CRM

Migrate your Sellsy data

All-in-one French CRM for VSEs and SMEs combining CRM, invoicing, pre-accounting, and marketing under one roof.

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In its favor

Why people choose Sellsy

The signal that keeps Sellsy on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Automation that eliminates manual billing and document creation: customers highlight creating and sending invoices automatically as a core value driver, reducing routine administrative overhead significantly.

All-in-one commercial management consolidating CRM, invoicing, and accounting: French SMBs cite the ability to manage the full commercial cycle from a single interface without juggling multiple disconnected tools.

Native GDPR compliance and French market fit: reviewers specifically recommend Sellsy for French businesses seeking local support, data residency, and regulatory alignment out of the box.

SIRENE directory integration enriching customer records automatically: enrichment from France's official business registry is a stated feature that provides legal and financial context on contacts directly within the CRM.

Competitive pricing for small teams on the French market: multiple sources confirmSellsy undercuts larger international CRMs while covering a broader functional surface than most SMB-focused competitors.

Steep learning curve that requires roughly one week to become productive: reviewers consistently report Sellsy is not intuitive and the information architecture demands significant onboarding investment before teams can work efficiently.

Pricing opacity across public sources creates buying friction: Sellsy has been transitioning from modular to bundled pricing for years, leaving outdated numbers scattered across Capterra, G2, and its own site — confusing prospects and delaying sign-off.

Interface and UX lag behind newer CRM alternatives: reviewers note the design feels dated compared to platforms like Pipedrive, with imperfect ergonomics that create friction even for basic workflows after the initial learning period.

Document template and workflow setup takes 2–3 hours to configure properly: initial setup of custom fields, pipelines, and document templates is non-trivial, and basic configuration at go-live still requires deliberate configuration effort.

Reasons to switch

Why people leave Sellsy

The recurring reasons buyers give for replacing Sellsy. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Sellsy fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Comprehensive feature stack covering CRM, invoicing, pre-accounting, and marketing in a single subscription.Native GDPR compliance and French market features including SIRENE directory enrichment.Competitive pricing for very small to mid-sized French businesses compared to international alternatives.Integrated electronic document signing reduces the need for third-party document workflow tools.Automation of routine billing and proposal workflows reduces manual administrative overhead.

Weaknesses

Steep learning curve with a one-week ramp-up period reported by multiple reviewers.Interface and UX design feel dated compared to modern CRM alternatives like Pipedrive.Pricing structure has been in transition from modular to bundled, creating confusion across public sources.Limited API documentation and undocumented public rate limits complicate programmatic integrations.Owner name uniqueness requirement in CSV exports can block bulk imports with duplicate owners.

Where it works

French VSEs and SMEs with 5–50 employees seeking an integrated CRM, invoicing, and pre-accounting solution without managing separate financial tools.Service-sector businesses in France—consultancies, agencies, freelance professionals—that need to track prospects, create quotes, and automate billing from a single platform.French companies with limited internal IT resources that value native GDPR compliance and SIRENE directory enrichment over advanced technical capabilities.Teams operating entirely within the French regulatory and linguistic context, requiring French-language support, local data residency, and compliance features out of the box.Small French businesses transitioning from spreadsheets or disconnected point solutions that need to consolidate their commercial, financial, and marketing operations.

Where it struggles

Teams expecting a modern, intuitive interface comparable to Pipedrive or HubSpot, where the dated ergonomics create friction even for basic daily workflows.Non-French businesses or international teams requiring multi-language support, global data residency options, and cross-border regulatory compliance.Large organizations or fast-growing SMEs that require complex API integrations, comprehensive documentation, or transparent enterprise pricing tiers.Sales teams needing advanced customization—extensive pipeline configurations, complex automation rules, or deep custom field logic that requires significant setup time.Companies requiring frequent bulk data operations via CSV, where the owner-name uniqueness constraint and contact/company bundle export cause import failures.

Pricing tiers

Sellsy pricing overview

Sellsy prices on a per-user basis with annual billing. The current bundled starting price is €49/user/month on Standard; older modular pricing showing €29–50/user/month across third-party sites reflects a transition period and is largely outdated. Higher tiers add automation, advanced reporting, and marketing features, with enterprise pricing negotiated directly.

