HRMS migration

Migrate from Paylocity to Crelate

Field-level mapping, validation, and rollback between Paylocity and Crelate. We move data and schema; workflows are rebuilt natively in Crelate.

Paylocity logo

Paylocity

Source

Crelate

Destination

Crelate logo

Compatibility

83%

10 of 12

objects map 1:1 between Paylocity and Crelate.

Complexity

BStandard

Timeline

2-4 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Paylocity and Crelate serve fundamentally different functions: Paylocity is a full-suite HCM platform covering HR, payroll, benefits administration, and time-off management, while Crelate is a recruiting CRM and applicant tracking system. Moving from Paylocity to Crelate is not a like-for-like platform swap — it is a use-case shift from HRIS operations to talent acquisition. We migrate what Crelate natively supports: employee biographical data (name, contact, job title, department, hire date, employment status) as Candidate and Contact records, and organizational structure as Company records. We preserve Paylocity compensation data, benefits enrollment details, and time-off balances as custom fields on the migrated records. We do not migrate payroll history, tax withholding settings, workflow automations, or time-off accrual engines because Crelate is not a payroll or HRIS system. The migration scope is scoped to active employees and historical employee records that the customer wants to surface in their recruiting pipeline; terminated employees migrate at the customer's election. Multi-Company ID configurations from Paylocity are resolved into the appropriate Crelate entity structure during discovery.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Paylocity logo

Paylocity

What's pushing teams away

  • Customers report persistently poor customer support — multi-hour hold times, delayed callbacks, and difficulty reaching a knowledgeable representative for critical payroll or system issues.
  • The reporting module covers basic payroll and headcount summaries but lacks flexibility for complex queries involving tax details, loan adjustments, benefits balances, or cross-module joined reports.
  • Time-off accrual discrepancies are a recurring complaint — accrual rates, carryover rules, and year-end balance resets sometimes calculate incorrectly, requiring manual corrections.
  • Module inconsistency frustrates users: some product areas like Core Payroll feel polished while others — particularly around integrations and advanced analytics — feel underdeveloped.
  • Pricing opacity and aggressive renewal tactics drive some customers to competitors with transparent per-seat or flat-rate models.

Choosing

Crelate logo

Crelate

What's pulling them in

  • Affordable per-seat pricing with transparent tiers makes Crelate accessible for small-to-mid staffing firms evaluating ATS platforms for the first time.
  • Fast implementation reported by customers—some describe getting live in a matter of minutes with support team assistance.
  • Unified ATS + CRM in a single product eliminates the need to buy and synchronize separate recruiting and sales tools.
  • Flexible custom fields across Contacts, Companies, and Opportunities allow recruiting teams to capture firm-specific data without developer involvement.
  • Positive reviews highlight the product's intuitive interface and functional breadth for teams that need recruiting workflows without enterprise overhead.

Object mapping

How Paylocity objects map to Crelate

Each row shows how a Paylocity object lands in Crelate, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Paylocity

Employee

maps to

Crelate

Candidate

1:1
Fully supported

Paylocity Employee records map to Crelate Candidate records. The composite key of Employee ID plus Company ID is stored in a custom field paylocity_employee_id__c on the Crelate Candidate to preserve identity continuity. Name, email address, phone number, home address, and emergency contact information map to the corresponding Crelate standard fields. Employment status (A = Active, T = Terminated, XT = Transferred) is recorded in a custom field employment_status__c; only the current Active record is migrated unless the customer elects to include historical terminated employees as candidates for re-hire tracking.

Paylocity

Employee (Biographical Data)

maps to

Crelate

Contact

1:1
Fully supported

Paylocity biographical fields — first name, last name, date of birth, Social Security Number (stored encrypted), address, personal phone, personal email — map to Crelate Contact records if the customer uses Crelate's CRM layer for candidate relationship management alongside the ATS. SSN is stored as a masked custom field (last four digits only) per data security best practices. Date of birth is stored as a custom date field because Crelate does not have a native date-of-birth standard field.

