ERP migration

Migrate from Infor VISUAL to Microsoft Dynamics 365 Business Central

Field-level mapping, validation, and rollback between Infor VISUAL and Microsoft Dynamics 365 Business Central. We move data and schema; workflows are rebuilt natively in Microsoft Dynamics 365 Business Central.

Infor VISUAL logo

Infor VISUAL

Source

Microsoft Dynamics 365 Business Central

Destination

Microsoft Dynamics 365 Business Central logo

Compatibility

86%

12 of 14

objects map 1:1 between Infor VISUAL and Microsoft Dynamics 365 Business Central.

Complexity

BStandard

Timeline

10-14 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Infor VISUAL uses a work-order-centric data model where BOM materials attach to specific routing operations rather than to a centralized BOM record. This scatter pattern is a structural difference from Microsoft Dynamics 365 Finance and Operations, where materials on a production order belong to the order itself. We reconstruct the Operation-Material relationship by joining on Work Order header and operation sequence number during the migration mapping phase, then write materials back to their correct operation step in Dynamics 365. We extract EDI trading partner configuration separately from customer and vendor master records because VISUAL stores this data in linked configuration tables that a transactional data export misses silently. Open Customer Orders, Purchase Orders, and Invoices migrate with full header and line detail, and we flag any invoice layouts or notes fields that require post-migration layout rebuild. Workflows, automations, and the Infor OS predefined migration sequences are not migrated as code; we deliver a written inventory for the customer's consultant and admin to rebuild in Dynamics 365.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Infor VISUAL logo

Infor VISUAL

What's pushing teams away

  • Long implementation timelines (averaging 4 months per G2) and the need for qualified consultants create sticker shock and project fatigue for mid-market buyers.
  • Performance degrades under high transaction volume or complex multi-level BOMs, requiring ongoing tuning that smaller IT teams cannot sustain independently.
  • Pricing opacity — no public list price — forces buyers into a sales-driven negotiation where upsell add-ons are revealed post-contract.
  • When companies outgrow make-to-order workflows and need configure-to-order or engineer-to-order capabilities, VISUAL's feature set becomes a ceiling rather than a foundation.

Choosing

Microsoft Dynamics 365 Business Central logo

Microsoft Dynamics 365 Business Central

What's pulling them in

  • Deep integration with Microsoft 365, Power BI, and Power Platform means organizations already on the Microsoft stack get identity, reporting, and workflow continuity out of the box.
  • Unified financials, sales, service, and operations replace multiple disconnected systems — users report that data entered once flows through purchase orders, invoicing, and approvals without manual re-entry.
  • Copilot AI features (predictive analytics, embedded business intelligence) are included in both Essentials and Premium tiers, addressing demand for AI without separate module purchases.
  • Named-user licensing with no concurrent model appeals to organizations that want predictable per-seat costs even if some users access the system infrequently.
  • Strong partner ecosystem with certified NAV-to-Business Central migration specialists gives mid-market companies confidence the cutover from legacy Navision can be executed reliably.

Object mapping

How Infor VISUAL objects map to Microsoft Dynamics 365 Business Central

Each row shows how a Infor VISUAL object lands in Microsoft Dynamics 365 Business Central, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Infor VISUAL

Work Order

maps to

Microsoft Dynamics 365 Business Central

Production Order (Finance and Operations) or Production Order (Business Central)

1:1
Fully supported

VISUAL Work Order headers map to Dynamics 365 Production Order records. The Work Order number, description, scheduled start and end dates, priority, and status migrate as typed fields. We resolve the Work Order type to a corresponding Production Order type in Finance and Operations or a Manufacturing setup in Business Central. Closed and historical Work Orders migrate as completed production orders with actual cost and actual dates populated from VISUAL's actual costing records.

Infor VISUAL

Routing

maps to

Microsoft Dynamics 365 Business Central

Route (Finance and Operations) or Work Center and Machine Center (Business Central)

1:1
Fully supported

VISUAL Routing definitions map to Dynamics 365 Route records. Each operation sequence, work center reference, setup time, run time, and queue time migrate as typed Route operations. We preserve the operation sequence order and link each operation to the correct Work Center or Machine Center in Business Central, or to the Operations resource group in Finance and Operations. Resource skill and proficiency requirements on the routing map to Route requirement records in the destination.

