ERP migration
Field-level mapping, validation, and rollback between Syscom ERP and Epicor Prophet 21. We move data and schema; workflows are rebuilt natively in Epicor Prophet 21.
Syscom ERP
Source
Epicor Prophet 21
Destination
Compatibility
11 of 13
objects map 1:1 between Syscom ERP and Epicor Prophet 21.
Complexity
BStandard
Timeline
8-12 weeks
Overview
Moving from Syscom ERP to Epicor ERP is a structural migration for mid-market manufacturers and distributors that requires explicit schema reconciliation across two fundamentally different ERP architectures. Syscom ERP8 uses a modular object model with optional modules that vary per deployment, no documented public API for automated extraction, and combined customer-vendor records in some configurations. Epicor ERP uses a segment-based GL structure, a Party-based data model that separates customers and vendors, and Kinetic as its cloud-native application tier with REST and BAQ-based API access. We inventory the active Syscom modules before scoping, extract via direct database access or CSV export, handle the customer-vendor split during transformation, and load BOMs, Work Orders, and inventory in dependency order (BOMs before Work Orders, Parts before BOMs, Warehouses before inventory). We do not migrate workflows, automations, or custom code; we deliver a written inventory of these for the customer's Epicor admin to rebuild in Kinetic.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Syscom ERP object lands in Epicor Prophet 21, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Syscom ERP
Items / Products
Epicor Prophet 21
Part
1:1Syscom ERP item records (SKU, description, unit of measure, cost, pricing tiers) map to Epicor Part table. The Syscom item type (inventory vs non-inventory vs service) maps to Part.TypeCode in Epicor. Standard cost and current cost migrate to Part.StandardCost and Part.CurrentCost. Pricing tiers from Syscom require a pricing matrix rebuild in Epicor Kinetic or a linked CPQ tool; we flag the pricing tier data in a UD field for the admin to configure the Kinetic Price Matrix post-migration.
Syscom ERP
Bill of Materials (BOMs)
Epicor Prophet 21
BOMHead + BOMDetail
1:1Syscom multi-level BOMs map to Epicor BOMHead (header with revision and effectivity dates) and BOMDetail (component lines with qty-per and scrap factors). BOMs are loaded before Work Orders because Work Orders reference BOM revisions. We extract the full BOM hierarchy and flag alternative BOMs and BOM versions that exist in Syscom; Epicor supports multiple revisions per BOM and we preserve the Syscom version label in the RevisionCode field. If Syscom BOMs reference phantom sub-assemblies, those map to Epicor Part.Method of Manufacturing = Process or Pull, which we identify during BOM analysis.
Syscom ERP
Customers / Accounts
Epicor Prophet 21
Customer
1:1Syscom ERP customer records (billing address, shipping address, contact details, credit limits) map to Epicor Customer with the associated Party record for contact deduplication. The customer code in Syscom becomes Customer.CustID in Epicor. We flag any customers that share an email domain or address with a Syscom vendor record; in Epicor's Party model these may need to be split into a Customer record and a Supplier record rather than a single combined record.
Syscom ERP
Vendors / Suppliers
Epicor Prophet 21
Supplier
1:1Syscom ERP vendor records (contact information, payment terms, bank details) map to Epicor Supplier. The supplier code in Syscom becomes Supplier.VendorID. Epicor uses a separate Supplier table from Customer with its own payment terms and AP settings. We migrate vendor-specific notes and custom fields to UD columns on Supplier, and map the Syscom payment term code to Epicor's Termscd lookup table before import.
Syscom ERP
Sales Orders
Epicor Prophet 21
OrderHed + OrderDtl
1:1Syscom ERP Sales Order headers and lines migrate to Epicor OrderHed (order-level: customer, order date, terms, warehouse) and OrderDtl (line-level: part number, quantity, price, due date). We preserve order status (open vs closed) and flag any lines referencing discontinued Parts that require a substitute Part decision before import. Header-level discounts map to Epicor OrderHed.DiscountPercent; line-level pricing maps to OrderDtl.DocUnitPrice.
Syscom ERP
Purchase Orders
Epicor Prophet 21
POPOHeader + POPOLine
1:1Syscom ERP Purchase Order headers and lines migrate to Epicor POPOHeader (PO-level: supplier, terms, ship-to) and POPOLine (line-level: part number, quantity, unit cost, due date). PO status (open vs closed) is preserved. We resolve the Syscom vendor ID to the Epicor Supplier.VendorID established during supplier migration. POLine.DocUnitCost migrates directly; any landed cost components from Syscom require manual configuration in Epicor's Landed Cost module post-migration.
