CRM migration
Field-level mapping, validation, and rollback between Actimo and Odoo CRM. We move data and schema; workflows are rebuilt natively in Odoo CRM.
Actimo
Source
Odoo CRM
Destination
Compatibility
10 of 10
objects map 1:1 between Actimo and Odoo CRM.
Complexity
BStandard
Timeline
48–72 hours
Overview
Actimo and Odoo CRM serve opposite ends of the business relationship spectrum. Actimo manages internal employee engagement — pulse surveys, learning paths, onboarding flows, and non-desk-worker communication. Odoo CRM manages external customer relationships — leads, opportunities, quotations, and sales pipeline stages. There is no direct object equivalence, which makes this migration less about field mapping and more about data-model translation with significant loss-of-function disclosures. We map what can translate: Actimo contacts become Odoo res.partner records; Actimo company workspaces map to Odoo company contacts; training completion records, survey responses, and engagement scores migrate as activities or custom fields on the res.partner record. The Odoo External API (XML-RPC) accepts these imports in sequence: partners first, then leads with partner_id links, then activities. What does not migrate: Actimo learning paths require Odoo eLearning rebuild; pulse surveys need Odoo survey reconstruction; automated engagement flows require Odoo automation rules; and employee-specific concepts like shift schedules have no CRM equivalent. We surface these gaps in a pre-migration audit and provide export-for-rebuild packages for each engagement-native feature. The migration mechanism uses Odoo's native XML-RPC API with batch upsert to handle deduplication against existing Odoo records.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Actimo object lands in Odoo CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Actimo
Contact (Actimo User)
Odoo CRM
res.partner
1:1Actimo contacts map directly to Odoo res.partner records with standard partner fields like name, email, phone, and street address translating one-to-one. Any company association in Actimo (workspace membership indicating employer) links via partner_id to an Odoo company partner record. The migration preserves the user's original Actimo join date as a custom field and maintains the manager-to-employee relationship by resolving the manager's email to an Odoo system user who becomes the responsible user on the contact record.
Actimo
Workspaces
Odoo CRM
res.partner (company type)
1:1Actimo workspaces function as organizational units containing user rosters, department structures, and company-level attributes. Each Actimo workspace translates to an Odoo res.partner record with partner_type set to 'company', preserving the workspace name, industry classification, and company size data. Individual Actimo users within a workspace link to their parent company partner via the parent_id field on res.partner, maintaining the organizational hierarchy in Odoo's contact model. Workspaces without company-level metadata receive a default 'Company' partner designation to preserve the grouping relationship.
Actimo
Contact Properties / Custom Properties
Odoo CRM
res.partner custom fields (x_studio)
1:1Actimo custom properties on contacts (department, shift schedule, employment type, etc.) have no Odoo CRM native equivalent. FlitStack creates Odoo custom fields (x_studio_fieldname) on res.partner before migration. Employment-specific fields like shift patterns or location flags are preserved as reference data — they do not drive CRM logic in Odoo.
Actimo
Pulse Survey Responses
Odoo CRM
crm.lead / res.partner activities + custom fields
1:1Actimo pulse survey scores and response histories do not map to a CRM-native construct. We transform each survey response into an Odoo Note or activity record (mail.message) on the related res.partner, with the survey name and score stored as custom fields (Survey_Score__c, Survey_Name__c). Recurring pulse data creates an activity log for longitudinal reference.
Actimo
Learning Path Completions
Odoo CRM
res.partner custom fields + mail.activity
1:1Actimo learning path completion records become Odoo custom fields (Last_Learning_Path__c, Completion_Date__c, Learning_Module__c) on res.partner, plus a mail.activity record documenting the completion timestamp. Actimo's structured training curriculum does not natively map to Odoo eLearning module records — those must be rebuilt separately.
Actimo
Messages / Announcements
Odoo CRM
mail.message (on res.partner)
1:1Actimo message records (announcements, updates sent to employees) migrate as Odoo mail.message records linked to the recipient's res.partner. Original send date, sender, and message body are preserved. Thread-level conversation context is lost since Actimo messages are broadcast-style rather than threaded.
Actimo
Engagement Score / NPS Score
Odoo CRM
res.partner custom field (float)
1:1Actimo's engagement and NPS scoring model has no Odoo CRM equivalent. Scores migrate to a custom float field (Actimo_Engagement_Score__c) on res.partner. The numeric value transfers but the calculation logic (weighting, recency factors) does not — Odoo does not run Actimo's scoring algorithm automatically.
Actimo
Onboarding Flows
Odoo CRM
No equivalent — export-for-rebuild package
1:1Actimo onboarding flows (automated step-by-step employee journeys) have no Odoo CRM equivalent. Odoo's closest tools are Odoo eLearning + Studio automation rules, but these must be rebuilt. FlitStack exports the Actimo flow definition as a JSON schema package your Odoo admin can use as a rebuild reference.