Infor VISUAL

Bill of Materials (BOM)

maps to

Microsoft Dynamics 365 Business Central

BOM and Formula (Finance and Operations) or BOM (Business Central)

1:many
Fully supported

VISUAL BOM materials are scattered across routing operations rather than stored as a flat single-level or multi-level structure. We reconstruct the BOM by joining on Work Order header and operation sequence number to build the operation-material linkage, then write the BOM items back to their correct operation step in the destination. Where VISUAL uses multi-level BOMs with phantom assemblies, we flatten or preserve the hierarchy based on the destination's BOM explosion settings. Any BOM items without a routing operation attachment are flagged as orphans for customer review.

Infor VISUAL

Item Master

maps to

Microsoft Dynamics 365 Business Central

Released Product (Finance and Operations) or Item (Business Central)

1:1
Fully supported

VISUAL Item records (SKU, description, unit of measure, cost, revision) map to Released Products in Finance and Operations or Items in Business Central. Item type (stocked, service, BOM, planning) maps to the corresponding Product type. Revision-controlled items from VISUAL become versioned items in Dynamics 365 with effective date ranges. Custom properties on the VISUAL item record map to extension fields on the destination item.

Infor VISUAL

Customer Order

maps to

Microsoft Dynamics 365 Business Central

Sales Order (Finance and Operations) or Sales Order (Business Central)

1:1
Fully supported

VISUAL Customer Orders drive the order-to-cash cycle and map to Microsoft Dynamics 365 Sales Orders. Order headers, line items, quantities, pricing, and discount structures migrate as typed fields. Open orders migrate with full detail; completed orders migrate as closed historical records. We resolve Customer Order number to Sales Order number and map the VISUAL order status to the corresponding Dynamics 365 status. EDI-ready CPO transaction set data from VISUAL is preserved in a custom field if the customer maintains EDI-based order processing.

Infor VISUAL

Purchase Order

maps to

Microsoft Dynamics 365 Business Central

Purchase Order (Finance and Operations) or Purchase Order (Business Central)

1:1
Fully supported

VISUAL Purchase Orders and associated ASNs migrate with full header and line detail. Line items, quantities, prices, delivery dates, and vendor references map to typed Purchase Order fields. ASN EDI 856 data extracted from VISUAL fixed-length file exports maps to Dynamics 365 Shipment notice records or a custom ASN entity. Open POs migrate as active records; closed POs migrate as historical records with receipt and invoice matching preserved.

Infor VISUAL

Invoice

maps to

Microsoft Dynamics 365 Business Central

Free Text Invoice or Sales Invoice (Finance and Operations) or Sales Invoice (Business Central)

1:1
Fully supported

VISUAL invoices export as EDI 810 fixed-length files or through the Excel export background job. We map header, line, and subline detail including invoice number, date, customer reference, amounts, and tax codes. Custom invoice layouts and notes fields are flagged for post-migration layout rebuild in Dynamics 365 Report Designer or SSRS. Historical invoices migrate as posted records; open invoices migrate as pending.

Infor VISUAL

Customer

maps to

Microsoft Dynamics 365 Business Central

Customer (Finance and Operations) or Customer (Business Central)

1:1
Fully supported

VISUAL Customer master records including addresses, contacts, credit limits, and payment terms migrate as Customer records. We map to the destination Customer by customer number and address structure. EDI trading partner assignments stored in VISUAL's linked configuration tables are extracted separately and mapped to the destination's EDI trading partner or electronic document settings. Address roles (invoice, delivery, primary) map to Dynamics 365 address purpose fields.

Infor VISUAL

Vendor

maps to

Microsoft Dynamics 365 Business Central

Vendor (Finance and Operations) or Vendor (Business Central)

1:1
Fully supported

VISUAL Vendor master records including addresses, payment terms, and EDI configuration migrate as Vendor records. We cross-reference by vendor number and flag duplicate vendor names for customer resolution. EDI configuration on vendors is extracted as a separate configuration plane and mapped to the destination's vendor EDI or electronic document settings. Payment terms and hold status migrate as typed fields.