Syscom ERP
Work Orders / Manufacturing Orders
Epicor Prophet 21
JobHead + JobMtl + JobOper
1:1Syscom ERP Work Orders map to Epicor JobHead (job-level: part, quantity, start date, warehouse), JobMtl (material requirements with qty-per and mtlPartNum), and JobOper (operation sequence with work center and estimated hours). Work Orders are loaded after BOMs and Parts because JobHead references the Part number and JobMtl references the BOM revision. We preserve the Syscom work order status (released, in-process, complete) and map any routing-specific notes to JobOper.OpDesc.
Syscom ERP
Inventory / Stock
Epicor Prophet 21
PartWhse + PartBin
1:1Syscom ERP current inventory balances at the warehouse and bin level migrate to Epicor PartWhse (on-hand quantity per part per warehouse) and PartBin (bin-level breakdown). We map Syscom warehouse codes to Epicor Warehouse.WarehouseCode and resolve the location hierarchy. On-hand values migrate to PartWhse.OnHandQty; transaction history (inventory movements, adjustments) does not migrate in standard scope. Multi-location inventory in Syscom requires Plant and Warehouse pre-configuration in Epicor before inventory data loads.
Syscom ERP
GL Chart of Accounts
Epicor Prophet 21
GLAccount + GLAccountSeg
lossySyscom ERP chart of accounts (account codes, names, types, parent hierarchy) maps to Epicor GLAccount with segment-based structure. We extract the Syscom account code and map it to the primary account segment in Epicor; if Syscom uses a multi-segment account code (e.g., division-department-account), we map each segment to a corresponding Epicor GLAccountSeg row. Active vs inactive status migrates. Currency-specific gain/loss accounts referenced in the Syscom multi-currency setup require identification and mapping to Epicor's Unrealized Exchange Gain/Loss accounts in the GLAccount configuration.
Syscom ERP
Users / Employees
Epicor Prophet 21
UserComp + Ice.SysUserFile
1:1Syscom ERP user accounts (login, roles, permissions) migrate to Epicor Kinetic UserComp and Ice.SysUserFile for security role assignment. We extract the Syscom user list and map roles to Epicor's security groups (Production, Inventory, Finance, Sales, etc.). Owner assignments on records (Orders, Work Orders) are resolved by matching the Syscom user email to the Epicor User record; users without a match enter a reconciliation queue for the customer's Epicor admin to provision before record import.
Syscom ERP
Custom Objects / User-Defined Fields
Epicor Prophet 21
UD01/UD02 + UD columns
1:1Syscom ERP custom objects and user-defined fields (which vary by module and customer configuration) map to Epicor UD tables (UD01, UD02, etc.) and UD columns on standard tables. We identify all Syscom custom fields during discovery, map their data types to Epicor field types (character to string, numeric to decimal, date to date), and pre-create the destination UD table schema before data import. Custom objects with lookup relationships to standard objects (e.g., custom projects linked to Jobs) require Epicor UD table relationship configuration before the parent record migration phase.
Syscom ERP
Currency / Exchange Rates
Epicor Prophet 21
Currency + ExchangeRate
lossySyscom ERP multi-currency configuration maps to Epicor Currency (currency codes and symbols) and ExchangeRate (effective dates and rates). We extract the Syscom currency codes and exchange rate table and create corresponding Currency records in Epicor. The Syscom base currency maps to the Epicor company base currency. Any unrealized currency gain and loss accounts from Syscom's multi-currency setup are flagged as required GL account mappings in Epicor's Foreign Currency Gain/Loss configuration screen before the first currency transaction imports.
Syscom ERP
Locations / Warehouses
Epicor Prophet 21
Plant + Warehouse + Bin
1:1Syscom ERP multi-location warehouse configuration maps to Epicor Plant (top-level facility), Warehouse (storage location within a plant), and Bin (physical bin or location within a warehouse). We extract Syscom warehouse codes and bin records and map them to the corresponding Epicor hierarchy. If Syscom uses a single-warehouse model, we create one default Plant and Warehouse in Epicor before inventory migration. Bin control settings (active/inactive, bin type) migrate as-is.
