ERP migration

Migrate from Rootstock Cloud ERP to Epicor Prophet 21

Field-level mapping, validation, and rollback between Rootstock Cloud ERP and Epicor Prophet 21. We move data and schema; workflows are rebuilt natively in Epicor Prophet 21.

Rootstock Cloud ERP logo

Rootstock Cloud ERP

Source

Epicor Prophet 21

Destination

Epicor Prophet 21 logo

Compatibility

83%

10 of 12

objects map 1:1 between Rootstock Cloud ERP and Epicor Prophet 21.

Complexity

BStandard

Timeline

6-9 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Moving from Rootstock Cloud ERP to Epicor ERP is a cross-architecture migration: Rootstock inherits the Salesforce object model (Accounts, Contacts, Opportunities, and custom ERP objects on Force.com), while Epicor Kinetic runs on a .NET SOA framework with its own Part, Order, Work Order, and BOM tables. We sequence the migration by establishing the Epicor chart of accounts and Part master first, then flowing in vendor and customer records resolved from Rootstock's unified Account object, followed by open purchase and sales orders, manufacturing Work Orders, BOM structures with a version-collapse step, and on-hand inventory. Salesforce custom fields on Rootstock ERP objects require explicit enumeration before migration; Epicor's UD (User-Defined) fields and BPM logic do not automatically absorb them. Workflows, Salesforce Flows, approval processes, and EDI translation maps do not migrate as code; we deliver a written inventory of these for the customer's Epicor administrator to rebuild post-migration.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Rootstock Cloud ERP logo

Rootstock Cloud ERP

What's pushing teams away

  • Implementation complexity and resource requirements are significant—the platform's flexibility is a double-edged sword that demands extensive planning and coordination.
  • Financial reporting capabilities are a known gap; customers report limited financial reporting compared to purpose-built finance ERPs.
  • Performance issues and sporadic lags have been noted by users, particularly under heavy transaction volumes or complex BOM structures.
  • The user interface is described as dated and needing improvement compared to more modern ERP alternatives.
  • Customization depth creates long-term maintenance burden—each customization requires ongoing coordination with internal or external Salesforce resources.

Choosing

Epicor Prophet 21 logo

Epicor Prophet 21

What's pulling them in

  • Industry-specific design for wholesale distributors, not a general-purpose ERP repurposed for distribution — distributors choose P21 because it matches their replenishment, kitting, and counter-sale workflows out of the box.
  • Strong inventory control with automated replenishment, lot and serial tracking, and multi-warehouse management appeals to distributors with complex stock requirements and tight margin pressure.
  • Responsive customer support cited across G2 and Gartner reviews, with Epicor's 90% retention rate reflecting long-term customer satisfaction in a market where switching costs are high.
  • Cloud deployment on Microsoft Azure provides the flexibility to scale user counts and warehouse locations without on-premise infrastructure investment.
  • The Software Development Kit lets distributors personalize P21 to their specific business processes without modifying the application source code, preserving upgrade paths.

Object mapping

How Rootstock Cloud ERP objects map to Epicor Prophet 21

Each row shows how a Rootstock Cloud ERP object lands in Epicor Prophet 21, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Rootstock Cloud ERP

Items (Products)

maps to

Epicor Prophet 21

Part

1:1
Fully supported

Rootstock Items map to Epicor Part records with PartNum, Description, TypeCode (Stock, Non-Stock, Service), and costing method (Standard, Average, FIFO). Stocking UOM, primary warehouse, min/max replenishment, and lot/serial tracking flags transfer directly. The Part's ClassCode maps from Rootstock's Item Class, and any custom Item fields (rootstock_custom__c) are enumerated during schema review and mapped to Epicor UD fields or Part character fields as appropriate for the destination edition.

