ERP migration

Migrate from Exact Globe to Epicor Prophet 21

Field-level mapping, validation, and rollback between Exact Globe and Epicor Prophet 21. We move data and schema; workflows are rebuilt natively in Epicor Prophet 21.

Exact Globe logo

Exact Globe

Source

Epicor Prophet 21

Destination

Epicor Prophet 21 logo

Compatibility

85%

11 of 13

objects map 1:1 between Exact Globe and Epicor Prophet 21.

Complexity

BStandard

Timeline

8-10 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Moving from Exact Globe to Epicor ERP is a schema-bridging migration, not a simple record copy. Exact Globe stores master data and transactional records in a Microsoft SQL Server backend; Epicor ERP uses a multi-table relational schema with separate Company, Contact, Address, and ShipTo tables requiring explicit foreign-key resolution. We profile the Exact Globe database during discovery, determine the customer's target Epicor edition and industry path (discrete manufacturing, configure-to-order, process, or distribution), and design the mapping before extraction begins. Financial entries, order histories, and BOM structures require date-range scoping to keep export windows manageable. File attachments stored as binary blobs in Exact Globe are flagged for manual file-system export rather than risked via API. Epicor Kinetic workflows, automations, BAQs, and dashboards do not migrate as code; we deliver a written inventory for the customer's Epicor consulting team to rebuild post-migration.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Exact Globe logo

Exact Globe

What's pushing teams away

  • The mandatory migration to Exact Globe+ ( Exact Globe Next reaches end-of-support end of 2026) forces customers into a disruptive platform upgrade they did not choose.
  • The browser-based UI is described as outdated compared to modern SaaS ERP alternatives, driving dissatisfaction among users expecting contemporary UX.
  • No auto-save or automatic data-backup means page crashes or unexpected disconnects result in lost work with no recovery path.
  • Third-party add-on dependencies complicate both upgrades and migrations — customers must contact each vendor independently to confirm compatibility.
  • Support responsiveness is rated inconsistently, with some mid-market users reporting slow resolution times for critical issues.

Choosing

Epicor Prophet 21 logo

Epicor Prophet 21

What's pulling them in

  • Industry-specific design for wholesale distributors, not a general-purpose ERP repurposed for distribution — distributors choose P21 because it matches their replenishment, kitting, and counter-sale workflows out of the box.
  • Strong inventory control with automated replenishment, lot and serial tracking, and multi-warehouse management appeals to distributors with complex stock requirements and tight margin pressure.
  • Responsive customer support cited across G2 and Gartner reviews, with Epicor's 90% retention rate reflecting long-term customer satisfaction in a market where switching costs are high.
  • Cloud deployment on Microsoft Azure provides the flexibility to scale user counts and warehouse locations without on-premise infrastructure investment.
  • The Software Development Kit lets distributors personalize P21 to their specific business processes without modifying the application source code, preserving upgrade paths.

Object mapping

How Exact Globe objects map to Epicor Prophet 21

Each row shows how a Exact Globe object lands in Epicor Prophet 21, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Exact Globe

Accounts (Debtors/Creditors)

maps to

Epicor Prophet 21

Customer and Vendor

1:1
Fully supported

Exact Globe Accounts map to Epicor ERP Customer and Vendor records. The mapping uses the account code as the Epicor Key1 value and preserves payment terms, tax codes, and credit limits. Multi-address structures in Exact Globe (billing address, delivery address) map to Epicor ShipTo and MXCustomerPostalCode records respectively. We resolve the country and currency dimensions during extraction so that the Epicor country codes and currency IDs are pre-validated before insert.

Exact Globe

Financial entries and entry lines

maps to

Epicor Prophet 21

GLJournal and GLJrnLine

1:1
Mapping required

Exact Globe journal entries and their line items map to Epicor GLJrnGrp and GLJrnLine. The journal number and entry date migrate as GroupNum and JEDate respectively. Debit and credit amounts map to GLJrnLine amounts with account codes resolved to Epicor AccountNum via a pre-built lookup table. Dimension values from Exact Globe (cost centre, project, department) map to Epicor GLJrnLine user-defined fields. Date-range scoping is applied during extraction to keep the export window within API timeout tolerances.

