CRM migration

Migrate from Berry crm to Odoo CRM

Field-level mapping, validation, and rollback between Berry crm and Odoo CRM. We move data and schema; workflows are rebuilt natively in Odoo CRM.

Berry crm logo

Berry crm

Source

Odoo CRM

Destination

Odoo CRM logo

Compatibility

83%

10 of 12

objects map 1:1 between Berry crm and Odoo CRM.

Complexity

CModerate

Timeline

3-5 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Moving from Berry CRM to Odoo CRM is an upgrade from a lightweight, single-module CRM to a full business suite with a CRM layer integrated into accounting, inventory, project management, and eCommerce. Berry CRM holds data as Contacts, Companies, Deals, Sales Quotes, Products, Price Books, Projects, Tasks, and Invoices against a minimal documented schema. Odoo represents organizations as Partners (with Address subtypes) and Contacts, Deals as Opportunities in configurable pipeline stages, and Products in a shared catalog used across CRM, Sales, and Inventory. We begin with a discovery export to map Berry CRM's actual schema since no public API documentation exists, then configure Odoo's CRM module stages, partner-contact hierarchy, and product price lists before importing records in dependency order. Custom fields detected during discovery are explicitly recreated in Odoo. Workflows, automations, and report configurations do not migrate; we deliver a written inventory for your admin to rebuild in Odoo's Action Rules and Automated Actions.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Berry crm logo

Berry crm

What's pushing teams away

  • Premier plan caps contacts at 15,000 and users at 35, forcing growing teams to upgrade to Elite (AED 60/user, roughly $16/user) which is a 3x price jump.
  • No public API documentation — custom integrations are listed as available at additional cost, which limits buyers needing programmatic access to data.
  • Very low independent review volume across G2, Capterra, and Trustpilot makes it hard for buyers to assess long-term support quality.
  • 1-year contract commitment with a 5-license minimum on Premier removes the flexibility small businesses often need during early growth.
  • Geographic concentration around the UAE and Raspberry IT Services' regional base limits global support coverage and integration ecosystems compared to international competitors.

Choosing

Odoo CRM logo

Odoo CRM

What's pulling them in

  • Teams choose Odoo CRM for its modular architecture — one base install with one-click app additions means they can adopt CRM alone and add accounting, inventory, or sales later as the business grows.
  • Small businesses pick Odoo because the Community edition is free and open-source, with no per-user or contact limits, allowing full evaluation before committing to a paid Enterprise tier.
  • The drag-and-drop Kanban pipeline and AI lead scoring are highlighted across G2 reviews as concrete features that make lead management faster and more visual than spreadsheet-based workflows.
  • Odoo's native integration with email, live chat, SMS, VoIP, and WhatsApp means inbound leads from multiple channels feed into a single pipeline without third-party middleware.
  • Companies in retail, supply chain, and construction value that Odoo's CRM module shares the same PostgreSQL database and UI as its ERP modules, eliminating data silos between sales and operations.

Object mapping

How Berry crm objects map to Odoo CRM

Each row shows how a Berry crm object lands in Odoo CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Berry crm

Contact

maps to

Odoo CRM

res.partner (Contact subtype)

1:1
Fully supported

Berry CRM Contact records map to Odoo res.partner with type = 'contact'. The partner's name, email, phone, and address fields migrate directly. We detect the Berry CRM Contact-to-Company relationship and create it as a child Contact of the parent Partner in Odoo using the address subtype model. If Berry CRM stores multiple email addresses or phone types per contact, we capture them in Odoo partner contact information fields or custom fields as scoped during discovery.

Berry crm

Company

maps to

Odoo CRM

res.partner (Company subtype)

1:1
Fully supported

Berry CRM Company records map to Odoo res.partner with type = 'company'. The company name becomes the partner name, domain or website is captured, and any associated addresses migrate as child contact records under the company partner. The Berry CRM Company-Contact linking table is resolved at migration time so that child contacts reference the correct parent_company partner id. Company-specific custom fields are recreated on the res.partner model before import.

Berry crm

Deal

maps to

Odoo CRM

crm.lead (Opportunity)

1:1
Fully supported

Berry CRM Deals map to Odoo crm.lead records with type = 'opportunity'. Deal stage names map to Odoo CRM stage names (New, Qualified, Proposal, Won, Lost) which we configure during Odoo setup to match the source stage names exactly. Deal amount maps to Odoo planned_revenue, close date maps to date_deadline, and any deal description or notes map to crm.lead description. Deal-contact and deal-company associations resolve to Odoo's partner_id and partner_invoice_id and partner_shipping_id references.

