ERP migration

Migrate from Maximum Software to Epicor Prophet 21

Field-level mapping, validation, and rollback between Maximum Software and Epicor Prophet 21. We move data and schema; workflows are rebuilt natively in Epicor Prophet 21.

Maximum Software logo

Maximum Software

Source

Epicor Prophet 21

Destination

Epicor Prophet 21 logo

Compatibility

83%

10 of 12

objects map 1:1 between Maximum Software and Epicor Prophet 21.

Complexity

CModerate

Timeline

6-10 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Moving from Maximum Software to Epicor ERP is a structural migration that requires resolving differences in how each platform handles the manufacturing data model, chart of accounts hierarchy, effective-dated records, and user-defined extension tables. Epicor ERP targets 51-to-5,000-employee discrete manufacturers with deep shop floor control, MES, APS, and production scheduling capabilities that Maximum Software customers frequently outgrow. We extract from Maximum Software using its documented REST API with chunked exports to handle rate limits, map each object to its Epicor equivalent (Part, Vendor, Customer, GL Account, PartWhse, LaborHed, JobHead), and load via Epicor's REST and bulk endpoints with parent-record lookup resolution. We do not migrate BPMs, custom code, historical production logs, or attachments as part of standard scope; we deliver a written inventory of these for the customer's Epicor partner to address post-migration.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Maximum Software logo

Maximum Software

What's pushing teams away

  • Vendor name ambiguity creates procurement friction — the maximum.software domain hosts an unrelated PDF-automation vendor, so research and contract signing take extra cycles to confirm the correct Maximum Software Inc. ERP vendor.
  • Limited modern REST/API and developer ecosystem compared to cloud-native ERPs (NetSuite, Odoo, MS Dynamics 365 Business Central), pushing API-first teams to alternatives.
  • Predominantly Quebec and francophone-Canada focus limits multi-national expansion — companies growing outside Canada often migrate to multi-country ERPs.
  • No public pricing or self-serve trial — every deal is sales-led, slowing procurement vs. transparent SaaS competitors.
  • Smaller global consultant community than mainstream ERPs makes finding implementation talent or migration partners harder outside Quebec.

Choosing

Epicor Prophet 21 logo

Epicor Prophet 21

What's pulling them in

  • Industry-specific design for wholesale distributors, not a general-purpose ERP repurposed for distribution — distributors choose P21 because it matches their replenishment, kitting, and counter-sale workflows out of the box.
  • Strong inventory control with automated replenishment, lot and serial tracking, and multi-warehouse management appeals to distributors with complex stock requirements and tight margin pressure.
  • Responsive customer support cited across G2 and Gartner reviews, with Epicor's 90% retention rate reflecting long-term customer satisfaction in a market where switching costs are high.
  • Cloud deployment on Microsoft Azure provides the flexibility to scale user counts and warehouse locations without on-premise infrastructure investment.
  • The Software Development Kit lets distributors personalize P21 to their specific business processes without modifying the application source code, preserving upgrade paths.

Object mapping

How Maximum Software objects map to Epicor Prophet 21

Each row shows how a Maximum Software object lands in Epicor Prophet 21, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Maximum Software

Customer

maps to

Epicor Prophet 21

Customer

1:1
Fully supported

Maximum Software Customer records map to Epicor Customer with CustNum as the dedupe key. We preserve CustomerID, Name, Address, ShipTo locations, and credit limits. ShipTo addresses become Epicor ShipTo records linked via ShipToNum. Tax information from Maximum Software custom fields maps to Epicor's Tax Region assignment on Customer or ShipTo. Tax codes require manual verification against Epicor's tax jurisdiction configuration post-migration.

Maximum Software

Vendor

maps to

Epicor Prophet 21

Vendor

1:1
Fully supported

Maximum Software Vendor records map to Epicor Vendor with VendorID as the dedupe key. We preserve VendorID, Name, Address, RemitTo addresses, and payment terms. 1099 flagging from Maximum Software maps to Epicor's Vendor Tax information fields. PO approval thresholds and routing from Maximum Software custom fields become Epicor VendorPP records requiring manual configuration review.

Maximum Software

Chart of Accounts

maps to

Epicor Prophet 21

GL Account

1:1
Mapping required

Maximum Software GL Account structure maps to Epicor GL Account with COACode as the chart identifier and Account as the segment value. Natural account classification (Asset, Liability, Equity, Revenue, Expense) maps to Epicor GL Account Type and must match the account structure definition before import. Maximum Software custom segments (Division, Department, Location) require Epicor GL Account segments configured in the Chart of Accounts maintenance before data loads.

