CRM migration

Migrate from Real Intelligence to HubSpot

Field-level mapping, validation, and rollback between Real Intelligence and HubSpot. We move data and schema; workflows are rebuilt natively in HubSpot.

Real Intelligence logo

Real Intelligence

Source

HubSpot

Destination

HubSpot logo

Compatibility

100%

12 of 12

objects map 1:1 between Real Intelligence and HubSpot.

Complexity

BStandard

Timeline

3–7 days

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Real Intelligence is a competitive intelligence and CRM platform that stores accounts, contacts, deals, and competitive data in a schema optimized for market analysis rather than standard CRM conventions. HubSpot stores data in its Smart CRM object model: Contacts, Companies, Deals, Tickets, and custom objects with HubSpot-native property types. The migration carries all standard CRM objects (accounts → companies, contacts, deals) plus Real Intelligence's custom intelligence fields into HubSpot custom properties or custom objects for reference. Workflows, automation rules, and any AI-driven scoring logic built inside Real Intelligence do not migrate because their execution engine is proprietary — those definitions are exported as a rebuild reference for your HubSpot admin. The migration uses Real Intelligence's export API to pull records in sequence (accounts first, then contacts, then deals and activities), maps field types to HubSpot property types, and loads via HubSpot's bulk import with delta-pickup capturing any in-flight changes during the cutover window.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Real Intelligence logo

Real Intelligence

What's pushing teams away

  • Hard dependency on Salesforce — teams without Salesforce licences cannot use any Real Intelligence product, forcing a separate Salesforce purchase before adoption.
  • Pricing is fully sales-led with no public tiers — Real Intelligence directs visitors to 'book a FREE strategy call' for any pricing inquiry.
  • Smaller ISV scale compared to top-tier Salesforce ISVs means fewer trained implementation partners outside the vendor's four-city footprint.
  • Real Bots and broader AI voice assistant capability is newer than the property/event modules, so feature maturity varies across the product family.
  • Layered AppExchange + ISV/OEM licensing creates procurement complexity for buyers who must reconcile Salesforce licence costs with the Real Intelligence subscription.

Choosing

HubSpot logo

HubSpot

What's pulling them in

  • Lowest barrier to entry of any major CRM — the free tier with unlimited contacts lets teams validate fit before committing to a paid plan, according to G2 and Capterra reviewers.
  • Native integration between the CRM and sales engagement tools (sequences, email tracking, dialer) means no separate sync configuration, a theme across G2 Sales Hub reviews.
  • Pipeline visualization, deal tracking, and automated workflows are consistently praised as intuitive and easy to set up without developer involvement.
  • Strong onboarding for new team members — reviewers on Capterra and G2 highlight how quickly new reps become productive without formal training.
  • The HubSpot platform ecosystem (Marketing, Sales, Service, CMS hubs) allows growing companies to consolidate tools without building new integrations.

Object mapping

How Real Intelligence objects map to HubSpot

Each row shows how a Real Intelligence object lands in HubSpot, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Real Intelligence

Account

maps to

HubSpot

Company

1:1
Fully supported

Direct map. Real Intelligence accounts become HubSpot companies. The account name, domain, industry, employee count, and revenue fields map to HubSpot Company properties, preserving original values. Parent-account hierarchies in Real Intelligence map to HubSpot's parent company relationship, and any custom fields on the account are transferred as HubSpot custom properties. All mappings are validated for data type compatibility before migration.

Real Intelligence

Contact

maps to

HubSpot

Contact

1:1
Fully supported

Direct map. Real Intelligence contacts map to HubSpot contacts with all standard fields (name, email, phone, job title, address) preserved. Owner assignment resolves by email match against HubSpot users, and any unmatched owners are flagged for manual assignment. Contacts without a primary account land as unassociated contacts in HubSpot, and custom fields on contacts are migrated as HubSpot custom properties.

Real Intelligence

Deal

maps to

HubSpot

Deal

1:1
Fully supported

Direct map. Real Intelligence deals map to HubSpot deals. The deal name, amount, close date, and stage fields translate to HubSpot deal properties, and any custom deal fields are migrated as HubSpot custom properties. HubSpot deal pipelines must be configured before migration so stage values map value-by-value, and deal owner assignment resolves by email match against HubSpot users. Probability values are preserved where applicable.

