Migrate from Employment Hero to Zoho Recruit

Employment Hero's SmartMatch recruitment module stores candidate profiles including name, email, phone, resume, application status, and source. These map directly to Zoho Recruit's Candidate record. The candidate's current application stage in Employment Hero maps to the appropriate Zoho Recruit pipeline stage. We resolve the mandatory Last Name requirement in Zoho Recruit by populating any missing Last Name values with 'not provided' as required by Zoho Recruit's import specification, and we flag these records for customer review post-migration.

Employment Hero job postings map to Zoho Recruit Job Opening records. We transfer job title, description (HTML content preserved), location, employment type, salary range, and job board distribution settings. Employment Hero's SmartMatch distribution settings require manual reconfiguration in Zoho Recruit because job board connectors differ between platforms.

Employment Hero applications (candidate-to-job associations with status, interview scores, and notes) map to the relationship between a Zoho Recruit Candidate record and a Job Opening. Application status (applied, screened, interview, offer, hired, rejected) maps to Zoho Recruit's candidate status field and interview stage values. Interview feedback notes migrate as Zoho Recruit interview notes linked to the candidate.

If the Employment Hero organisation operates in a staffing agency context with client companies tracked in the platform, those Client records map to Zoho Recruit's Client module. Client name, contact information, and associated job orders migrate as Zoho Recruit Client records with linked Job Openings.

Employment Hero custom fields on candidate records are organisation-scoped. We retrieve the custom field schema via GET /api/v1/organisations/:id/custom_fields for the recruitment module, pre-create equivalent custom fields in Zoho Recruit via the Create New Field interface, and map field values during candidate import. Zoho Recruit supports custom fields on Candidate, Job Opening, Client, and Interview modules.

Candidate resume files and cover letters stored in Employment Hero migrate as attachments to the corresponding Zoho Recruit Candidate record. We preserve file names and original upload timestamps. Files are imported via Zoho Recruit's attachment upload API after the candidate record is created.

Employment Hero interview records (scheduled, completed, feedback) map to Zoho Recruit Interview records linked to the Candidate and Job Opening. Interviewer name, scheduled time, interview type, and feedback scores transfer. Interview feedback text migrates as Zoho Recruit interview notes.

Candidate-scoped notes in Employment Hero map to Zoho Recruit Notes on the Candidate record. Rich text formatting is preserved where supported. Notes attached to non-candidate records (such as employee onboarding notes) do not have a direct Zoho Recruit equivalent and are flagged for manual review.

Employment Hero users with recruiter roles map to Zoho Recruit Users by email match. We extract all distinct user references on candidate and job records and reconcile against the Zoho Recruit User table. Users without matching Zoho Recruit accounts go to a reconciliation queue for admin provisioning before candidate import begins.

Employment Hero Cost Centres represent departments or cost-attribution units used in rostering and payroll. If the customer requires cost-centre attribution on job postings or candidate assignments, we map these to a Zoho Recruit custom picklist field or to the Department module if the Professional or Enterprise edition is in use. Department configuration is created before candidate migration begins.

Employment Hero Employee records that are not associated with recruitment (historical payroll data, employment contracts, leave balances, award classifications) do not have a standard equivalent in Zoho Recruit because Zoho Recruit is a dedicated ATS, not an HRIS. We flag these records for the customer's HR team and recommend Zoho People as a parallel HR platform if the customer needs to preserve employee records alongside Zoho Recruit for recruitment. We do not force employee data into Zoho Recruit's Candidate model because that creates incorrect records.

Employment Hero award configurations (Australian industrial awards, UK pay frameworks) are HR-specific compliance records tied to payroll processing. Zoho Recruit does not store award configurations because it is an ATS, not a payroll platform. These records do not migrate. We deliver a written note listing any award dependencies on active job postings so the customer's HR admin can document them separately.