom field type mismatches or validation rule blocks are resolved in this phase. Test migration approval is required before production cutover.

  5. Production migration in dependency order

    We run production migration in record-dependency order: Crelate Companies (for org hierarchy units), Crelate Contacts (employee records with custom fields resolved), Compensation Summary notes, Benefits Summary notes, PTO balance notes, Performance Review notes, document attachments (with normalized naming and checksum verification), and Job records (for active requisitions). Each phase emits a row-count reconciliation report before the next phase begins. Any records that fail validation (missing required fields, unsupported characters, dedupe conflicts) are routed to an exception queue for customer resolution before retry.

  6. Cutover, validation, and rebuild inventory handoff

    We freeze write access to the Namely instance during cutover, run a final delta migration of any records modified during the migration window, then deliver the complete Crelate dataset with a written reconciliation report. We deliver the Workflow and Approval inventory document, the Benefits re-enrollment checklist, and the Payroll setup summary as separate artifacts for the customer's HR and IT teams. We support a one-week hypercare window for data reconciliation issues. We do not rebuild Namely workflows, configure Crelate ATS automations, or set up the new HRMS as part of the migration scope; these are separate engagements.

Platform deep dives

Context on both ends of the pair

Namely logo

Namely

Source

Strengths

  • Consolidated HRMS with payroll, benefits, and compliance in one platform, reducing tool fragmentation for mid-market teams
  • User-friendly interface consistently praised across G2 and Capterra reviews for simplifying HR tasks
  • Supports paperless onboarding with e-signature and customizable role-based workflows
  • Namely Now tier starts at $9/employee/month, providing a low-barrier entry point for smaller teams
  • Compliance tools embedded in higher tiers help mid-market companies manage shared liability and regulatory requirements

Weaknesses

  • Limited customer support responsiveness reported across multiple review sources, with difficulty reaching appropriate contacts
  • Post-acquisition, some customers perceive technology development has been deprioritized in favor of brokerage operations
  • Custom pricing on upper tiers creates opacity about total cost and makes budget planning difficult
  • Integration ecosystem is narrower than enterprise HRMS competitors, limiting connectivity with non-native tools
  • PEO tiers (Complete) fundamentally change the employment relationship, requiring structural reconfiguration rather than simple data migration
Crelate logo

Crelate

Destination

Strengths

  • Unified ATS and CRM in a single platform reduces data synchronization overhead for recruiting teams.
  • Fast setup with guided implementation reported as a significant time saver for small teams.
  • Transparent per-seat pricing without surprise fees at the base tier.
  • Flexible custom field configuration across core objects without developer dependency.
  • Export capability supports up to 15,000 records per operation for Contacts, Companies, and Opportunities.

Weaknesses

  • API rate limit of 120 requests per minute restricts bulk migration throughput.
  • Custom field cap of 20 per entity requires field consolidation for complex recruiting schemas.
  • All advanced features (Activities, Activity Forms, Core Record Field customization) are tier-gated add-ons.
  • Customer service responsiveness receives consistent negative feedback in reviews.
  • Resume parsing quality trails competitors and generates support requests.

Complexity grading

How hard is this migration?

Standard HRMS migration. 1 of 7 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Namely and Crelate.

  • Object compatibility

    B

    1 of 7 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    7-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Namely: Not publicly documented in available sources.

  • Data volume sensitivity

    B

    Namely doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Namely to Crelate migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Namely to Crelate data migrations

Answers to the questions buyers ask most during Namely to Crelate migration scoping. Not seeing yours? Book a call.

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Most migrations land between two and four weeks for accounts under 500 employee records with clean org structure and moderate document volume (under 3,000 attachments). Migrations with large document repositories, complex compensation histories, multi-level org hierarchies, or PEO-tier departures requiring EIN re-establishment extend to five to eight weeks because of carrier re-enrollment coordination and document normalization scope. The prerequisite confirmation step (new payroll platform, new benefits carrier) can add one to three weeks to the overall timeline if not already in place.

Adjacent paths

Related migrations to explore

Ready when you are

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