Rootstock Cloud ERP

Sales Orders

maps to

Epicor Prophet 21

SalesOrder

1:1
Fully supported

Rootstock Sales Orders map to Epicor SalesOrder with OrderNum, CustomerNum resolved from the Account-to-Customer split, ship-to address, terms, and line items tied to Part. OrderRel records are created for each ship date and quantity release. Fulfillment status from Rootstock is preserved as an OrderHed comment field and OrderDtl line text so partial shipment history is not lost. Open versus historical order flags determine OrderHeld status in Epicor.

Rootstock Cloud ERP

Purchase Orders

maps to

Epicor Prophet 21

PurAgent

1:1
Fully supported

Rootstock Purchase Orders map to Epicor POHeader with SupplierNum resolved from the Account-to-Supplier split, PO terms, and line items tied to Part. Receipt records from Rootstock are reconciled against Epicor PORel and POReceipt records post-migration; partial receipt flags and associated Notes transfer as POReceipt comments. Vendor performance ratings stored as custom fields on Rootstock Vendor Accounts migrate to SupplierPPD (Supplier Price Per Day) or UD fields in Epicor.

Rootstock Cloud ERP

Work Orders

maps to

Epicor Prophet 21

JobHead and JobMtl

1:1
Fully supported

Rootstock Work Orders map to Epicor JobHead (header) and JobMtl (material lines). The Work Order's linked Sales Order reference becomes a LinkToContract field or JobAsmbl reference depending on Epicor configuration. Routing steps from Rootstock migrate as JobOper records with labor hours and work center assignments. Material allocations and scrap factors transfer to JobMtl and JobOper records respectively.

Rootstock Cloud ERP

Bills of Materials (BOMs)

maps to

Epicor Prophet 21

ECOMtl

lossy
Fully supported

This is the most complex object mapping in this migration. Rootstock BOMs support multi-version structures with effective dates and alternate BOMs per Item. Epicor uses a single-revision ECO model with effective dates per revision. We collapse multi-version BOMs by selecting the current active revision based on effective dates, mapping alternate BOMs to a UD field on the primary ECO revision. Engineering Change Order (ECO) headers from Rootstock map to Epicor ECOGroup and ECN records, with the current approved revision designated as the active PartRevision in Epicor.

Rootstock Cloud ERP

Inventory Locations

maps to

Epicor Prophet 21

Warehse and Bin

lossy
Fully supported

Rootstock's flat location list with optional parent-warehouse relationships maps to Epicor's two-level Warehse (warehouse) and Bin (bin location) structure. Complex Rootstock hierarchies (regions > plants > warehouses > bins) are flattened to Epicor Warehse (plant/site level) with Bin records for sub-location detail. Circular location assignments identified during pre-migration review are flagged for the customer's Epicor admin to resolve before migration begins. ABC analysis codes from Rootstock transfer as Warehse character fields or UD fields.

Rootstock Cloud ERP

On-Hand Inventory

maps to

Epicor Prophet 21

PartWhse and PartBin

1:1
Fully supported

Rootstock on-hand quantity records map to Epicor PartWhse (per warehouse) and PartBin (per bin) quantity records. The migration resolves the Part reference first, then the Warehse reference, then the Bin reference. Lot and serial number assignments transfer as PartLot and SerialNo records linked to the PartWhse/PartBin quantity.

Rootstock Cloud ERP

Customers (Accounts)

maps to

Epicor Prophet 21

Customer

1:1
Fully supported

Rootstock Account records where IsCustomer__c is true map to Epicor Customer. We extract customer-specific fields including payment terms, credit limits, tax codes, ship-via preferences, and any custom fields. The Rootstock Account's shipping addresses map to Epicor ShipTo records linked to the Customer. The Account's primary Contact migrates as the Customer's primary ShipTo contact.

