CRM migration

Migrate from MobileAction to Microsoft Dynamics 365 Sales

Field-level mapping, validation, and rollback between MobileAction and Microsoft Dynamics 365 Sales . We move data and schema; workflows are rebuilt natively in Microsoft Dynamics 365 Sales .

MobileAction logo

MobileAction

Source

Microsoft Dynamics 365 Sales

Destination

Microsoft Dynamics 365 Sales  logo

Compatibility

88%

7 of 8

objects map 1:1 between MobileAction and Microsoft Dynamics 365 Sales .

Complexity

BStandard

Timeline

2-4 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Moving from MobileAction to Microsoft Microsoft Dynamics 365 Sales is a cross-category migration: MobileAction is an ASO and Apple Search Ads intelligence platform, while Microsoft Dynamics 365 Sales is an enterprise CRM with no native app store analytics module. The migration does not replace MobileAction with a direct equivalent — it moves your tracked app, keyword, and campaign data into custom entities within Dynamics 365 so that app performance intelligence is available inside your CRM alongside Accounts, Contacts, and Opportunities. We extract keyword ranking histories, competitor visibility scores, campaign structures, and CPP metadata from MobileAction's paginated Dashboard API, tag volume estimates as third-party modeled data, and load them into custom Dynamics 365 entities scoped to the destination tenant. Workflows, automation rules, and Apple Search Ads bid configurations do not migrate as executable code; we deliver a written inventory of these for your admin to rebuild inside Dynamics 365 or as a separate implementation project.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

MobileAction logo

MobileAction

What's pushing teams away

  • Unannounced feature restrictions on paid tiers without customer communication erode trust and prompt churn.
  • Free plan keyword limits are insufficient for developers managing several apps, pushing users toward alternatives like ASOMobile or ASODesk.
  • CPC and volume estimates are directional only — serious Apple Ads bidding still requires Apple’s own console for accurate optimization.
  • Recent pricing changes removed previously available features without clear migration paths for affected users.

Choosing

Microsoft Dynamics 365 Sales  logo

Microsoft Dynamics 365 Sales

What's pulling them in

  • Deep Microsoft 365, Teams, and Outlook integration makes Microsoft Dynamics 365 Sales a natural fit for Microsoft-first organizations already invested in that ecosystem
  • Sales Enterprise and Premium tiers offer unlimited custom tables and advanced AI-driven forecasting and predictive analytics not available in lower tiers
  • Professional tier pricing at $65 per user per month offers a lower entry cost than Salesforce for SMB teams with straightforward CRM needs
  • Flexible customization options allow businesses to build bespoke apps, tailor forms and views, and integrate with other Dynamics 365 modules
  • Microsoft Copilot AI tools are embedded directly into the sales workflow on Enterprise and Premium, automating routine tasks and providing deal intelligence

Object mapping

How MobileAction objects map to Microsoft Dynamics 365 Sales

Each row shows how a MobileAction object lands in Microsoft Dynamics 365 Sales , including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

MobileAction

Tracked Apps

maps to

Microsoft Dynamics 365 Sales

Custom Entity: MobileApp__c

1:1
Fully supported

Apps tracked in MobileAction (app ID, name, store, visibility score) migrate to a custom MobileApp__c entity in Dynamics 365. We create the entity during schema design, including fields for appId, store, appName, visibilityScore, and lastFetchedDate. Each MobileApp__c record is associated to an Account record when the app belongs to a known publisher that exists in Dynamics; otherwise it is associated to a placeholder Account created during migration.

MobileAction

Keyword

maps to

Microsoft Dynamics 365 Sales

Custom Entity: AppKeyword__c

1:1
Fully supported

Keyword tracking data (keyword text, country code, search volume estimate, difficulty score) migrates to AppKeyword__c linked to the parent MobileApp__c record via Lookup. The searchVolume and difficultyScore fields are tagged with a custom field EstimatedSource__c set to 'MobileAction_modeled' to indicate these are third-party approximations and not authoritative first-party data.

