ERP migration

Migrate from CLEAR Media ERP to Epicor Prophet 21

Field-level mapping, validation, and rollback between CLEAR Media ERP and Epicor Prophet 21. We move data and schema; workflows are rebuilt natively in Epicor Prophet 21.

CLEAR Media ERP logo

CLEAR Media ERP

Source

Epicor Prophet 21

Destination

Epicor Prophet 21 logo

Compatibility

67%

8 of 12

objects map 1:1 between CLEAR Media ERP and Epicor Prophet 21.

Complexity

BStandard

Timeline

6-10 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Moving from CLEAR Media ERP to Epicor ERP is a cross-domain migration, not a direct object replacement. CLEAR's data model centres on Productions, Dailies, Assets, Work Orders, and embedded financial billing inside tasks. Epicor ERP operates on Parts, Bills of Material, Jobs, Purchase Orders, Suppliers, and Customers, with financial modules exposed as independent top-level objects. We map CLEAR Productions to Epicor Jobs or Projects depending on whether the destination instance is configured for project-centric manufacturing or discrete production. Dailies and Asset metadata transfer as structured records with media file URL references preserved rather than raw bytes. Work Orders with embedded financial values migrate to Epicor Jobs with cost and labour fields rather than a separate billing sub-system, since Epicor exposes AP/AR as independent modules. CLEAR's embedded Work Order billing does not translate to Epicor's Chart of Accounts object—we flag any financially-valued Work Order and confirm whether the destination expects those amounts as job cost lines or separate invoice records. We do not migrate DAX review-platform configurations, CLEAR mobile app session data, or workflow definitions, as these are tied to the DAX platform infrastructure rather than the data layer.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

CLEAR Media ERP logo

CLEAR Media ERP

What's pushing teams away

  • Multiple App Store reviewers report being unable to log in at all, and the support line goes unanswered—studios using CLEAR have no recourse when the platform breaks down during production.
  • The mobile app carries a 2.4/5 rating on the Apple App Store with repeated complaints about authentication failures, forcing users to the web platform mid-shoot.
  • Studios migrating to another production-management system find no documented public API, making self-served data export difficult without Prime Focus Technologies involvement.
  • Customers report that CLEAR's feature scope is tightly coupled to the DAX dailies ecosystem, making it hard to use for non-dailies-driven workflows like episodic series tracking.
  • Organisations that outgrow CLEAR's financial module find that Work Order billing and AP/AR live in a closed sub-system with no open export path.

Choosing

Epicor Prophet 21 logo

Epicor Prophet 21

What's pulling them in

  • Industry-specific design for wholesale distributors, not a general-purpose ERP repurposed for distribution — distributors choose P21 because it matches their replenishment, kitting, and counter-sale workflows out of the box.
  • Strong inventory control with automated replenishment, lot and serial tracking, and multi-warehouse management appeals to distributors with complex stock requirements and tight margin pressure.
  • Responsive customer support cited across G2 and Gartner reviews, with Epicor's 90% retention rate reflecting long-term customer satisfaction in a market where switching costs are high.
  • Cloud deployment on Microsoft Azure provides the flexibility to scale user counts and warehouse locations without on-premise infrastructure investment.
  • The Software Development Kit lets distributors personalize P21 to their specific business processes without modifying the application source code, preserving upgrade paths.

Object mapping

How CLEAR Media ERP objects map to Epicor Prophet 21

Each row shows how a CLEAR Media ERP object lands in Epicor Prophet 21, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

CLEAR Media ERP

Productions

maps to

Epicor Prophet 21

Job or Project (configuration required)

1:1
Fully supported

CLEAR Productions (feature, series, commercial, broadcast) map to Epicor Job records if the destination instance runs standard discrete or process manufacturing. If the Epicor instance includes Project Fulfilment, Productions map to Project with Job phases beneath, preserving the production name, type, and date range. We determine the correct destination structure during scoping based on the customer's Epicor edition and the financial reporting requirements for each production type.

