HRMS migration

Migrate from Rival to Crelate

Field-level mapping, validation, and rollback between Rival and Crelate. We move data and schema; workflows are rebuilt natively in Crelate.

Rival logo

Rival

Source

Crelate

Destination

Crelate logo

Compatibility

67%

8 of 12

objects map 1:1 between Rival and Crelate.

Complexity

BStandard

Timeline

2-4 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Rival HRMS and Crelate ATS serve different operational layers: Rival consolidates recruiting, onboarding, learning, and HR administration in one platform, while Crelate is a dedicated ATS and CRM built for recruiting and staffing agencies. Migrating from Rival to Crelate is a category transition — the recruiting module in Rival (candidates, job orders, placements, employee records) maps to Crelate's candidate and job order objects, but the HRMS functions without a Crelate equivalent (PTO accrual tracking, benefits administration, learning management) require manual setup or an additional HR platform post-migration. The primary migration complexity is Rival's absence of a public export API, which requires coordinated platform-assisted data extraction before any transformation or import into Crelate begins. We handle that coordination, validate the extracted schema, and map custom Rival fields against Crelate's data model before writing any records.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Rival logo

Rival

What's pushing teams away

  • Some users report that the extensive feature set feels overwhelming for smaller teams, leading to underutilization of the platform's capabilities.
  • Advanced features require a steeper learning curve, and new users report taking significant time to fully understand and use all available functionality.
  • A subset of users note that mobile functionality is lacking compared to the desktop experience, limiting usability for field or remote workers.
  • Pricing is described as slightly higher compared to alternatives, which becomes a friction point for cost-sensitive small businesses during renewal discussions.

Choosing

Crelate logo

Crelate

What's pulling them in

  • Affordable per-seat pricing with transparent tiers makes Crelate accessible for small-to-mid staffing firms evaluating ATS platforms for the first time.
  • Fast implementation reported by customers—some describe getting live in a matter of minutes with support team assistance.
  • Unified ATS + CRM in a single product eliminates the need to buy and synchronize separate recruiting and sales tools.
  • Flexible custom fields across Contacts, Companies, and Opportunities allow recruiting teams to capture firm-specific data without developer involvement.
  • Positive reviews highlight the product's intuitive interface and functional breadth for teams that need recruiting workflows without enterprise overhead.

Object mapping

How Rival objects map to Crelate

Each row shows how a Rival object lands in Crelate, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Rival

Employee

maps to

Crelate

Candidate

1:1
Fully supported

Rival Employee records map to Crelate Candidate profiles. Core fields (name, email, phone, job title, department, hire date) migrate directly. The employee's current job title in Rival becomes the Candidate's target title; department becomes a custom Candidate field or tag. We resolve the mapping against Crelate's Candidate object schema during discovery.

Rival

Organizational Structure

maps to

Crelate

Organization + Candidate Tags

1:many
Mapping required

Rival's department and reporting-line relationships are stored as a related node graph. Crelate does not have a native org hierarchy object; departments and reporting relationships must be decomposed into flat structures. Department names migrate as tags on Candidate records; reporting relationships (manager-employee) migrate as a custom Manager field pointing to the manager's Candidate record or as a tag. This decomposition adds a discovery step to understand the full graph before flattening.

Rival

Compensation History

maps to

Crelate

Candidate Custom Fields

1:many
Mapping required

Rival stores compensation with effective dates, meaning one Employee record can have multiple compensation rows over time. Crelate Candidate records store compensation as current-state fields. We extract the most recent compensation record (by effective_date descending) and write it as the Candidate's salary field. Full historical compensation rows are mapped to a custom multi-line text or notes field so the effective-date sequence is preserved for audit rather than lost entirely.

Rival

PTO Balances

maps to

Crelate

Not Migrated

lossy
Mapping required

Rival PTO balances are current-state values with no direct Crelate ATS equivalent. Crelate is a recruiting platform, not an HRMS. PTO balance data cannot be meaningfully represented in Crelate's candidate model. We extract the balance snapshot at migration time and deliver it as a structured CSV for the customer's admin to either ignore or import into a separate HR system post-migration.

Rival

Benefits Enrollment

maps to

Crelate

Candidate Custom Fields

1:1
Mapping required

Rival benefits data (plan names, coverage tiers, enrollment dates) is mapped as structured records per Employee to Crelate Candidate custom fields. Plan names and tier information migrate as text fields on the Candidate. Carrier-specific IDs are flagged as non-mappable because Crelate does not have a native benefits carrier integration and these IDs are destination-system-specific.

Rival

Job Titles and Departments

maps to

Crelate

Candidate Tags + Custom Fields

1:1
Fully supported

Job titles and department assignments are standard flat fields in Rival and migrate directly to Crelate Candidate fields. Department names are written as tags on the Candidate to support Crelate's filtering and reporting by department. Job title migrates as the Candidate's primary professional title field.