Berry crm

Deal Stage

maps to

Odoo CRM

CRM Stage (crm.stage)

lossy
Fully supported

Each distinct stage name in Berry CRM Deals becomes an Odoo crm.stage record within the default pipeline. Stage sequence order is preserved. We configure probability percentages per stage that match the source data distribution where available. The Odoo stage IDs are resolved before Deals import so that stage references are valid on insert.

Berry crm

Sales Quote

maps to

Odoo CRM

sale.order (Quotation)

1:1
Fully supported

Berry CRM Sales Quotes map to Odoo sale.order records in draft state. Quote line items map to sale.order.line with product, quantity, unit price, and discount. Quote totals and tax computation are handled by Odoo's sale.order compute method after line import. Quote-to-deal associations are preserved by linking the sale.order to the corresponding crm.lead via the origin reference field if Odoo's Sale module is installed. If only the CRM module is present, we link by partner and note the origin deal id in a custom field.

Berry crm

Product

maps to

Odoo CRM

product.product

1:1
Fully supported

Berry CRM Products map to Odoo product.product records. Product name, description, default_code (SKU), list_price, and standard_price migrate directly. We set the product type (storable, consumable, service) based on the product's usage in Berry CRM quotes and invoices. Inactive or archived products in Berry CRM are migrated as inactive records in Odoo unless the customer specifies otherwise during scoping.

Berry crm

Price Book

maps to

Odoo CRM

product.pricelist

1:1
Fully supported

Berry CRM Price Books map to Odoo product.pricelist records. Each price list entry in Berry CRM becomes a product.pricelist.item linked to the corresponding pricelist. The Price Book-to-Product relationship is resolved at migration time using product SKU as the dedupe key. Pricelist currency is inferred from the Price Book name or set to a default; the customer confirms currency during scoping.

Berry crm

Project

maps to

Odoo CRM

project.project

1:1
Fully supported

Berry CRM Projects map to Odoo project.project records. Project name, description, status (active/closed), and start date migrate directly. We link project to the corresponding Berry CRM company or contact via a custom field (x_berry_company_id) because Odoo Project's native customer field (partner_id) is optional. Project-task associations are preserved through the project-task linking table so that tasks migrate with their parent project reference intact.

Berry crm

Task

maps to

Odoo CRM

project.task

1:1
Fully supported

Berry CRM Tasks map to Odoo project.task records. Task title, description, due date, assignee (mapped to Odoo user by email match), and completion status (stage_id in Odoo) migrate directly. Tasks that are not linked to a project in Berry CRM are imported into a default migration project or held in a reconciliation queue for the customer to assign. The task's related contact or company is stored in a custom field x_berry_contact_id for cross-reference.

Berry crm

Invoice

maps to

Odoo CRM

account.move (Invoice)

1:1
Fully supported

Berry CRM Invoices map to Odoo account.move records with move_type in ('out_invoice', 'out_refund'). Invoice line items map to move_line records, totals and payment status migrate, and invoice-to-contact associations resolve to res.partner. This mapping requires the Odoo Accounting module to be installed and configured; we verify module availability during scoping. If Accounting is not in scope, we flag Invoice migration as deferred and deliver invoice data in a structured CSV for manual import or future Accounting module activation.

Berry crm

Custom Field

maps to

Odoo CRM

ir.model.fields (custom)

lossy
Fully supported

Berry CRM custom fields are detected during the discovery export phase by comparing the actual exported data against the inferred base schema. Each detected custom field is analyzed for type (text, number, date, picklist, boolean) and then created as an Odoo custom field via Settings > Technical > Database Structure > Models in the Community edition, or via Odoo Studio in Enterprise. We create the mapping rule before importing the parent object and apply the value during the record insert. Custom field metadata (name, type, object) is documented in the mapping inventory delivered to the customer.

Berry crm

Owner

maps to

Odoo CRM

res.users

1:1
Fully supported

Berry CRM Owner references on Contacts, Companies, Deals, and Tasks are resolved by email match against the Odoo destination res.users table. Owners without a matching Odoo user are held in a reconciliation queue and the customer provisions the corresponding users before record import resumes. Inactive or archived owners in Berry CRM are flagged for the customer's decision (provision as inactive Odoo user or reassign records to an active user).

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Berry crm logo

Berry crm gotchas

High

Very limited public documentation and schema

Low

Single review on G2 with no peer data

Low

Website URL contains a typo in domain

Odoo CRM logo

Odoo CRM gotchas

High

Odoo.sh version gating blocks assisted migrations from trial

High

Enterprise modules fail to install on Community after database restore

Medium

Custom module view inheritance breaks between Odoo major versions

Medium

Custom fields risk losing their application context on Community

Low

API access for Community is gated behind the Custom Plan

Pair-specific challenges

  • Berry CRM has no public API or schema documentation

    Berry CRM by Raspberry IT Services provides no documented REST API, no developer reference, and no public data model description. Our migration scoping must begin with a discovery export to map the actual field names, types, and relationships present in the customer's instance. The export path may differ between instances depending on Berry CRM version. We mitigate this by running a discovery export during scoping, validating the exported structure against what we infer from Berry CRM's object model (Contacts, Companies, Deals, etc.), and building an explicit mapping document before any transformation code is written. Without this step, field mapping would be guesswork.

