CRM migration

Migrate from Berry crm to Twenty CRM

Field-level mapping, validation, and rollback between Berry crm and Twenty CRM. We move data and schema; workflows are rebuilt natively in Twenty CRM.

Berry crm logo

Berry crm

Source

Twenty CRM

Destination

Twenty CRM logo

Compatibility

91%

10 of 11

objects map 1:1 between Berry crm and Twenty CRM.

Complexity

CModerate

Timeline

3-5 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Berry CRM and Twenty CRM occupy opposite ends of the open-source CRM spectrum. Berry CRM is a lightweight, minimal-documentation product from Raspberry IT Services offering an all-in-one contact, deal, and invoice model for small teams. Twenty CRM is a developer-oriented, self-hostable CRM with a modern interface, active GitHub community (40k+ stars), and a GraphQL API that supports custom objects and fields from day one. The structural gap between them is significant: Berry CRM uses a compact object model without a published API reference, while Twenty exposes its full schema through metadata tables. We run discovery exports during scoping to map Berry CRM's actual data structure against Twenty's standard objects (Person, Company, Opportunity) and pre-create any missing custom fields before import. Workflows, automations, and project task hierarchies do not migrate as executable code. We deliver an automation inventory for your admin to rebuild in Twenty.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Berry crm logo

Berry crm

What's pushing teams away

  • Premier plan caps contacts at 15,000 and users at 35, forcing growing teams to upgrade to Elite (AED 60/user, roughly $16/user) which is a 3x price jump.
  • No public API documentation — custom integrations are listed as available at additional cost, which limits buyers needing programmatic access to data.
  • Very low independent review volume across G2, Capterra, and Trustpilot makes it hard for buyers to assess long-term support quality.
  • 1-year contract commitment with a 5-license minimum on Premier removes the flexibility small businesses often need during early growth.
  • Geographic concentration around the UAE and Raspberry IT Services' regional base limits global support coverage and integration ecosystems compared to international competitors.

Choosing

Twenty CRM logo

Twenty CRM

What's pulling them in

  • Top open-source CRM on GitHub with 40.6K stars, giving teams full source code access and infrastructure ownership without per-feature licensing surprises.
  • Free self-hosting under AGPL-3.0 means unlimited users and custom objects for the cost of cloud infrastructure alone, typically $20–100/month.
  • Pricing page explicitly mocks competitors for charging add-on fees for API access, webhooks, and workflows — transparency that resonates with RevOps teams burned by Salesforce.
  • Unlimited custom objects and fields with no price impact, letting teams shape the data model to their business rather than forcing business into rigid schemas.
  • Modern TypeScript/React/PostgreSQL stack means developer-led teams can extend, self-host, or integrate without fighting legacy architecture.

Object mapping

How Berry crm objects map to Twenty CRM

Each row shows how a Berry crm object lands in Twenty CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Berry crm

Contact

maps to

Twenty CRM

Person

1:1
Fully supported

Berry CRM Contact records map to Twenty Person. We extract name fields, email, phone, and address and write them to Twenty's Person object fields. Berry CRM contact-company associations preserve as Person.companyId lookup. Any custom fields on Berry CRM contacts require pre-creation in Twenty via Settings -> Data Model before import because Twenty's Person standard fields are intentionally sparse and new installations start without fields like jobTitle or department pre-built.

Berry crm

Company

maps to

Twenty CRM

Company

1:1
Fully supported

Berry CRM Company records map directly to Twenty Company. The company domain becomes the Website field if present. Company is created before Person import so that the Person.companyId lookup relationship resolves on insert. Any custom fields on Company (industry, employee count, type) are pre-created in Twenty's metadata schema as custom fields on the Company object.