Infor VISUAL

Chart of Accounts

maps to

Microsoft Dynamics 365 Business Central

Main Account (Finance and Operations) or G/L Account (Business Central)

1:1
Mapping required

VISUAL GL account codes and descriptions export via database export tool or Excel. We map account numbers and descriptions and flag multi-company or intercompany account segments that require segment-level configuration in Dynamics 365. Account balances for open and closed periods migrate as part of the financial migration scope. The account structure (numbering format, segment count, segment delimiters) is preserved as a configuration deliverable.

Infor VISUAL

Open AP/AR Records

maps to

Microsoft Dynamics 365 Business Central

Vendor Invoice Journal and Customer Ledger Entries (Finance and Operations) or Open Vendor and Customer Ledger Entries (Business Central)

1:1
Mapping required

Open payables and receivables require careful balance verification during migration. We extract open invoice detail including invoice number, date, due date, outstanding amount, partial payment status, and payment application history. We apply payment status mapping and flag records where partial payments have been made so that the remaining balance and payment application are both reflected in the destination. Balance totals are reconciled against VISUAL trial balance before and after load.

Infor VISUAL

Employee

maps to

Microsoft Dynamics 365 Business Central

Worker or Human Resources Worker (Finance and Operations) or Employee (Business Central)

1:1
Fully supported

VISUAL Employee records from the HR module include pay rates, departments, and cost center assignments. We map current active employee records to the destination Worker or Employee entity. Where VISUAL uses effective-dated compensation history, we map the current active record and flag historical compensation records for manual entry or a separate HR migration engagement. Cost center and department assignments map to the destination's organizational hierarchy.

Infor VISUAL

Quality Records

maps to

Microsoft Dynamics 365 Business Central

Quality Order or Quality Association (Finance and Operations)

1:1
Mapping required

Quality management data in VISUAL (inspection results, non-conformance records) may exist in custom tables or quality module records. We assess the source schema during discovery and flag whether quality data is migratable or requires post-migration manual re-entry. When migratable, we map inspection types, sampling plans, and non-conformance codes to the corresponding quality entities in Finance and Operations.

Infor VISUAL

EDI Trading Partner Configuration

maps to

Microsoft Dynamics 365 Business Central

Trading Partner or Electronic Document Settings

lossy
Fully supported

VISUAL EDI trading partner preferences (partner ID, transaction set version, BOL formatting) are stored in configuration records linked to customer and vendor records, not in the customer or vendor master tables. We run a dedicated EDI configuration extraction and map each partner's settings to the destination's trading partner records. We flag any destination-side EDI configuration that requires manual setup, particularly for AS2, OFTP, or REST-based EDI integrations.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Infor VISUAL logo

Infor VISUAL gotchas

High

Work Order BOM attachment logic breaks if migrated as flat records

High

Infor OS API rate limits throttle bulk migration throughput

Medium

Predefined migration sequences require consultant authorization to modify

Medium

EDI trading partner configuration is not in the primary data tables

Low

Maintenance mode required for database-level exports

Microsoft Dynamics 365 Business Central logo

Microsoft Dynamics 365 Business Central gotchas

High

Named-user licensing has no concurrent-use relief

High

API rate limits throttle large-volume migrations

Medium

Historical posted transactions require selective migration scoping

Medium

NAV-to-Business Central cloud migration requires partner coordination

Low

Custom fields and AL extensions require separate migration handling

Pair-specific challenges

  • VISUAL BOM materials attach to operations, not BOM headers

    VISUAL scatters BOM materials across routing operations rather than storing them as a flat single-level or multi-level structure. If we extract BOM items as standalone records without preserving the operation-to-material linkage, the destination loses the scheduling dependency that VISUAL uses to trigger material release. We reconstruct the Operation-Material relationship by joining on the Work Order header and operation sequence number during the migration mapping phase, then write the materials back to their correct operation step in Dynamics 365. Any BOM items without a routing operation attachment are flagged as orphans for customer review before load.

  • EDI trading partner configuration is not in the primary data tables

    VISUAL stores EDI trading partner preferences (partner ID, transaction set version, BOL formatting) in configuration records linked to customer and vendor records, not in the customer or vendor master tables themselves. A transactional data export that focuses only on customer and vendor master records silently drops the EDI setup, breaking automated order receipt and ASN generation after cutover. We run a dedicated EDI configuration extraction as a separate data plane and map each partner's settings to Dynamics 365 trading partner or electronic document settings. We flag any destination-side EDI configuration that requires manual rebuild.