  • Odoo requires module installation before CRM data imports

    Odoo CRM is not enabled by default on all editions. The CRM module (crm.lead, crm.stage, crm.team) must be installed from Apps before data import. Depending on what else the customer wants to migrate (Sale Orders, Invoices, Projects), the corresponding Odoo module (sale_management, account_accountant, project) must also be present. We confirm module availability and licensing during scoping. If the customer has an Odoo Starter plan with limited app installs, we flag the module dependency before migration begins. Migrations that assume a pre-configured Odoo instance find that record type IDs and stage IDs do not exist at import time.

  • Partner-Contact hierarchy requires upfront design

    Odoo uses a single res.partner model for both organizations and individuals with a type field distinguishing them. A Berry CRM Company with five linked Contacts becomes one company-type partner with five contact-type child partners under it. The mapping from Berry CRM's flat Company-Contact relationship to Odoo's hierarchical model requires knowing which Berry CRM Contact is the primary billing or operational contact versus a general contact. We design the hierarchy mapping during scoping and validate it in a sandbox migration before production import. Migrations that skip this step create duplicate partners or orphaned contacts.

  • Invoices require the Odoo Accounting module and chart of accounts

    Invoice migration from Berry CRM to Odoo requires the account_accountant module and a configured chart of accounts. Odoo's account.move records are journalized and require a valid journal (Sales Journal by default) and account codes for receivable and payable accounts. If the customer has not configured accounting or uses a simplified Odoo installation, we defer Invoice migration and deliver invoice data as a structured CSV with line items, totals, and partner references. The customer then activates the Accounting module, configures the chart of accounts, and imports the CSV manually or engages us for a follow-on Accounting migration scope.

  • Custom fields detected during export require field-type inference

    Berry CRM does not expose custom field definitions in the export. We detect custom fields by comparing exported records against the inferred base schema and flagging any fields that are not in the documented object list. For each detected custom field, we infer the type from the data (text if alphanumeric, number if numeric, boolean if binary, date if ISO date format, picklist if a bounded set of values appears consistently). Picklist-style custom fields in Berry CRM map to Odoo selection fields. We document every inferred custom field in the mapping inventory and confirm the type interpretation with the customer before recreating the field in Odoo.

Migration approach

Six steps for a successful Berry crm to Odoo CRM data migration

  1. Discovery export and schema mapping

    We request access to the customer's Berry CRM instance and run a discovery export covering all primary objects (Contacts, Companies, Deals, Sales Quotes, Products, Price Books, Projects, Tasks, Invoices) plus any detected custom fields. We compare the exported headers against the known Berry CRM object model and document any deviations. The output is a written schema inventory listing every source field, inferred type, and destination Odoo field or custom field with mapping notes. This document is the foundation for the migration pipeline and is reviewed with the customer before pipeline construction begins.

  2. Odoo environment setup and module confirmation

    We confirm the Odoo edition (Community self-hosted or Odoo Online/Odoo Sh SaaS), installed modules, and admin access. We verify that the CRM module, Sales module (for quote migration), Project module, and Accounting module (for invoice migration) are available and note any plan limitations on app installation. We create the migration user with the appropriate access rights (contact creation, CRM rights, sales rights, project rights as scoped). If the Odoo instance is pre-existing with live data, we work in a sandbox or duplicate database to avoid disrupting production.

  3. Custom field recreation and pipeline stage configuration

    We create any custom fields detected during discovery as Odoo custom fields on the appropriate model (res.partner, crm.lead, sale.order, etc.) using Odoo's technical settings interface. We configure the CRM pipeline stages to match Berry CRM stage names and approximate the stage sequence. We set up product pricelists matching Berry CRM Price Books and import Products into the shared product catalog. If the customer is migrating Projects, we create a placeholder project structure. This step deploys the destination schema before any data import begins.

  4. Sandbox migration and reconciliation

    We run a full migration into the Odoo sandbox using production-like data volume from the discovery export. We reconcile record counts per object (Contacts in, Partners in, Deals in, Opportunities in, Quotes in, Products in, Tasks in, Invoices in) and spot-check 25-50 records per object against the Berry CRM source for field-level accuracy. Any mapping corrections are documented and applied. We do not proceed to production migration until the customer signs off on the sandbox reconciliation report.

