HRMS

Migrate your Employment Hero data

All-in-one HR and payroll platform for SMEs with an AI layer and a global employment offshoot, built primarily for Australian and UK businesses but expanding internationally.

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In its favor

Why people choose Employment Hero

The signal that keeps Employment Hero on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

All-in-one consolidation of HR, payroll, recruitment, and onboarding into a single platform appeals to SMEs that cannot afford separate best-of-breed tools.

Free Payroll tier in the UK provides zero-cost entry with basic payroll processing connected to HMRC, letting teams validate fit before committing to a paid plan.

API with OAuth 2.0 and documented endpoints enables automation of timesheet ingestion, expense approvals, and payroll runs without manual re-entry.

Rich employment compliance tooling — award classifications, employment contracts, and EOFY workflows — reduces regulatory risk for Australian businesses operating under complex industrial awards.

HeroForce managed service handles employment contracts and payroll compliance in 180+ countries, giving growing companies a single infrastructure layer for global hiring.

Setup across multiple employing entities or companies requires duplicating configuration work, making multi-entity migrations slow and error-prone.

The HR and Payroll platforms do not always sync cleanly — information entered in one module can fail to propagate to the other, leading to items being missed from payroll runs.

Award and employment classification configuration can be absent from the out-of-box system and must be built manually, delaying go-live for businesses under non-standard industrial awards.

Reporting fields are limited and lack customisation, driving customers to spreadsheets for the workforce analytics they need.

Customer support historically required ticket submission only; chat support was added later and some reviewers still report slow escalation for urgent issues.

Reasons to switch

Why people leave Employment Hero

The recurring reasons buyers give for replacing Employment Hero. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Employment Hero fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Generous free payroll tier in the UK with HMRC integration removes cost barrier for micro-businesses.All-in-one HR, payroll, onboarding, and recruitment consolidates tools for SMEs without an IT department.API supports OAuth 2.0 with documented endpoints for employees, custom fields, and cost centres.Rich compliance tooling including award classifications and EOFY workflows for Australian regulatory requirements.HeroForce enables global employment infrastructure without requiring customers to set up separate legal entities.

Weaknesses

Multi-entity setup is tedious — each employing entity or company duplicates configuration effort.HR and Payroll modules do not always sync reliably, causing items to be missed from payroll runs if not manually verified.Reporting is limited and inflexible; customers frequently resort to spreadsheets for workforce analytics.Plan-gated features mean core capabilities like custom fields reports, advanced onboarding, and benefits administration require mid-to-premium tiers.Setup for non-standard award classifications requires manual configuration not available in lower tiers.

Where it works

Australian SMEs operating under standard industrial awards that need built-in award classifications, EOFY workflows, and ABN-based employing entity compliance without building everything manually.UK micro-businesses with straightforward payroll needs that benefit from the free tier connected to HMRC, allowing zero-cost validation before committing to a paid subscription.Growing SMEs with 51–1000 employees seeking to consolidate HR, payroll, recruitment, onboarding, and employee management into a single platform rather than managing multiple tools.Companies expanding internationally who want a single infrastructure layer for global hiring in 180+ countries without setting up separate legal entities through HeroForce.Australian businesses with single employing entities that need to automate timesheet ingestion, expense approvals, and payroll runs via the OAuth 2.0 API.

Where it struggles

Multi-entity organisations with several employing entities or companies, where each entity requires duplicating configuration for awards, cost centres, and payroll settings, making setup tedious and error-prone.Businesses under non-standard or complex industrial awards that are not pre-loaded in the platform, requiring manual configuration that delays go-live and requires technical expertise to build correctly.Organisations that rely on workforce analytics and custom reporting, since the available fields are limited and inflexible, frequently driving teams back to spreadsheets for the insights they need.Companies needing to sync HR and Payroll modules bidirectionally, as information entered in one module can fail to propagate to the other, causing items to be missed from payroll runs if not manually verified.Mid-sized businesses needing plan-gated advanced features such as custom fields reports, benefits administration, and performance reviews, which require mid-to-premium tiers not budgeted for.

Pricing tiers

Employment Hero pricing overview

Employment Hero publishes tiered HR plans (Standard, Premium, Platinum) but keeps pricing behind a sales consultation. The UK market has a documented Free Payroll tier; all other plans require a demo to obtain a quote. Customers report pricing is assessed per-organisation based on headcount and selected modules.