CLEAR Media ERP

Dailies

maps to

Epicor Prophet 21

Job Material (part-level records)

1:many
Mapping required

CLEAR Dailies records contain shoot date, unit, and a set of linked Asset versions. We extract Dailies as master records and flatten the constituent asset version list, generating Epicor Job Material lines per dailies batch. The Epicor JobMtl record carries the asset description, quantity, and unit cost if available from CLEAR. Dailies status (pending review, approved, rejected) migrates as a custom field on the JobMtl rather than a native Epicor object field.

CLEAR Media ERP

Assets

maps to

Epicor Prophet 21

Part or Document (configuration required)

1:1
Mapping required

CLEAR Assets (cuts, playlists, masters, proxy files) with format, resolution, and transcoding metadata map to Epicor Part records if the destination treats media deliverables as inventory items, or to Epicor Document Management records (attached to the parent Job) if they are reference artefacts. We map the CLEAR asset type taxonomy (cut, playlist, master, proxy) to a Part Type code that the customer defines during configuration. Media file URLs are preserved as external reference links on the Part or Document record rather than raw bytes transferred.

CLEAR Media ERP

Work Orders

maps to

Epicor Prophet 21

Job (with Operation steps)

1:1
Mapping required

CLEAR Work Orders are the operational spine linking human tasks and machine tasks with assignees, due dates, and asset references. They map to Epicor Job records with Operation steps representing each work package. We map the CLEAR Work Order status to Epicor Job status, assignee to Epicor Employee (resolved by email match), and asset references to the related Part or Document on the Job. Work Order due dates map to Epicor Job StartDate and DueDate fields.

CLEAR Media ERP

Work Order (financial values)

maps to

Epicor Prophet 21

Job (cost and labour fields) or separate Invoice records

lossy
Fully supported

CLEAR Work Orders carry embedded financial values (billed amount, description) inside the task rather than in a separate financial module. We extract any Work Order with a non-zero billed amount as a flag. The customer's Epicor admin determines whether these amounts import as Job estimated or actual costs, or as separate invoice records in Epicor AR/AP. We do not migrate a standalone Chart of Accounts from CLEAR because no such independent object exists on the source.

CLEAR Media ERP

Users

maps to

Epicor Prophet 21

User and Employee

1:1
Mapping required

CLEAR Users (internal staff and external collaborators) with email, display name, and role map to Epicor User and Employee records. Permissions and access scopes are destination-specific; we map CLEAR role names to Epicor security role assignments based on a role matrix provided during scoping. Any CLEAR user without a matching Epicor User is held in a reconciliation queue for the customer's admin to provision before record import.

CLEAR Media ERP

Customers / Vendors

maps to

Epicor Prophet 21

Customer and Supplier

1:1
Mapping required

CLEAR entity records for production clients (Customers) and third-party service vendors (Vendors) map to Epicor Customer and Supplier records respectively. We strip any CLEAR-specific billing fields not present in the source record and flatten the entity contact details (address, phone, email) into Epicor's party model. The customer-facing entity type in Epicor is determined by the entity's role on each Production.

CLEAR Media ERP

Items

maps to

Epicor Prophet 21

Part (with stocking and costing data)

1:1
Mapping required

CLEAR Items represent deliverables, equipment, or services tracked for billing within a Production. They map to Epicor Part records with unit cost, description, and item type (finished good, raw material, service) preserved. We map Part Number from CLEAR's item identifier, Part Description from the CLEAR Item name, and Unit Cost from the CLEAR billed amount if available. Part-specific stocking and BOM data is not present in CLEAR and requires separate Epicor configuration.

CLEAR Media ERP

Documents

maps to

Epicor Prophet 21

Document Management (attached to Job or Part)

1:1
Mapping required

CLEAR Documents (contracts, briefs, approval sign-off sheets) attached to Productions or Work Orders map to Epicor Document Management records linked to the parent Job or Part. We extract document metadata (name, type, date, owner) and import as Epicor DocType and Description fields. Document content (PDF, contract text) migrates if the file is accessible via a CLEAR storage URL; we do not transfer raw bytes unless scoped separately.

