CRM migration

Migrate from HubSpot to Mailchimp

Field-level mapping, validation, and rollback between HubSpot and Mailchimp. We move data and schema; workflows are rebuilt natively in Mailchimp.

HubSpot logo

HubSpot

Source

Mailchimp

Destination

Mailchimp logo

Compatibility

30%

3 of 10

objects map 1:1 between HubSpot and Mailchimp.

Complexity

BStandard

Timeline

1-2 weeks

Rollback included Accuracy guarantee Field-level validation

Try the reverse

Mailchimp
HubSpot

Overview

What this migration involves

Moving from HubSpot Sales Hub to Mailchimp is a platform contraction from a full CRM to an email-centric marketing platform. HubSpot contacts with all their properties map directly to Mailchimp subscribers and merge fields. HubSpot companies become tags on the associated subscriber profiles since Mailchimp has no Account or Company object. Deals, pipelines, tickets, and custom objects have no Mailchimp equivalent — we flag each one and deliver a written inventory so the customer's admin can rebuild or document a workaround. HubSpot engagement history (calls, emails, meetings, tasks) does not migrate because Mailchimp's subscriber profile only stores email-level activity. The HubSpot marketing-contacts billing flag has no Mailchimp analog; we preserve it as a custom merge field attribute so the customer can re-segment if they later move to a platform with per-contact billing. We do not migrate workflows, sequences, or automations — these are rebuilt in Mailchimp's automation builder and we deliver a structured inventory of every HubSpot automation with its trigger, conditions, and actions.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

HubSpot logo

HubSpot

What's pushing teams away

  • Feature tier surprises drive churn — sequences, calling, quoting, and advanced automation are locked behind Professional at $100/seat, causing sticker shock when teams outgrow Starter.
  • Workflow configuration complexity increases at scale — multiple reviewers on Capterra and G2 note that HubSpot experts or significant admin time are required to maintain advanced automation.
  • Cost scales linearly with seats and marketing contacts, creating large bills for teams that grow quickly or inherit high contact counts from a previous CRM.
  • Frequent product updates and UI changes force ongoing re-training — Reddit reviewers in r/hubspot cite difficulty keeping up with constant new features and interface shifts.
  • Multi-brand, multi-region, and complex permission structures expose friction that Enterprise pricing cannot fully resolve, according to RevOps feedback in HubSpot community discussions.

Choosing

Mailchimp logo

Mailchimp

What's pulling them in

  • Generous free tier with up to 500 contacts allows small teams to validate email marketing before committing to a paid plan.
  • Intuitive drag-and-drop email builder and 130+ templates let non-technical users produce professional campaigns without HTML or CSS knowledge.
  • 300+ native integrations, especially Canva and Shopify, make it easy to connect existing tools without custom development work.
  • Detailed open-rate, click-through, and campaign analytics give small businesses actionable insights without a dedicated marketing team.
  • One-platform consolidation of email campaigns, automations, landing pages, and ads reduces tool sprawl for lean marketing teams.

Object mapping

How HubSpot objects map to Mailchimp

Each row shows how a HubSpot object lands in Mailchimp, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

HubSpot

Contact

maps to

Mailchimp

Subscriber (Audience member)

1:1
Fully supported

HubSpot Contact records map 1:1 to Mailchimp subscribers in the target audience. We map every HubSpot standard contact property (firstname, lastname, email, phone, address, lifecycle stage, lead status, hs_lead_source) and all custom contact properties to Mailchimp merge fields. Merge fields are created in Mailchimp before import on Standard plan or higher. Free and Starter plans on HubSpot cannot use custom field mappings with the Mailchimp integration — we handle this via the Mailchimp API directly, bypassing the native integration limitation. The HubSpot marketing-contact billing flag is stored as a custom merge field (hs_marketing_contact__c) for future segmentation.

HubSpot

Company

maps to

Mailchimp

Subscriber Tags

many:1
Fully supported

HubSpot Company records have no direct Mailchimp equivalent because Mailchimp has no Company or Account object. We map company data by extracting the HubSpot company domain and name and applying them as subscriber tags on the associated contacts (tag format: company:acme-corp). Multiple contacts sharing the same company receive the same tag, enabling the customer to segment by company in Mailchimp. Company properties other than name and domain are preserved as custom merge fields on the primary contact record or documented in the handoff inventory for manual entry.