Standard

Tier 1 of 3

€49/user/month (annual billing)

What's included

CRM with Contact, Company, and Opportunity managementInvoicing and quote managementTask management and shared calendarEmail synchronization and activity trackingProduct catalogStandard reporting

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Pricing is informational. FlitStack AI does not bill on Sellsy's schedule — see our quote-based pricing →

What gets migrated

Sellsy object support

Object-by-object support for Sellsy migrations. Per-pair details surface during scoping.

Contacts / Individuals

Mapping required

Sellsy conflates Individuals and Companies into a single Contact model with a 'type' discriminator. Exports bundle both types together without a clean separation field. We split by the type attribute and map Individuals to Contacts and Companies to Accounts in the destination CRM, preserving all custom field values.

Corporations / Companies

Mapping required

Corporations are the company-level object in Sellsy. The API exposes Corporation records via /corporations endpoints. We map Corporations to the destination's Company/Account object and handle the link between Corporation and Individual records as an association table during import.

Opportunities

Fully supported

Opportunities map cleanly to Deals in most destination CRMs. The Sellsy API supports create, update, and search endpoints for Opportunities with owner_id assignment available since API v2.29. Pipeline stage names are preserved as a custom field on the destination Deal object.

Invoices

Fully supported

Sellsy invoices are first-class API objects with GET, POST, compute, and custom-fields endpoints. We preserve line items, discounts, taxes, and SmartTags. Invoice status (draft, sent, paid) is mapped to the destination invoice object lifecycle. Credit note associations are tracked via GET /invoices/{id}/credit-notes.

Orders

Fully supported

Orders track commercial transactions distinct from invoices. The Sellsy API supports SmartTags on orders. We map order records to the destination Order or Sales Order object, preserving product-line associations and custom fields.

Credit Notes

Fully supported

Credit notes were added as a first-class API object in v2.86.0 with full CRUD, compute, validate, and SmartTag endpoints. We preserve the linked invoices reference and map credit note amounts to the destination as negative line items or as a credit memo object depending on the target schema.

Staff

Mapping required

Staff records represent Sellsy users and carry role/privilege information. We map Staff to the destination's User/Owner object, but access-control models differ significantly between CRMs. We preserve role names as a custom property on the destination User record and flag any staff without email addresses as non-migratable users.

Tasks

Mapping required

Tasks are available in the Sellsy data model and can be exported via CSV and API. We map Tasks to the destination Task object and preserve assignee links. Due dates and task status are mapped as standard fields; custom task fields require field-level mapping against the destination's task schema.

Activities

Mapping required

Activities include appointments, calls, and logged interactions tracked against contacts and opportunities. We map these to the destination's Activity/Engagement log, preserving the linked Contact and Opportunity associations. Activity types are mapped to the destination's activity category taxonomy.

Products

Fully supported

Products and services are managed in Sellsy's product catalog with pricing rules. The API exposes catalog entries and pricing matrices. We map Products to the destination Product or Item object and preserve price lists, descriptions, and tax codes.

SmartTags

Mapping required

SmartTags are Sellsy's tagging system for Invoices, Orders, and Credit Notes. They are not a first-class relational object in most destination CRMs. We map SmartTags as Tags on the respective transaction records and flag them as a tagging-layer artifact that may need taxonomy cleanup in the destination.

Custom Fields

Mapping required

Sellsy supports custom fields on Invoices, Contacts, and Corporations via dedicated GET+PUT /custom-fields endpoints. Custom field types and labels vary by object. We inspect the custom field schema at scoping time and build a field-level mapping table against the destination object's equivalent custom field definitions.

Gotchas

What to watch for in Sellsy migrations

Issues we've hit on past Sellsy migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

Owner name uniqueness required in CSV exports

Medium

Pricing numbers scattered across modular and bundled models

Medium

SmartTags are a tagging layer, not a structured object

Medium

Public API rate limits not documented

How a Sellsy migration works

Four steps, Sellsy-specific

Connect

OAuth 2.0 into Sellsy. Scopes limited to read-only on the data we move.

Map

We translate Sellsy-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Sellsy quirks before production.

Migrate

Full migration with Sellsy rate-limit handling. Rollback available throughout.

FAQ

Sellsy migration FAQ

Answers to the questions buyers ask most during Sellsy migration scoping. Not seeing yours? Book a call.

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Most Sellsy migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

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