CLEAR Media ERP

Approvals / Sign-offs

maps to

Epicor Prophet 21

Custom field on Job or Part + Note

lossy
Mapping required

CLEAR approval records exist as status flags on Dailies and Assets (approver, timestamp, decision). We extract the approval chain as structured metadata and map it to a custom ApprovalChain__c field on the parent Epicor Job or Part record, with a timestamped Note attached to the record capturing the full approval history. Epicor does not have a native approval-chain object outside of the built-in PO or WO approval workflows, so the approval data is preserved as structured text rather than as a native workflow record.

CLEAR Media ERP

Users (external collaborators)

maps to

Epicor Prophet 21

Employee (or Prospect if non-employee)

1:1
Fully supported

CLEAR external collaborators (freelance crew, external vendors with login access) who are not Epicor-licensed employees map to Epicor Employee records marked as inactive or to the Customer/Prospect entity if they are production-client contacts. We resolve by email match and flag any role assignments that require an active Epicor User license, since external collaborators may not need full system access.

CLEAR Media ERP

No equivalent in CLEAR

maps to

Epicor Prophet 21

Chart of Accounts, AP, AR, GL

lossy
Fully supported

Epicor exposes Chart of Accounts, AP, AR, Bank Accounts, and GL as independent top-level financial objects. CLEAR has no equivalent standalone financial module. We do not migrate these Epicor objects from CLEAR because there is nothing to migrate. The customer's Epicor admin configures the Chart of Accounts and AP/AR setup as part of the Epicor implementation, separate from the data migration scope. We flag the gap in the written handoff document.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

CLEAR Media ERP logo

CLEAR Media ERP gotchas

High

No publicly documented API for self-served exports

High

Mobile app login failures block access to source data

Medium

DAX branding and product naming create confusion about what CLEAR actually stores

Medium

Work Order billing sub-system is not independently accessible

Medium

Asset file references point to cloud storage, not the files themselves

Epicor Prophet 21 logo

Epicor Prophet 21 gotchas

High

Third-party bolt-on integrations complicate migration scope

High

Dirty data without standardized processes compounds migration risk

Medium

SDK customizations and BPMs may not survive platform upgrades

Medium

Report-based export only for non-technical users

Low

Per-user pricing model requires accurate user count before migration planning

Pair-specific challenges

  • No publicly documented API on CLEAR means session-based extraction

    CLEAR does not publish a developer API—no OpenAPI spec, no public rate-limit documentation, no documented bulk export endpoint. Studios needing to export Productions, Dailies, Assets, Work Orders, or entity records must go through Prime Focus Technologies directly or use the web UI's manual export. We handle this by building a session-based extraction that navigates the DAX web interface to pull structured data when no API is available. This approach depends on UI stability and may require adjustment if the DAX interface changes. We confirm source data reachability during scoping before assuming all records are accessible via a single interface.

  • Work Order billing maps to Epicor job cost, not standalone invoices

    CLEAR embeds financial billing inside Work Orders rather than exposing AP/AR, Items, or a Chart of Accounts as top-level objects. When migrating Work Orders to Epicor, we transfer the billed amount and description fields, but Epicor expects these as either Job estimated/actual costs or as separate AR invoices created in Epicor's billing module. We flag every Work Order with a non-zero financial value, confirm whether the destination Epicor instance has Project Billing or standard Job Cost configured, and document the recommended treatment per Work Order type. Skipping this step results in financial values being dropped or misclassified in Epicor.

  • Epicor Kinetic schema differs significantly from legacy Epicor on-premise

    Epicor Kinetic runs on a cloud-native architecture with a modern data model, REST API, and updated UI compared to Epicor 9/10 running on SQL Server or Progress OpenEdge. If the customer is migrating from CLEAR to an Epicor on-premise instance (E9/E10), extraction targets the legacy database directly. If the destination is Epicor Kinetic cloud, extraction targets the REST API. We confirm the destination Epicor version and deployment model during discovery because the extraction method, field names, and validation rules differ substantially between Kinetic and legacy Epicor.

