CRM migration
Field-level mapping, validation, and rollback between Teamgate and monday CRM. We move data and schema; workflows are rebuilt natively in monday CRM.
Teamgate
Source
monday CRM
Destination
Compatibility
5 of 8
objects map 1:1 between Teamgate and monday CRM.
Complexity
BStandard
Timeline
3-5 weeks
Overview
Moving from Teamgate to Monday.com CRM is a structural migration, not a record copy. Teamgate uses separate People, Companies, Deals, and Pipeline objects with a relational model; Monday.com CRM represents these entities as Contacts, Leads, Organizations, and Items within customizable boards. We map Teamgate's People records into Monday.com Contacts and Leads based on deal association and activity history, preserve Companies as Organizations with address and industry data, and migrate Deals as Items within a dedicated CRM board. Pipeline stage names and probability weights transfer as Group labels and custom columns. File attachments download from Teamgate and upload to Monday.com as linked files; the actual binaries do not transfer automatically. Monday.com automations and workflow recipes use a different execution model from Teamgate's workflow triggers and do not migrate; we deliver a written map of every active automation for the customer's admin to rebuild.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Teamgate object lands in monday CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Teamgate
People (Contacts/Leads)
monday CRM
Contact or Lead
1:manyTeamgate People records are a single contact object with no explicit lead/contact distinction. We analyze deal association and recent activity history to determine qualification status: People with no associated Deals and no activity in the last 90 days route to Monday.com Lead; People with active Deals or recent activity route to Monday.com Contact linked to an Organization. We preserve the original Teamgate contact ID in a custom field (teamgate_id__c) on both Lead and Contact for audit traceability.
Teamgate
Companies
monday CRM
Organization
1:1Teamgate Company records map 1:1 to Monday.com Organization. Fields including company name, domain, industry classification, employee count, and address data migrate into Monday.com Organization fields. Teamgate's company ID stores in a custom field (teamgate_company_id__c) on the Organization for relationship auditing. An Organization is created before any Contact or Lead import so that the relational link is satisfied at insert time.
Teamgate
Deals
monday CRM
Item (CRM board)
1:1Teamgate Deals migrate as Items within a dedicated Monday.com CRM board representing the sales pipeline. The Deal value, expected close date, loss reason, and owner assignment map to Item column values. If the customer uses multiple Teamgate Pipelines, we create a separate CRM board per pipeline with Group names matching the Teamgate stage names. Stage probability weights migrate as a numeric column for reference by the sales team.
Teamgate
Pipeline
monday CRM
CRM Board
1:1Each Teamgate Pipeline becomes a Monday.com CRM board with the pipeline name as the board title. Stage names from the Pipeline become Group labels within the board. We preserve stage sequence order and probability percentages as a reference column. Monday.com's board structure allows unlimited Groups per board, matching Teamgate's multi-pipeline capability across Standard and Pro tiers.
Teamgate
Tags
monday CRM
Tags
1:1Teamgate tags are flat string labels applied to People, Companies, and Deals. They map directly to Monday.com's tag field on the corresponding record type. We export the normalized tag list per record and import as Monday.com tag strings. Tag deduplication (identical labels across People, Companies, and Deals) is preserved as separate tag entries per record.
Teamgate
Custom Fields
monday CRM
Columns
lossyTeamgate custom fields on People, Companies, and Deals map to Monday.com column types: text fields become Text columns, numeric fields become Number columns, dates become Date columns, and dropdown selects become Dropdown or Tags columns. Multi-select checkboxes may split into multiple single-select columns or a Tags column depending on the customer's preference. We create the destination column schema before data import and map field values during the transform phase.
Teamgate
Owner
monday CRM
User
1:1Teamgate Users map to Monday.com Workspace members. We extract owner assignment from every People, Company, and Deal record and resolve by email match against the Monday.com destination workspace user list. Any Teamgate Owner without a matching Monday.com User enters a reconciliation queue; the customer provisions the account before record migration continues. Inactive Teamgate users are mapped as inactive Monday.com members with items reassigned to the active owner during migration.