Paylocity

Job Title / Position

maps to

Crelate

Candidate Title or Custom Field

1:1
Fully supported

Paylocity job title, job code, and position title map to Crelate's Title field on Candidate. If the customer uses Paylocity's position management to track multiple concurrent titles or job families, these map to custom fields job_family__c and job_code__c on the Candidate record. We preserve the current effective job title at migration time; historical job title changes are not carried forward unless specifically requested.

Paylocity

Department / Organizational Unit

maps to

Crelate

Company or Tag

1:1
Fully supported

Paylocity department and division hierarchy maps to Crelate Company records if the organization uses Crelate's CRM for organizational tracking, or to Tags if the candidate's department affiliation is used as a filter tag. The Paylocity Company ID and Company Name from each active Company ID in the tenant are used to create corresponding Crelate Company records. If the customer uses Crelate primarily for candidate tracking without CRM entity management, department maps to a custom field candidate_department__c.

Paylocity

Company (Paylocity multi-entity)

maps to

Crelate

Crelate Entity / Company

1:many
Fully supported

Organizations with multiple Paylocity Company IDs represent separate legal entities, subsidiaries, or benefit divisions. Each Company ID scopes employees independently, meaning one Employee ID can appear under multiple Company IDs with different employment contexts (for example, after an internal transfer that created an XT-Transferred record in the old Company ID and an A-Active record in the new Company ID). We detect all active Company IDs during discovery, map each to a corresponding Crelate entity, and apply the XT-Transferred flag to archive the old employment record while preserving the current Active record under the correct Crelate entity.

Paylocity

Compensation History

maps to

Crelate

Custom Fields on Candidate or Contact

1:1
Mapping required

Paylocity pay rate, salary, pay frequency, bonus amounts, and compensation effective dates have no native Crelate equivalent because Crelate is not a payroll system. We migrate the most recent compensation snapshot as custom fields: current_salary__c (currency), pay_frequency__c (dropdown: Weekly, Biweekly, Semimonthly, Monthly), current_hourly_rate__c (decimal), and most_recent_bonus__c (currency). Historical compensation records beyond the most recent snapshot are not migrated because Crelate has no mechanism to store payroll history.

Paylocity

Benefits Enrollment

maps to

Crelate

Custom Fields on Candidate or Contact

1:1
Fully supported

Paylocity benefit elections (medical, dental, vision, life, 401k, HSA, FSA) and carrier assignments are available via the Paylocity Benefits API. These map to Crelate custom fields for each benefit type (e.g., medical_plan__c, dental_carrier__c, hsa_enrolled__c checkbox). Benefit plan definitions, contribution tiers, and deduction rules are admin-managed benefit plan metadata that do not have a Crelate equivalent and are not migrated; only the employee's current election snapshot transfers as reference data.

Paylocity

Time-Off Balances

maps to

Crelate

Custom Fields on Candidate or Contact

1:1
Fully supported

Paylocity accrual balances for vacation, sick, and PTO are available via API as snapshot data. These migrate to Crelate as read-only custom fields (vacation_balance__c, sick_balance__c, pto_balance__c) with the migration date recorded in balance_snapshot_date__c. The note that Crelate has no accrual engine is explicit: these are reference values, not live calculations. The destination system's accrual engine (if the customer adopts a separate HRIS post-migration) recalculates from the employee's active start date.

Paylocity

Federal and State Tax Withholding

maps to

Crelate

Custom Fields on Candidate or Contact

1:1
Mapping required

W-4 federal filing status, federal allowances, state withholding allowances, and supplemental tax rates are per-employee Paylocity settings. These migrate to Crelate custom fields (federal_filing_status__c, federal_allowances__c, state_code__c, state_allowances__c) as historical election reference data. Crelate does not process payroll and does not use these values for tax calculation. They are migrated purely for record completeness and in case a downstream payroll system requires the election data at time of hire.