  5. Owner reconciliation and user provisioning

    We extract every distinct Owner reference in Berry CRM (on Contacts, Companies, Deals, Tasks) and match by email against the Odoo res.users table. Any Owner without a matching Odoo user is placed in a reconciliation queue. The customer provisions the missing Odoo users (or chooses to reassign records to an existing user) before production migration resumes. We verify all Owner references resolve to valid Odoo user IDs before the main import phases begin.

  6. Production migration in dependency order

    We run production migration in record dependency order: first res.partner records (Company type from Berry CRM Companies), then child res.partner records (Contact type from Berry CRM Contacts with parent_company_id resolved), then crm.lead records (from Berry CRM Deals with partner_id and stage_id resolved), then sale.order quotations (from Berry CRM Sales Quotes with partner_id and order_line resolved), then product.product (Products with price list items), then project.project and project.task, then account.move (Invoices if Accounting module is confirmed). Custom fields are populated during each object's insert phase using the field mapping from discovery. Each phase emits a row-count reconciliation report before the next phase begins.

  7. Cutover, delta sync, and workflow handoff

    We freeze Berry CRM writes during a cutover window, run a final delta migration of any records modified or created after the initial production export, then confirm Odoo as the system of record. We deliver a written inventory of any Odoo automations (Automated Actions, Action Rules, server actions) that the customer should configure based on Berry CRM workflow patterns identified in the discovery export. We do not rebuild Berry CRM workflows as Odoo automations inside the migration scope; that is a separate engagement. We provide a one-week hypercare window for reconciliation issues raised by the customer's team.

Platform deep dives

Context on both ends of the pair

Berry crm logo

Berry crm

Source

Strengths

  • Low monthly per-user cost in AED ($5-$16/user) competitive for Gulf-region SMBs.
  • All-in-one bundle covering CRM, invoicing, quotes, campaigns, and attendance tracking.
  • Built-in Computer Telephony Integration for call tracking on both tiers.
  • Excel import/export and customizable dashboards in both plans.
  • Elite tier includes a dedicated account manager and training as standard.

Weaknesses

  • Premier hard caps at 35 users and 15,000 contacts, forcing tier upgrades for growing teams.
  • No public API or developer documentation — integrations require vendor-led custom work.
  • Minimum 5-license, 1-year commitment on Premier limits flexibility for very small or seasonal teams.
  • Limited third-party review footprint makes due diligence difficult.
  • Regional focus on Gulf markets and limited integration ecosystem versus global CRM competitors.
Odoo CRM logo

Odoo CRM

Destination

Strengths

  • Modular open-source architecture lets teams start with CRM and add ERP apps as needs grow, all sharing one PostgreSQL database.
  • Free Community edition with no contact limits and full source code access means zero licensing cost for evaluation and small deployments.
  • Drag-and-drop Kanban pipeline with AI lead scoring gives a visual, prioritized view of the sales funnel without requiring custom configuration.
  • Native integrations with email, live chat, SMS, VoIP, WhatsApp, and social media feed all inbound leads into a single unified inbox.
  • Active Odoo Community Association (OCA) maintains dozens of community-maintained modules on GitHub for extended functionality.

Weaknesses

  • Gmail and email integration reliability is a recurring complaint — threads drop and conversations scatter across inboxes, disrupting sales team workflows.
  • Enterprise edition pricing stacks quickly: multiple apps at per-user rates ($25–$50/user/month) plus Odoo.sh hosting costs more than many SMBs anticipate.
  • Setup and configuration complexity increases significantly once custom fields, automation rules, and multiple installed modules are in play.
  • Odoo.sh trial databases run on a version (e.g., 18.3) that is not directly migratable to Odoo.sh, blocking the assisted migration path Odoo advertises.
  • Version upgrades between major Odoo releases (e.g., 17→18) frequently break custom module view definitions and XPath expressions, requiring manual remediation.

Complexity grading

How hard is this migration?

Moderate CRM migration. 4 of 8 objects need a mapping; the rest are 1:1.

C

Overall complexity

Moderate migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Berry crm and Odoo CRM.

  • Object compatibility

    C

    4 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Berry crm: Not publicly documented.

  • Data volume sensitivity

    B

    Berry crm doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Berry crm to Odoo CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Berry crm to Odoo CRM data migrations

Answers to the questions buyers ask most during Berry crm to Odoo CRM migration scoping. Not seeing yours? Book a call.

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Most migrations land between three and five weeks for accounts under 15,000 Contacts, 3,000 Deals, and under 500 custom fields with a clean discovery export. Migrations with a Products and Price Books catalog (requiring shared catalog configuration), active Project and Task histories, large Invoice archives, or an Odoo destination that requires new module installation move to eight to fourteen weeks because of schema alignment, multi-module dependency resolution, and chart of accounts setup for invoice migration.

Adjacent paths

Related migrations to explore

Ready when you are

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