CRM migration
Field-level mapping, validation, and rollback between Teamgate and Pipedrive. We move data and schema; workflows are rebuilt natively in Pipedrive.
Teamgate
Source
Pipedrive
Destination
Compatibility
5 of 11
objects map 1:1 between Teamgate and Pipedrive.
Complexity
BStandard
Timeline
2-4 weeks
Overview
Teamgate and Pipedrive share a pipeline-first data model that makes the core record migration straightforward — Deals map to Deals, Companies map to Organizations, and People map to Persons or Leads depending on qualification status. The migration complexity surfaces in Teamgate's custom objects (which Pipedrive does not support, requiring custom-field flattening), custom field tier limits (30 fields on Pipedrive Essential versus 100 on Advanced), and file attachments (which must be downloaded and re-uploaded separately). We extract all activity history via Teamgate's API, map it to Pipedrive's Activity types, and preserve timestamps. SmartDialer usage records and integration configurations do not migrate; we flag them during scoping and recommend the customer cancel SmartDialer separately in Teamgate to stop billing.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Teamgate object lands in Pipedrive, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Teamgate
People
Pipedrive
Person or Lead
1:manyTeamgate People records map to Pipedrive Person records. If the Teamgate Person has an associated Deal (indicating qualification), we map it to a Pipedrive Person linked to an Organization. If the Person is unqualified with no associated Deal, we create a Pipedrive Lead. The split is computed using the presence of an open or closed Deal on the Person record at migration time.
Teamgate
Company
Pipedrive
Organization
1:1Teamgate Company records map directly to Pipedrive Organization. The Company domain and address fields transfer to Organization website and address fields. Organization is created before Person import so that the Organization-Person relationship is satisfied at the moment of Person insert.
Teamgate
Deal
Pipedrive
Deal
1:1Teamgate Deals map directly to Pipedrive Deals with the same deal value, expected close date, loss reason, and owner assignment. The Teamgate pipeline and stage assignment map to a pre-created Pipedrive pipeline and stage. We compute the Pipedrive pipeline ID and stage ID before migration and write them directly into the Deal import payload.
Teamgate
Pipeline
Pipedrive
Pipeline
lossyEach Teamgate Pipeline is recreated in Pipedrive with the same pipeline name and stage sequence. Stage probability percentages migrate from Teamgate to Pipedrive stage probability values. We create pipelines in Pipedrive first and store their IDs as a lookup table for Deal import mapping.
Teamgate
Pipeline Stage
Pipedrive
Stage
lossyTeamgate stages within each Pipeline map to Pipedrive stages within the corresponding pipeline. Stage order and probability percentages transfer. Closed-won and closed-lost stages from Teamgate map to Pipedrive's open and lost/dropped stage states.
Teamgate
Custom Fields
Pipedrive
Custom Fields
lossyTeamgate custom fields on People, Companies, and Deals map to Pipedrive custom fields of matching type (text, number, date, dropdown, checkbox). We flag any Teamgate custom fields exceeding Pipedrive's per-tier limit: Essential (30 total), Advanced (100 total), Professional (1,000 total). Customers on Essential or Advanced must consolidate or accept field loss before migration; we document the gap in the scoping report.
Teamgate
Custom Objects
Pipedrive
Custom Fields (flattened)
lossyTeamgate Custom Objects have no direct Pipedrive equivalent. We flatten Teamgate custom object records into custom fields on the related standard object (typically Person, Organization, or Deal). This is a design-time decision made during scoping; the customer chooses whether to create new custom fields, link via a text reference field, or accept data consolidation. We document the flattening strategy in the mapping workbook.
Teamgate
Tags
Pipedrive
Activity (Label/Tag field)
1:1Teamgate tags are flat string labels on People, Companies, and Deals. We export tags as a normalized list per record. Pipedrive stores tags as a native tag field on Person, Organization, and Deal records; we map the Teamgate tag list directly into Pipedrive's tag field.
Teamgate
Activities (Calls, Emails, Meetings, Tasks)
Pipedrive
Activity
1:1Teamgate Activity records (calls, emails, meetings, tasks) map to Pipedrive Activity records. Activity type, timestamp, notes, and duration transfer. The related Person or Deal reference resolves at migration time using the migrated record IDs. We preserve the original Teamgate activity timestamp as the Pipedrive activity date.
Teamgate
Files and Attachments
Pipedrive
Files
lossyTeamgate file attachments (up to the storage tier limit) are exported as binary downloads via API. We re-upload files to Pipedrive linked to the corresponding Person, Organization, or Deal. If the customer's Teamgate tier is Starter or Professional, we calculate total file size during scoping and flag when it approaches or exceeds the destination Pipedrive tier's storage allocation.