Exact Globe

Invoices and invoice lines

maps to

Epicor Prophet 21

InvcHead and InvcDtl

1:1
Mapping required

Sales and purchase invoices split into header and line tables in both systems. Exact Globe Invoice, InvoiceLine, and InvoiceLineTax map to Epicor InvcHead, InvcDtl, and InvcTax. We preserve invoice number, invoice date, due date, and payment status. Line-level data (item code, quantity, unit price, tax code) maps to Epicor equivalents with tax codes validated against the destination tax configuration. Invoices in Exact Globe that reference a project are linked to Epicor Project via ProjectID on the line record.

Exact Globe

Items

maps to

Epicor Prophet 21

Part and PartPlant

1:1
Fully supported

Exact Globe Items map to Epicor Part records with PartCode as the destination key. We map item code, description, unit of measure, cost price, and sales price. For inventory-managed items, we create PartPlant records for each warehouse defined in Exact Globe. BOM links from Exact Globe Items are preserved as separate BOM records mapped in the BOM step. Stock levels migrate as PartBin records per warehouse. Service items and non-inventory items are flagged using Epicor's PartType field.

Exact Globe

Sales orders and purchase orders

maps to

Epicor Prophet 21

OrderHed and OrderDtl

1:1
Fully supported

Exact Globe sales and purchase orders split into Order and OrderLine tables. Header fields (order number, customer account, order date, warehouse) map to Epicor OrderHed; line fields (item code, quantity, unit price, delivery date) map to OrderDtl. Order status from Exact Globe (open, processed, invoiced) maps to Epicor OrderRel status. Back-order relationships are preserved through order line parent links. We use Epicor's Bulk API for orders with more than 1,000 line items to avoid timeout conditions.

Exact Globe

Projects

maps to

Epicor Prophet 21

Project and ProjectPhase

1:1
Fully supported

Exact Globe Project headers, cost categories, billing methods, and budgets map to Epicor Project and ProjectPhase. Time entries in Exact Globe map to ProjectTransaction records with work date and hours preserved. Billing methods (time and materials, fixed price) map to Epicor billing rules. For Exact Globe projects with linked invoices, we link the Epicor Project to the migrated InvcHead records via ProjectID. Multi-phase project hierarchies in Exact Globe translate directly to Epicor's Phase structure.

Exact Globe

Quotations

maps to

Epicor Prophet 21

QuoteHed and QuoteDtl

1:1
Mapping required

Exact Globe Quotations map to Epicor QuoteHed and QuoteDtl. The quotation number, customer account, and expiry date migrate to Epicor QuoteHed. Line items (item code, quantity, unit price, discount) map to QuoteDtl. Conversion status (expired, converted to order) in Exact Globe maps to Epicor QuoteHed status, and converted quotations are linked to the corresponding Epicor OrderHed via the quotation reference field. We flag quotations past expiry for the customer's review before loading.

Exact Globe

Contact persons

maps to

Epicor Prophet 21

Person and Contact

1:1
Fully supported

Exact Globe Contact persons map to Epicor Person and Contact records. The contact name, email, phone, and role fields migrate to Epicor Person fields. We link each Contact to the corresponding Customer record via the CustID foreign key resolved from the Account mapping step. Multiple contact roles per contact person in Exact Globe are mapped to Epicor ContactRole records. Primary contact flag is preserved as the PrimaryPerson field on the Customer record.

Exact Globe

General ledger

maps to

Epicor Prophet 21

GLAccount and GLAccountExt

1:1
Fully supported

Exact Globe Chart of Accounts structure maps to Epicor GLAccount with natural account as the primary segment and cost centre or department as secondary segments. We build a segment mapping table during discovery that identifies how many segments Exact Globe uses versus the Epicor account structure. Account groups, active/inactive status, and descriptions migrate directly. Posted transaction history maps to GLJrnLine records. Locked or reconciled periods in Exact Globe require date-range scoping; we flag any locked period modifications for the customer's admin to handle before extraction.

