CRM migration

Migrate from Cloze to HubSpot

Field-level mapping, validation, and rollback between Cloze and HubSpot. We move data and schema; workflows are rebuilt natively in HubSpot.

Cloze logo

Cloze

Source

HubSpot

Destination

HubSpot logo

Compatibility

100%

12 of 12

objects map 1:1 between Cloze and HubSpot.

Complexity

BStandard

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Cloze is built around a People-centric timeline that auto-logs emails, calls, texts, and meetings against every contact — with a proprietary Cloze Score measuring relationship health. HubSpot CRM uses the standard Contact, Company, Deal, and Engagement object model with a native lifecycle_stage property, deal pipelines, and HubSpot Campaigns for sequence automation. The two data models diverge significantly: Cloze's flat People timeline collapses into HubSpot's structured engagement model, and Cloze Score has no native HubSpot equivalent so it migrates as a custom numeric property. We map Cloze People to HubSpot Contacts (direct), Cloze Companies to HubSpot Companies, and Cloze Projects/Deals to HubSpot Deals with stage values preserved as a custom property. Cloze's activity timeline (calls, emails, meetings, notes) migrates as HubSpot Engagements with original timestamps and owners. Cloze Segments and custom Audiences map to HubSpot static lists. Workflows, Campaigns, automation rules, and any integration-connected sequences must be rebuilt manually in HubSpot — we provide an exportable workflow definition as a rebuild reference. Our migration engine pulls from Cloze's beta API and CSV export, sequences records by dependency order, resolves owners by email match against HubSpot users, and runs a delta-pickup window at cutover to capture any records modified in Cloze during the transition.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Cloze logo

Cloze

What's pushing teams away

  • Reliability problems force users to reinstall the app every few months and reset their integrations, wasting significant setup time.
  • Customer support is slow and unhelpful — the Facebook community is described as inactive and responses take days or weeks.
  • The platform is heavily hardwired toward real estate terminology and workflows, making it awkward for non-realtors working in other industries.
  • Image handling is disastrous for Mac Mail users, and the platform lacks basic navigation features like breadcrumbs to move backwards through views.
  • Poor search functionality and near-illegible threaded conversation views with tiny fonts frustrate daily users.

Choosing

HubSpot logo

HubSpot

What's pulling them in

  • Lowest barrier to entry of any major CRM — the free tier with unlimited contacts lets teams validate fit before committing to a paid plan, according to G2 and Capterra reviewers.
  • Native integration between the CRM and sales engagement tools (sequences, email tracking, dialer) means no separate sync configuration, a theme across G2 Sales Hub reviews.
  • Pipeline visualization, deal tracking, and automated workflows are consistently praised as intuitive and easy to set up without developer involvement.
  • Strong onboarding for new team members — reviewers on Capterra and G2 highlight how quickly new reps become productive without formal training.
  • The HubSpot platform ecosystem (Marketing, Sales, Service, CMS hubs) allows growing companies to consolidate tools without building new integrations.

Object mapping

How Cloze objects map to HubSpot

Each row shows how a Cloze object lands in HubSpot, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Cloze

Person

maps to

HubSpot

Contact

1:1
Fully supported

Cloze People map directly to HubSpot Contacts. The primary company association in Cloze becomes Contact.Company (lookup). Any secondary company associations in Cloze that exist simultaneously are noted for manual secondary-company linking in HubSpot after migration, since HubSpot contacts have one primary company field.

Cloze

Company

maps to

HubSpot

Company

1:1
Fully supported

Cloze Companies map 1:1 to HubSpot Companies. Parent-child company hierarchies in Cloze map to HubSpot's Parent Company field. Industry, employee count, annual revenue, and website domain all migrate as direct field mappings. Any Cloze company custom fields become HubSpot custom properties on the Company object.

Cloze

Project / Deal

maps to

HubSpot

Deal

1:1
Fully supported

Cloze Projects (the company's deal-oriented objects) map to HubSpot Deals. Deal name, value, close date, owner, and priority all migrate directly. Cloze's stage per project maps as a custom property (Project_Stage__c) since HubSpot's dealstage is tied to pipeline stage pick-lists. If Cloze uses multiple pipelines, each maps to a separate HubSpot pipeline.