Teamgate
Users and Owners
Pipedrive
Users
1:1Teamgate Users map to Pipedrive Users by email match. Active and inactive status transfers. We export the full user list and resolve owner assignments on Deals, Companies, and People during import. Any Teamgate owner without a matching Pipedrive user is placed in a reconciliation queue for the customer's admin to provision before record import resumes.
| Teamgate | Pipedrive | Compatibility | |
|---|---|---|---|
| People | Person or Lead1:many | Fully supported | |
| Company | Organization1:1 | Fully supported | |
| Deal | Deal1:1 | Fully supported | |
| Pipeline | Pipelinelossy | Fully supported | |
| Pipeline Stage | Stagelossy | Fully supported | |
| Custom Fields | Custom Fieldslossy | Mapping required | |
| Custom Objects | Custom Fields (flattened)lossy | Fully supported | |
| Tags | Activity (Label/Tag field)1:1 | Mapping required | |
| Activities (Calls, Emails, Meetings, Tasks) | Activity1:1 | Fully supported | |
| Files and Attachments | Fileslossy | Mapping required | |
| Users and Owners | Users1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Teamgate gotchas
SmartDialer usage billing is uncapped and opaque
Annual vs monthly billing creates a 2.3–3× price swing
Import history does not preserve original source timestamps
Storage tier limits constrain file migration volume
Pipedrive gotchas
Custom field hash keys differ per account
Export access gated by visibility groups
Token-based API rate limits since December 2024
Sequences and Automations not exposed via REST API
Cost escalates via workflow caps and add-ons
Pair-specific challenges
Migration approach
Discovery and tier assessment
We audit the Teamgate account across tier (Starter/Professional/Enterprise), People count, Company count, Deal count, pipeline count, stage definitions, custom field schema (per object), custom object existence, activity volume, and file attachment size. We pair this with a Pipedrive edition assessment: Essential ($15/user/month annual) covers teams under 30 custom fields and 3,000 open deals; Advanced ($29/user/month annual) handles teams up to 100 custom fields and 10,000 open deals; Professional ($49/user/month annual) supports up to 1,000 custom fields and 100,000 open deals with full automation. The discovery output is a written migration scope, custom field count reconciliation, and Pipedrive edition recommendation.
Custom object flattening design
Because Pipedrive does not support custom objects, we run a custom object design session with the customer's data owner. We map each Teamgate custom object to a set of Pipedrive custom fields on the appropriate standard object (Person, Organization, or Deal), or to a text reference field if the relationship is too complex for a flat field. This design is documented in the mapping workbook before any schema is created in Pipedrive.
Pipedrive pipeline and field creation
We create the Pipedrive pipelines and stages using the Teamgate pipeline definitions as the source of truth. Stage names, sequence order, and probability percentages transfer directly. We then create all custom fields in Pipedrive matching the flattened schema, applying the correct field type (text, number, date, dropdown, checkbox) per the mapping workbook. Pipedrive field creation is done in the production account before data migration begins so that all fields are available during import.
Data extraction and deduplication
We extract all People, Companies, Deals, Activities, and Tags from Teamgate via the REST API. We run deduplication on People and Companies using email address and domain as the dedupe key, flagging duplicates for the customer's review. We resolve owner assignments by matching Teamgate user emails to Pipedrive user emails, placing any unmatched owners in a reconciliation queue. File attachments are downloaded to a staging bucket for re-upload to Pipedrive.
Production migration in dependency order
We run production migration in record-dependency order: Organizations (from Teamgate Companies), Persons (from Teamgate People with OrganizationId resolved), Deals (with pipeline ID, stage ID, OrganizationId, and PersonId resolved), Activities (with PersonId and DealId resolved), and Tags (linked to the migrated record IDs). Each phase emits a row-count reconciliation report before the next phase begins. File attachments upload last, linked to the migrated Person, Organization, or Deal.
Cutover, validation, and automation rebuild handoff
We freeze Teamgate writes during cutover, run a final delta migration of any records modified during the migration window, then mark Pipedrive as the system of record. We deliver a written inventory of Teamgate workflow automations for the customer's admin to rebuild in Pipedrive's automation builder. We do not rebuild Teamgate workflows as Pipedrive automations inside the migration scope. We support a five-day hypercare window where we resolve reconciliation issues raised by the sales team during the first week of live use in Pipedrive.
Platform deep dives
Teamgate
Source
Strengths
Weaknesses
Pipedrive
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 3 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Teamgate and Pipedrive.
Object compatibility
3 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Teamgate: Not publicly documented.
Data volume sensitivity
Teamgate doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
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FAQ
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