Paylocity

Employee Documents

maps to

Crelate

File Attachments on Candidate or Contact

1:1
Fully supported

Documents stored in the Paylocity Employee Profile — offer letters, signed agreements, certifications, I-9 records — are migratable as binary file imports. We map file type, employee association, and document category to Crelate's file attachment model. PDF documents attach to the corresponding Crelate Candidate or Contact record. File naming conventions preserve the original Paylocity document name and category for audit continuity.

Paylocity

Custom Fields / Employee Properties

maps to

Crelate

Custom Fields on Candidate or Contact

1:1
Mapping required

Paylocity allows custom employee properties to be created independently in the HR module and the Payroll module, and the same field name may exist with different data types across modules. We query both module-specific endpoints during discovery, reconcile the union of all custom fields, and map each to the corresponding Crelate custom field with explicit type casting. Text fields map to Crelate text fields, dropdowns map to Crelate dropdowns, dates map to Crelate date fields, and checkboxes map to Crelate checkbox fields. Where Paylocity uses a numeric custom field that Crelate represents as a text field, we apply explicit type casting and log a discrepancy note in the migration manifest.

Paylocity

Payroll / Pay Run History

maps to

Crelate

Not migrated

lossy
Fully supported

Historical pay run records, tax withholding amounts, deduction line items, and retroactive pay adjustments have no place in Crelate's ATS data model. Crelate is not a payroll system and cannot store or display payroll history in any meaningful way. We do not migrate payroll history. We provide a written inventory of all payroll record types and their retention recommendations, and the customer's payroll administrator retains Paylocity access or exports payroll reports for compliance record-keeping.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Paylocity logo

Paylocity gotchas

Medium

Paylocity Weblink API rate limit is 1,500 calls per minute

High

No public bulk export endpoint requires paginated loop exports

Medium

Time-off accrual balances may carry calculation errors from Paylocity

High

Multiple Paylocity Company IDs require explicit entity mapping

Low

Custom field schemas vary between payroll and HR modules

Crelate logo

Crelate gotchas

High

120 req/min API rate limit throttles bulk migrations

High

20 custom field per-entity cap forces data model decisions

Medium

15,000-record export ceiling on single operations

Medium

Sequences and automation workflows do not migrate

Low

API key is a querystring parameter, not a header

Pair-specific challenges

  • Paylocity Weblink API rate limit constrains export speed

    Paylocity's Weblink API enforces a rate limit of 25 calls per second (1,500 calls per minute). Exceeding this threshold returns HTTP 429 and can throttle the entire integration key. We pace our export loops accordingly, chunking employee batches into groups of 50 with staggered request timing to stay well within the limit. For organizations with 5,000+ employees, a full paginated export can take 4-8 hours of sustained API polling. We schedule exports outside of payroll processing windows to avoid interference, and we preserve pagination cursor state so partial exports can be resumed without reprocessing completed pages.

  • Multi-Company ID employee records require explicit entity mapping

    Some organizations run multiple Paylocity Company IDs representing separate legal entities, subsidiaries, or benefit divisions within a single Paylocity tenant. An Employee ID may exist under multiple Company IDs with different employment contexts, particularly after internal transfers that create an XT-Transferred record alongside the current A-Active record. We detect all active Company IDs during discovery, build an explicit mapping table to the destination Crelate entity structure, and apply a de-duplication strategy that preserves only the current Active employment record per Employee ID. XT-Transferred records are flagged and migrated as historical reference only if the customer elects re-hire tracking.

  • Paylocity HR and Payroll custom field schemas are independently scoped

    Paylocity allows custom employee properties to be created independently in the HR module and the Payroll module. A custom property created in Payroll may not appear in the HR API response and vice versa, and the same field name may have different data types across modules. We query both module-specific endpoints during discovery, reconcile the union of all custom fields, and apply explicit type casting where data types differ. Crelate's form-level field mappings are configured per entity type (Contact, Company, Opportunity) and must be set up before bulk import begins. If Crelate does not support the source data type natively, we store the value as a text field with a data format note in the migration manifest.