Real Intelligence

Deal Pipeline

maps to

HubSpot

Deal Pipeline

1:1
Fully supported

Direct map. Real Intelligence deal pipelines map to HubSpot deal pipelines. Each pipeline in Real Intelligence becomes a separate pipeline in HubSpot, preserving the original pipeline name and any custom fields. Pipeline stage names require value-by-value mapping against HubSpot stage pick-list values, and stage order is retained to maintain deal progression logic. Any stage-level probability settings are also transferred.

Real Intelligence

Activity (Call, Email, Meeting)

maps to

HubSpot

Engagement (calls, emails, meetings)

1:1
Fully supported

Direct map. Real Intelligence logged calls, emails, and meetings migrate as HubSpot engagements with original timestamps, owners, and parent record associations preserved. Note content maps to HubSpot engagement notes, and any custom activity fields are transferred as HubSpot custom properties. The migration maintains the chronological timeline of interactions and ensures that engagement links to the correct Contact, Company, or Deal record in HubSpot.

Real Intelligence

Competitive Intelligence Record

maps to

HubSpot

Custom Object (reference)

1:1
Fully supported

Real Intelligence stores competitor profiles, market positioning, and threat assessments in custom objects. These map to HubSpot custom objects with properties preserved as HubSpot custom properties. The relationship to the primary account is migrated as a custom association, and any historical notes or attachments linked to the intelligence record are also transferred. This ensures that competitive insights remain linked to the correct Company record in HubSpot.

Real Intelligence

AI Score / Intelligence Rating

maps to

HubSpot

Custom Number Property

1:1
Fully supported

Real Intelligence's proprietary scoring algorithm generates numerical ratings stored in custom fields. These migrate as HubSpot custom number properties as static values, preserving historical scoring data for reference. HubSpot's predictive lead scoring or Breeze scoring replaces this functionality post-migration, allowing teams to define new criteria and thresholds that align with their current sales process. The original score definitions are exported as a rebuild guide.

Real Intelligence

Intelligence Lifecycle Stage

maps to

HubSpot

Custom Picklist Property

1:1
Fully supported

Real Intelligence tracks intelligence lifecycle stages (New, Analyzing, Disseminated, Archived) for market research workflows. There is no HubSpot native equivalent, so we create a HubSpot custom picklist property to preserve the original stage values for reference. This custom picklist can be used for segmentation, filtering, and reporting on intelligence records within HubSpot, and any stage-change history is retained as part of the record's audit trail.

Real Intelligence

Workflow / Automation Rule

maps to

HubSpot

Not migrated

1:1
Fully supported

Real Intelligence workflow definitions, scoring rules, and trigger-based sequences do not execute in HubSpot. We export workflow definitions as a structured reference document your HubSpot admin uses to rebuild rules in HubSpot's workflow builder. The export includes trigger conditions, action steps, timing logic, and any conditional branches, providing a complete blueprint for recreating the original automation logic in HubSpot.

Real Intelligence

Report / Dashboard

maps to

HubSpot

Not migrated

1:1
Fully supported

Real Intelligence competitive intelligence reports and dashboards are built on its analytics engine. The underlying data migrates to HubSpot but reports must be rebuilt using HubSpot's reporting tools and Breeze Analytics. We provide a report-structure reference from the source system.

Real Intelligence

Attachment / File

maps to

HubSpot

File Attachment

1:1
Fully supported

Files attached to accounts, contacts, or deals in Real Intelligence are downloaded and re-uploaded as HubSpot file attachments, preserving original file names and metadata. File size limits apply per HubSpot's upload constraints, and any files exceeding the limit are flagged for manual handling. Inline images in notes are extracted and rehosted as separate HubSpot files, ensuring visual content remains accessible within the record.

Real Intelligence

Account-Contact Association

maps to

HubSpot

Primary + Secondary Company

1:1
Fully supported

Real Intelligence allows N:N account-to-contact associations. HubSpot associates each contact with one primary company and supports secondary company associations. The primary account maps by most-recent engagement or your specified rule; secondary associations are preserved in HubSpot's additional company relationships. FlitStack generates a mapping report that details which account was selected as primary for each contact, helping you validate the association logic before final migration.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Real Intelligence logo

Real Intelligence gotchas

High

Salesforce dependency is a hard prerequisite for any Real Intelligence product

High

Custom CAD floor plan files require separate binary migration

Medium

Real Bots AI voice agent state is not exportable

Medium

MyQR app QR codes are tied to vendor infrastructure

Low

Real Events QR scanner integration requires Salesforce mobile app or vendor-issued device