Rival

Locations

maps to

Crelate

Candidate Address Fields

1:1
Fully supported

Location data (office addresses, remote designations) is a flat field on Rival Employee records. It migrates directly to Crelate Candidate's address and location fields with minimal transformation. Remote or hybrid designations migrate as a custom Candidate field or tag.

Rival

Custom Fields

maps to

Crelate

Custom Candidate Fields

lossy
Mapping required

Rival custom fields are customer-defined with no public schema registry. We discover the live schema by coordinating with the customer's Rival administrator during scoping, then build a per-migration field-mapping table before executing any writes. Each discovered custom field is typed (text, date, number, picklist) and mapped to an equivalent Crelate custom Candidate field. This discovery step adds time to the project timeline and is not required when migrating from platforms with published schemas.

Rival

Users and Roles

maps to

Crelate

Crelate Users

1:1
Mapping required

Rival's user and role model (admin, manager, employee role types) maps to Crelate Users by email match. Role names differ across platforms and require explicit mapping during scoping. Crelate's permission model is role-based with configurable access levels. We flag any Rival roles without a direct Crelate equivalent for the customer's admin to resolve post-migration.

Rival

Documents

maps to

Crelate

Not Migrated

1:1
Not supported

Employee documents (offer letters, contracts, ID scans) are stored as binary blobs in Rival's document management module with no documented export endpoint. We cannot guarantee document fidelity in a self-serve migration and do not include binary files in the migration scope. We deliver a document inventory CSV mapping filenames and associated Employee IDs to facilitate manual re-upload in Crelate post-migration.

Rival

Job Orders (Rival Recruiting Module)

maps to

Crelate

Job Order

1:1
Fully supported

If Rival contains active job orders from its recruiting module, these map to Crelate Job Order records. Job title, description, requirements, status, and assigned recruiter migrate directly. We discover whether the Rival instance contains active job orders during scoping since not all Rival deployments use the recruiting module.

Rival

Candidate Submissions (Rival Recruiting Module)

maps to

Crelate

Submission / Application

1:1
Fully supported

Candidate submissions and application history from Rival's recruiting module map to Crelate Submission or Application records linked to the corresponding Candidate and Job Order. Submission status, submission date, and source information migrate. Any submission notes or feedback fields map to Crelate activity or notes on the Submission record.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Rival logo

Rival gotchas

High

No publicly documented export API for self-serve data extraction

High

Documents and binary attachments are not exportable via standard means

Medium

Custom fields have no stable schema for automated mapping

Crelate logo

Crelate gotchas

High

120 req/min API rate limit throttles bulk migrations

High

20 custom field per-entity cap forces data model decisions

Medium

15,000-record export ceiling on single operations

Medium

Sequences and automation workflows do not migrate

Low

API key is a querystring parameter, not a header

Pair-specific challenges

  • Rival has no public export API

    Rival HRMS does not publish API documentation or documented endpoints for data export. Unlike platforms with public REST APIs, migration requires coordinated access through Rival's internal tools or support team to request a platform-assisted export. We handle this coordination during scoping and receive data in a structured format (CSV or JSON) that we then validate and transform. If Rival cannot provide an export within the customer's timeline, we escalate this as a migration blocker upfront and recommend requesting export access as early as possible in the project.

  • Documents and binary attachments are not migratable via standard means

    Employee documents such as offer letters, contracts, and ID scans are stored as binary blobs within Rival's document management module. Without a documented export endpoint, a self-serve migration cannot guarantee their transfer. We flag all document-heavy migrations during scoping and recommend either a platform-assisted document export or manual re-upload post-migration. We map document filenames and associated employee IDs to a structured CSV to facilitate manual re-association where needed, but the actual file transfer requires either Rival's assistance or a manual process.

  • Custom field schema requires discovery per migration

    Rival allows organizations to define custom fields on employee records that vary by customer and are not documented in any public schema registry. We discover the live schema during migration scoping by coordinating with the customer's Rival administrator, then build a per-migration field-mapping table before executing any writes. This discovery step adds time to the project timeline and is not required when migrating from platforms with published schemas. Without upfront schema discovery, custom field data is either skipped or mapped incorrectly during the migration run.

  • Org hierarchy has no native Crelate equivalent

    Rival stores org hierarchy as a related set of department and reporting-line relationships that form a node graph. Crelate does not have a native organizational hierarchy object; departments and reporting relationships must be flattened into tags or custom fields on the Candidate record. This decomposition can result in loss of hierarchy depth (for example, director-of-reporting-manager-of-reporting structures may collapse to a single manager tag) if not explicitly scoped. We document the full original hierarchy before flattening and present options for how deeply to preserve the structure in the flat Crelate model.

Migration approach

Six steps for a successful Rival to Crelate data migration

  1. Platform-assisted export coordination

    We initiate contact with Rival's support or customer success team to request a structured data export. We specify the required objects (Employee, Organizational Structure, Compensation History, PTO Balances, Benefits, Custom Fields, Documents) and the preferred export format (CSV or JSON). If Rival requires a formal export request or has a processing window, we account for this delay in the project timeline and do not begin transformation work until the export file is received and validated.