MobileAction

Keyword Ranking History

maps to

Microsoft Dynamics 365 Sales

Custom Entity: KeywordRanking__c

1:1
Fully supported

Daily or weekly ranking snapshots (keyword ranking position per app-country-date) migrate to KeywordRanking__c as dated rows linked to AppKeyword__c. This is the highest-volume dataset in a MobileAction export — we chunk exports into date-bounded batches and use cursor-based pagination loops against MobileAction's Dashboard API to avoid timeouts during extraction. Batch ordering is preserved in the migration job so that the timeline is complete and sequential in Dynamics 365.

MobileAction

Competitor Benchmarks

maps to

Microsoft Dynamics 365 Sales

Custom Entity: CompetitorApp__c

1:1
Mapping required

Competitor visibility scores and ranked keyword lists export from MobileAction and migrate to CompetitorApp__c. The competitor set definition (which apps the user selected as competitors) is preserved as a named CompetitorSet__c field and replicated as a list-view filter in Dynamics 365 so the competitive framing transfers without requiring manual re-curation. Any competitor app that also appears as a tracked app in the source resolves to the same MobileApp__c record.

MobileAction

Apple Search Ads Campaigns

maps to

Microsoft Dynamics 365 Sales

Custom Entity: SearchAdsCampaign__c

1:1
Mapping required

Campaign structures, ad group assignments, and goal configurations from MobileAction's SearchAds.com modules migrate to SearchAdsCampaign__c. Goal category names (MobileAction's 6 goal types) are mapped to text fields and documented in the migration mapping sheet for the admin to reconcile against any Microsoft Dynamics 365 Sales campaign features in use. Bid rules and automated pacing settings do not migrate as active configurations — they are listed in the automation inventory deliverable.

MobileAction

Custom Product Pages

maps to

Microsoft Dynamics 365 Sales

SharePoint + Custom Entity: CPPPage__c

lossy
Fully supported

CPP metadata (screenshot URLs, promotional text, video links, associated keywords) migrates to CPPPage__c with the page ID, app association, and keyword list preserved as structured fields. The creative asset URLs (pointing to MobileAction infrastructure) are exported as-is and re-hosted or link-copied during migration so that the destination retains a record of what was tracked. Raw visual assets (screenshot files) migrate to a dedicated SharePoint document library associated to the app record.

MobileAction

App Intelligence Metrics

maps to

Microsoft Dynamics 365 Sales

Custom Entity: AppMetrics__c

1:1
Mapping required

Estimated downloads, revenue, and market share figures from MobileAction migrate to AppMetrics__c with a mandatory Provenance__c field set to 'MobileAction_ThirdPartyEstimate'. We flag every numeric volume field with this tag so that analysts querying Dynamics 365 know the data is modeled and not authoritative for financial planning or budget attribution. Customers should use App Store Connect and Google Play Console for first-party figures.

MobileAction

Dashboard Settings

maps to

Microsoft Dynamics 365 Sales

Custom Entity: MASettings__c

1:1
Mapping required

User-level settings including tracked country list, notification preferences, and team member assignments migrate as JSON configuration blobs stored in a MASettings__c text field. These are plan-tier-dependent — Lite plan settings migrate at Lite coverage levels. We flag any setting that was gated by a higher plan tier so the customer knows which configuration options require a plan upgrade to re-enable.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