Rootstock Cloud ERP

Vendors (Accounts)

maps to

Epicor Prophet 21

Supplier

1:1
Fully supported

Rootstock Account records where IsVendor__c is true map to Epicor Supplier. Vendor-specific fields including W-9/1099 settings, EDI identifiers, payment terms, and any custom fields transfer. Multiple vendor sites from Rootstock map to Epicor SupplierPPI (Supplier Price Per Item) records per Part and supplier. The Account-to-Supplier split is computed during extraction using Rootstock's Vendor checkbox field.

Rootstock Cloud ERP

Lot and Serial Numbers

maps to

Epicor Prophet 21

PartLot and SerialNo

1:1
Fully supported

Rootstock lot master records and serial number assignments map to Epicor PartLot (lot tracking) and SerialNo (serial number) records with their associated transaction history. Full traceability links to source documents (Purchase Receipts, Work Orders, Sales Order shipments) transfer as PartTran records. Lot expiration dates and manufacturing lot attributes map to PartLot character and date fields.

Rootstock Cloud ERP

Chart of Accounts

maps to

Epicor Prophet 21

GLAccount

1:1
Fully supported

Rootstock GL accounts map to Epicor GLAccount with account segment definitions, account types, and natural account classifications. Multi-company and intercompany account settings from Rootstock transfer to Epicor's Company and Segment configuration. The account code structure (natural account + segments) is preserved as configured in Epicor's COA维护.

Rootstock Cloud ERP

Fixed Assets

maps to

Epicor Prophet 21

Asset

1:1
Mapping required

Rootstock Fixed Asset records (available on Advanced tier) map to Epicor Asset if the destination includes the Asset Management module. Depreciation schedules, accumulated depreciation balances, and asset classification codes transfer, but depreciation method mappings require field-level review against Epicor's Asset book configurations. Assets without a destination Asset Management license are flagged during scoping and excluded from the migration scope.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Rootstock Cloud ERP logo

Rootstock Cloud ERP gotchas

High

Salesforce edition gating affects available ERP objects

Medium

BOM versioning requires explicit mapping to destination structure

Medium

Multi-site inventory requires location hierarchy pre-mapping

Medium

Salesforce custom fields on ERP objects require explicit field-level mapping

Low

CI/CD and sandbox limitations complicate staging migrations

Epicor Prophet 21 logo

Epicor Prophet 21 gotchas

High

Third-party bolt-on integrations complicate migration scope

High

Dirty data without standardized processes compounds migration risk

Medium

SDK customizations and BPMs may not survive platform upgrades

Medium

Report-based export only for non-technical users

Low

Per-user pricing model requires accurate user count before migration planning

Pair-specific challenges

  • Multi-version BOMs must collapse to single Epicor revision

    Rootstock supports BOM versioning with effective dates and alternate BOMs per Item that allow a single Item to have multiple approved manufacturing structures simultaneously. Epicor Kinetic uses a single-revision model per Part with ECO change management for versioning. We extract the full BOM version history from Rootstock, apply a selection rule to identify the current active BOM (latest effective date not past today, non-obsolete status), and collapse alternate BOMs into UD fields on the primary revision. Organizations that rely heavily on BOM versioning for constraint-based planning must validate the collapsed BOM selection with their engineering team before migration completes.

  • Salesforce custom fields on ERP objects require explicit enumeration

    Rootstock's ERP objects (Sales Order, Work Order, Item, Purchase Order) carry custom Salesforce fields that are not visible to standard ETL connectors. Epicor's UD (User-Defined) fields and BPM logic do not automatically absorb these. We perform a pre-migration schema review of the source org to enumerate every custom field on the ERP objects, classify each by data type, and map to equivalent Epicor UD fields or Part/Order character fields. Any custom field without a destination equivalent is flagged for the customer's Epicor admin to create before migration begins.

  • Account split into separate Customer and Supplier records

    Rootstock uses a single Account object with a Vendor checkbox to manage both customers and vendors. Epicor maintains separate Customer and Supplier table structures with distinct field sets. We extract the Account records, split them by the IsCustomer__c and IsVendor__c flags into Epicor Customer and Supplier records respectively, and preserve address and contact data in the appropriate destination structure. Accounts flagged as both customer and vendor generate both a Customer and a Supplier record with separate identifiers.