Teamgate
Activities (calls, emails, meetings, tasks)
monday CRM
Notes and Comments on Items
lossyMonday.com CRM boards do not have a native activity sub-object equivalent to Teamgate's Activity records. We convert Teamgate call, email, meeting, and task history into Notes and Comments attached to the migrated Items. The activity type, timestamp, duration (for calls), and content migrate as structured text within the Note or Comment body. This approach preserves the historical record but requires the sales team to adjust workflow expectations around activity tracking in Monday.com.
| Teamgate | monday CRM | Compatibility | |
|---|---|---|---|
| People (Contacts/Leads) | Contact or Lead1:many | Fully supported | |
| Companies | Organization1:1 | Fully supported | |
| Deals | Item (CRM board)1:1 | Fully supported | |
| Pipeline | CRM Board1:1 | Fully supported | |
| Tags | Tags1:1 | Mapping required | |
| Custom Fields | Columnslossy | Mapping required | |
| Owner | User1:1 | Fully supported | |
| Activities (calls, emails, meetings, tasks) | Notes and Comments on Itemslossy | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Teamgate gotchas
SmartDialer usage billing is uncapped and opaque
Annual vs monthly billing creates a 2.3–3× price swing
Import history does not preserve original source timestamps
Storage tier limits constrain file migration volume
monday CRM gotchas
Subitems are not included in bulk exports
Daily API call limits vary sharply by plan
Legacy automations (Sentence Builder) are being deprecated
Excel and account exports only include table views
Enterprise admins can disable non-admin exports
Pair-specific challenges
Migration approach
Discovery and scoping
We audit Teamgate across People records, Companies, Deals, Pipeline definitions, stage order, custom fields, tags, owner assignments, storage usage, and SmartDialer billing history. We pair this with a Monday.com workspace readiness check: verifying the workspace exists, confirming the CRM app is installed, and reviewing the current plan tier. The discovery output is a written migration scope specifying record counts per object, custom field schema, pipeline count, file inventory, and a Monday.com plan recommendation based on storage and automation volume.
Schema design and board setup
We design the Monday.com CRM board schema before any data moves. This includes creating a CRM board (or one board per Teamgate Pipeline), defining column types to match Teamgate custom field types, creating Organization records for Company mapping, and configuring tag lists. Monday.com's board structure supports unlimited custom columns, so every Teamgate custom field maps to a typed Monday.com column. We configure Groups within the board to match Teamgate pipeline stages in sequence order.
Contact-Lead split and Organization resolution
We apply the People-to-Lead-or-Contact split logic by querying Teamgate's deal association and activity history for each contact record. People with no associated Deals and no logged activity in 90 days route to Monday.com Lead; all others route to Contact linked to the corresponding Organization. We resolve Company-to-Organization lookups during this phase, creating Organizations first so that Contact inserts are not orphaned. Owner assignments resolve by email match against Monday.com Workspace members, with any unresolved owners flagged for manual provisioning.
Data migration in dependency order
We migrate data in the following sequence: Organization records (from Teamgate Companies), then Contacts and Leads (with OrganizationId resolved), then Items (from Teamgate Deals) with Group assignment matching pipeline stage. Custom field values transform during this phase using the schema map created in step two. Tags attach during the relevant record insert. Activities convert to Notes and Comments and attach to the migrated Items. Each phase produces a row-count reconciliation report before the next phase begins.
File migration and storage verification
We download Teamgate file attachments via the API, verify total file volume against the target Monday.com plan storage limit, and upload files to Monday.com Items or to a connected Google Drive or SharePoint location with the link stored in Monday.com. If total file volume exceeds the target plan storage, we present a selective migration option (migrating recent attachments only) and advise on the Pro or Enterprise tier upgrade path for full file migration.
Cutover, validation, and automation handoff
We freeze write access to Teamgate during the cutover window, run a final delta migration of any records modified during migration, and enable Monday.com CRM as the system of record. We deliver the workflow inventory document, file migration log, and field-mapping reference to the customer's admin. We do not rebuild Teamgate workflows as Monday.com recipes inside the migration scope; that work is handled separately using the inventory document we provide. We support a 5-business-day hypercare window for reconciliation issues raised during initial team use.
Platform deep dives
Teamgate
Source
Strengths
Weaknesses
monday CRM
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Teamgate and monday CRM.
Object compatibility
1 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Teamgate: Not publicly documented.
Data volume sensitivity
Teamgate doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
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FAQ
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