HubSpot logo

HubSpot gotchas

High

Marketing Contacts billing model is migration-critical

High

Feature tier gating is not visible until onboarding

Medium

Mandatory onboarding fees inflate year-one cost

Medium

HubSpot CSV importer cannot migrate engagements or attachments

Medium

Custom objects require Enterprise and a pre-existing schema

Pair-specific challenges

  • AI-generated intelligence scores are static at migration time

    Real Intelligence generates competitive scores and threat ratings using its proprietary AI model. These scores migrate as static HubSpot custom properties because they reference algorithms that do not exist inside HubSpot. After migration, teams using HubSpot Breeze AI or HubSpot's predictive lead scoring must redefine the scoring logic — FlitStack exports the score definitions and historical thresholds as a rebuild reference. This is not data loss but a functional gap that requires post-migration configuration.

  • Real Intelligence's N:N account-to-contact model collapses to HubSpot's primary company association

    Real Intelligence allows a contact to be associated with multiple accounts simultaneously — a common pattern in competitive intelligence workflows where a contact works across multiple market players. HubSpot's contact-to-company model designates one primary company per contact, with additional associations stored as secondary company relationships. During migration, the most-recently-active account association becomes the primary company; all other associations are preserved as secondary companies in HubSpot. Teams relying on the N:N model for reporting need to adjust their HubSpot segmentation approach post-migration.

  • Competitive intelligence objects require HubSpot custom property or custom object creation before migration

    Real Intelligence stores competitor profiles, market positioning narratives, threat assessments, and win/loss analysis in custom objects and fields that have no direct HubSpot native equivalent. HubSpot's standard Company, Contact, and Deal objects have no competitive intelligence fields out of the box. FlitStack creates HubSpot custom properties or custom objects to hold this data, but the schema must be defined and approved before migration runs. Intelligence lifecycle stages (New, Analyzing, Disseminated, Archived) require a custom picklist property since HubSpot's lifecycle stage is sales-and-marketing oriented, not research-workflow oriented.

  • Real Intelligence's export API may require multiple passes under rate-limit constraints

    Real Intelligence's API enforces rate limits on data export requests. For datasets exceeding 10,000 records, FlitStack sequences the export into multiple paginated passes to stay within rate limits. Each pass must be timestamp-coordinated so in-flight records modified between passes are captured. Teams with very large datasets (50,000+ records) should expect extended export windows that affect the overall migration timeline. FlitStack's delta-pickup mechanism reconciles records modified during the export sequence before the final HubSpot load.

  • HubSpot's marketing contact billing model does not apply to migrated Real Intelligence data

    HubSpot bills marketing contact counts above a threshold on certain Hub plans. Real Intelligence has no equivalent billing distinction — all contacts are treated uniformly. After migration, any contacts that qualify as marketing contacts under HubSpot's definitions trigger billing logic retroactively. FlitStack does not filter contacts by HubSpot's marketing contact criteria during migration. Teams should review their HubSpot plan terms post-migration and work with HubSpot billing support to understand any contact-count adjustments that may apply.

Migration approach

Six steps for a successful Real Intelligence to HubSpot data migration

  1. Export and profile the Real Intelligence data schema

    FlitStack connects to Real Intelligence's export API and pulls a full schema inventory: all objects, field names, field types, custom fields, and relationship definitions. We profile record counts per object, identify custom intelligence fields and lifecycle stage configurations, and surface any non-standard field types that require HubSpot custom property creation. This step produces the mapping plan that drives all subsequent migration work.

  2. Create HubSpot schema: custom properties, pipelines, and lifecycle stage property

    Before data lands in HubSpot, FlitStack creates the custom properties and custom objects required by the mapping plan. Intelligence scores, threat ratings, market positioning, and intelligence lifecycle stages become HubSpot custom properties with appropriate data types (number, text, picklist). Deal pipelines matching Real Intelligence's pipeline structure are pre-created, with each stage defined to align with existing stage names. The custom object for competitive intelligence records is set up with the necessary associations to Company and Contact, and all property definitions are validated for uniqueness before migration begins.

  3. Resolve owners and validate data quality before migration

    Owner email addresses from Real Intelligence are matched against HubSpot user accounts. Unmatched owners are flagged with the full list of records assigned to them so your team can either invite them to HubSpot or reassign before migration. FlitStack also runs a data-quality pass: duplicate detection on accounts and contacts, date-format validation, and required-field checks against HubSpot's mandatory property requirements.