Berry crm

Deal

maps to

Twenty CRM

Opportunity

1:1
Fully supported

Berry CRM Deals map to Twenty Opportunity. The dealstage value maps to Twenty Opportunity.stageName values, which we configure as picklist options during workspace setup. Closed-won and closed-lost status and amounts migrate as Opportunity.amount and Opportunity.stageName. Deal-close date maps to Opportunity.closeDate. If Berry CRM has multiple pipelines, we create multiple Opportunity record types in Twenty during schema setup.

Berry crm

Sales Quote

maps to

Twenty CRM

Custom Object (Quote-like)

1:1
Fully supported

Berry CRM Sales Quotes do not have a native equivalent in Twenty's standard object set. We map quotes to a custom Quote object created via Twenty's /metadata API, with fields for quote number, total amount, status, linked contact or company, and line items as a JSON or linked custom object depending on the quote's complexity. If quotes are simple, we optionally store them as Note records on the linked Opportunity.

Berry crm

Product

maps to

Twenty CRM

Custom Object (Product)

1:1
Fully supported

Berry CRM Product catalog entries (name, description, pricing) map to a Twenty custom Product object created via the metadata API. Product pricing migrates as a custom price field. We flag inactive or archived products for optional exclusion during scoping.

Berry crm

Price Book

maps to

Twenty CRM

Custom Object (Price List)

1:1
Fully supported

Berry CRM Price Books define named price lists associated with products. We map Price Books to a Twenty custom PriceList object, with the Product-to-PriceList relationship preserved as a lookup field on the custom Product object. If the customer's price book structure is simple, we fold pricing into the Product object directly and skip the separate object.

Berry crm

Project

maps to

Twenty CRM

Custom Object (Project)

1:1
Fully supported

Berry CRM Project records migrate to a Twenty custom Project object created via the /metadata API. Project metadata (name, status, start date, end date) maps to custom fields on the Project object. We also create a custom Tasks sub-object linked to Project if the project has significant task structure, so that project-task hierarchy is preserved rather than flattened.

Berry crm

Task

maps to

Twenty CRM

Task

1:1
Fully supported

Berry CRM Task records map directly to Twenty Task. We extract task title, due date, completion status, assignee (resolved via email to Twenty workspace member), and the linked contact, company, or deal as the Task's热血_id. Tasks with no parent record link migrate as standalone tasks. Completion status maps to Task.status.

Berry crm

Invoice

maps to

Twenty CRM

Custom Object (Invoice)

1:1
Fully supported

Berry CRM Invoice records (line items, totals, payment status, contact association) map to a Twenty custom Invoice object created via the metadata API. Invoice-to-contact or invoice-to-company relationships migrate as lookups to the Person or Company records already created. Payment status becomes a select field with options matching the original values. Historical invoices are often candidates for exclusion if they predate two years, pending scoping discussion.

Berry crm

Custom Fields (all objects)

maps to

Twenty CRM

Custom Fields (same objects)

lossy
Fully supported

Berry CRM allows custom fields on primary objects, but the mechanism is not publicly documented. During discovery export, we detect every custom field name, type, and value set and create matching custom fields in Twenty via Settings -> Data Model before data import. Field type mapping is conservative: unknown text-like fields map to Twenty text fields, and numeric fields map to number fields. We validate the custom field creation in a staging pass before the full import runs.

Berry crm

Owner

maps to

Twenty CRM

WorkspaceMember

1:1
Fully supported

Berry CRM owners map to Twenty workspace members by email address. We extract every distinct owner referenced on contacts, companies, deals, and tasks and match against Twenty User.email. Owners without a matching workspace member go to a reconciliation queue for the customer's admin to provision before record import continues.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Berry crm logo