  • Multi-site inventory location hierarchy needs pre-mapping

    Rootstock's inventory model uses a flat location list with optional parent-warehouse relationships. Epicor enforces a two-level Warehse (site/plant) and Bin (bin location) hierarchy. Organizations with complex multi-site hierarchies must have their location structure reviewed and mapped before migration. We map each Rootstock location to its Epicor Warehse and Bin counterparts, flag any circular location assignments, and validate that the resulting Warehse structure matches the customer's physical site topology.

  • EDI trading partner configurations do not transfer as live integrations

    Rootstock EDI integration settings (document types, partner mappings, translation maps) exist as structured data where they are present, but Epicor's EDI configuration is substantially different and typically requires re-implementation. We migrate EDI partner names and identifiers as UD fields on Supplier records, but the translation maps, communication protocols, and EDI workflow logic require rebuilding in Epicor's EDI module by the customer's implementation team post-migration.

Migration approach

Six steps for a successful Rootstock Cloud ERP to Epicor Prophet 21 data migration

  1. Discovery and schema audit

    We audit the source Rootstock org across ERP objects activated, custom Salesforce fields on each ERP object, BOM version count per Item, location hierarchy depth, active Work Orders and their linked Sales Order references, and Fixed Asset module availability (Advanced tier check). We pair this with an Epicor edition and module check: Epicor Kinetic Cloud Standard covers most manufacturing migrations; the Advanced Manufacturing module is required for deep routing and scheduling; the Asset Management module is required for Fixed Asset migration. The discovery output is a written migration scope and BOM collapse strategy document.

  2. Account split and Customer/Supplier pre-creation

    We extract every distinct Account from Rootstock and apply the customer/vendor split logic using the IsCustomer__c and IsVendor__c flags. The split is written to a reconciliation spreadsheet for the customer's Epicor admin to review before any Epicor records are created. The admin pre-creates Customer and Supplier records in Epicor so that we can resolve CustomerNum and SupplierNum references during order and receipt migration. This step is the critical path for Purchase Order and Sales Order migration.

  3. Part master and BOM migration with version collapse

    We migrate the Item master as Epicor Part records first, establishing PartNum as the primary key. During this phase, we extract all BOM versions per Item, apply the active-BOM selection rule (latest effective date, non-obsolete), and write a single ECO revision per Part. Alternate BOMs are preserved as UD fields on the primary revision. BOM component quantities, operations, and work centers transfer to ECOMtl and ECOOpr records. Any Item without a BOM becomes a purchased or non-stocked Part without a job reference.

  4. Location hierarchy mapping and on-hand inventory

    We map Rootstock locations to Epicor Warehse and Bin records per the pre-approved location hierarchy. On-hand quantity records migrate as PartWhse and PartBin records with the resolved Part, Warehse, and Bin references. Lot and serial number assignments migrate as PartLot and SerialNo records with transaction history in PartTran. This phase requires all Part and Warehse records to exist first, making it dependent on the Part master phase.

  5. Order migration in dependency order

    We migrate in this sequence: open Purchase Orders (with SupplierNum resolved), open Sales Orders (with CustomerNum resolved), then historical orders. Work Orders migrate with JobHead and JobMtl records, with Sales Order links preserved where applicable. Approval status from Rootstock transfers as OrderHeld or JobProd references. Any order line referencing a Part that was not migrated is flagged in a reconciliation report for the customer's admin to close or reclassify in Rootstock before cutover.

  6. Cutover, validation, and automation inventory handoff

    We freeze Rootstock writes during cutover, run a final delta migration of records modified during the migration window, then enable Epicor as the system of record. We validate against a reconciliation report comparing Rootstock Part count, open order value, on-hand quantity total, and Work Order open hours. We deliver a written inventory of Salesforce Flows, approval processes, and EDI configurations requiring rebuild in Epicor's BPM and EDI modules. We do not rebuild these as part of the migration scope.