HR Standard

Tier 1 of 4

Not publicly listed — requires demo

What's included

Clocking and timesheetsEmployee records managementJob postings with recruitment analyticsCore HR system of record

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Pricing is informational. FlitStack AI does not bill on Employment Hero's schedule — see our quote-based pricing →

What gets migrated

Employment Hero object support

Object-by-object support for Employment Hero migrations. Per-pair details surface during scoping.

Employees

Fully supported

The core record object. We migrate employee profiles with employment status, start dates, location, employing entity, and owner assignment. Standard fields map cleanly across systems; we validate required fields per plan tier before import.

Compensation & Pay Components

Mapping required

Base salary, pay frequency, and earning items are supported but vary by plan tier (HR Standard vs Premium vs Platinum). We preserve pay schedule and salary history, mapping any non-standard earning codes to destination equivalents.

Payroll History & Pay Runs

Mapping required

Historical pay run records can be exported via CSV/XLSX from Payroll classic or the web platform. We sequence these chronologically, chunking by pay period to avoid exceeding API rate limits during re-import.

Leave Balances & Accruals

Mapping required

Leave entitlements, accrued balances, and pending requests are tied to award classifications. We migrate active balances and flag any leave types not supported in the destination platform for manual review.

Custom Fields

Mapping required

Custom fields are organisation-scoped and can be created on the Employee object. We retrieve the custom field schema via GET /api/v1/organisations/:id/custom_fields before migration and apply the same field structure at the destination.

Cost Centres

Fully supported

Cost Centres represent departments or cost-attribution units used in rostering and payroll attribution. The API exposes GET /api/v1/organisations/:id/cost_centres. We preserve the full cost-centre hierarchy and reassign employee cost-centre mappings during import.

Teams

Fully supported

Teams correspond to the 'Groups' label in the current UI; the API retains 'teams' in endpoint names and field responses for backward compatibility. No schema change is needed — we migrate the team membership records as-is.

Time Entries & Timesheets

Mapping required

Timesheet data can be exported from the platform or pushed via API. We handle both clocking records and manual timesheet entries, mapping work types and cost attribution to destination equivalents.

Documents

Mapping required

Employment contracts, compliance documents, and onboarding files can be exported. Document migration is file-based; we preserve file names and association to the correct employee record, noting any size limits in the destination platform.

Expenses & Expense Claims

Mapping required

Expense claims with line items, approval status, and receipts are supported. We migrate approved claims and map the approval workflow status to the destination's equivalent workflow state.

Benefits & Benefits Enrollments

Mapping required

Benefit plans and employee enrollments are plan-gated. We map active benefit enrollments and flag any benefit types not available in the destination for HR review prior to cutover.

Additional Employing Entities

Mapping required

An employing entity is a separate business or ABN operating under the same payroll file. Multi-entity organisations require us to map employees to the correct employing entity during import — failure to do so causes payroll attribution errors.

Awards & Classifications

Mapping required

Award configurations (Australian industrial awards, UK pay frameworks) are plan-gated and may require manual setup if the specific award is not in the out-of-box library. We flag missing awards during scoping so the customer can configure them before go-live.

Onboarding Workflows

Mapping required

Onboarding workflows include document collection and task checklists tied to new hires. Workflow templates may not migrate 1:1; we map active onboarding tasks and flag any custom template steps that need rebuilding at the destination.

Recruitment & Candidates

Mapping required

Job postings, applications, and candidate records are part of the SmartMatch recruitment module. We migrate candidate profiles and application status, mapping to the destination's recruitment pipeline structure.

Gotchas

What to watch for in Employment Hero migrations

Issues we've hit on past Employment Hero migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

API rate limit of 100 requests per minute caps bulk migrations

High

HR and Payroll platforms do not always synchronise automatically

Medium

Award classifications may not exist in the platform's out-of-box library

Medium

Custom fields are organisation-scoped with no inheritance between environments

Medium

Additional employing entities require explicit employee-to-entity mapping

How a Employment Hero migration works

Four steps, Employment Hero-specific

Connect

OAuth 2.0 (Bearer token) into Employment Hero. Scopes limited to read-only on the data we move.

Map

We translate Employment Hero-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Employment Hero quirks before production.

Migrate

Full migration with Employment Hero rate-limit handling. Rollback available throughout.

FAQ

Employment Hero migration FAQ

Answers to the questions buyers ask most during Employment Hero migration scoping. Not seeing yours? Book a call.

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Walk through your Employment Hero migration with a real engineer — 30 minutes, free, written quote within 24 hours.

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Most Employment Hero migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate Employment Hero.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your Employment Hero setup and destination — written quote back within a business day.

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