Exact Globe

Bills of Materials

maps to

Epicor Prophet 21

ECOMtl and BOMHead

1:many
Mapping required

Exact Globe multi-level BOMs with embedded routing steps decompose into Epicor BOMHead (header), ECOMtl (component lines), and PartMtl records. Recursive traversal of sub-assemblies runs in staged extraction passes from Exact Globe, constructing Epicor BOM records per level. Operation routing steps from Exact Globe BOMs map to ECOOp records in Epicor Kinetic, with work centre references resolved from the Epicor WorkCenter table. For Epicor Prophet 21 distribution editions without manufacturing, BOMs are not available and items map as standard Part records.

Exact Globe

Fixed Assets

maps to

Epicor Prophet 21

FaAsset

1:1
Mapping required

Exact Globe fixed asset records (acquisition cost, depreciation method, book value, asset class) map to Epicor FaAsset. Depreciation method codes are translated to Epicor FaAsset.DepreciationMethod values. Asset class from Exact Globe maps to FaAsset.AssetClass. We validate that the fiscal year calendar in Epicor aligns with Exact Globe's; if not, we recalculate depreciation schedules during the transform step and flag the adjusted values for the customer's finance team to verify before posting.

Exact Globe

Human Resources

maps to

Epicor Prophet 21

EmpBasic and EmpDataEx

1:1
Mapping required

Exact Globe HR data (employee records, compensation, org structure) maps to Epicor EmpBasic and extended data fields. Effective-dated compensation changes in Exact Globe are stored as separate transaction rows that we consolidate into the current Epicor compensation field. Org structure hierarchy maps to Epicor EmpBasic.ReportsTo field. HR data migration is scoped to active employees; terminated employee records are archived with a status flag rather than loaded as active Epicor employees. This mapping is lower-volume and handled as a final-phase migration step.

Exact Globe

Custom fields on standard tables

maps to

Epicor Prophet 21

UD fields (Part.UD fields, OrderHed.UD fields, etc.)

lossy
Mapping required

Exact Globe custom fields (text, long, double, date, bit) on 14 standard tables require pre-creation of Epicor UD (user-defined) fields with matching data types before the load phase. Field types are validated: Exact Globe double maps to Epicor decimal UD fields, date maps to date, and bit maps to checkbox. We inventory all custom field names and types during discovery and lock the Epicor UD schema before extraction begins. Any destination-side custom field mapping that has not been pre-created will cause record rejection on insert.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Exact Globe logo

Exact Globe gotchas

High

Exact Globe Next end-of-support creates a hard migration deadline

High

Cannot run Exact Globe Next and Exact Globe+ concurrently

Medium

API rate limits on Exact Online cloud restrict bulk export speed

Medium

Custom fields on standard tables are schema-locked after creation

Medium

File attachments are not reliably accessible via standard APIs

Epicor Prophet 21 logo

Epicor Prophet 21 gotchas

High

Third-party bolt-on integrations complicate migration scope

High

Dirty data without standardized processes compounds migration risk

Medium

SDK customizations and BPMs may not survive platform upgrades

Medium

Report-based export only for non-technical users

Low

Per-user pricing model requires accurate user count before migration planning

Pair-specific challenges

  • Exact Globe end-of-support creates a hard migration deadline

    Exact Globe Next reaches end-of-support end of 2026, and Exact Globe+ cannot coexist with Exact Globe Next on the same workstation or server. Customers currently on older Exact Globe versions may face a two-step migration path. We determine the customer's starting Exact Globe edition during discovery and design the export path accordingly. For customers on older versions with no direct Exact Globe+ export available, we extract directly to flat files and map to Epicor ERP without the intermediate Globe+ step, which may add two to four weeks to the timeline.

  • Epicor's multi-table schema requires explicit foreign-key resolution

    Epicor ERP stores Company, Contact, Person, Address, and ShipTo as separate tables with foreign-key relationships that must be resolved before insert. Exact Globe stores contact persons linked to accounts in a simpler relational model. We resolve each Contact's CustNum (Customer number) and ShipToNum before importing Contact records, using email or name as the dedupe key. Loading contacts before customers, or orders before contacts, will cause referential integrity violations that block Epicor from accepting the batch.