  • Infor OS API rate limits throttle bulk migration throughput

    The Infor OS API Gateway enforces per-tenant execution limits: 250K per month on Essentials, 1.25M on Professional, 6.25M on Enterprise, with peak rates of 3,000 to 15,000 per minute depending on tier. A large VISUAL migration with thousands of open orders and historical records can exhaust Essentials-tier limits within hours. We monitor API execution counts against the tenant's tier allowance before migration and throttle or batch exports to avoid rate-limit pauses. Where limits are constraining, we fall back to database-level exports rather than API calls. Database-level exports require the M3 Business Engine to be in maintenance mode, which requires a scheduled window with the customer's change management process.

  • Dynamics 365 requires BOM explosion strategy before production order import

    Microsoft Dynamics 365 Finance and Operations handles BOMs as self-contained structures where materials belong to a BOM master and are consumed by production orders via BOM lines. VISUAL's operation-attached material model requires a BOM reconstruction step before production orders can import. We flag cases where destination BOM structures need consolidation versus cases where per-operation material records can be preserved as separate BOMs. Business Central supports a simpler BOM model that is closer to VISUAL but still requires BOM header creation before line import. Without this step, production orders import without material coverage.

  • Open AP/AR records require balance reconciliation at cutover

    Open payables and receivables in VISUAL may have partial payments, credit memos, and payment applications that span multiple records. Migrating these requires preserving not just the open invoice but the full payment application chain. We extract open invoice detail including partial payment status and flag records where partial payments have been made. Balance totals are reconciled against the VISUAL trial balance before and after load. Any discrepancy triggers a root-cause investigation before the destination is cleared for go-live.

Migration approach

Six steps for a successful Infor VISUAL to Microsoft Dynamics 365 Business Central data migration

  1. Discovery and destination edition selection

    We audit the VISUAL environment across installed modules, open work order count, historical transaction volume, EDI trading partner count, BOM complexity (single-level versus multi-level), chart of account structure, and any custom tables. We pair this with a Dynamics 365 edition decision: Business Central ($70-$110/user/month) covers most SMB scopes with standard manufacturing; Finance and Operations ($180/user/month) is required for advanced manufacturing, warehouse management, and project accounting. The discovery output is a written migration scope, object inventory, and edition recommendation.

  2. EDI configuration extraction and BOM reconstruction design

    We run a dedicated EDI trading partner configuration extraction separate from the transactional data export. We join customer and vendor master records with their linked EDI configuration tables to capture partner IDs, transaction set versions, and BOL formatting rules. In parallel, we design the BOM reconstruction logic: we join VISUAL BOM material records to routing operation records on Work Order header and operation sequence number to build the operation-to-material linkage before mapping to the destination BOM structure. This step is the critical path item because it determines whether production orders import with material coverage.

  3. Schema deployment and sandbox migration

    We deploy the destination schema in a Dynamics 365 Sandbox (Full Copy or Partial Copy). This includes Released Products or Items, Route definitions, BOM structures, Customers, Vendors, Chart of Accounts, and any custom entities. We run a full migration into sandbox using production-like data volume. The customer's operations manager and finance lead reconcile record counts and spot-check 25-50 random records against the VISUAL source. Any mapping corrections happen in sandbox before production migration begins.

  4. Financial reconciliation and trial balance verification

    We extract the VISUAL trial balance and open AP/AR aging report before migration. We reconcile GL account totals and open receivable/payable balances against the VISUAL source data. Any discrepancy triggers a root-cause investigation. We then load chart of account structures, GL balances, and open AP/AR records into Dynamics 365 and verify that the destination trial balance matches the source trial balance before proceeding to transactional data.

  5. Production migration in dependency order

    We run production migration in record-dependency order: Chart of Accounts, then Customers and Vendors (with EDI configuration), then Items and BOMs (reconstructed), then Routings, then Work Orders (with operation-attached materials), then Sales Orders, Purchase Orders, Invoices, and Employee records. Each phase emits a row-count reconciliation report before the next phase begins. We use Dynamics 365 data management jobs or Azure Data Factory for Finance and Operations entity imports, with batch sizing adjusted for entity-specific throttling limits.