MobileAction logo

MobileAction gotchas

High

Plan tier gates access to key API endpoints and data volumes

Medium

Keyword volume and revenue estimates are modeled approximations

Medium

Ad creative asset URLs may not persist after account cancellation

Medium

No bulk export endpoint — API is paginated per object

Low

Competitor sets are user-curated and not universally exported

Microsoft Dynamics 365 Sales  logo

Microsoft Dynamics 365 Sales gotchas

High

Professional tier 15-table custom table limit blocks migrations

High

October 2024 pricing increase applies at renewal for all customers

Medium

Custom fields must be created in the UI before API writes

Medium

Power Platform request limits apply to bulk migrations

Medium

Activity records orphaned to inactive owners fail silently

Pair-specific challenges

  • No native ASO entity exists in Microsoft Dynamics 365 Sales

    Microsoft Dynamics 365 Sales has no standard entity for app store data, keyword rankings, or ASO intelligence. Every object from MobileAction must be mapped to a custom entity that the customer provisions before migration. We create the custom entity schema during the destination design phase, but the customer is responsible for licensing a Dynamics 365 tier that supports custom entities (Professional or above). If the destination tenant is on a base tier without custom entity support, the admin must upgrade before migration can proceed.

  • Keyword volume estimates carry provenance flags that require analyst awareness

    MobileAction's search volumes, download estimates, and revenue projections are third-party modeled figures, not first-party App Store or Play Store measurements. When loaded into Dynamics 365, these numbers can appear indistinguishable from native CRM fields. We tag every volume field with EstimatedSource__c set to MobileAction_modeled and add a field label suffix indicating the field is an estimate. Analysts must filter by this tag when building revenue or traffic attribution reports to avoid treating modeled data as measured data.

  • MobileAction API is paginated per object and undocumented for rate limits

    MobileAction's Dashboard API returns paginated responses per object type without published rate limits. Large accounts with hundreds of tracked keywords across multiple countries require iterative cursor-based polling. We implement staged extraction batches and exponential backoff to avoid triggering undocumented throttling during export. If MobileAction responds with a 429 or timeout during extraction, we log the cursor position and resume from that point rather than restarting the export.

  • Ad creative asset URLs become invalid after MobileAction account cancellation

    Creative asset references in MobileAction (screenshot URLs, video URLs) point to MobileAction's infrastructure and are retired when an account closes. We extract and re-host or link-copy these asset references during migration so that the destination retains a record of what was tracked, including the associated keyword-to-CPP mapping. The raw visual files themselves are URL references, not binary blobs — they migrate as text URLs with a flag indicating whether the asset was confirmed live at migration time.

Migration approach

Six steps for a successful MobileAction to Microsoft Dynamics 365 Sales data migration

  1. Discovery and API scoping

    We audit the source MobileAction account across plan tier, tracked app count, keyword volume per app-country pair, competitor set definitions, campaign structure depth, and CPP metadata size. We verify the current plan tier because API data volume and keyword history depth are gated by Lite, Pro, or Enterprise. We document every object with its row count and export window so we can size the extraction job and flag any objects that require a plan upgrade before export begins.

  2. Destination schema design

    We design the custom entity schema in Dynamics 365. This includes MobileApp__c, AppKeyword__c, KeywordRanking__c, CompetitorApp__c, SearchAdsCampaign__c, CPPPage__c, AppMetrics__c, and MASettings__c entities with all required fields, lookups, and picklist values. We deploy the schema into a Dynamics 365 Sandbox via the Microsoft Dataverse API or a manual configuration package so the admin can review the entity structure before any data is written.

  3. Staged extraction from MobileAction

    We run staged extraction jobs against MobileAction's Dashboard API using cursor-based pagination. Keyword ranking history is the highest-volume dataset — we chunk it into date-bounded batches and run each batch sequentially to avoid API timeouts. Campaign structures and CPP metadata extract in parallel with a separate polling loop. We tag every extracted row with a provenance timestamp and a source-system field so that downstream analysts can distinguish migrated data from Dynamics 365 native records.

  4. Sandbox migration and reconciliation

    We run a full migration into the Dynamics 365 Sandbox using production-like data volume. The customer's Dynamics 365 admin or app owner spot-checks record counts, verifies that keyword history timelines are complete and in correct date order, confirms that competitor sets render as expected list views, and validates that CPP metadata associations are correct. We correct any mapping errors before production migration begins.