Platform deep dives

Context on both ends of the pair

Rootstock Cloud ERP logo

Rootstock Cloud ERP

Source

Strengths

  • Built natively on Salesforce—manufacturers get CRM and ERP on a single platform with shared data model and unified reporting.
  • Supports all major discrete manufacturing modes: make-to-stock, make-to-order, configure-to-order, and engineer-to-order.
  • Comprehensive BOM management with multi-level structures, ECO approval workflows, and version control for complex assemblies.
  • Real-time supply chain visibility from procurement through manufacturing to shipment with shop floor tracking.
  • Multi-site and multi-country capabilities with multi-currency support for global manufacturing operations.

Weaknesses

  • Financial reporting module is a documented weakness—customers cite limited financial statement depth compared to purpose-built finance ERPs.
  • User interface is described as dated relative to newer ERP competitors, with occasional performance slowdowns under load.
  • Implementation complexity is high—flexibility creates a configuration burden that requires skilled Salesforce administrators and ERP functional consultants.
  • Customization depth creates technical debt over time as each modification requires ongoing maintenance through Salesforce release cycles.
  • Limited out-of-box functionality for certain vertical-specific needs outside manufacturing and distribution.
Epicor Prophet 21 logo

Epicor Prophet 21

Destination

Strengths

  • Purpose-built for wholesale distribution with industry-specific replenishment, kitting, and counter-sale workflows out of the box.
  • Multi-warehouse management with bin locations, cross-docking, and real-time inventory visibility across all warehouse locations.
  • Automated replenishment engine with demand-based and min-max planning reduces stockouts and overstock carrying costs.
  • AI-infused reporting via Epicor Prism provides Gen AI-driven insights into ERP data without requiring a BI team.
  • Strong customer retention at 90% and a 50-year track record in the distribution vertical provides long-term vendor stability.

Weaknesses

  • High total cost of ownership — per-user pricing of $150-200/month plus $10K-$500K implementation creates significant budget commitment for small and mid-market distributors.
  • Customization via SDK requires technical expertise and introduces upgrade risk when custom code conflicts with new P21 releases.
  • Report generation performance is a known pain point — multiple users report system freezes during large or complex report exports.
  • Third-party bolt-on reliance for functionality that competitors include natively increases integration complexity and total solution cost.
  • Limited public API documentation — developers building custom integrations report difficulty finding P21 API authentication methods and endpoint specifications.

Complexity grading

How hard is this migration?

Standard ERP migration. 2 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Rootstock Cloud ERP and Epicor Prophet 21.

  • Object compatibility

    B

    2 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Rootstock Cloud ERP: Salesforce API rate limits apply—typically 100,000 API calls per 24-hour period for standard Enterprise Edition orgs, with higher limits for Unlimited and Performance editions.

  • Data volume sensitivity

    A

    Rootstock Cloud ERP exposes a bulk API — large-volume migrations stream efficiently.

Estimator

Estimate your Rootstock Cloud ERP to Epicor Prophet 21 migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Rootstock Cloud ERP to Epicor Prophet 21 data migrations

Answers to the questions buyers ask most during Rootstock Cloud ERP to Epicor Prophet 21 migration scoping. Not seeing yours? Book a call.

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Most migrations land between six and nine weeks for organizations under 10,000 Parts, 2,000 open orders, and single-site inventory with straightforward BOM structures. Migrations with multi-level BOM hierarchies (over 500 BOMs requiring version collapse), multi-site inventory (over 50 locations across regions or plants), large Work Order backlogs, or Fixed Asset and Project/Job Costing histories move to twelve to twenty weeks because of BOM transformation, location pre-mapping, and Epicor UD field configuration.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Rootstock Cloud ERP.
Land in Epicor Prophet 21, intact.

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