CRM migration
Field-level mapping, validation, and rollback between Gearbox and Odoo CRM. We move data and schema; workflows are rebuilt natively in Odoo CRM.
Gearbox
Source
Odoo CRM
Destination
Compatibility
9 of 9
objects map 1:1 between Gearbox and Odoo CRM.
Complexity
BStandard
Timeline
3–5 days
Overview
Gearbox is a fleet-maintenance and compliance platform — it tracks vehicles, work orders, maintenance schedules, and contractor relationships. Odoo CRM models prospects as crm.lead, customers as res.partner (for contacts and companies), and opportunities as crm.lead with a pipeline stage. There is no native Odoo object for equipment or work orders in the CRM app; those concepts have to be modeled with custom fields on partner and lead. FlitStack AI migrates Gearbox contractors to res.partner records, Gearbox work orders to crm.lead with a custom status stage field, and maintenance history as Odoo activities attached to the lead. Gearbox workflows, maintenance triggers, and escalation rules are not transferred — they have to be rebuilt in Odoo's action rules and server actions. We export Gearbox contractor data via the internal API endpoint and pull work-order and maintenance records from CSV exports, loading them into Odoo through the xmlrpc interface. Custom fields from Gearbox get created as Ir.model.fields in Odoo. We preserve original create dates and service timestamps as custom datetime fields for continuity in Odoo reporting.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Gearbox object lands in Odoo CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Gearbox
Contractor
Odoo CRM
res.partner
1:1Gearbox contractors map to Odoo res.partner. Each contractor record becomes a partner in Odoo — individuals get partner_id = True, companies get company_id = True. Gearbox contractor_id, vehicle_id, and maintenance_category migrate as custom fields on the partner record. Email addresses resolve against existing Odoo users for owner assignment.
Gearbox
Work Order
Odoo CRM
crm.lead
1:1Gearbox work orders map to Odoo crm.lead because Odoo CRM has no native work-order object. The work order description becomes the lead name; vehicle_id, service_type, and work_order_date migrate as custom fields. Each vehicle generates one lead regardless of how many work orders it has, with subsequent orders added as activities.
Gearbox
Scheduled Maintenance
Odoo CRM
mail.message (activity)
1:1Gearbox maintenance schedules map to Odoo mail.message records attached to the corresponding work-order lead. Scheduled service date becomes the activity date_deadline; service_type becomes the activity summary. Completed maintenance runs are logged as done activities with the original completion date preserved.
Gearbox
Contractor-Work Order relationship
Odoo CRM
res.partner → crm.lead (many-to-one)
1:1Gearbox links contractors to work orders through a foreign key on the work-order record. In Odoo, the contractor res.partner becomes the lead's partner_id — the contact name appears on the lead form and is clickable back to the partner record. This is the primary relationship preserved during migration.
Gearbox
File / Attachment
Odoo CRM
ir.attachment
1:1Gearbox file attachments on contractor or work-order records migrate to Odoo ir.attachment linked to the corresponding res.partner or crm.lead. Original filenames and create dates are preserved. Gearbox attachment size limits are lower than Odoo's; files are re-uploaded to Odoo's filestore on migration.
Gearbox
Custom fields on Contractor
Odoo CRM
ir.model.fields (custom)
1:1Gearbox custom fields on contractors — vehicle_id, license_plate, current_mileage, maintenance_category — create as Odoo custom char and selection fields on res.partner. Selection-type custom fields in Gearbox require value-by-value mapping to Odoo selection options. Each field is created before migration so data loads directly into the correct column.
Gearbox
Custom fields on Work Order
Odoo CRM
ir.model.fields (custom)
1:1Gearbox work-order custom fields (parts_used, work_order_status, estimated_cost) become Odoo custom fields on crm.lead. Work_order_status maps to a custom selection field (Work_Order_Stage__c) since Odoo leads have no native status for service records. Original status value is mapped verbatim and any unmapped values are flagged before migration.
Gearbox
System timestamps (create_date, write_date)
Odoo CRM
Custom datetime fields
1:1Odoo's native create_date and write_date are set by the database on insertion. FlitStack preserves Gearbox's original create_date and last_modified timestamps as custom datetime fields (Original_Create_Date__c, Original_Modified_Date__c) on both partner and lead so reporting continuity is maintained. These custom datetime fields are indexed and searchable in Odoo, enabling sorting by original creation date across partner and lead records. Timezone conversion preserves the source time context.