  • Chart of Accounts segment mapping is not one-to-one

    Exact Globe's dimension-based financial reporting (segments as dimension values attached to journal lines) differs from Epicor Kinetic's natural-account-plus-segment model. The number of segments, account type classifications, and hierarchy levels rarely match exactly. We build an explicit segment mapping table during discovery that assigns each Exact Globe dimension value to an Epicor GL account or segment value. Account codes with non-alphanumeric characters from Exact Globe may require sanitisation to match Epicor's account code format constraints.

  • BOM structures decompose differently in Epicor Kinetic vs Prophet 21

    Exact Globe BOMs contain both material components and routing steps in a single structure, while Epicor Kinetic separates materials (ECOMtl, PartMtl), operations (ECOOp), and work centres into distinct tables. Epicor Prophet 21 for distribution has a more limited BOM model. We run a BOM inventory during discovery to determine whether the customer's Epicor target edition supports the required manufacturing schema depth. Deeply nested BOMs with more than five levels of sub-assemblies may require multiple staged migration passes and manual verification of each level in Epicor.

  • File attachments are not reliably accessible via standard APIs on either platform

    Exact Globe stores file attachments as database binary blobs or on file-system paths not consistently exposed via API. Epicor stores document attachments via EDMS or SharePoint integration requiring separate configuration. We flag every record with attachment references during extraction and provide a manual file-export checklist and destination upload guide for the customer to execute as a post-migration step. This is the highest-risk item for data completeness and requires explicit sign-off that file migration is out of scope as a standard migration deliverable.

Migration approach

Six steps for a successful Exact Globe to Epicor Prophet 21 data migration

  1. Discovery and Epicor edition scoping

    We audit the Exact Globe SQL database or REST API, profiling record counts across all supported objects (Accounts, GL entries, Invoices, Items, Orders, Projects, Quotations, BOMs, Fixed Assets, HR, Contact persons). We identify the target Epicor edition and industry path (Kinetic discrete manufacturing, Kinetic configure-to-order, Prophet 21 distribution, or Epicor Food) during this phase, which determines the available schema. We document custom fields, BOM depth, multi-company structures, and date-range scope for transactional history. The discovery output is a written migration scope, Epicor edition recommendation, and a source-volume matrix that drives the pricing proposal.

  2. Schema design and Epicor UD field creation

    We design the Epicor target schema based on the identified edition and industry path. This includes Chart of Accounts segment mapping, BOM structure design (BOMHead, ECOMtl, ECOOp), Customer and Vendor contact architecture (separate from Person and Address tables), and all user-defined field definitions. We pre-create Epicor UD fields in a Sandbox org with field types validated against Exact Globe's data types. All schema decisions are locked before extraction begins. Epicor implementation consultants handle workflow, automation, and reporting configuration separately; we coordinate the handoff of the schema design document.

  3. Sandbox migration and reconciliation

    We run a full migration into a Salesforce Epicor demo or customer Sandbox environment using representative production-like data volumes. The customer's operations lead reconciles record counts against the Exact Globe source (sample of 25-50 records per object checked field-by-field), validates BOM structure in Epicor Kinetic's BOM Explorer, and confirms Chart of Accounts mapping via Epicor's GL account inquiry. Any mapping corrections, field-type mismatches, or segment conflicts are resolved here before production migration begins. Epicor's consultant team reviews the sandbox output for data integrity before we proceed.

  4. Production migration in dependency order

    We run production migration in Epicor-referenced dependency order. Financial structure (GL accounts, cost centres) loads first. Master data follows: Customers and Vendors, then Contacts and Persons, then Addresses and ShipTo records. Item and Part data loads next with PartPlant records per warehouse. BOMs are loaded with staged passes for multi-level structures. Transactional data (invoices, orders, quotations) follows master data. Projects, fixed assets, and HR records are final. Fixed-asset depreciation schedules are recalculated if the fiscal year calendars differ. We use Epicor's Bulk API for objects exceeding 10,000 records and REST API with chunking for smaller loads.