Maximum Software

Item

maps to

Epicor Prophet 21

Part

1:1
Fully supported

Maximum Software Item records map to Epicor Part with PartNum as the dedupe key. We preserve PartNum, PartDescription, Unit of Measure, cost layers (Standard, Average, Last), and Item Type (Stocked, Non-Stock, Service, Virtual). Maximum Software planning data (MinQty, MaxQty, ReorderPoint) maps to PartWhse on-hand and planning fields. The customer must configure Epicor's Cost ID and UOMClass before Part records insert.

Maximum Software

Bill of Materials

maps to

Epicor Prophet 21

PartBom

1:1
Fully supported

Maximum Software BOM records map to Epicor PartBom with ParentPart as the header and ComponentPart as the line. BOM quantity per assembly, scrap percent, and BOM approved flag migrate to PartBom quantity, mtlBurRate, and Approved fields. Multi-level BOMs require parent-record lookup resolution before each level loads. The customer must configure Epicor's BOM Approved check workflow before production use.

Maximum Software

Routing

maps to

Epicor Prophet 21

PartOpr

1:1
Fully supported

Maximum Software Routing records map to Epicor PartOpr linked to JobHead or PartRev. Operation sequence, work center, setup hours, run hours, and labor overhead rates migrate to PartOpr OprSeq, OpCode, EstSetHours, EstProdHours, and BurdenHrs. We resolve work center references by labor code match against Epicor's WC table. Job scheduling (JobHead.StartDate, JobHead.DueDate) recalculates in Epicor based on PartOpr scheduling once migration completes.

Maximum Software

Open Invoices (AR)

maps to

Epicor Prophet 21

InvcHead

1:1
Fully supported

Maximum Software open AR invoices map to Epicor InvcHead with InvoiceNum as the dedupe key. We preserve InvoiceDate, DueDate, InvoiceAmt, and open balance. Line items map to InvcDtl with PartNum, OurShipQty, UnitPrice, and DocExtPrice. Locked invoices (posted, no further adjustments) migrate with their full history. InvcHead.UpdateMode set to BPM-driven or manual depending on customer reconciliation preference.

Maximum Software

Open Invoices (AP)

maps to

Epicor Prophet 21

APInvoice

1:1
Fully supported

Maximum Software open AP invoices map to Epicor APInvoiceHed with VendorNum and InvoiceNum as the composite key. We preserve Vendor invoice number, invoice date, due date, and open balance. Line items map to APInvoiceDtl with GL Account, Amount, and description. Tax amounts from Maximum Software custom fields map to APInvoiceTax records if Epicor's tax integration is configured.

Maximum Software

Work Order

maps to

Epicor Prophet 21

JobHead + JobMtl + JobOpr

1:1
Fully supported

Maximum Software Work Orders map to Epicor JobHead with JobNum as the dedupe key. We preserve JobHead.JobNum, PartNum, StartDate, DueDate, and assembly operations. JobMtl lines carry component PartNum, required quantity, and IssueMethod (Manual, BackFlush). JobOpr lines carry operation sequence, work center, and estimated hours. Open job status (released, scheduled, complete) migrates; jobs with no remaining operations set to JobHead.JobClosed = true.

Maximum Software

User

maps to

Epicor Prophet 21

User

1:1
Fully supported

Maximum Software User records map to Epicor User with UserID as the dedupe key. We preserve Name, Email, UserID, and security role assignments from Maximum Software permission groups. User must be active in Epicor before Owner references on JobHead, InvcHead, and Part records can resolve. Provisioning new Epicor Users is a customer admin task; we flag missing Users in a reconciliation report before migration.

Maximum Software

Custom Fields / UD Tables

maps to

Epicor Prophet 21

UD Fields (UD01-UD20)

lossy
Fully supported

Maximum Software custom fields and user-defined tables do not map directly to named Epicor equivalents. We extract the schema of any UD tables present in Maximum Software, document the field names and data types, and deliver a written inventory specifying which UD table each maps to in Epicor. Epicor UD fields (UD01-UD20) must be defined in the Classic desktop client before data inserts; populating them requires a BPM to set the value at insert time, as the UD Column Map tool alone does not support automatic population from external sources. This is a pair-specific gotcha that adds scope to any migration with heavy Maximum Software custom field usage.