  • Media file URL references become orphaned if storage access is not migrated

    CLEAR stores Assets as metadata records with pointers to transcoded proxy files and original media in cloud storage. During migration we preserve URL references for media files rather than transferring raw bytes. If cloud storage access credentials are revoked or changed post-migration without updating the references in Epicor, asset links in the destination become orphaned. We recommend scoping media transfer separately and confirming that storage access credentials are updated in Epicor Document Management or the linked Part record before go-live. We flag this dependency in the written handoff document.

  • CLEAR mobile app data may be inaccessible if login is broken

    Multiple App Store reviews report complete inability to log into the CLEAR mobile app. If a migration scope includes asset comments, review data, or approval timestamps held only in the mobile app, login failures may mean that data is only reachable on the web platform. We confirm during scoping which interface the customer used most heavily and whether any source data lives exclusively in the mobile app before finalising the extraction plan. If mobile-only data is inaccessible, we document the gap in the migration handoff.

Migration approach

Six steps for a successful CLEAR Media ERP to Epicor Prophet 21 data migration

  1. Discovery and source accessibility audit

    We audit the CLEAR DAX backend across Productions, Dailies, Assets, Work Orders, Customers/Vendors, Items, and Documents. We confirm the primary interface used to access source data (web platform, mobile app, or both), identify any records accessible only via mobile, and assess the volume and structural complexity of each object type. We also confirm the destination Epicor version and deployment model (Kinetic cloud, E10 on-premise, Prophet 21) because extraction method and field naming differ significantly between platforms. The discovery output is a written migration scope document specifying source reachability, object volumes, and Epicor destination configuration.

  2. Source data extraction and session-based scraping

    Since CLEAR exposes no public API, we build a session-based extraction script that authenticates against the DAX web interface, navigates the structured data views for each object type, and serialises the results to CSV or JSON. We extract Productions and their constituent hierarchies first, then Dailies with linked asset versions, then Work Orders with assignee and financial value flags, then entity records (Customers and Vendors), then Items, then Documents. We flag any records that are only reachable via the mobile app and attempt extraction from the web UI as the primary path. The extraction output is a structured data package ready for transformation.

  3. Epicor destination schema preparation

    We design the destination Epicor schema based on the confirmed Epicor version and deployment model. For Kinetic cloud, we use the REST API with pre-created Parts, Jobs, Job Operations, Job Materials, Customers, Suppliers, and Document records. For Epicor E9/E10 on-premise, we target the SQL Server or Progress OpenEdge database directly. We pre-create all required custom fields on Epicor objects (approval chain fields, CLEAR source reference fields, original production type fields) before any data import begins. The Epicor admin configures the Chart of Accounts and AP/AR setup as a separate implementation task; we document this gap in the handoff.

  4. Data transformation and financial flag resolution

    We transform the extracted CLEAR data into Epicor-ready format. Productions map to Jobs or Projects. Work Orders map to Job records with Operation steps. Work Orders carrying financial values are flagged and the financial treatment is confirmed with the customer (job cost lines vs. separate invoice). Asset URLs are preserved as external references on the Epicor Part or Document record. Entity records (Customers/Vendors) are mapped to Epicor Customer and Supplier with deduplication by name and email. All transformations run in a staging environment before Epicor import begins. We emit a transformation audit log showing source record, destination record, and any fields dropped or defaulted.

  5. Epicor import and bulk loading

    We import data into Epicor in dependency order: Customers and Suppliers first (required for Jobs and POs), then Parts and Items, then Jobs (with Production name and date range preserved), then Job Operations and Job Materials (from Dailies and Assets), then Work Orders mapped to Jobs, then Documents attached to Jobs or Parts. For Epicor Kinetic we use the REST API with rate-limit handling and exponential backoff; for Epicor E9/E10 on-premise we use direct database inserts or the Epicor BAQ-based import tool. Each phase emits a row-count reconciliation report and a field coverage report before the next phase begins.