  2. Schema discovery and field-mapping design

    We review the exported file structure against Rival's documented object model and identify any custom fields that require per-migration discovery via the customer's Rival administrator. We build a written field-mapping table that assigns each Rival field to a typed Crelate Candidate or custom field, documents any transformations (effective-date compensation to current-state, hierarchy to flat tags), and flags fields with no Crelate equivalent for customer decision.

  3. Org hierarchy decomposition

    We extract the full department and reporting-line graph from Rival's organizational structure export. We decompose the hierarchy into flat structures suitable for Crelate's tag and custom-field model: department names become tags, manager relationships become a custom Manager field or tag, and any deeper hierarchy levels are flattened with a separator notation for the customer's admin to review. The decomposed structure is documented and shared with the customer before import.

  4. Staging migration and reconciliation

    We run a full migration into Crelate's staging or sandbox environment using production-like data volume. The customer's Rival administrator reconciles record counts, spot-checks 25-50 random Candidate records against the Rival source data, and signs off the field-mapping and transformation logic before production migration begins. Any mapping corrections happen in staging, not in production.

  5. Production migration in dependency order

    We run production migration in record-dependency order: Candidate profiles first (from Employee records), then custom fields and tags (from Rival custom fields), then org decomposition data (department tags, manager fields), then compensation current-state values, then job orders and submissions from Rival's recruiting module if present. Each phase emits a row-count reconciliation report before the next phase begins. We use Crelate's API for record inserts with rate-limit handling and exponential backoff.

  6. Cutover, document handoff, and post-migration inventory

    We freeze Rival writes during cutover and run a final delta migration of any records modified during the migration window. We deliver the document inventory CSV mapping filenames to employee IDs for manual re-upload in Crelate. We deliver the compensation history snapshot CSV and the org hierarchy decomposition map as reference documents. We support a 48-hour post-migration validation window for the customer's team to spot-check records in the live Crelate environment. We do not rebuild automations, workflows, or HRMS-specific modules post-migration; those are outside the migration scope.

Platform deep dives

Context on both ends of the pair

Rival logo

Rival

Source

Strengths

  • Unified rebrand of SilkRoad Technology's talent suite — Recruit, Onboard, Perform under one Rival umbrella.
  • Rich embedded analytics across recruiting, onboarding, and retention workflows.
  • Rival Recruit cites access to 700M+ passive candidate profiles plus AI-powered functionality.
  • Rival Onboard automates provisioning, forms, tasks, and content delivery across HR, Finance, IT, and Security systems.
  • Long list of native integrations: Workday HCM, JobVite, iCIMS Talent Cloud, ADP, Oracle, Jira, SAP.

Weaknesses

  • Vendor confirms no public API per G2/SoftwareWorld listings — customer integrations rely on the prebuilt connector catalog.
  • Pricing is sales-led with no public rate card.
  • Smaller customer profile post-rebrand than mainstream enterprise HCMs (Workday, SAP SuccessFactors).
  • Reviewer feedback notes complexity managing the breadth of integrations across HR/IT/Finance/Security.
  • Multi-module pricing can drive total cost above lighter talent suites for mid-market buyers.
Crelate logo

Crelate

Destination

Strengths

  • Unified ATS and CRM in a single platform reduces data synchronization overhead for recruiting teams.
  • Fast setup with guided implementation reported as a significant time saver for small teams.
  • Transparent per-seat pricing without surprise fees at the base tier.
  • Flexible custom field configuration across core objects without developer dependency.
  • Export capability supports up to 15,000 records per operation for Contacts, Companies, and Opportunities.

Weaknesses

  • API rate limit of 120 requests per minute restricts bulk migration throughput.
  • Custom field cap of 20 per entity requires field consolidation for complex recruiting schemas.
  • All advanced features (Activities, Activity Forms, Core Record Field customization) are tier-gated add-ons.
  • Customer service responsiveness receives consistent negative feedback in reviews.
  • Resume parsing quality trails competitors and generates support requests.

Complexity grading

How hard is this migration?

Standard HRMS migration. 2 of 7 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Rival and Crelate.

  • Object compatibility

    B

    2 of 7 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    7-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Rival: N/A — no public API.

  • Data volume sensitivity

    B

    Rival doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Rival to Crelate migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Rival to Crelate data migrations

Answers to the questions buyers ask most during Rival to Crelate migration scoping. Not seeing yours? Book a call.

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Most migrations land between two and four weeks for straightforward cases with under 5,000 employee records and a clean export from Rival. Migrations with extensive custom field schemas requiring discovery, large org hierarchy graphs, or compensation history with multiple effective-date rows move to five to eight weeks. The primary variable is how quickly Rival's internal team can provide the structured export; we cannot begin transformation work until that file is received and validated.

Adjacent paths

Related migrations to explore

Ready when you are

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