  6. Cutover, validation, and automation rebuild handoff

    We freeze VISUAL writes during cutover and run a final delta migration of any records modified during the migration window. We verify production order material coverage in Dynamics 365, confirm open AP/AR balance reconciliation, and validate EDI trading partner configuration. We deliver a written inventory of VISUAL workflows, automations, and predefined migration sequences that require rebuild in Dynamics 365 using Power Automate, Finance and Operations workflow designer, or Business Central workflow configuration. We do not rebuild these as code inside the migration scope. We support a one-week hypercare window for reconciliation issues.

Platform deep dives

Context on both ends of the pair

Infor VISUAL logo

Infor VISUAL

Source

Strengths

  • Order-driven scheduling that respects both capacity and material availability simultaneously.
  • Built-in EDI (ANSI X12) support for customer orders, ASNs, and invoices without third-party middleware.
  • Work-order-centric design aligns with make-to-order and job-shop manufacturing workflows.
  • Real-time actual costing (FIFO, average, standard) integrated with production operations.
  • Integration ecosystem through Infor OS API Gateway with tiered rate limits.

Weaknesses

  • Pricing is opaque — no public list price and implementation costs vary by scope.
  • Implementation timelines average 4 months, driven largely by consultant dependency for configuration.
  • Performance issues reported under high transaction volumes or complex multi-level BOMs.
  • Limited migration tooling — Infor's own 2015 migration example document is the primary reference, suggesting manual and consultant-led processes.
  • Cloud and SaaS feature parity gaps compared to native Infor CloudSuite Industrial.
Microsoft Dynamics 365 Business Central logo

Microsoft Dynamics 365 Business Central

Destination

Strengths

  • Tight integration with Microsoft 365 (Outlook, Teams, SharePoint) for users already in the Microsoft ecosystem.
  • Includes Copilot AI, predictive analytics, and embedded Power BI dashboards at no additional cost in both license tiers.
  • Supports multiple companies within a single tenant for holding-company or multi-entity organizational structures.
  • Open REST API v2.0 with OAuth 2.0 authentication and data entity abstraction layer for developer-friendly integrations.
  • Strong partner ecosystem specializing in NAV-to-Business Central migrations provides implementation confidence for legacy upgrades.

Weaknesses

  • Named-user licensing model means every active user account requires a paid license — no concurrent access model to reduce costs for occasional users.
  • SaaS-only deployment means no on-premises option; organizations requiring full data residency control may not have viable alternatives within Microsoft's stack.
  • Manufacturing module (Production Orders, routing, work centers) is only available on Premium tier, pushing cost-sensitive manufacturers to higher-priced plans.
  • Customization and extension development requires AL language knowledge and developer licenses, limiting what power users can do without a partner engagement.
  • Global pricing increases effective October 2024 and again October 2025 after five years of stable pricing, creating budget uncertainty for existing customers.

Complexity grading

How hard is this migration?

Standard ERP migration. 1 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Infor VISUAL and Microsoft Dynamics 365 Business Central.

  • Object compatibility

    B

    1 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Infor VISUAL: 250K–6.25M executions/month depending on tier; peak 3,000–15,000 req/min.

  • Data volume sensitivity

    B

    Infor VISUAL doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Infor VISUAL to Microsoft Dynamics 365 Business Central migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Infor VISUAL to Microsoft Dynamics 365 Business Central data migrations

Answers to the questions buyers ask most during Infor VISUAL to Microsoft Dynamics 365 Business Central migration scoping. Not seeing yours? Book a call.

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Most migrations land between ten and fourteen weeks for environments under 5,000 open work orders, 50,000 historical transactions, and no EDI configuration. Migrations with complex multi-level BOMs, EDI trading partner configuration, open AP/AR records with partial payment chains, chart of account segment structures, or a Finance and Operations destination move to fourteen to twenty-four weeks because of BOM reconstruction logic, EDI extraction, and Finance and Operations entity batch sequencing.

Adjacent paths

Related migrations to explore

Ready when you are

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