HubSpot

Deal

maps to

Mailchimp

Not Migrated

lossy
Fully supported

HubSpot Deals have no Mailchimp equivalent. Mailchimp is an email marketing platform and does not include deal tracking, pipeline stages, deal amounts, or close dates. We flag the total deal count and pipeline value during scoping and deliver a written inventory of all active and historical Deals grouped by pipeline and stage so the customer's admin can document them externally or choose a CRM alternative (Pipedrive, Streak) if deal tracking is essential.

HubSpot

Pipeline

maps to

Mailchimp

Not Migrated

lossy
Fully supported

HubSpot Pipeline configurations (stages, probabilities, automation triggers per stage) have no Mailchimp equivalent. Mailchimp automations are email-centric and do not model a sales pipeline. We deliver a written inventory of all HubSpot pipeline names, stage names, and stage probabilities for the customer's admin to use as reference documentation if a pipeline tracking tool is adopted in the future.

HubSpot

Lead (Sales Hub Enterprise)

maps to

Mailchimp

Subscriber

1:1
Fully supported

HubSpot Lead records (Enterprise tier only, introduced 2023) map to Mailchimp subscribers with the HubSpot lead_status and lifecyclestage properties preserved as custom merge fields. Lead scoring values migrate as a numeric merge field. Because Mailchimp does not have a separate Lead and Contact model, all HubSpot contacts and leads land in the same Mailchimp audience and are distinguished by their lifecycle stage and status merge fields.

HubSpot

Product

maps to

Mailchimp

Product (Mailchimp e-commerce, Standard and higher)

1:1
Fully supported

HubSpot Products map to Mailchimp Products if the customer is on a Mailchimp plan that includes e-commerce integration (Standard or Premium). Product name, SKU (hs_sku), description, and price migrate to Mailchimp Product records. Products are required for Mailchimp Automation Abandoned Cart and Product Follow-Up journeys. If the customer does not have e-commerce enabled, we document the product catalog for manual entry.

HubSpot

Engagement: Email

maps to

Mailchimp

Not Migrated

lossy
Fully supported

HubSpot email engagement history (sent, opened, clicked, bounced records) does not migrate to Mailchimp because Mailchimp's subscriber activity records are email-platform-specific and begin recording only when the subscriber engages with a Mailchimp campaign. We deliver a summary count of total emails sent, open rate, and click rate per HubSpot contact as a merge field (hs_email_stats__c) for reference but do not recreate the engagement timeline.

HubSpot

Engagement: Call, Meeting, Task

maps to

Mailchimp

Not Migrated

lossy
Fully supported

HubSpot call, meeting, and task engagements have no Mailchimp equivalent. Mailchimp does not store call logs, meeting records, or task items. We flag the total activity count per contact during scoping and deliver a written inventory of engagement types and volumes so the customer understands the scope of what will not transfer.

HubSpot

Ticket

maps to

Mailchimp

Not Migrated

lossy
Fully supported

HubSpot Tickets have no Mailchimp equivalent. Mailchimp is not a support or service management platform. We deliver a written inventory of open and closed tickets grouped by ticket pipeline and status for the customer's admin to reference if a dedicated support tool is adopted.

HubSpot

Custom Object

maps to

Mailchimp

Not Migrated

lossy
Fully supported

HubSpot custom objects (Enterprise-only) have no Mailchimp equivalent. Mailchimp's data model is subscriber-centric and does not support custom record types. If the customer has custom object data that must be preserved, we recommend migrating those records to a CRM platform (Pipedrive, Salesforce, or HubSpot CRM) in parallel and syncing the subscriber audience to that CRM via Mailchimp's native CRM integrations.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

HubSpot logo

HubSpot gotchas

High

Marketing Contacts billing model is migration-critical

High

Feature tier gating is not visible until onboarding

Medium

Mandatory onboarding fees inflate year-one cost

Medium

HubSpot CSV importer cannot migrate engagements or attachments

Medium

Custom objects require Enterprise and a pre-existing schema

Mailchimp logo

Mailchimp gotchas

High

Contact count includes unsubscribed and non-subscribed records

High

Automation workflows cannot be exported

Medium

Account suspensions trigger silently during migration

Medium

Template HTML is Mailchimp-specific and may not render in other platforms

Medium

E-commerce data requires active store connection

Pair-specific challenges

  • HubSpot custom field mappings require paid HubSpot or API access

    The native HubSpot Mailchimp integration only supports default field mappings on Free and Starter plans. Custom HubSpot properties cannot map to Mailchimp merge fields through the native integration without upgrading HubSpot. We bypass this limitation by using the Mailchimp API directly for property mapping, which works regardless of the HubSpot plan tier. We create the required merge fields in Mailchimp via the API before import and map each custom HubSpot property to the corresponding merge field during the data load.