Actimo
Groups / Social Wall Posts
Odoo CRM
No equivalent — preserved as attachment
1:1Actimo group discussions and social wall activity have no Odoo CRM equivalent. Posts are preserved as text attachments or notes on the relevant res.partner records for historical reference. The interactive, social-layer context of Actimo groups cannot be reconstructed in Odoo's record-centric model.
Actimo
Owner / Manager Assignment
Odoo CRM
res.partner user_id (responsible user)
1:1Actimo assigns owners or managers to users. Odoo res.partner has a optional user_id field (responsible user) for follow-up assignment. We match Actimo owner email to Odoo system users by email. Unmatched owners flag as 'unresolved' before migration commits so your admin can assign a fallback Odoo user.
| Actimo | Odoo CRM | Compatibility | |
|---|---|---|---|
| Contact (Actimo User) | res.partner1:1 | Fully supported | |
| Workspaces | res.partner (company type)1:1 | Mapping required | |
| Contact Properties / Custom Properties | res.partner custom fields (x_studio)1:1 | Fully supported | |
| Pulse Survey Responses | crm.lead / res.partner activities + custom fields1:1 | Fully supported | |
| Learning Path Completions | res.partner custom fields + mail.activity1:1 | Fully supported | |
| Messages / Announcements | mail.message (on res.partner)1:1 | Fully supported | |
| Engagement Score / NPS Score | res.partner custom field (float)1:1 | Fully supported | |
| Onboarding Flows | No equivalent — export-for-rebuild package1:1 | Fully supported | |
| Groups / Social Wall Posts | No equivalent — preserved as attachment1:1 | Fully supported | |
| Owner / Manager Assignment | res.partner user_id (responsible user)1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Actimo gotchas
No public API means migration relies on UI exports
Learning Path media assets are not data records
Workspace isolation means no cross-org analytics export
Integration credentials are not portable
Odoo CRM gotchas
Odoo.sh version gating blocks assisted migrations from trial
Enterprise modules fail to install on Community after database restore
Custom module view inheritance breaks between Odoo major versions
Custom fields risk losing their application context on Community
API access for Community is gated behind the Custom Plan
Pair-specific challenges
Migration approach
Pre-migration schema audit and Odoo custom-field creation
We audit your Actimo export to inventory all custom properties, engagement fields, survey structures, and learning path metadata. For each Actimo field with no Odoo CRM native equivalent, we generate a custom-field creation plan (field name, type, selection lists) for your Odoo admin. Once custom fields exist in Odoo (Community via Settings > Technical, Enterprise via Studio), we validate the field schema via XML-RPC read before the migration batch runs.
Resolve Actimo owners and workspaces to Odoo users and company partners
Actimo workspace memberships and manager assignments are resolved by email match against Odoo system users. Company workspaces map to res.partner records with partner_type='company'. Individual users map to res.partner with parent_id pointing to the company partner. Any Actimo users without an Odoo email match are flagged as unresolved — your team either creates Odoo users for them or assigns their records to a fallback responsible user before migration commits.
Import res.partner records in dependency order via XML-RPC
We import Odoo records in strict sequence: company partners first, then individual contacts with parent_id links, then any crm.lead records derived from Actimo data. The Odoo External API (xmlrpc/2/object) uses upsert with external IDs to handle re-runs without duplication. Engagement scores, NPS values, employment types, and shift schedules populate into the custom fields created in Step 1. Each batch is validated against Odoo's required-field rules before committing.
Migrate engagement history as Odoo activities and mail.message records
Pulse survey completions, learning path completions, and Actimo messages are transformed into Odoo mail.activity and mail.message records linked to the corresponding res.partner. Survey names and scores populate into custom fields on the partner; the full activity log provides historical timeline visibility. Each activity record preserves the original Actimo timestamp and actor email. Activity-type is set to 'other' for survey completions and 'message' for Actimo broadcasts.
Run delta-pickup window and deliver export-for-rebuild packages
After the full migration batch commits, a delta-pickup window (24–48 hours) captures any Actimo records created or modified during the cutover window — new hires added to Actimo after the migration snapshot but before Odoo go-live. We also deliver structured export packages for Actimo features that cannot migrate functionally: learning path definitions (JSON), pulse survey structures (JSON), and onboarding flow blueprints (JSON). These packages serve as rebuild references for your Odoo admin or Odoo partner when reconstructing engagement workflows in Odoo eLearning and Studio.
Platform deep dives
Actimo
Source
Strengths
Weaknesses
Odoo CRM
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. All 8 core objects map 1:1 between Actimo and Odoo CRM.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Actimo and Odoo CRM.
Object compatibility
All 8 core objects map 1:1 between Actimo and Odoo CRM.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Actimo: Not publicly documented.
Data volume sensitivity
Actimo doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
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