Maximum Software

Attachments

maps to

Epicor Prophet 21

DocumentVault (Ice_BpmFaxAttach or External Storage)

lossy
Fully supported

Maximum Software attachments linked to Parts, Work Orders, or Customers do not migrate as native Epicor attachments in standard scope. We deliver a written inventory of all file-based attachments with their parent record type and record ID, and recommend either Epicor's Document Management module or an external storage strategy (S3, SharePoint) post-migration. If the customer requires in-system attachment migration, we scope that as a separate technical task.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Maximum Software logo

Maximum Software gotchas

High

Vendor identification ambiguity

High

Lot and serial traceability data must transfer with full lineage

Medium

Bilingual French-English data fields require careful handling

Medium

EDI-generated transactions need linkage preservation

Epicor Prophet 21 logo

Epicor Prophet 21 gotchas

High

Third-party bolt-on integrations complicate migration scope

High

Dirty data without standardized processes compounds migration risk

Medium

SDK customizations and BPMs may not survive platform upgrades

Medium

Report-based export only for non-technical users

Low

Per-user pricing model requires accurate user count before migration planning

Pair-specific challenges

  • Epicor UD fields require BPMs to populate during migration

    Epicor's user-defined fields (UD01 through UD20) can be defined in the Classic desktop client but cannot be populated automatically from an external import without a Business Process Management (BPM) method directive. Forum threads on epiusers.help confirm that attempting to set UD fields via the UD Column Map tool alone produces a 'like is not valid' error because the tool manages field metadata, not data population. We handle this by writing a pre-processing BPM (Method directive on the BO Update method) that intercepts each record insert and sets the UD field value from the incoming data before commit. Migrations that skip this step end up with UD fields blank despite valid source data.

  • Historical transaction data creates performance and upgrade risk

    Epicor migrations involving decades of Part transactions, production logs, job history, inventory movements, and WIP activity carry a significant risk: the new ERP environment becomes bloated and slow from day one, and upgrade complexity increases because Epicor Kinetic customizations stored in the database accumulate load. Archon Data Store and ERP migration specialists recommend archiving historical closed transactions before migration so only active, open, and operational data moves into the new system. We flag historical transaction volumes during discovery and present the archive-versus-migrate decision to the customer before migration begins.

  • BOM and routing dependencies require sequenced parent-record resolution

    Epicor BOM and routing records have hard referential integrity constraints: PartBom requires the parent Part to exist, PartOpr requires the PartRev (engineering revision) to exist, and JobHead requires the Part to exist. Maximum Software BOM and routing exports often have circular references or multi-level nesting that breaks import tooling. We resolve BOM and routing dependencies by building an ordered import queue that creates parent records before child records, with a retry mechanism for any PartRev records that reference Parts not yet migrated.

  • Maximum Software custom tables require manual schema mapping to Epicor

    Maximum Software customers with heavily customized schemas (custom tables not in the standard object list) require a manual schema mapping step that cannot be automated without inspecting the actual Maximum Software database. We extract the table definitions and deliver a written mapping specification showing which Maximum Software custom tables correspond to Epicor UD tables, standard tables with custom fields, or no Epicor equivalent. This mapping is a prerequisite for the migration and adds scope that affects the project timeline.

  • Epicor Kinetic UI customizations require Classic desktop client

    Epicor's Kinetic web interface does not yet support all system administration and customization functions. Adding UD fields, modifying data table schemas, and accessing advanced application customization tools still require the Classic desktop client. Organizations migrating to Epicor Kinetic that have Maximum Software users accustomed to fully-web-based administration will encounter a split access model where Kinetic handles end-user screens and Classic handles system administration. We flag this during discovery so the customer can provision Classic access for the ERP admin team before migration.

Migration approach

Six steps for a successful Maximum Software to Epicor Prophet 21 data migration

  1. Discovery and Maximum Software API audit

    We audit the Maximum Software environment by querying the REST API endpoints for Customers, Vendors, GL Accounts, Parts, Work Orders, Open Invoices, and any custom tables. We extract record counts, field schemas, and identify effective-dated record patterns, custom field usage, and attachment metadata. We pair this with an Epicor edition review (Kinetic Cloud vs on-premise) and confirm the target company's Epicor environment is provisioned with the required modules (Manufacturing, Distribution, Financials) before any migration work begins.

  2. Epicor schema pre-configuration and UD field deployment

    We work with the customer's Epicor administrator and implementation partner to deploy the required Epicor schema: GL Account structure with correct segment definitions, Part classes and UOMClass, Customer and Vendor number sequences, and PartWhse warehouse assignments. UD fields identified in the Maximum Software custom table audit are defined in the Classic desktop client before migration data loads. The BPM method directive that populates UD fields during import is written and validated against a test record in the Epicor Sandbox.

  3. Sandbox migration and reconciliation

    We run a full migration into the Epicor Sandbox using production-like data volumes. The customer's ERP lead reconciles record counts (GL Accounts in, Customers in, Vendors in, Parts in, Work Orders in, Open Invoices in), spot-checks 25-50 random Part and Work Order records for field-level accuracy, and validates BOM and routing relationships against the Maximum Software source. Any field mapping corrections, UD field population issues, and BPM logic errors surface here and are fixed before production migration begins.

