CRM migration
Field-level mapping, validation, and rollback between Berry crm and Twenty CRM. We move data and schema; workflows are rebuilt natively in Twenty CRM.
Berry crm
Source
Twenty CRM
Destination
Compatibility
10 of 11
objects map 1:1 between Berry crm and Twenty CRM.
Complexity
CModerate
Timeline
3-5 weeks
Overview
Berry CRM and Twenty CRM occupy opposite ends of the open-source CRM spectrum. Berry CRM is a lightweight, minimal-documentation product from Raspberry IT Services offering an all-in-one contact, deal, and invoice model for small teams. Twenty CRM is a developer-oriented, self-hostable CRM with a modern interface, active GitHub community (40k+ stars), and a GraphQL API that supports custom objects and fields from day one. The structural gap between them is significant: Berry CRM uses a compact object model without a published API reference, while Twenty exposes its full schema through metadata tables. We run discovery exports during scoping to map Berry CRM's actual data structure against Twenty's standard objects (Person, Company, Opportunity) and pre-create any missing custom fields before import. Workflows, automations, and project task hierarchies do not migrate as executable code. We deliver an automation inventory for your admin to rebuild in Twenty.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Berry crm object lands in Twenty CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Berry crm
Contact
Twenty CRM
Person
1:1Berry CRM Contact records map to Twenty Person. We extract name fields, email, phone, and address and write them to Twenty's Person object fields. Berry CRM contact-company associations preserve as Person.companyId lookup. Any custom fields on Berry CRM contacts require pre-creation in Twenty via Settings -> Data Model before import because Twenty's Person standard fields are intentionally sparse and new installations start without fields like jobTitle or department pre-built.
Berry crm
Company
Twenty CRM
Company
1:1Berry CRM Company records map directly to Twenty Company. The company domain becomes the Website field if present. Company is created before Person import so that the Person.companyId lookup relationship resolves on insert. Any custom fields on Company (industry, employee count, type) are pre-created in Twenty's metadata schema as custom fields on the Company object.
Berry crm
Deal
Twenty CRM
Opportunity
1:1Berry CRM Deals map to Twenty Opportunity. The dealstage value maps to Twenty Opportunity.stageName values, which we configure as picklist options during workspace setup. Closed-won and closed-lost status and amounts migrate as Opportunity.amount and Opportunity.stageName. Deal-close date maps to Opportunity.closeDate. If Berry CRM has multiple pipelines, we create multiple Opportunity record types in Twenty during schema setup.
Berry crm
Sales Quote
Twenty CRM
Custom Object (Quote-like)
1:1Berry CRM Sales Quotes do not have a native equivalent in Twenty's standard object set. We map quotes to a custom Quote object created via Twenty's /metadata API, with fields for quote number, total amount, status, linked contact or company, and line items as a JSON or linked custom object depending on the quote's complexity. If quotes are simple, we optionally store them as Note records on the linked Opportunity.
Berry crm
Product
Twenty CRM
Custom Object (Product)
1:1Berry CRM Product catalog entries (name, description, pricing) map to a Twenty custom Product object created via the metadata API. Product pricing migrates as a custom price field. We flag inactive or archived products for optional exclusion during scoping.
Berry crm
Price Book
Twenty CRM
Custom Object (Price List)
1:1Berry CRM Price Books define named price lists associated with products. We map Price Books to a Twenty custom PriceList object, with the Product-to-PriceList relationship preserved as a lookup field on the custom Product object. If the customer's price book structure is simple, we fold pricing into the Product object directly and skip the separate object.
Berry crm
Project
Twenty CRM
Custom Object (Project)
1:1Berry CRM Project records migrate to a Twenty custom Project object created via the /metadata API. Project metadata (name, status, start date, end date) maps to custom fields on the Project object. We also create a custom Tasks sub-object linked to Project if the project has significant task structure, so that project-task hierarchy is preserved rather than flattened.
Berry crm
Task
Twenty CRM
Task
1:1Berry CRM Task records map directly to Twenty Task. We extract task title, due date, completion status, assignee (resolved via email to Twenty workspace member), and the linked contact, company, or deal as the Task's热血_id. Tasks with no parent record link migrate as standalone tasks. Completion status maps to Task.status.
Berry crm
Invoice
Twenty CRM
Custom Object (Invoice)
1:1Berry CRM Invoice records (line items, totals, payment status, contact association) map to a Twenty custom Invoice object created via the metadata API. Invoice-to-contact or invoice-to-company relationships migrate as lookups to the Person or Company records already created. Payment status becomes a select field with options matching the original values. Historical invoices are often candidates for exclusion if they predate two years, pending scoping discussion.