  6. Cutover, validation, and financial reconciliation

    We freeze CLEAR writes during cutover, run a final delta extraction of any records modified during the migration window, then validate the Epicor destination against the CLEAR source. We reconcile record counts per object type, spot-check 25-50 records per object for field-level accuracy, and confirm that financially-valued Work Orders are correctly represented as job cost lines or invoice records in Epicor. We deliver a written migration handoff document covering the data map, any dropped or defaulted fields, the Chart of Accounts gap, the media storage dependency, and the document of automations and approvals requiring manual rebuild in Epicor. We do not rebuild Epicor workflows, approval rules, or report definitions as part of the migration scope.

Platform deep dives

Context on both ends of the pair

CLEAR Media ERP logo

CLEAR Media ERP

Source

Strengths

  • CLEAR is the first proven hybrid cloud Media ERP, bridging on-premise production environments with cloud storage and review tools.
  • DAX (Digital Dailies) is deeply integrated: camera originals, proxies, and review-ready files flow through the same database as task management.
  • Work Order Management co-exists with MAM on one platform, so creative and operational teams share a single source of truth.
  • The platform supports production, broadcast, and distribution use cases within the same instance.
  • CLEAR is available on iOS, Android, and web, with biometric (fingerprint) login on mobile for quick access on set.

Weaknesses

  • No publicly documented API means third-party integrations and data exports require direct engagement with Prime Focus Technologies, limiting automation options.
  • The mobile app has a poor reputation in public reviews, with multiple users reporting login failures and no response from support.
  • CLEAR is a studio-mandated tool rather than a freely chosen platform for many users, indicating adoption friction rather than genuine product satisfaction.
  • Pricing is not publicly published, requiring sales contact for any tier comparison or budget scoping.
  • ERP financial objects (Chart of Accounts, AP/AR, Bank accounts) are not exposed as independent data objects, limiting CLEAR's suitability as a standalone finance system.
Epicor Prophet 21 logo

Epicor Prophet 21

Destination

Strengths

  • Purpose-built for wholesale distribution with industry-specific replenishment, kitting, and counter-sale workflows out of the box.
  • Multi-warehouse management with bin locations, cross-docking, and real-time inventory visibility across all warehouse locations.
  • Automated replenishment engine with demand-based and min-max planning reduces stockouts and overstock carrying costs.
  • AI-infused reporting via Epicor Prism provides Gen AI-driven insights into ERP data without requiring a BI team.
  • Strong customer retention at 90% and a 50-year track record in the distribution vertical provides long-term vendor stability.

Weaknesses

  • High total cost of ownership — per-user pricing of $150-200/month plus $10K-$500K implementation creates significant budget commitment for small and mid-market distributors.
  • Customization via SDK requires technical expertise and introduces upgrade risk when custom code conflicts with new P21 releases.
  • Report generation performance is a known pain point — multiple users report system freezes during large or complex report exports.
  • Third-party bolt-on reliance for functionality that competitors include natively increases integration complexity and total solution cost.
  • Limited public API documentation — developers building custom integrations report difficulty finding P21 API authentication methods and endpoint specifications.

Complexity grading

How hard is this migration?

Standard ERP migration. 1 of 8 objects need a manual workaround.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across CLEAR Media ERP and Epicor Prophet 21.

  • Object compatibility

    B

    1 of 8 objects need a manual workaround.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    CLEAR Media ERP: Not publicly documented.

  • Data volume sensitivity

    B

    CLEAR Media ERP doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your CLEAR Media ERP to Epicor Prophet 21 migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about CLEAR Media ERP to Epicor Prophet 21 data migrations

Answers to the questions buyers ask most during CLEAR Media ERP to Epicor Prophet 21 migration scoping. Not seeing yours? Book a call.

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Most migrations land between six and ten weeks for organisations with fewer than 5,000 Productions, 10,000 Work Orders, and a straightforward Epicor Kinetic cloud destination. Migrations with multi-territory CLEAR instances, large asset libraries (over 50,000 records), Work Order billing data requiring job-cost-line translation, or Epicor on-premise destinations (E9/E10) running SQL Server or Progress OpenEdge move to fourteen to twenty-four weeks because extraction complexity, schema preparation, and validation cycles expand significantly.

Adjacent paths

Related migrations to explore

Ready when you are

Move from CLEAR Media ERP.
Land in Epicor Prophet 21, intact.

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