CRM migration
Field-level mapping, validation, and rollback between HubSpot and Mailchimp. We move data and schema; workflows are rebuilt natively in Mailchimp.
HubSpot
Source
Mailchimp
Destination
Compatibility
3 of 10
objects map 1:1 between HubSpot and Mailchimp.
Complexity
BStandard
Timeline
1-2 weeks
Try the reverse
Overview
Moving from HubSpot Sales Hub to Mailchimp is a platform contraction from a full CRM to an email-centric marketing platform. HubSpot contacts with all their properties map directly to Mailchimp subscribers and merge fields. HubSpot companies become tags on the associated subscriber profiles since Mailchimp has no Account or Company object. Deals, pipelines, tickets, and custom objects have no Mailchimp equivalent — we flag each one and deliver a written inventory so the customer's admin can rebuild or document a workaround. HubSpot engagement history (calls, emails, meetings, tasks) does not migrate because Mailchimp's subscriber profile only stores email-level activity. The HubSpot marketing-contacts billing flag has no Mailchimp analog; we preserve it as a custom merge field attribute so the customer can re-segment if they later move to a platform with per-contact billing. We do not migrate workflows, sequences, or automations — these are rebuilt in Mailchimp's automation builder and we deliver a structured inventory of every HubSpot automation with its trigger, conditions, and actions.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Source platform
HubSpot platform overview
Scorecard, SWOT, gotchas, and pricing for HubSpot.
Destination platform
Mailchimp platform overview
Scorecard, SWOT, gotchas, and pricing for Mailchimp.
Data migration guide
The complete Mailchimp migration guide
Data model, import mechanisms, field mapping strategy, pitfalls, and cutover — by the engineers running it.
Source platform guide
HubSpot migration guide
Understand the data you're exporting from HubSpot before mapping it.
Destination checklist
Mailchimp migration checklist
Pre- and post-cutover tasks for moving onto Mailchimp.
Source checklist
HubSpot migration checklist
Exit checklist for unwinding your HubSpot setup cleanly.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a HubSpot object lands in Mailchimp, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
HubSpot
Contact
Mailchimp
Subscriber (Audience member)
1:1HubSpot Contact records map 1:1 to Mailchimp subscribers in the target audience. We map every HubSpot standard contact property (firstname, lastname, email, phone, address, lifecycle stage, lead status, hs_lead_source) and all custom contact properties to Mailchimp merge fields. Merge fields are created in Mailchimp before import on Standard plan or higher. Free and Starter plans on HubSpot cannot use custom field mappings with the Mailchimp integration — we handle this via the Mailchimp API directly, bypassing the native integration limitation. The HubSpot marketing-contact billing flag is stored as a custom merge field (hs_marketing_contact__c) for future segmentation.
HubSpot
Company
Mailchimp
Subscriber Tags
many:1HubSpot Company records have no direct Mailchimp equivalent because Mailchimp has no Company or Account object. We map company data by extracting the HubSpot company domain and name and applying them as subscriber tags on the associated contacts (tag format: company:acme-corp). Multiple contacts sharing the same company receive the same tag, enabling the customer to segment by company in Mailchimp. Company properties other than name and domain are preserved as custom merge fields on the primary contact record or documented in the handoff inventory for manual entry.
HubSpot
Deal
Mailchimp
Not Migrated
lossyHubSpot Deals have no Mailchimp equivalent. Mailchimp is an email marketing platform and does not include deal tracking, pipeline stages, deal amounts, or close dates. We flag the total deal count and pipeline value during scoping and deliver a written inventory of all active and historical Deals grouped by pipeline and stage so the customer's admin can document them externally or choose a CRM alternative (Pipedrive, Streak) if deal tracking is essential.
HubSpot
Pipeline
Mailchimp
Not Migrated
lossyHubSpot Pipeline configurations (stages, probabilities, automation triggers per stage) have no Mailchimp equivalent. Mailchimp automations are email-centric and do not model a sales pipeline. We deliver a written inventory of all HubSpot pipeline names, stage names, and stage probabilities for the customer's admin to use as reference documentation if a pipeline tracking tool is adopted in the future.
HubSpot
Lead (Sales Hub Enterprise)
Mailchimp
Subscriber
1:1HubSpot Lead records (Enterprise tier only, introduced 2023) map to Mailchimp subscribers with the HubSpot lead_status and lifecyclestage properties preserved as custom merge fields. Lead scoring values migrate as a numeric merge field. Because Mailchimp does not have a separate Lead and Contact model, all HubSpot contacts and leads land in the same Mailchimp audience and are distinguished by their lifecycle stage and status merge fields.
HubSpot
Product
Mailchimp
Product (Mailchimp e-commerce, Standard and higher)
1:1HubSpot Products map to Mailchimp Products if the customer is on a Mailchimp plan that includes e-commerce integration (Standard or Premium). Product name, SKU (hs_sku), description, and price migrate to Mailchimp Product records. Products are required for Mailchimp Automation Abandoned Cart and Product Follow-Up journeys. If the customer does not have e-commerce enabled, we document the product catalog for manual entry.
HubSpot
Engagement: Email
Mailchimp
Not Migrated
lossyHubSpot email engagement history (sent, opened, clicked, bounced records) does not migrate to Mailchimp because Mailchimp's subscriber activity records are email-platform-specific and begin recording only when the subscriber engages with a Mailchimp campaign. We deliver a summary count of total emails sent, open rate, and click rate per HubSpot contact as a merge field (hs_email_stats__c) for reference but do not recreate the engagement timeline.
HubSpot
Engagement: Call, Meeting, Task
Mailchimp
Not Migrated
lossyHubSpot call, meeting, and task engagements have no Mailchimp equivalent. Mailchimp does not store call logs, meeting records, or task items. We flag the total activity count per contact during scoping and deliver a written inventory of engagement types and volumes so the customer understands the scope of what will not transfer.