  5. Production migration and cutover

    We run production migration in dependency order: MobileApp__c records first (no dependencies), then AppKeyword__c (parented to MobileApp__c), then KeywordRanking__c (parented to AppKeyword__c), then CompetitorApp__c, SearchAdsCampaign__c, CPPPage__c, AppMetrics__c, and finally MASettings__c. We freeze MobileAction writes during the cutover window, run a delta extraction for any records modified during migration, and deliver the automation inventory document for the admin to use when rebuilding bid rules and pacing logic inside Dynamics 365.

Platform deep dives

Context on both ends of the pair

MobileAction logo

MobileAction

Source

Strengths

  • Deep App Store and Google Play keyword ranking data with historical tracking.
  • Apple Search Ads campaign management and automation within a single platform.
  • CPP (Custom Product Pages) intelligence for creative and keyword association.
  • Competitive benchmarking across 100K+ publishers and 400K+ advertisers.
  • Dashboard API enables programmatic access to tracked app and keyword data.

Weaknesses

  • No web search or paid channel benchmarking outside the app stores.
  • No A/B testing capability for app store icons, screenshots, or descriptions.
  • Post-install retention, in-app messaging, and CRM are outside the platform scope.
  • Volume and revenue estimates are modeled third-party data, not first-party measurements.
  • Feature access is significantly tier-gated, with critical data locked behind higher plans.
Microsoft Dynamics 365 Sales  logo

Microsoft Dynamics 365 Sales

Destination

Strengths

  • Native integration with Microsoft 365, Teams, Outlook, and SharePoint for unified productivity workflow
  • Unlimited custom tables and complex workflows on Enterprise tier enable deep customization for complex sales processes
  • AI-driven predictive analytics and deal intelligence on Enterprise and Premium tiers help sales teams prioritize pipeline
  • Dataverse unified data layer provides a consistent API and data model across all Dynamics 365 and Power Platform apps
  • Strong security model with Field-Level Security and Record Ownership rules for governance-conscious enterprises

Weaknesses

  • Sales Professional tier caps custom tables at 15, creating a migration ceiling for highly customized SMB environments
  • October 2024 pricing increases of $15 per user across all tiers apply to existing customers upon renewal
  • Implementation typically requires costly certified partners, adding 30–50% to total project cost
  • Updates and platform releases can disrupt customizations and plugins, requiring regression testing after each wave
  • Non-Microsoft integrations require additional configuration or middleware, limiting flexibility for heterogeneous tech stacks

Complexity grading

How hard is this migration?

Standard CRM migration. All 8 core objects map 1:1 between MobileAction and Microsoft Dynamics 365 Sales .

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across MobileAction and Microsoft Dynamics 365 Sales .

  • Object compatibility

    A

    All 8 core objects map 1:1 between MobileAction and Microsoft Dynamics 365 Sales .

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    MobileAction: Not publicly documented.

  • Data volume sensitivity

    B

    MobileAction doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your MobileAction to Microsoft Dynamics 365 Sales migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about MobileAction to Microsoft Dynamics 365 Sales data migrations

Answers to the questions buyers ask most during MobileAction to Microsoft Dynamics 365 Sales migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Most migrations land between two and four weeks for accounts tracking one to three apps with fewer than 100,000 keyword ranking history rows. Projects with large time-series datasets (more than 500,000 ranking snapshots), multiple competitor sets, and active CPP metadata extend to six to ten weeks because of staged API pagination loops, sandbox testing cycles, and the custom entity schema review with the Dynamics 365 admin.

Adjacent paths

Related migrations to explore

Ready when you are

Move from MobileAction.
Land in Microsoft Dynamics 365 Sales , intact.

Tell us record counts and timeline. We'll come back with a written quote inside 1 business day — no commitment, no sales pitch.

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