  • Time-off accrual balances carry Paylocity calculation errors

    G2 and Gartner reviews document recurring issues with Paylocity's time-off accrual calculation — incorrect accrual rates, inaccurate carryover caps, and year-end balance resets that do not match policy settings. We capture accrual balance snapshots as read-only reference data at migration time and explicitly flag these as pre-migration balances in the migration manifest. Crelate has no accrual engine, so balances are stored as static custom field values with the snapshot date recorded. The destination system's accrual engine (in a downstream HRIS) recalculates balances from the employee's active start date, which corrects Paylocity's accumulated errors in most cases.

  • Payroll history, workflows, and automations do not have a destination in Crelate

    Paylocity payroll history, tax withholding configurations, accrual engine settings, workflow automations, and company-level payroll settings have no Crelate equivalent. Crelate is not a payroll system, not an HRIS, and not a workflow automation platform. We do not migrate payroll history, tax withholding records, or workflow configurations. We deliver a written inventory of every active Paylocity workflow, automation, and approval routing rule for the customer's HR admin to evaluate for rebuild in their new system of record. If the customer intends to run payroll in a separate system post-migration, we recommend that payroll configuration is set up fresh in the new payroll platform rather than migrated from Paylocity.

Migration approach

Six steps for a successful Paylocity to Crelate data migration

  1. Discovery and API access provisioning

    We audit the Paylocity tenant to capture all active Company IDs, total employee count, active versus terminated employee volume, custom field schemas from both the HR and Payroll API modules, benefits enrollment data, and time-off balance snapshots. We also verify that the Paylocity Web Services API access is provisioned and the integration key has sufficient rate-limit headroom. If the customer uses multiple Company IDs, we document each entity's employee roster and identify duplicate Employee IDs across entities. The discovery output is a written migration scope, a Paylocity entity map, and a list of any API access gaps that require Paylocity support ticket resolution before export begins.

  2. Crelate schema setup and custom field configuration

    We configure Crelate's data model to receive Paylocity data. This includes creating all required custom fields on the Candidate and Contact records (compensation snapshot fields, benefits election fields, time-off balance fields, Paylocity employee ID reference field), configuring field mappings per Crelate's Field Mappings documentation (each form question maps to a specific Contact, Company, or Opportunity column), and setting up entity structure if the customer uses Crelate's Company records to mirror Paylocity's multi-Company structure. Crelate's field mapping UI is configured at the custom form level; we set up the import forms and their field mappings before any bulk data import begins.

  3. Employee export and deduplication

    We export all employee records from Paylocity through paginated REST API calls, respecting the 1,500 calls per minute rate limit with batch sizes of 50 and staggered request timing. For multi-Company ID configurations, we export from each Company ID separately and apply the de-duplication rule: for each Employee ID appearing in multiple Company IDs, we retain only the record with status A (Active) in the primary Company ID and flag the XT-Transferred records as historical. We resolve the composite Employee ID plus Company ID key and store it in Crelate's paylocity_employee_id__c field for audit continuity. Custom fields from both HR and Payroll module endpoints are reconciled into a unified union set.

  4. Compensation, benefits, and time-off snapshot migration

    We extract the most recent compensation record for each active employee — pay rate, salary, bonus, pay frequency — and map it to the corresponding Crelate custom fields. Benefits enrollment data (current elections for medical, dental, vision, 401k, HSA, FSA) is mapped to Crelate custom fields per benefit type. Time-off accrual balance snapshots (vacation, sick, PTO) are captured as read-only custom fields with the migration date recorded. These three data sets are migrated as separate phases from the core biographical data migration, each with its own reconciliation row-count check before the next phase begins.