  4. Run a sample migration with field-level diff

    A representative slice — typically 100–500 records spanning accounts, contacts, deals, and competitive intelligence objects — migrates into HubSpot first. FlitStack generates a field-level diff comparing source values against destination values for every mapped property, highlighting any discrepancies in data type, length, or format. You verify intelligence score mapping, competitive data placement, pipeline-to-stage mapping, and owner resolution before the full migration commits. This dry-run validates mapping logic and ensures your team can approve the final cutover with confidence.

  5. Execute full migration with delta-pickup and audit logging

    The full dataset migrates into HubSpot using the sequenced load plan: accounts first, then contacts, then deals, then activities and competitive intelligence records. A delta-pickup window (24–48 hours) captures any records created or modified in Real Intelligence during the cutover, ensuring the final HubSpot state reflects all recent changes. Every operation is logged in FlitStack's audit trail, providing a complete history of each record's migration. One-click rollback reverts the HubSpot dataset if reconciliation fails, minimizing risk and enabling a safe retry.

Platform deep dives

Context on both ends of the pair

Real Intelligence logo

Real Intelligence

Source

Strengths

  • Salesforce ISV/OEM model leverages existing Salesforce identity, security, and reporting.
  • Multi-product family covers property, event, product, and AI voice capabilities under one vendor.
  • Native CAD floor plan integration via Real Floorplan is unusual in Salesforce ISV ecosystem.
  • Strong reference customers (Columbia University, Coldwell Banker, Intero, Alain Pinel).
  • Four-region presence (Silicon Valley, Las Vegas, London, Japan) supports global rollouts.

Weaknesses

  • Hard Salesforce dependency restricts addressable market to existing Salesforce customers.
  • No public pricing on realintelligence.com or AppExchange — all quotes require sales contact.
  • Smaller scale versus top Salesforce ISVs means thinner partner ecosystem outside vendor cities.
  • Newer Real Bots voice AI product has less maturity than property/event modules.
  • Layered licensing (Salesforce + Real Intelligence) creates procurement complexity.
HubSpot logo

HubSpot

Destination

Strengths

  • Genuinely useful free CRM tier with no seat limit on contact records.
  • All-in-one sales engagement layer (sequences, email tracking, calling, dialer) embedded natively in the CRM, eliminating a separate integration.
  • Intuitive interface and fast onboarding for individual reps, per G2 and Capterra reviews.
  • Workflow automation triggers across contacts, deals, and tickets with a visual builder.
  • API coverage for all standard objects including custom objects at Enterprise tier.

Weaknesses

  • Pricing model is contact-based at the marketing layer — importing all records as marketing contacts can multiply the monthly bill by 4×.
  • Feature tier cliffs are frequent surprises: sequences, calling, advanced reporting, and quoting are all gated, often requiring plan upgrades mid-implementation.
  • Mandatory onboarding fees at Professional ($1,500) and Enterprise ($3,500) are not prominently disclosed on the pricing page.
  • API rate limits are restrictive for bulk migration — burst limits of 100-200 req/10sec and search endpoint limits of 4 req/sec require careful job queuing.
  • Custom objects, additional pipelines, and advanced forecasting are Enterprise-only, making cost projections difficult for growing teams.

Complexity grading

How hard is this migration?

Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Real Intelligence and HubSpot.

  • Object compatibility

    B

    2 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Real Intelligence: Inherits Salesforce API governor limits — typically 15,000 API calls per 24h for Enterprise Edition (varies by edition and add-on licensing)..

  • Data volume sensitivity

    A

    Real Intelligence exposes a bulk API — large-volume migrations stream efficiently.

Estimator

Estimate your Real Intelligence to HubSpot migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Real Intelligence to HubSpot data migrations

Answers to the questions buyers ask most during Real Intelligence to HubSpot migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Real Intelligence to HubSpot migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most Real Intelligence to HubSpot migrations go live in 3–7 days for under 25,000 total records. Configurations with extensive competitive intelligence fields, multiple custom objects, or large datasets (25,000+ records) extend to 2–3 weeks. The longest phase is planning, schema setup in HubSpot, and testing — the actual data movement runs within hours. FlitStack sequences the migration to respect Real Intelligence API rate limits, which can extend export time for very large datasets.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Real Intelligence.
Land in HubSpot, intact.

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