Migrate from SAP SuccessFactors to Zoho Recruit

SuccessFactors Recruiting Candidate Profile records migrate to Zoho Recruit Candidates. The core PerPersonal and PerEmail home email fields map to Zoho's Email and Secondary Email fields. We apply a pre-import check for mandatory field compliance: Zoho Recruit requires a Last Name value on every Candidate record. SuccessFactors profiles without a last name value receive a placeholder of 'Not Provided' flagged for post-migration review. Mobile and phone numbers migrate from PerPhone; work location and country migrate as custom fields. Candidate status (active, on hold, rejected) maps to Zoho's Candidate Status picklist.

SuccessFactors Recruiting job requisition data stored in RCM MDF entities migrates to Zoho Recruit Job Openings. The SuccessFactors requisition ID is preserved as a custom field src_requisition_id__c for reconciliation. Job status (open, filled, cancelled) maps to Zoho's Status picklist. If SuccessFactors has multi-board distribution configured (posting to multiple job boards simultaneously), we split each board assignment into a separate Zoho Job Opening with the respective job board source recorded. Department, location, and hiring manager assignments from SuccessFactors migrate as Zoho Job Opening custom fields.

SuccessFactors Recruiting applications (the association between a Candidate Profile and a Job Requisition) migrate as sub-records linked to the Candidate in Zoho Recruit. Each application brings its status (applied, screening, interview, offer, hire, rejected), application date, and source (referral, job board, direct). The merge is resolved by matching Candidate email and Job Opening title at migration time. If the same candidate applied to multiple jobs in SuccessFactors, each application creates a separate sub-record under the merged Candidate.

SuccessFactors Users and RCM recruiters migrate to Zoho Recruit Users. The dedupe key is email address. Standard Zoho Recruit field types (Text, Checkbox, Date, Number) migrate directly. Any Lookup or Formula field assignments in Zoho Recruit that reference the migration User records require the destination edition to be Professional or above because Zoho Recruit Standard tier does not support Lookup or Formula field types.

Candidate document attachments (resumes, cover letters, certifications) stored in SuccessFactors EC attachment outbound integrations migrate as Zoho Recruit Attachments linked to the Candidate record. Binary files are exported from SuccessFactors via SFTP or Integration Center, stored temporarily, then uploaded to Zoho Recruit via the REST API with the Candidates module ID as the parent reference. Large attachment volumes (over 10 GB of binary files) are processed in batches with an SFTP staging directory and a manifest CSV tracking each file's source record and destination link.

Internal applicants sourced from Employee Central PerPerson and PerEmployment records are mapped to Zoho Recruit Candidates using a candidate-type custom field (internal vs external) to distinguish from external candidates. We preserve employment status, department, and manager relationships as custom fields on the Candidate record. Customers who prefer a separate internal-referral pipeline receive a custom module (InternalReferrals) created in Zoho Recruit with fields mirroring the Employee Central employment structure before migration begins.

SuccessFactors Employee Central Foundation Objects (business units, divisions, cost centers) migrate to Zoho Recruit Clients as a company entity. The corporate hierarchy is flattened into a single Client record per entity, with the parent company relationship stored in the Client module's Parent Client field. Clients are migrated before Job Openings and Candidates so that the lookup relationships resolve at insert time. Cost center and division codes are stored as custom text fields.

Compensation records from Employee Central MDF pay structures migrate as a read-only custom multi-select picklist on the Candidate record capturing pay component type and currency. Zoho Recruit has no native payroll module, so detailed compensation history (salary, bonus, equity) cannot be stored as structured financial records. We store a summary of the most recent pay data as a text-formatted custom field for hiring manager reference and flag that detailed compensation history should remain in Employee Central or be managed by the customer's finance team.

Competency and skill data from SAP Talent Intelligence Hub migrates as a custom multi-select picklist on the Zoho Recruit Candidate record. We run a pre-migration deduplication scan against the existing competency library before inserting new records, flag inactive job-to-competency associations for customer review, and preserve competency translations where they exist. Zoho Recruit does not have a native competency library, so reclassification of skills into Zoho's taxonomy is a post-migration admin step.

Customer-defined MDF objects in SuccessFactors require schema discovery against the generic-object metadata endpoint before field mapping begins. Standard MDF objects (Work Order, Higher Duty Temp Assignment, Onboarding Info) that have a direct Zoho Recruit equivalent migrate as standard module records or custom fields. Non-standard MDF entities with picklist fields that do not map to Zoho Recruit picklists are stored as text fields with a data dictionary delivered as a reference for post-migration cleanup.

Approval chains, routing rules, and step-by-step approval history from SuccessFactors Recruiting are not exposed via standard OData APIs and cannot be migrated programmatically. We deliver a written inventory of every active approval rule, its trigger conditions, assigned approvers, and escalation paths, organized by module (Job Requisition approval, Offer approval, Onboarding approval). The customer's admin rebuilds these in Zoho Recruit Blueprint.

Interview records with interviewer assignments, time slots, and location or video link data migrate to Zoho Recruit Interview records linked to the Candidate. SuccessFactors interview scorecards and structured evaluation forms do not have a direct Zoho Recruit equivalent and are preserved as Note records attached to the Interview for reference. Interview status (scheduled, completed, cancelled) maps to a Zoho custom picklist field.