  5. Cutover, delta sync, and Epicor consulting handoff

    We freeze Exact Globe write access during cutover and run a final delta migration of records modified during the migration window. We deliver a written inventory of Epicor BAQs, Data Rules, and workflow candidates to the customer's Epicor consulting team. File attachment documentation (manual export checklist and Epicor upload guide) is delivered separately. We support a one-week hypercare window for data integrity issues. Post-cutover Epicor configuration, workflow rebuild, and user training are handled by the customer's Epicor implementation partner as a separate engagement scope.

Platform deep dives

Context on both ends of the pair

Exact Globe logo

Exact Globe

Source

Strengths

  • Comprehensive ERP suite covering financials, inventory, purchasing, manufacturing, and project accounting in one integrated system.
  • Multi-country, multi-currency, and multi-language support with local regulatory compliance for over 40 countries.
  • Industry-specific modules for manufacturing, wholesale distribution, and professional services reduce out-of-box configuration.
  • Embedded real-time analytics and BI tools provide stakeholder reporting without a separate BI platform.
  • Flexible deployment — on-premise or cloud-hosted — accommodates varied IT governance requirements.

Weaknesses

  • Mandatory end-of-life of Exact Globe Next (end of 2026) forces customers into a disruptive upgrade cycle.
  • The client-server architecture and Windows-centric UI feel dated compared to modern cloud-native ERP SaaS products.
  • No automatic data-backup on browser crash or unexpected disconnect causes data-loss risk reported in user reviews.
  • Third-party add-on ecosystem creates migration complexity — every third-party vendor must validate Exact Globe+ compatibility independently.
  • Limited public API documentation and lower API rate limits on the Exact Online cloud tier constrain automated migration tooling.
Epicor Prophet 21 logo

Epicor Prophet 21

Destination

Strengths

  • Purpose-built for wholesale distribution with industry-specific replenishment, kitting, and counter-sale workflows out of the box.
  • Multi-warehouse management with bin locations, cross-docking, and real-time inventory visibility across all warehouse locations.
  • Automated replenishment engine with demand-based and min-max planning reduces stockouts and overstock carrying costs.
  • AI-infused reporting via Epicor Prism provides Gen AI-driven insights into ERP data without requiring a BI team.
  • Strong customer retention at 90% and a 50-year track record in the distribution vertical provides long-term vendor stability.

Weaknesses

  • High total cost of ownership — per-user pricing of $150-200/month plus $10K-$500K implementation creates significant budget commitment for small and mid-market distributors.
  • Customization via SDK requires technical expertise and introduces upgrade risk when custom code conflicts with new P21 releases.
  • Report generation performance is a known pain point — multiple users report system freezes during large or complex report exports.
  • Third-party bolt-on reliance for functionality that competitors include natively increases integration complexity and total solution cost.
  • Limited public API documentation — developers building custom integrations report difficulty finding P21 API authentication methods and endpoint specifications.

Complexity grading

How hard is this migration?

Standard ERP migration. 2 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Exact Globe and Epicor Prophet 21.

  • Object compatibility

    B

    2 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Exact Globe: Not publicly documented for on-premise Exact Globe; Exact Online cloud enforces 5,000 calls/day.

  • Data volume sensitivity

    B

    Exact Globe doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Exact Globe to Epicor Prophet 21 migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Exact Globe to Epicor Prophet 21 data migrations

Answers to the questions buyers ask most during Exact Globe to Epicor Prophet 21 migration scoping. Not seeing yours? Book a call.

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Most Exact Globe to Epicor ERP migrations land between eight and ten weeks for straightforward accounts under 50,000 transactional records and no multi-level manufacturing data. Migrations with deep BOM hierarchies, large GL histories (hundreds of thousands of journal lines), fixed asset depreciation recalculation, or multi-company Exact Globe structures move to fourteen to twenty weeks because of Epicor Bulk API chunking, BOM decomposition, and segment-mapping complexity. Epicor edition selection during discovery is the largest variable in timeline.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Exact Globe.
Land in Epicor Prophet 21, intact.

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