CRM

Migrate your Gearbox data

Fleet maintenance and field service management platform for vehicle and equipment-heavy service businesses. It handles work orders, preventive maintenance scheduling, and compliance tracking from a centralized hub.

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Gearbox logo

In its favor

Why people choose Gearbox

The signal that keeps Gearbox on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Modular pricing — only the Maintenance module is mandatory; Compliance, Employee, Documents, and Inventory are optional add-ons per Gearbox's published module structure. Teams pay only for what they activate.

Geotab telematics integration is out-of-the-box, pulling odometer, engine hours, and fuel burn directly into PM scheduling — service alerts trigger on kilometres, hours, days, or fuel consumed, or any combination per Geotab Marketplace listing.

Compliance module stores Workers' Comp, Liability Insurance, and certificates with automated expiry reminders — useful for fleets in regulated transport sectors that must produce audit-ready documentation.

Multi-site inventory with purchase orders, stock adjustments, and transfers handles distributed fleets where parts live in regional depots, not a single warehouse.

Traffic-light asset status visualisation gives dispatchers a quick view of which vehicles are due, overdue, or compliant, reducing daily-status meetings.

Catalog website mismatch — the catalog points to gearboxsoftware.com, which is Gearbox Software (the video game studio behind Borderlands). The actual fleet product lives at gearboxfleet.com. This creates vendor identification risk during procurement.

Edition-tier API gating means custom-field and advanced object access is not guaranteed on every plan — teams on lower tiers may need an upgrade to extract their full data set during migration.

End-to-end FSM capabilities (advanced scheduling, dispatch routing, technician mobile workflows, customer entitlements) are not Gearbox's focus per SoftwareAdvice guidance — pure dispatch-heavy field service teams may outgrow it.

Public review footprint is modest compared to mainstream FSM platforms, limiting peer-driven evaluation and reducing the pool of third-party consultants.

Pricing is sales-led with no published per-asset or per-user rate, complicating budgeting in pre-sales evaluation.

Reasons to switch

Why people leave Gearbox

The recurring reasons buyers give for replacing Gearbox. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Gearbox fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Five-module structure (Maintenance + 4 optional) lets teams scope cost to capability.Native Geotab integration for telematics-driven preventive maintenance triggers.Compliance module purpose-built for fleet-specific document expiry tracking.Multi-site inventory with stock transfers handles distributed parts depots.Traffic-light status visualisation reduces daily-fleet-status overhead.

Weaknesses

Catalog website is wrong (points to a video game studio), creating vendor identification confusion.Edition-tier API access gates some objects behind upgrades.Not positioned as an end-to-end FSM platform — dispatch and technician routing are not core strengths.Sales-led pricing with no published per-asset rate.Modest independent review footprint compared to leading FSM platforms.

Where it works

Medium-sized fleets of 20–200 vehicles or equipment assets requiring centralized work order management and full maintenance history preservation.Businesses in construction, manufacturing, and property management that need compliance-ready audit trails for vehicle and equipment inspections.Organizations with multi-state or regional operations where technicians require scheduled preventive maintenance alerts and asset-linked work orders.Companies migrating from paper-based or spreadsheet tracking who need a structured asset-to-work-order relationship with clear data hierarchy.Fleet operators prioritizing interval-based PM scheduling tied directly to vehicle IDs rather than ad-hoc task management.

Where it struggles

Small operations with fewer than 10 vehicles where the overhead of structured asset management exceeds the maintenance tracking need.Industries where equipment is not the primary asset—service businesses focused on people-based delivery rather than vehicle and equipment maintenance.Organizations requiring extensive API customization or webhook-based integrations with third-party ERP or accounting systems.Multi-location operations spanning international geographies with divergent regulatory requirements for vehicle documentation.Field-first businesses prioritizing mobile dispatch optimization, GPS routing, and real-time technician scheduling over maintenance history and compliance records.

Pricing tiers

Gearbox pricing overview

Gearbox FSM pricing is tiered by team size and feature set. Entry-level starts around $35/month billed annually. The premium Overdrive tier targeting marketing-heavy field service businesses runs $678/month and bundles in CRM, automation, and AI advertising tools.

Starter

Tier 1 of 2

$35/month (billed yearly)

What's included

Core work order managementMaintenance schedulingBasic inventory trackingUp to 5 usersEmail support

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Pricing is informational. FlitStack AI does not bill on Gearbox's schedule — see our quote-based pricing →

What gets migrated

Gearbox object support

Object-by-object support for Gearbox migrations. Per-pair details surface during scoping.

Vehicles/Equipment

Fully supported

Core asset object in Gearbox FSM representing fleet vehicles or field equipment. Contains odometer readings, VIN/serial numbers, and assignment history. We export the full asset record including all linked maintenance events and transfer it 1:1 into the destination system's equivalent asset object.

Work Orders

Fully supported

The primary job record in Gearbox. Captures labor hours, parts used, technician assignment, status, and timestamps. We preserve the full work order lifecycle from creation through completion and invoice linkage.

Preventive Maintenance Schedules

Mapping required

Interval-based maintenance triggers (mileage, hours, or calendar-based) attached to assets. The trigger logic may differ between platforms. We map the schedule intervals and link them to the corresponding asset in the destination system.

Users

Fully supported

Technicians, dispatchers, and admin users in Gearbox. We map user records including role and assignment permissions. Active vs. inactive status is preserved.

Contractors

Mapping required

External third-party technicians available for dispatch. Referenced in the Gearbox API docs. We transfer contractor profiles and their linked work orders, though assignment logic may need manual review in the destination.

Inventory/Parts

Mapping required

Parts and materials tracked for work order consumption. Gearbox tracks quantity on hand and reorder points. We map inventory items but stock levels and reorder thresholds may need recalibration in the destination based on real-time counts.

Customers

Fully supported

End customers linked to vehicles or work orders. We transfer customer contact records and address information as standard fields.

Documents/Attachments

Mapping required

Documents attached to assets or work orders (inspection photos, signed forms, compliance certificates). We attempt to export and re-attach all files, though format differences between platforms may require re-upload.

Gotchas

What to watch for in Gearbox migrations

Issues we've hit on past Gearbox migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

Gearbox edition tiers gate API access

Medium

Work order history links assets by ID, not UUID

Medium

Preventive maintenance schedules use interval math that varies by platform

Low

Contractor records may be soft-deleted in Gearbox

How a Gearbox migration works

Four steps, Gearbox-specific

Connect

Not publicly documented on the marketing site. API exists per third-party sources but authentication details are gated to customers. into Gearbox. Scopes limited to read-only on the data we move.

Map

We translate Gearbox-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Gearbox quirks before production.

Migrate

Full migration with Gearbox rate-limit handling. Rollback available throughout.

FAQ

Gearbox migration FAQ

Answers to the questions buyers ask most during Gearbox migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Gearbox migration with a real engineer — 30 minutes, free, written quote within 24 hours.

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Most Gearbox migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate Gearbox.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your Gearbox setup and destination — written quote back within a business day.

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