Cloze

Cloze Stage

maps to

HubSpot

lifecycle_stage (Contact) + Custom Deal Property

1:1
Fully supported

Cloze stages (Lead, Potential, Active, Inactive/Past, Lost) split across two representations in HubSpot. For contacts, HubSpot's native lifecycle_stage property accepts the values directly. For deals, a custom pick-list property (Project_Stage__c) preserves the exact Cloze stage value per project record. Stage-change history is not preserved as a timeline but as a snapshot value on each record.

Cloze

Cloze Score

maps to

HubSpot

Custom Property (Cloze_Score__c)

1:1
Fully supported

Cloze Score is a proprietary 1–100 relationship health metric with no native HubSpot equivalent. We migrate it as a custom Number property (Cloze_Score__c) on the HubSpot Contact. The score reflects the state at migration time; HubSpot does not recalculate it. If your team uses Cloze Score to prioritize outreach, you should set up HubSpot's own contact scoring model post-migration as a replacement.

Cloze

Call, Email, Text, Meeting

maps to

HubSpot

Engagement (call, email, meeting)

1:1
Fully supported

Cloze timeline entries — calls, emails, texts, and meetings — map to HubSpot Engagements. Each activity preserves its original timestamp, direction (inbound/outbound), duration for calls, and outcome or note body. Owner is resolved by email match against HubSpot users. Inline images in note bodies are downloaded and re-uploaded as file attachments.

Cloze

Note

maps to

HubSpot

Note

1:1
Fully supported

Cloze notes attached to People, Companies, or Projects migrate as HubSpot Notes. The note body, timestamp, and owning user all transfer. Rich-text formatting is preserved. Notes linked to specific records retain their association in HubSpot through the notes attach-to-object relationship.

Cloze

Segment / Audience

maps to

HubSpot

Static List or Custom Property

1:1
Fully supported

Cloze Segments (audience groups like customers, buyers, sellers, partners) do not have a direct HubSpot equivalent. We create HubSpot static lists for named segments and populate them with the contacts that belonged to each segment in Cloze. If your Cloze segments overlap (one contact in multiple segments), those contacts are added to all applicable HubSpot lists. Segment definitions themselves do not carry over as dynamic rules.

Cloze

Tag

maps to

HubSpot

Custom Property (Cloze_Tags__c)

1:1
Fully supported

Cloze's tag system applies to People, Companies, and Projects. Tags migrate as a comma-separated text string in a custom HubSpot property (Cloze_Tags__c) on the relevant object. This preserves tag names for reference but does not create HubSpot's native tag system — your team can rebuild tagging in HubSpot using its own property model post-migration.

Cloze

Cloze Workflows / Campaigns

maps to

HubSpot

Not Migrated

1:1
Fully supported

Cloze Campaigns (automated follow-up sequences, reminder triggers, nurture rules) and any custom workflow logic are not migratable. They must be rebuilt in HubSpot using HubSpot workflows, sequences, and calling sequences. FlitStack AI exports your Cloze workflow definitions as a written reference document your HubSpot admin can use to rebuild equivalent logic in HubSpot's automation engine.

Cloze

Cloze Integrations (connected apps)

maps to

HubSpot

Not Migrated

1:1
Fully supported

Cloze integrations connected to external apps (calendar, email, LinkedIn, etc.) are connection-level settings that do not transfer. Each integration must be re-connected in HubSpot from scratch. Third-party integrations that were driving Cloze workflows (e.g., Zapier automations triggered by Cloze) must be rebuilt as HubSpot-connected Zaps or native integrations.

