CRM migration
Field-level mapping, validation, and rollback between MobileAction and Microsoft Dynamics 365 Sales . We move data and schema; workflows are rebuilt natively in Microsoft Dynamics 365 Sales .
MobileAction
Source
Microsoft Dynamics 365 Sales
Destination
Compatibility
7 of 8
objects map 1:1 between MobileAction and Microsoft Dynamics 365 Sales .
Complexity
BStandard
Timeline
2-4 weeks
Overview
Moving from MobileAction to Microsoft Microsoft Dynamics 365 Sales is a cross-category migration: MobileAction is an ASO and Apple Search Ads intelligence platform, while Microsoft Dynamics 365 Sales is an enterprise CRM with no native app store analytics module. The migration does not replace MobileAction with a direct equivalent — it moves your tracked app, keyword, and campaign data into custom entities within Dynamics 365 so that app performance intelligence is available inside your CRM alongside Accounts, Contacts, and Opportunities. We extract keyword ranking histories, competitor visibility scores, campaign structures, and CPP metadata from MobileAction's paginated Dashboard API, tag volume estimates as third-party modeled data, and load them into custom Dynamics 365 entities scoped to the destination tenant. Workflows, automation rules, and Apple Search Ads bid configurations do not migrate as executable code; we deliver a written inventory of these for your admin to rebuild inside Dynamics 365 or as a separate implementation project.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Source platform
MobileAction platform overview
Scorecard, SWOT, gotchas, and pricing for MobileAction.
Destination platform
Microsoft Dynamics 365 Sales platform overview
Scorecard, SWOT, gotchas, and pricing for Microsoft Dynamics 365 Sales .
Data migration guide
The complete Microsoft Dynamics 365 Sales migration guide
Data model, import mechanisms, field mapping strategy, pitfalls, and cutover — by the engineers running it.
Destination checklist
Microsoft Dynamics 365 Sales migration checklist
Pre- and post-cutover tasks for moving onto Microsoft Dynamics 365 Sales .
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a MobileAction object lands in Microsoft Dynamics 365 Sales , including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
MobileAction
Tracked Apps
Microsoft Dynamics 365 Sales
Custom Entity: MobileApp__c
1:1Apps tracked in MobileAction (app ID, name, store, visibility score) migrate to a custom MobileApp__c entity in Dynamics 365. We create the entity during schema design, including fields for appId, store, appName, visibilityScore, and lastFetchedDate. Each MobileApp__c record is associated to an Account record when the app belongs to a known publisher that exists in Dynamics; otherwise it is associated to a placeholder Account created during migration.
MobileAction
Keyword
Microsoft Dynamics 365 Sales
Custom Entity: AppKeyword__c
1:1Keyword tracking data (keyword text, country code, search volume estimate, difficulty score) migrates to AppKeyword__c linked to the parent MobileApp__c record via Lookup. The searchVolume and difficultyScore fields are tagged with a custom field EstimatedSource__c set to 'MobileAction_modeled' to indicate these are third-party approximations and not authoritative first-party data.
MobileAction
Keyword Ranking History
Microsoft Dynamics 365 Sales
Custom Entity: KeywordRanking__c
1:1Daily or weekly ranking snapshots (keyword ranking position per app-country-date) migrate to KeywordRanking__c as dated rows linked to AppKeyword__c. This is the highest-volume dataset in a MobileAction export — we chunk exports into date-bounded batches and use cursor-based pagination loops against MobileAction's Dashboard API to avoid timeouts during extraction. Batch ordering is preserved in the migration job so that the timeline is complete and sequential in Dynamics 365.
MobileAction
Competitor Benchmarks
Microsoft Dynamics 365 Sales
Custom Entity: CompetitorApp__c
1:1Competitor visibility scores and ranked keyword lists export from MobileAction and migrate to CompetitorApp__c. The competitor set definition (which apps the user selected as competitors) is preserved as a named CompetitorSet__c field and replicated as a list-view filter in Dynamics 365 so the competitive framing transfers without requiring manual re-curation. Any competitor app that also appears as a tracked app in the source resolves to the same MobileApp__c record.
MobileAction
Apple Search Ads Campaigns
Microsoft Dynamics 365 Sales
Custom Entity: SearchAdsCampaign__c
1:1Campaign structures, ad group assignments, and goal configurations from MobileAction's SearchAds.com modules migrate to SearchAdsCampaign__c. Goal category names (MobileAction's 6 goal types) are mapped to text fields and documented in the migration mapping sheet for the admin to reconcile against any Microsoft Dynamics 365 Sales campaign features in use. Bid rules and automated pacing settings do not migrate as active configurations — they are listed in the automation inventory deliverable.
MobileAction
Custom Product Pages
Microsoft Dynamics 365 Sales
SharePoint + Custom Entity: CPPPage__c
lossyCPP metadata (screenshot URLs, promotional text, video links, associated keywords) migrates to CPPPage__c with the page ID, app association, and keyword list preserved as structured fields. The creative asset URLs (pointing to MobileAction infrastructure) are exported as-is and re-hosted or link-copied during migration so that the destination retains a record of what was tracked. Raw visual assets (screenshot files) migrate to a dedicated SharePoint document library associated to the app record.