Berry crm gotchas

High

Very limited public documentation and schema

Low

Single review on G2 with no peer data

Low

Website URL contains a typo in domain

Twenty CRM logo

Twenty CRM gotchas

High

Import order is enforced and critical

High

Export limited to 20,000 records and visible columns only

Medium

Soft-deleted records count toward uniqueness and trigger restores

Medium

API rate limits cap at 200 req/min on Organization tier

Low

No native email sequences — follow-up cadences require external tools

Pair-specific challenges

  • Twenty CRM Person and Company objects have limited standard fields

    A documented GitHub issue (#13953) in the Twenty CRM repository describes how new installations of Twenty start with a sparse set of standard fields on Person and Company objects. Users expect to immediately add contacts with standard information but must spend 30-60 minutes creating fields like jobTitle, department, phone type, and industry before they can use the CRM. When migrating from Berry CRM, we pre-create all expected standard fields via Twenty's /metadata API before importing contact and company records, otherwise the import produces records with missing data because the destination fields do not exist.

  • Berry CRM has no public API reference or schema documentation

    Berry CRM by Raspberry IT Services has no documented API, no developer portal, and no published data model reference. Our scoping phase relies on direct data exploration and admin export testing rather than pre-existing schema references. We mitigate this by running a discovery export during scoping to map the actual field names, types, and relationships present in the customer's instance before building the migration pipeline.

  • Twenty has no built-in import wizard UI as of 2026

    Twenty CRM does not yet ship a native import wizard in the web UI. Data migration into Twenty requires a script that reads CSV exports and makes batch API calls to the /graphql endpoint. We write and run this script as part of the migration pipeline, chunking records to stay within API limits. This is documented in Twenty's migration guide which explicitly states that teams need to write a script or use an automation tool like n8n to process CSV exports.

  • Workflows, automations, and project task hierarchies do not migrate

    Berry CRM's automation capabilities are minimal but any configured alerts, notification rules, or workflow-like behavior in the customer's instance do not have a migration path into Twenty because Twenty's workflow model uses different triggers and actions. We deliver a written inventory of any automation or workflow behavior found in Berry CRM for the customer's admin to rebuild in Twenty. Project task hierarchies that span multiple sub-tasks also do not migrate as structured relationships; we preserve them as flat task lists under the project or as a linked task sub-object.

  • Berry CRM website domain contains a likely typo

    The official Berry CRM URL in our research is https://berrycrmapp.berrry.app with the repeated 'r' in 'berrry'. We flag this for verification during the scoping call to ensure we connect to the correct platform instance for data export. The extra 'r' may be intentional or a domain registration error; either way, the correct URL must be confirmed before data extraction begins.

Migration approach

Six steps for a successful Berry crm to Twenty CRM data migration

  1. Discovery export and schema mapping

    We log into the customer's Berry CRM admin panel and run export tests across all object types: Contacts, Companies, Deals, Quotes, Products, Price Books, Projects, Tasks, and Invoices. We capture actual field names, data types, sample values, and relationship references. We also identify any custom fields and their value sets. The discovery output is a written schema map showing every Berry CRM field and its mapped Twenty destination (standard field, custom field, or unsupported) with notes on any transformation needed.

  2. Twenty workspace preparation and custom field creation

    We provision the customer's Twenty workspace or connect to their self-hosted instance. Using Twenty's /metadata API, we pre-create all custom fields identified during discovery on the Person, Company, and Opportunity objects, and create any custom objects (Quote, Product, PriceList, Project, Invoice) required by the migration scope. We configure picklist options for stage names, deal status, and any enumerated custom fields. This step runs before any data import because Twenty's CSV import path does not create fields, only records.

  3. Workspace member provisioning and owner reconciliation

    We extract every distinct Berry CRM owner referenced on records and match by email against Twenty workspace members. Any owner without a matching Twenty account goes to a reconciliation queue for the customer's admin to provision. Users must exist in Twenty before import because Person and Company records reference workspace members as assignees and owners.

  4. Data export and transform

    We extract full CSV exports from Berry CRM for each object type, run transformation scripts to rename and type-cast fields to match Twenty's schema, and apply the custom field mappings established during discovery. We flag records with missing required fields and apply customer-approved defaults or exclusions. The transform output is a set of staging CSV files per object.