| Syscom ERP | Epicor Prophet 21 | Compatibility | |
|---|---|---|---|
| Items / Products | Part1:1 | Fully supported | |
| Bill of Materials (BOMs) | BOMHead + BOMDetail1:1 | Mapping required | |
| Customers / Accounts | Customer1:1 | Fully supported | |
| Vendors / Suppliers | Supplier1:1 | Fully supported | |
| Sales Orders | OrderHed + OrderDtl1:1 | Mapping required | |
| Purchase Orders | POPOHeader + POPOLine1:1 | Mapping required | |
| Work Orders / Manufacturing Orders | JobHead + JobMtl + JobOper1:1 | Mapping required | |
| Inventory / Stock | PartWhse + PartBin1:1 | Mapping required | |
| GL Chart of Accounts | GLAccount + GLAccountSeglossy | Fully supported | |
| Users / Employees | UserComp + Ice.SysUserFile1:1 | Mapping required | |
| Custom Objects / User-Defined Fields | UD01/UD02 + UD columns1:1 | Mapping required | |
| Currency / Exchange Rates | Currency + ExchangeRatelossy | Fully supported | |
| Locations / Warehouses | Plant + Warehouse + Bin1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Syscom ERP gotchas
No documented public API for automated data extraction
Modular architecture requires full module inventory before scoping
On-premise deployments require direct database access coordination
Multi-currency setup must be mapped explicitly at migration time
Epicor Prophet 21 gotchas
Third-party bolt-on integrations complicate migration scope
Dirty data without standardized processes compounds migration risk
SDK customizations and BPMs may not survive platform upgrades
Report-based export only for non-technical users
Per-user pricing model requires accurate user count before migration planning
Pair-specific challenges
Migration approach
Discovery and module inventory
We audit the source Syscom ERP system by identifying all active modules (Financials, Distribution, Manufacturing, CRM, etc.), extracting a complete list of custom fields and user-defined tables, and confirming the extraction method (direct database access, application-level export, or partner API). We also inventory the Syscom chart of accounts structure, multi-currency configuration, warehouse locations, and any BOM variants or alternative BOMs. The discovery output is a written migration scope, a complete object inventory, an extraction method recommendation, and a list of Syscom-specific gotchas requiring customer decisions before extraction begins.
Epicor target schema design and BOM sequencing plan
We design the destination schema in Epicor based on the customer's chosen Epicor edition (Kinetic for manufacturing, Prophet 21 for distribution). This includes configuring Plant and Warehouse structures, setting up the GL account segment map, designing the Customer and Supplier Party split rules, creating Part types and costing methods, and planning the BOM revision hierarchy. We also produce a BOM sequencing plan that defines the load order (Parts first, BOMs second, Jobs third) and identifies any phantom sub-assemblies or multi-level BOMs requiring recursive validation. The Epicor schema is configured in a Sandbox or test company first for validation.
Extraction and transformation into staging CSV
We extract data from Syscom ERP using the agreed method (direct SQL export, CSV export, or partner API). Data is staged in a controlled landing zone, cleaned (deduplication, data type validation, date normalization), and transformed according to the mapping rules defined during schema design. Key transformation steps include the customer-vendor Party split, GL account segment parsing, currency code normalization, and BOM revision label preservation. We produce a transformation log that identifies every record that was split, merged, or flagged during transformation for customer review before load.
Sandbox migration and reconciliation
We run a full migration into an Epicor Sandbox or test company using production-like data volume. The customer's Epicor administrator reconciles record counts (Parts in, BOMs in, Customers in, Suppliers in, Orders in, Work Orders in, Inventory in, GL accounts in), spot-checks 25-50 random records against the Syscom source, and signs off the schema and mapping before production migration begins. Any BOM dependency errors, Party split issues, or GL account mapping corrections are resolved here. Epicor validation rules and required field settings are reviewed with the customer's admin to ensure they do not reject the migrating records.
Production migration in dependency order
We run production migration in record-dependency order: GL accounts and currency configuration first (no dependencies), then Plant and Warehouse structures, then Parts, then BOMs (with recursive validation for multi-level hierarchies), then Customers and Suppliers (with Party split applied), then open Sales Orders and Purchase Orders, then Work Orders, then current inventory balances, then User records with role mapping, then custom objects and UDFs last (because they may reference any of the standard objects above). Each phase emits a row-count reconciliation report before the next phase begins.
Cutover, validation, and handoff documentation
We freeze Syscom ERP writes during cutover, run a final delta migration of any records modified during the migration window, then enable Epicor ERP as the system of record. We deliver the Workflow, Automation, and Custom Code inventory document to the customer's Epicor admin. We support a one-week hypercare window where we resolve any data reconciliation issues raised by the customer's team. We do not rebuild Syscom automations as Epicor Kinetic BPMs or Kinetic REST customizations inside the migration scope; that is a separate engagement or an internal Epicor admin task.
Platform deep dives
Syscom ERP
Source
Strengths
Weaknesses
Epicor Prophet 21
Destination
Strengths
Weaknesses
Complexity grading
Standard ERP migration. 3 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Syscom ERP and Epicor Prophet 21.
Object compatibility
3 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Syscom ERP: Not publicly documented.
Data volume sensitivity
Syscom ERP doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
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