  • Engagement history does not transfer — Mailchimp only stores email activity

    HubSpot's engagement timeline (calls, emails, meetings, tasks, notes, and attachments) has no Mailchimp equivalent. Mailchimp subscriber profiles only record email sends, opens, clicks, bounces, and unsubscribes from Mailchimp campaigns. Call logs, meeting records, task completions, and HubSpot email engagement history are not accessible to Mailchimp and cannot be migrated. We disclose the total engagement volume per contact during scoping and preserve summary statistics (total emails sent, open rate, click rate) as merge fields for post-migration reference, but the full activity timeline is lost.

  • HubSpot list structure does not map cleanly to a single Mailchimp audience

    HubSpot can maintain multiple contact lists or a single global database segmented by static lists. Mailchimp organizes subscribers into Audiences. If the source HubSpot account uses multiple lists for different business units or products, we map them to either a single Mailchimp audience with segment tags (preserving list membership as tags) or to separate Mailchimp audiences (if the customer prefers isolation). The customer chooses the audience structure during scoping. Merging multiple HubSpot lists into one audience may require deduplication if the same contact appears in multiple lists.

  • HubSpot workflows and sequences cannot migrate to Mailchimp Customer Journeys

    HubSpot Workflows use property-triggered branching, delays, and CRM actions that are structurally different from Mailchimp Customer Journey automations. We do not migrate HubSpot Workflows or Sequences as code. We deliver a written inventory of every active HubSpot Workflow and Sequence with its trigger type, conditions, filter logic, and sequence steps so the customer's admin can rebuild them in Mailchimp's automation builder. The inventory is delivered as a structured document during the handoff phase.

  • HubSpot's marketing-contacts billing flag has no Mailchimp analog

    HubSpot charges marketing contacts separately from sales contacts on the billing layer. Mailchimp does not have a per-contact billing flag — all subscribers in an audience are billed equally regardless of source. We preserve the HubSpot marketing-contacts flag value as a custom merge field (hs_marketing_contact__c) on each migrated subscriber so the customer can re-segment by original HubSpot contact type if they later migrate to a platform with per-contact billing, or use it for internal reporting.

Migration approach

Six steps for a successful HubSpot to Mailchimp data migration

  1. Scoping and data audit

    We audit the source HubSpot Sales Hub portal to establish record counts for Contacts, Companies, Deals, Pipelines, Products, Tickets, custom objects, and engagement volumes. We identify any HubSpot lists or static lists and determine the target Mailchimp audience structure (single audience with segment tags or multiple audiences). We flag the HubSpot plan tier and verify whether the native integration's custom mapping limitations apply. The scoping output is a written migration scope document with record counts, deduplication recommendations, and a list of objects that will not migrate.

  2. Merge field and audience design

    We design the Mailchimp audience schema before any data moves. This means creating every required merge field in Mailchimp via the API (FNAME, LNAME, EMAIL, PHONE, COMPANY, JOBTITLE, LIFECYCLESTAGE, HS_LEAD_SOURCE, and every custom HubSpot property identified during scoping). We also create the tag taxonomy for company associations and any segment tags derived from HubSpot list membership. On Mailchimp Standard or Premium, we create product catalog entries if e-commerce automations are planned. This step is completed before any HubSpot data is exported to ensure the destination schema exists.

  3. Data export, deduplication, and transformation

    We export HubSpot contacts and companies via the HubSpot CRM API using pagination and token-bucket rate-limit handling (100-200 requests per 10-second rolling window on Starter, 190 on Professional and Enterprise). We apply deduplication logic using email address as the primary key — duplicate contacts across multiple HubSpot lists are merged into a single subscriber with combined tag assignments. We apply the lifecycle stage and marketing-contacts flag as merge field values. We resolve HubSpot company associations and apply company tags to each contact.

  4. Audience migration and validation

    We import contacts into Mailchimp in batches via the Mailchimp API, using batch operations where supported for performance. Each subscriber receives all mapped merge field values. We validate the import by comparing the Mailchimp subscriber count against the HubSpot contact count, spot-checking 25-50 random subscribers for merge field accuracy, and verifying tag completeness for company associations. Any import failures (invalid email format, API errors) are logged and retried in a subsequent batch.