HubSpot
Ticket
Mailchimp
Not Migrated
lossyHubSpot Tickets have no Mailchimp equivalent. Mailchimp is not a support or service management platform. We deliver a written inventory of open and closed tickets grouped by ticket pipeline and status for the customer's admin to reference if a dedicated support tool is adopted.
HubSpot
Custom Object
Mailchimp
Not Migrated
lossyHubSpot custom objects (Enterprise-only) have no Mailchimp equivalent. Mailchimp's data model is subscriber-centric and does not support custom record types. If the customer has custom object data that must be preserved, we recommend migrating those records to a CRM platform (Pipedrive, Salesforce, or HubSpot CRM) in parallel and syncing the subscriber audience to that CRM via Mailchimp's native CRM integrations.
| HubSpot | Mailchimp | Compatibility | |
|---|---|---|---|
| Contact | Subscriber (Audience member)1:1 | Fully supported | |
| Company | Subscriber Tagsmany:1 | Fully supported | |
| Deal | Not Migratedlossy | Fully supported | |
| Pipeline | Not Migratedlossy | Fully supported | |
| Lead (Sales Hub Enterprise) | Subscriber1:1 | Fully supported | |
| Product | Product (Mailchimp e-commerce, Standard and higher)1:1 | Fully supported | |
| Engagement: Email | Not Migratedlossy | Fully supported | |
| Engagement: Call, Meeting, Task | Not Migratedlossy | Fully supported | |
| Ticket | Not Migratedlossy | Fully supported | |
| Custom Object | Not Migratedlossy | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
HubSpot gotchas
Marketing Contacts billing model is migration-critical
Feature tier gating is not visible until onboarding
Mandatory onboarding fees inflate year-one cost
HubSpot CSV importer cannot migrate engagements or attachments
Custom objects require Enterprise and a pre-existing schema
Mailchimp gotchas
Contact count includes unsubscribed and non-subscribed records
Automation workflows cannot be exported
Account suspensions trigger silently during migration
Template HTML is Mailchimp-specific and may not render in other platforms
E-commerce data requires active store connection
Pair-specific challenges
Migration approach
Scoping and data audit
We audit the source HubSpot Sales Hub portal to establish record counts for Contacts, Companies, Deals, Pipelines, Products, Tickets, custom objects, and engagement volumes. We identify any HubSpot lists or static lists and determine the target Mailchimp audience structure (single audience with segment tags or multiple audiences). We flag the HubSpot plan tier and verify whether the native integration's custom mapping limitations apply. The scoping output is a written migration scope document with record counts, deduplication recommendations, and a list of objects that will not migrate.
Merge field and audience design
We design the Mailchimp audience schema before any data moves. This means creating every required merge field in Mailchimp via the API (FNAME, LNAME, EMAIL, PHONE, COMPANY, JOBTITLE, LIFECYCLESTAGE, HS_LEAD_SOURCE, and every custom HubSpot property identified during scoping). We also create the tag taxonomy for company associations and any segment tags derived from HubSpot list membership. On Mailchimp Standard or Premium, we create product catalog entries if e-commerce automations are planned. This step is completed before any HubSpot data is exported to ensure the destination schema exists.
Data export, deduplication, and transformation
We export HubSpot contacts and companies via the HubSpot CRM API using pagination and token-bucket rate-limit handling (100-200 requests per 10-second rolling window on Starter, 190 on Professional and Enterprise). We apply deduplication logic using email address as the primary key — duplicate contacts across multiple HubSpot lists are merged into a single subscriber with combined tag assignments. We apply the lifecycle stage and marketing-contacts flag as merge field values. We resolve HubSpot company associations and apply company tags to each contact.
Audience migration and validation
We import contacts into Mailchimp in batches via the Mailchimp API, using batch operations where supported for performance. Each subscriber receives all mapped merge field values. We validate the import by comparing the Mailchimp subscriber count against the HubSpot contact count, spot-checking 25-50 random subscribers for merge field accuracy, and verifying tag completeness for company associations. Any import failures (invalid email format, API errors) are logged and retried in a subsequent batch.
Automations and segments inventory handoff
We deliver a written inventory of every active HubSpot Workflow and Sequence. Each entry includes the automation name, trigger type (property change, date-based, form submission, deal stage change), filter conditions, sequence steps, and recommended Mailchimp Customer Journey equivalent. We also inventory any HubSpot static lists and describe how each maps to a Mailchimp segment or tag. The customer uses this inventory to rebuild automations in Mailchimp's automation builder post-migration. We do not rebuild automations inside the migration scope.
Cutover and go-live
We freeze HubSpot writes during the cutover window to prevent new records from being missed. We run a final delta export of any contacts modified since the initial export and import them into Mailchimp. We validate the final subscriber count against the HubSpot total. We present the automations and segments inventory document to the customer's admin team. We provide a one-week post-migration support window to resolve any data discrepancies discovered after cutover.
Platform deep dives
HubSpot
Source
Strengths
Weaknesses
Mailchimp
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across HubSpot and Mailchimp.
Object compatibility
1 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
HubSpot: 110 requests per 10 seconds per installed account for OAuth apps on the latest platform versions (2025.2 / 2026.03). Free accounts: 100 req/10s and 250,000 daily requests. Professional and Enterprise: 190 req/10s. The CRM Search API has a separate ceiling of 4 requests per second per auth token. 429 is returned on exhaust..
Data volume sensitivity
HubSpot exposes a bulk API — large-volume migrations stream efficiently.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
Answers to the questions buyers ask most during HubSpot to Mailchimp migration scoping. Not seeing yours? Book a call.
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