Gearbox
Gearbox internal ID
Odoo CRM
Custom char field on res.partner and crm.lead
1:1Gearbox internal IDs (contractor_id, work_order_id) are stored as custom char fields (Gearbox_ID__c) on the migrated records. This enables delta-run de-duplication on subsequent migrations and traceability back to the source record without relying on Odoo's auto-increment IDs. The Gearbox_ID__c field is indexed for fast lookups and appears in the audit log, letting you match Odoo records to Gearbox entries quickly.
| Gearbox | Odoo CRM | Compatibility | |
|---|---|---|---|
| Contractor | res.partner1:1 | Fully supported | |
| Work Order | crm.lead1:1 | Fully supported | |
| Scheduled Maintenance | mail.message (activity)1:1 | Fully supported | |
| Contractor-Work Order relationship | res.partner → crm.lead (many-to-one)1:1 | Fully supported | |
| File / Attachment | ir.attachment1:1 | Fully supported | |
| Custom fields on Contractor | ir.model.fields (custom)1:1 | Fully supported | |
| Custom fields on Work Order | ir.model.fields (custom)1:1 | Fully supported | |
| System timestamps (create_date, write_date) | Custom datetime fields1:1 | Fully supported | |
| Gearbox internal ID | Custom char field on res.partner and crm.lead1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Gearbox gotchas
Gearbox edition tiers gate API access
Work order history links assets by ID, not UUID
Preventive maintenance schedules use interval math that varies by platform
Contractor records may be soft-deleted in Gearbox
Odoo CRM gotchas
Odoo.sh version gating blocks assisted migrations from trial
Enterprise modules fail to install on Community after database restore
Custom module view inheritance breaks between Odoo major versions
Custom fields risk losing their application context on Community
API access for Community is gated behind the Custom Plan
Pair-specific challenges
Migration approach
Audit Gearbox export options and identify API vs CSV coverage
FlitStack connects to the Gearbox API to pull contractor records. We simultaneously download CSV exports for work orders and scheduled maintenance. We validate column headers against the Gearbox export template, flag any missing required fields, and identify records that will need to be created as Odoo custom fields before loading. This step produces a data readiness report before any Odoo schema work begins.
Create Odoo custom fields and set up the target schema
Before loading data, FlitStack creates the custom fields on res.partner (vehicle_id, license_plate, vin, current_mileage, maintenance_category, gearbox_id, original_create_date) and on crm.lead (work_order_date, service_type, work_order_stage, parts_used, estimated_cost, gearbox_wo_id, original_create_date). We also pre-populate the work_order_stage selection options with values matched from the Gearbox export. Odoo custom fields are created via the Settings → Technical → Fields UI or via xmlrpc before migration data lands.
Load contractors into res.partner and resolve relationships
Contractor records load into Odoo res.partner. FlitStack resolves the contractor_id against the newly created partner records and flags any contractor references in work orders that did not have a corresponding partner. Email addresses on contractors are matched against Odoo res.users by email — unmatched owners are assigned to a fallback Odoo user and flagged in the migration report. This step establishes the partner backbone for all downstream work-order and activity records.
Load work orders into crm.lead and attach scheduled maintenance as activities
Work order records from the Gearbox CSV export load into Odoo crm.lead with contractor references resolving to the partner_id created in step 3. Custom date fields preserve the original work order date. For contractors with multiple work orders, the oldest becomes the lead name and subsequent orders are appended as activity records. Scheduled maintenance entries load as Odoo mail.message activity records linked to the corresponding lead with the schedule date as date_deadline and service type as the activity summary.
Run a sample migration with field-level diff and validate record counts
A representative slice — typically 200–500 records spanning contractors, work orders, and scheduled maintenance — migrates first. FlitStack generates a field-level diff showing source value versus destination field for every mapped column. You verify that vehicle_id, license_plate, work_order_stage, and original create dates are correct. Record counts per object are validated against the Gearbox export totals. No records are deleted during the sample — only test records are created and can be deleted before the full run.
Execute full migration with delta pickup and post-migration audit
Full migration runs against the production Odoo database. A delta-pickup window (24–48 hours) captures any new work orders or contractor updates made in Gearbox during the cutover. All operations are logged to an audit log with source record ID and destination Odoo record ID. If the post-migration reconciliation count does not match the expected totals, one-click rollback reverts Odoo to its pre-migration state. After rollback is confirmed clean, the full run re-commits. FlitStack delivers the audit log CSV and a Gearbox workflow-export PDF for your Odoo admin to use during automation rebuild.
Platform deep dives
Gearbox
Source
Strengths
Weaknesses
Odoo CRM
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. All 8 core objects map 1:1 between Gearbox and Odoo CRM.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Gearbox and Odoo CRM.
Object compatibility
All 8 core objects map 1:1 between Gearbox and Odoo CRM.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Gearbox: Not publicly documented..
Data volume sensitivity
Gearbox doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
Answers to the questions buyers ask most during Gearbox to Odoo CRM migration scoping. Not seeing yours? Book a call.
Walk through your Gearbox to Odoo CRM migration with a real engineer — 30 minutes, free, written quote within 24 hours.
Book a free 30 minute consultationAdjacent paths
Other ways to leave Gearbox
Other ways to arrive at Odoo CRM
Ready when you are
Tell us record counts and timeline. We'll come back with a written quote inside 1 business day — no commitment, no sales pitch.