  5. Automations and segments inventory handoff

    We deliver a written inventory of every active HubSpot Workflow and Sequence. Each entry includes the automation name, trigger type (property change, date-based, form submission, deal stage change), filter conditions, sequence steps, and recommended Mailchimp Customer Journey equivalent. We also inventory any HubSpot static lists and describe how each maps to a Mailchimp segment or tag. The customer uses this inventory to rebuild automations in Mailchimp's automation builder post-migration. We do not rebuild automations inside the migration scope.

  6. Cutover and go-live

    We freeze HubSpot writes during the cutover window to prevent new records from being missed. We run a final delta export of any contacts modified since the initial export and import them into Mailchimp. We validate the final subscriber count against the HubSpot total. We present the automations and segments inventory document to the customer's admin team. We provide a one-week post-migration support window to resolve any data discrepancies discovered after cutover.

Platform deep dives

Context on both ends of the pair

HubSpot logo

HubSpot

Source

Strengths

  • Genuinely useful free CRM tier with no seat limit on contact records.
  • All-in-one sales engagement layer (sequences, email tracking, calling, dialer) embedded natively in the CRM, eliminating a separate integration.
  • Intuitive interface and fast onboarding for individual reps, per G2 and Capterra reviews.
  • Workflow automation triggers across contacts, deals, and tickets with a visual builder.
  • API coverage for all standard objects including custom objects at Enterprise tier.

Weaknesses

  • Pricing model is contact-based at the marketing layer — importing all records as marketing contacts can multiply the monthly bill by 4×.
  • Feature tier cliffs are frequent surprises: sequences, calling, advanced reporting, and quoting are all gated, often requiring plan upgrades mid-implementation.
  • Mandatory onboarding fees at Professional ($1,500) and Enterprise ($3,500) are not prominently disclosed on the pricing page.
  • API rate limits are restrictive for bulk migration — burst limits of 100-200 req/10sec and search endpoint limits of 4 req/sec require careful job queuing.
  • Custom objects, additional pipelines, and advanced forecasting are Enterprise-only, making cost projections difficult for growing teams.
Mailchimp logo

Mailchimp

Destination

Strengths

  • Free plan up to 500 contacts makes it the lowest-friction entry point for new email marketers.
  • Drag-and-drop builder and template library produce polished emails without design or coding skills.
  • Strong deliverability reputation backed by years of email infrastructure expertise.
  • 300+ native integrations cover the most common marketing stack combinations out of the box.
  • Consolidated platform for email, automation, landing pages, and ads reduces the number of tools small teams must manage.

Weaknesses

  • Contact-based pricing model charges for unsubscribed and non-subscribed records, inflating costs relative to competitors.
  • Five-step automation limit on Standard tier forces upgrades for basic customer journeys, a frequently cited frustration.
  • Template HTML is Mailchimp-specific and does not export cleanly for use in other email platforms.
  • Post-Intuit roadmap uncertainty means customers cannot confidently plan long-term platform investments.
  • Account suspension risk without clear pre-warning disrupts campaign scheduling for affected businesses.

Complexity grading

How hard is this migration?

Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across HubSpot and Mailchimp.

  • Object compatibility

    B

    1 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    HubSpot: 110 requests per 10 seconds per installed account for OAuth apps on the latest platform versions (2025.2 / 2026.03). Free accounts: 100 req/10s and 250,000 daily requests. Professional and Enterprise: 190 req/10s. The CRM Search API has a separate ceiling of 4 requests per second per auth token. 429 is returned on exhaust..

  • Data volume sensitivity

    A

    HubSpot exposes a bulk API — large-volume migrations stream efficiently.

Estimator

Estimate your HubSpot to Mailchimp migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about HubSpot to Mailchimp data migrations

Answers to the questions buyers ask most during HubSpot to Mailchimp migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Simple migrations under 5,000 contacts with no custom properties and a single HubSpot list complete in one to two weeks. Migrations above 5,000 contacts, with custom property mapping, multiple HubSpot lists requiring deduplication, or a full automations inventory, run three to five weeks. The timeline is driven by data volume, deduplication complexity, and how quickly the customer reviews and approves the automations inventory document.

Adjacent paths

Related migrations to explore

Ready when you are

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