  5. Staging migration and validation

    We run a first-pass migration into the customer's Twenty staging environment using a subset of the data to validate field mappings, confirm relationship resolution (Person linked to Company, Opportunity linked to Person and Company), and spot-check 25-50 records against the Berry CRM source. We correct mapping errors in the staging pass before the production migration begins.

  6. Production migration and cutover

    We run the full production migration in dependency order: Companies (first, as the root object), Persons (with companyId resolved), Opportunities (with personId and companyId resolved), Products and PriceLists, Custom Quote and Invoice objects, Tasks (with parent links resolved), and Projects. Each phase emits a row-count reconciliation report. We freeze Berry CRM writes during the final delta migration and cutover window, run the delta pass, then enable Twenty as the system of record.

  7. Handoff and automation inventory

    We deliver the migration completion report including record counts per object, any excluded records and reasons, and a list of any Berry CRM automation, alert, or workflow behaviors discovered during export for the customer's admin to rebuild in Twenty. We provide a one-week post-migration support window for reconciliation issues raised by the customer's team. Workflow rebuild and admin training are outside standard migration scope.

Platform deep dives

Context on both ends of the pair

Berry crm logo

Berry crm

Source

Strengths

  • Low monthly per-user cost in AED ($5-$16/user) competitive for Gulf-region SMBs.
  • All-in-one bundle covering CRM, invoicing, quotes, campaigns, and attendance tracking.
  • Built-in Computer Telephony Integration for call tracking on both tiers.
  • Excel import/export and customizable dashboards in both plans.
  • Elite tier includes a dedicated account manager and training as standard.

Weaknesses

  • Premier hard caps at 35 users and 15,000 contacts, forcing tier upgrades for growing teams.
  • No public API or developer documentation — integrations require vendor-led custom work.
  • Minimum 5-license, 1-year commitment on Premier limits flexibility for very small or seasonal teams.
  • Limited third-party review footprint makes due diligence difficult.
  • Regional focus on Gulf markets and limited integration ecosystem versus global CRM competitors.
Twenty CRM logo

Twenty CRM

Destination

Strengths

  • AGPL-3.0 open-source license with full source code on GitHub — no vendor lock-in, no sunset risk.
  • Unlimited users and unlimited custom objects on self-hosted, with no feature gating based on headcount.
  • REST and GraphQL APIs available on all paid tiers, not locked behind an enterprise add-on fee.
  • MCP server and webhooks shipped as standard features, not premium upgrades.
  • Modern PostgreSQL-backed data model that developer teams can query, extend, and self-host.

Weaknesses

  • Recent v1.0 release means limited production hardening compared to CRMs with multi-year operational track records.
  • No native email sequencing or sales engagement tools — follow-up cadences require a separate platform.
  • No native two-way email sync or inbox integration, requiring third-party connectors for full activity logging.
  • Self-hosting 'free' pricing hides real infrastructure and DevOps costs that stack up over time.
  • Workflow automation is functional but lacks the complexity needed for sophisticated multi-step sales motions.

Complexity grading

How hard is this migration?

Moderate CRM migration. 5 of 8 objects need a mapping; the rest are 1:1.

C

Overall complexity

Moderate migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Berry crm and Twenty CRM.

  • Object compatibility

    C

    5 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Berry crm: Not publicly documented.

  • Data volume sensitivity

    B

    Berry crm doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Berry crm to Twenty CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Berry crm to Twenty CRM data migrations

Answers to the questions buyers ask most during Berry crm to Twenty CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Book a free 30 minute consultation

Most Berry CRM to Twenty CRM migrations complete in three to five weeks for accounts with up to 10,000 contacts, 2,000 deals, and no complex custom objects. Migrations involving Projects with task hierarchies, multi-line-item Quotes, or extensive custom field sets on all object types move to six to ten weeks because of discovery export work, custom field schema creation in Twenty, and parent-record dependency sequencing before insert.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Berry crm.
Land in Twenty CRM, intact.

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