Berry crm
Custom Fields (all objects)
Twenty CRM
Custom Fields (same objects)
lossyBerry CRM allows custom fields on primary objects, but the mechanism is not publicly documented. During discovery export, we detect every custom field name, type, and value set and create matching custom fields in Twenty via Settings -> Data Model before data import. Field type mapping is conservative: unknown text-like fields map to Twenty text fields, and numeric fields map to number fields. We validate the custom field creation in a staging pass before the full import runs.
Berry crm
Owner
Twenty CRM
WorkspaceMember
1:1Berry CRM owners map to Twenty workspace members by email address. We extract every distinct owner referenced on contacts, companies, deals, and tasks and match against Twenty User.email. Owners without a matching workspace member go to a reconciliation queue for the customer's admin to provision before record import continues.
| Berry crm | Twenty CRM | Compatibility | |
|---|---|---|---|
| Contact | Person1:1 | Fully supported | |
| Company | Company1:1 | Fully supported | |
| Deal | Opportunity1:1 | Fully supported | |
| Sales Quote | Custom Object (Quote-like)1:1 | Fully supported | |
| Product | Custom Object (Product)1:1 | Fully supported | |
| Price Book | Custom Object (Price List)1:1 | Fully supported | |
| Project | Custom Object (Project)1:1 | Fully supported | |
| Task | Task1:1 | Fully supported | |
| Invoice | Custom Object (Invoice)1:1 | Fully supported | |
| Custom Fields (all objects) | Custom Fields (same objects)lossy | Fully supported | |
| Owner | WorkspaceMember1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Berry crm gotchas
Very limited public documentation and schema
Single review on G2 with no peer data
Website URL contains a typo in domain
Twenty CRM gotchas
Import order is enforced and critical
Export limited to 20,000 records and visible columns only
Soft-deleted records count toward uniqueness and trigger restores
API rate limits cap at 200 req/min on Organization tier
No native email sequences — follow-up cadences require external tools
Pair-specific challenges
Migration approach
Discovery export and schema mapping
We log into the customer's Berry CRM admin panel and run export tests across all object types: Contacts, Companies, Deals, Quotes, Products, Price Books, Projects, Tasks, and Invoices. We capture actual field names, data types, sample values, and relationship references. We also identify any custom fields and their value sets. The discovery output is a written schema map showing every Berry CRM field and its mapped Twenty destination (standard field, custom field, or unsupported) with notes on any transformation needed.
Twenty workspace preparation and custom field creation
We provision the customer's Twenty workspace or connect to their self-hosted instance. Using Twenty's /metadata API, we pre-create all custom fields identified during discovery on the Person, Company, and Opportunity objects, and create any custom objects (Quote, Product, PriceList, Project, Invoice) required by the migration scope. We configure picklist options for stage names, deal status, and any enumerated custom fields. This step runs before any data import because Twenty's CSV import path does not create fields, only records.
Workspace member provisioning and owner reconciliation
We extract every distinct Berry CRM owner referenced on records and match by email against Twenty workspace members. Any owner without a matching Twenty account goes to a reconciliation queue for the customer's admin to provision. Users must exist in Twenty before import because Person and Company records reference workspace members as assignees and owners.
Data export and transform
We extract full CSV exports from Berry CRM for each object type, run transformation scripts to rename and type-cast fields to match Twenty's schema, and apply the custom field mappings established during discovery. We flag records with missing required fields and apply customer-approved defaults or exclusions. The transform output is a set of staging CSV files per object.
Staging migration and validation
We run a first-pass migration into the customer's Twenty staging environment using a subset of the data to validate field mappings, confirm relationship resolution (Person linked to Company, Opportunity linked to Person and Company), and spot-check 25-50 records against the Berry CRM source. We correct mapping errors in the staging pass before the production migration begins.
Production migration and cutover
We run the full production migration in dependency order: Companies (first, as the root object), Persons (with companyId resolved), Opportunities (with personId and companyId resolved), Products and PriceLists, Custom Quote and Invoice objects, Tasks (with parent links resolved), and Projects. Each phase emits a row-count reconciliation report. We freeze Berry CRM writes during the final delta migration and cutover window, run the delta pass, then enable Twenty as the system of record.
Handoff and automation inventory
We deliver the migration completion report including record counts per object, any excluded records and reasons, and a list of any Berry CRM automation, alert, or workflow behaviors discovered during export for the customer's admin to rebuild in Twenty. We provide a one-week post-migration support window for reconciliation issues raised by the customer's team. Workflow rebuild and admin training are outside standard migration scope.
Platform deep dives
Berry crm
Source
Strengths
Weaknesses
Twenty CRM
Destination
Strengths
Weaknesses
Complexity grading
Moderate CRM migration. 5 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Moderate migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Berry crm and Twenty CRM.
Object compatibility
5 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Berry crm: Not publicly documented.
Data volume sensitivity
Berry crm doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
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