  4. Historical data archive decision and execution

    We present the historical transaction archive recommendation based on discovery findings. If the customer chooses to archive, we extract closed Part transactions, closed Job history, and closed AR/AP invoices, package them into a structured archive format, and validate the archive is complete and accessible for audit retrieval. If the customer chooses to migrate historical data, we include it in the migration scope with timeline and cost adjustment. This decision gates the production migration scope definition.

  5. Production migration in dependency order

    We run production migration in Epicor referential integrity order: GL Account structure first (Chart of Accounts with segment definitions), then Customers and Vendors (with ShipTo and RemitTo), then Parts (with PartClass and UOMClass resolved), then PartBom (with parent Part lookup), then PartOpr (with PartRev lookup), then JobHead and its operations and materials, then Open AR and AP invoices, then User provisioning reconciliation. UD field population BPM activates during the Part, Customer, and Vendor insert phases. Each phase emits a row-count reconciliation report before the next phase begins.

  6. Cutover, validation, and BPM/inventory handoff

    We freeze Maximum Software writes during cutover, run a final delta migration of any records modified during the migration window, then enable Epicor ERP as the system of record. We deliver the custom table and UD field inventory document and the BPM logic documentation to the customer's Epicor administrator. We do not rebuild Maximum Software custom BPMs, production workflows, or custom reports; those are scoped separately with the customer's Epicor implementation partner. We support a one-week hypercare window for reconciliation issues raised during the first production week.

Platform deep dives

Context on both ends of the pair

Maximum Software logo

Maximum Software

Source

Strengths

  • Bilingual French-English ERP suited to Quebec and francophone Canadian customers
  • Integrated MRP, BOM, lot/serial traceability for discrete and process manufacturing
  • Long-tenured Canadian vendor with hands-on professional services
  • EDI exchange built in for North American trading partners
  • End-to-end stack covering accounting, inventory, transport, CRM, payroll, and HR

Weaknesses

  • Name/domain ambiguity (maximum.software hosts an unrelated PDF vendor)
  • Limited modern REST API and developer ecosystem
  • Regional Quebec/Canada focus limits multinational suitability
  • No public pricing or self-serve trial
  • Small global consultant community outside Quebec
Epicor Prophet 21 logo

Epicor Prophet 21

Destination

Strengths

  • Purpose-built for wholesale distribution with industry-specific replenishment, kitting, and counter-sale workflows out of the box.
  • Multi-warehouse management with bin locations, cross-docking, and real-time inventory visibility across all warehouse locations.
  • Automated replenishment engine with demand-based and min-max planning reduces stockouts and overstock carrying costs.
  • AI-infused reporting via Epicor Prism provides Gen AI-driven insights into ERP data without requiring a BI team.
  • Strong customer retention at 90% and a 50-year track record in the distribution vertical provides long-term vendor stability.

Weaknesses

  • High total cost of ownership — per-user pricing of $150-200/month plus $10K-$500K implementation creates significant budget commitment for small and mid-market distributors.
  • Customization via SDK requires technical expertise and introduces upgrade risk when custom code conflicts with new P21 releases.
  • Report generation performance is a known pain point — multiple users report system freezes during large or complex report exports.
  • Third-party bolt-on reliance for functionality that competitors include natively increases integration complexity and total solution cost.
  • Limited public API documentation — developers building custom integrations report difficulty finding P21 API authentication methods and endpoint specifications.

Complexity grading

How hard is this migration?

Moderate ERP migration. 8 of 8 objects need a mapping; the rest are 1:1.

C

Overall complexity

Moderate migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Maximum Software and Epicor Prophet 21.

  • Object compatibility

    D

    8 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Maximum Software: Not publicly documented.

  • Data volume sensitivity

    B

    Maximum Software doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Maximum Software to Epicor Prophet 21 migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Maximum Software to Epicor Prophet 21 data migrations

Answers to the questions buyers ask most during Maximum Software to Epicor Prophet 21 migration scoping. Not seeing yours? Book a call.

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Typical migrations land between six and ten weeks for straightforward scopes under 15,000 Parts, 2,000 open Work Orders, and 5,000 GL Account periods with no custom table complexity. Migrations with multi-level BOMs, active routing tables, large historical transaction sets, or extensive Maximum Software custom field usage move to fourteen to twenty-two weeks because of BOM dependency resolution, UD field BPM development, and the archive-versus-migrate decision process. Epicor's own implementation guidance cites five to ten months for greenfield Kinetic deployments; migration adds data complexity on top of that baseline.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Maximum Software.
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