  5. Test migration and reconciliation

    We run a full migration into a Crelate test environment using the complete Paylocity export. The customer's HR and recruiting leads spot-check 25-50 migrated records against the Paylocity source data, verify that custom field values are correctly mapped, confirm that multi-Company records land under the correct Crelate entity, and validate that time-off balance snapshots are readable. Any mapping corrections, field type issues, or entity assignment errors are resolved in this phase. Sign-off from the customer's HR lead is required before the production migration begins.

  6. Production cutover and workflow inventory delivery

    We freeze Paylocity record writes during the cutover window, run a final delta export of any records modified since the test migration, and execute the production migration into Crelate. We deliver the migration manifest (record counts by entity, any records skipped with reason codes, and the Paylocity-to-Crelate ID cross-reference table) and the workflow and automation inventory document listing every active Paylocity workflow, approval routing rule, and automation with its trigger, conditions, and recommended rebuild note. We do not rebuild Paylocity workflows as Crelate automations inside the migration scope. We support a one-week hypercare window for reconciliation issues raised by the recruiting team.

Platform deep dives

Context on both ends of the pair

Paylocity logo

Paylocity

Source

Strengths

  • Unified HCM suite covering HR, payroll, spend management, and IT asset management in a single platform.
  • Modern cloud-first interface with mobile app, contrasting with legacy competitors like ADP Workforce Now.
  • AI-powered features including touchless expense reporting, automated workflow routing, and fraud detection.
  • Workflow automation library with pre-built finance-compliant forms that stay current with regulations.
  • Scalable from mid-market (100-500 employees) through enterprise (5,000+) with modular attachment of additional product suites.

Weaknesses

  • Customer support quality is widely criticized in reviews — long hold times and inconsistent agent knowledge are common complaints.
  • Reporting is limited to standard payroll and headcount summaries; complex cross-module analytics require third-party tools or manual export.
  • No publicly documented bulk export or bulk import API — migrations must loop through paginated REST endpoints.
  • Pricing is opaque and contract value varies significantly based on negotiation, employee count, and module selection.
  • Time-off accrual calculation logic has known bugs that produce incorrect balances, requiring manual HR intervention to correct.
Crelate logo

Crelate

Destination

Strengths

  • Unified ATS and CRM in a single platform reduces data synchronization overhead for recruiting teams.
  • Fast setup with guided implementation reported as a significant time saver for small teams.
  • Transparent per-seat pricing without surprise fees at the base tier.
  • Flexible custom field configuration across core objects without developer dependency.
  • Export capability supports up to 15,000 records per operation for Contacts, Companies, and Opportunities.

Weaknesses

  • API rate limit of 120 requests per minute restricts bulk migration throughput.
  • Custom field cap of 20 per entity requires field consolidation for complex recruiting schemas.
  • All advanced features (Activities, Activity Forms, Core Record Field customization) are tier-gated add-ons.
  • Customer service responsiveness receives consistent negative feedback in reviews.
  • Resume parsing quality trails competitors and generates support requests.

Complexity grading

How hard is this migration?

Standard HRMS migration. 1 of 7 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Paylocity and Crelate.

  • Object compatibility

    B

    1 of 7 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    7-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Paylocity: 1,500 calls per minute (Weblink API, as of Nov 2024); per-endpoint rate limits documented on the Paylocity Developer Portal — not publicly aggregated.

  • Data volume sensitivity

    B

    Paylocity doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Paylocity to Crelate migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Paylocity to Crelate data migrations

Answers to the questions buyers ask most during Paylocity to Crelate migration scoping. Not seeing yours? Book a call.

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Most migrations land between two and four weeks for organizations with fewer than 1,000 active employees, a single Paylocity Company ID, and no complex custom field schema. Migrations with 1,000-5,000+ employees, multiple Paylocity Company IDs requiring entity split, or extensive custom field schemas from both HR and Payroll modules move to five to eight weeks. The test migration and reconciliation phase typically adds one to two weeks regardless of record volume.

Adjacent paths

Related migrations to explore

Ready when you are

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