MobileAction
App Intelligence Metrics
Microsoft Dynamics 365 Sales
Custom Entity: AppMetrics__c
1:1Estimated downloads, revenue, and market share figures from MobileAction migrate to AppMetrics__c with a mandatory Provenance__c field set to 'MobileAction_ThirdPartyEstimate'. We flag every numeric volume field with this tag so that analysts querying Dynamics 365 know the data is modeled and not authoritative for financial planning or budget attribution. Customers should use App Store Connect and Google Play Console for first-party figures.
MobileAction
Dashboard Settings
Microsoft Dynamics 365 Sales
Custom Entity: MASettings__c
1:1User-level settings including tracked country list, notification preferences, and team member assignments migrate as JSON configuration blobs stored in a MASettings__c text field. These are plan-tier-dependent — Lite plan settings migrate at Lite coverage levels. We flag any setting that was gated by a higher plan tier so the customer knows which configuration options require a plan upgrade to re-enable.
| MobileAction | Microsoft Dynamics 365 Sales | Compatibility | |
|---|---|---|---|
| Tracked Apps | Custom Entity: MobileApp__c1:1 | Fully supported | |
| Keyword | Custom Entity: AppKeyword__c1:1 | Fully supported | |
| Keyword Ranking History | Custom Entity: KeywordRanking__c1:1 | Fully supported | |
| Competitor Benchmarks | Custom Entity: CompetitorApp__c1:1 | Mapping required | |
| Apple Search Ads Campaigns | Custom Entity: SearchAdsCampaign__c1:1 | Mapping required | |
| Custom Product Pages | SharePoint + Custom Entity: CPPPage__clossy | Fully supported | |
| App Intelligence Metrics | Custom Entity: AppMetrics__c1:1 | Mapping required | |
| Dashboard Settings | Custom Entity: MASettings__c1:1 | Mapping required |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
MobileAction gotchas
Plan tier gates access to key API endpoints and data volumes
Keyword volume and revenue estimates are modeled approximations
Ad creative asset URLs may not persist after account cancellation
No bulk export endpoint — API is paginated per object
Competitor sets are user-curated and not universally exported
Microsoft Dynamics 365 Sales gotchas
Professional tier 15-table custom table limit blocks migrations
October 2024 pricing increase applies at renewal for all customers
Custom fields must be created in the UI before API writes
Power Platform request limits apply to bulk migrations
Activity records orphaned to inactive owners fail silently
Pair-specific challenges
Migration approach
Discovery and API scoping
We audit the source MobileAction account across plan tier, tracked app count, keyword volume per app-country pair, competitor set definitions, campaign structure depth, and CPP metadata size. We verify the current plan tier because API data volume and keyword history depth are gated by Lite, Pro, or Enterprise. We document every object with its row count and export window so we can size the extraction job and flag any objects that require a plan upgrade before export begins.
Destination schema design
We design the custom entity schema in Dynamics 365. This includes MobileApp__c, AppKeyword__c, KeywordRanking__c, CompetitorApp__c, SearchAdsCampaign__c, CPPPage__c, AppMetrics__c, and MASettings__c entities with all required fields, lookups, and picklist values. We deploy the schema into a Dynamics 365 Sandbox via the Microsoft Dataverse API or a manual configuration package so the admin can review the entity structure before any data is written.
Staged extraction from MobileAction
We run staged extraction jobs against MobileAction's Dashboard API using cursor-based pagination. Keyword ranking history is the highest-volume dataset — we chunk it into date-bounded batches and run each batch sequentially to avoid API timeouts. Campaign structures and CPP metadata extract in parallel with a separate polling loop. We tag every extracted row with a provenance timestamp and a source-system field so that downstream analysts can distinguish migrated data from Dynamics 365 native records.
Sandbox migration and reconciliation
We run a full migration into the Dynamics 365 Sandbox using production-like data volume. The customer's Dynamics 365 admin or app owner spot-checks record counts, verifies that keyword history timelines are complete and in correct date order, confirms that competitor sets render as expected list views, and validates that CPP metadata associations are correct. We correct any mapping errors before production migration begins.
Production migration and cutover
We run production migration in dependency order: MobileApp__c records first (no dependencies), then AppKeyword__c (parented to MobileApp__c), then KeywordRanking__c (parented to AppKeyword__c), then CompetitorApp__c, SearchAdsCampaign__c, CPPPage__c, AppMetrics__c, and finally MASettings__c. We freeze MobileAction writes during the cutover window, run a delta extraction for any records modified during migration, and deliver the automation inventory document for the admin to use when rebuilding bid rules and pacing logic inside Dynamics 365.
Platform deep dives
MobileAction
Source
Strengths
Weaknesses
Microsoft Dynamics 365 Sales
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. All 8 core objects map 1:1 between MobileAction and Microsoft Dynamics 365 Sales .
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across MobileAction and Microsoft Dynamics 365 Sales .
Object compatibility
All 8 core objects map 1:1 between MobileAction and Microsoft Dynamics 365 Sales .
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
MobileAction: Not publicly documented.
Data volume sensitivity
MobileAction doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
Answers to the questions buyers ask most during MobileAction to Microsoft Dynamics 365 Sales migration scoping. Not seeing yours? Book a call.
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