Migrate from ZenApply to Recruit CRM & ATS

ZenApply Jobs map to Recruit CRM Jobs. We export Job name, description, department, status (open/closed), and the job ID used as a foreign key on Applications. ZenApply CSV exports do not include salary band data unless manually added during export preparation; we flag any missing salary fields and advise the customer to append this data before migration begins.

ZenApply Applications link a Candidate to a Job with status, submission date, and source attribution. When a single candidate has applied to multiple ZenApply Jobs, we create one Recruit CRM Candidate record per application, preserving each application's status and timeline. Source attribution (Indeed, LinkedIn, direct) maps to the Recruit CRM Source field on the Candidate record.

ZenApply Candidate profiles map to Recruit CRM Candidate records. Standard fields (first name, last name, email, phone) migrate directly. Candidate deduplication uses email as the primary key; we flag duplicate email addresses during extraction and escalate to the customer for resolution before import begins. Any candidate records with no email address are held in a reconciliation queue.

ZenApply video resume assets are hosted URLs that expire when the account is deactivated. We download video files to temporary storage during the migration window, validate format and playback, then re-upload to Recruit CRM as candidate attachments. Video media requires 1-2 days per 100 assets for download, re-encoding if needed, and re-upload. We complete all video transfers before the source account is closed.

ZenApply custom profile fields are per-position or global and have no admin-visible schema export. We conduct a structured discovery session with the customer, walking through each active Job's application form and the candidate profile editor to enumerate all custom field labels, data types (text, number, date, checkbox, dropdown), and current values. We then create matching custom properties in Recruit CRM before importing candidate data.

ZenApply scorecards are linked to Applications and contain ratings and reviewer comments. We preserve the scorecard template structure as a set of custom fields in Recruit CRM and migrate individual ratings and reviewer free-text comments as note entries attached to the Candidate record. Scorecard rating values are normalized if ZenApply used a non-standard scale.

ZenApply Users include name, email, and role (Admin, Hiring Manager, Recruiter). We map these to Recruit CRM Team Members, matching by email address. Any ZenApply role that does not map directly to a Recruit CRM role type is flagged and the customer decides which Recruit CRM role to assign during migration.

ZenApply exports attachment files as URLs or downloadable exports depending on the export configuration. We download all resume files, cover letters, and portfolio documents, preserve original filenames and MIME types, and re-upload to Recruit CRM attached to the corresponding Candidate record. Attachments without a valid MIME type are flagged for manual review.

ZenApply application status values are customer-configured pipeline values with no standard taxonomy. We capture the full list of active status values during discovery, map them to Recruit CRM candidate status options, and flag any values with no direct equivalent in Recruit CRM for the customer to decide during configuration.

ZenApply does not expose engagement history (calls, emails, meetings, notes) through its CSV export in a structured format. We extract any free-text notes from candidate profile fields and migrate them as Recruit CRM notes. If ZenApply stores engagement timestamps in custom fields, we map those to Recruit CRM activity entries. Plain activity timelines without structured source data are inventoried in the migration handoff document for manual rebuild if required.

ZenApply may use tags to label candidates (skills, stage, source type). We map these to Recruit CRM Tags if the destination instance uses the tagging feature, or to a multi-select custom property if tags are used for structured categorization. The customer confirms tagging strategy during discovery.

ZenApply email communications stored in candidate profiles migrate as Recruit CRM activity notes attached to the Candidate record. We extract email subject, body text, and timestamp from the candidate record fields or associated notes during CSV processing and reformat for Recruit CRM's activity note structure. Email threads spanning multiple candidates are preserved individually per candidate.