Cloze

Attachment / File

maps to

HubSpot

File

1:1
Fully supported

Files and attachments stored in Cloze are downloaded and re-uploaded to HubSpot Files. File size limits in HubSpot apply (25MB per file for standard storage). Files are associated back to the originating record (Contact, Company, or Deal) after re-upload. Inline images embedded in note bodies are handled separately as part of the note migration.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Cloze logo

Cloze gotchas

High

Cloze API requires manual beta access approval

High

Export requires Manager or Admin role permissions

Medium

Campaigns feature gated behind Business Platinum

Medium

Real estate terminology bleeds into core objects

HubSpot logo

HubSpot gotchas

High

Marketing Contacts billing model is migration-critical

High

Feature tier gating is not visible until onboarding

Medium

Mandatory onboarding fees inflate year-one cost

Medium

HubSpot CSV importer cannot migrate engagements or attachments

Medium

Custom objects require Enterprise and a pre-existing schema

Pair-specific challenges

  • Cloze timeline model collapses into HubSpot engagement records without parent-record context by default

    Cloze's People-centric timeline is a flat chronological feed attached to each contact record — calls, emails, meetings, and notes all appear in one view. In HubSpot, each engagement type (calls, emails, meetings) is a separate object with its own association to the contact. The visual presentation differs: HubSpot shows engagements in the contact timeline as distinct entries rather than a unified feed. We preserve original timestamps, direction, duration, and outcome for every activity, but the association to the company or deal context within the timeline requires HubSpot-side association setup after migration. Teams that rely heavily on Cloze's unified timeline view should plan time to configure HubSpot's timeline filters to replicate the same experience.

  • Cloze Score has no native HubSpot equivalent and recalculates from scratch post-migration

    Cloze Score is a proprietary composite metric that factors in email response rates, meeting frequency, contact freshness, and interaction recency. HubSpot has no built-in equivalent — there is no HubSpot-native field that produces a comparable 1–100 score. We migrate the current Cloze Score as a custom Number property (Cloze_Score__c) on the HubSpot Contact, preserving the snapshot value at migration time. However, HubSpot will not recalculate this number automatically. If your team uses Cloze Score to prioritize follow-ups or segment outreach, you must build a HubSpot-based scoring model using HubSpot's property scoring, workflow-based lead scoring, or a third-party scoring tool after migration. This is a rebuild item, not a transfer item.

  • Cloze API is beta-only and bulk export is CSV/Excel from Settings — no native HubSpot connector exists

    Cloze's API access requires an email request to [email protected] for beta access, and the API does not yet have a published rate-limit document or SDK support. For bulk data export, Cloze offers CSV and Excel downloads from the Settings > Import/Export section, but there is no native migration connector or established export profile for HubSpot. This means the migration engine must construct a custom extraction pipeline using Cloze's REST endpoints (where access is granted) and supplement with CSV exports where API gaps exist. The beta API status means export stability is not guaranteed — we run validation checks against each export batch to confirm record completeness before loading.

  • Cloze Campaigns and automation rules cannot migrate to HubSpot — rebuild required

    Cloze Campaigns are automated sequence triggers tied to Cloze's contact and deal events — follow-up reminders, stage-change triggers, and nurture sequences. HubSpot's equivalent is the combination of HubSpot workflows (for automation logic), HubSpot sequences (for outreach templates), and HubSpot calling sequences (for call cadences). There is no export, no API endpoint, and no conversion path for Cloze automation rules. We document your existing Cloze Campaign definitions as a written reference during discovery and provide that to your HubSpot admin as a rebuild guide. This is always a manual post-migration step — plan 2–6 weeks for your admin to reconstruct critical automation logic depending on sequence complexity.

  • Cloze Segments do not migrate as dynamic rules — contacts land in HubSpot static lists by membership

    Cloze's Segments (customers, buyers, sellers, partners, and any custom-named audience groups) are stored as named groups with contact membership rules in Cloze. HubSpot Lists can be either static (manually maintained) or dynamic (rule-based). Cloze's dynamic segment logic — the rules that define who belongs to each segment — does not transfer. We migrate contacts into HubSpot as static list members, so each contact appears in the HubSpot lists corresponding to their Cloze segment membership at migration time. Any dynamic rule logic (e.g., 'all contacts with revenue > $10k who emailed in the last 30 days') must be rebuilt as HubSpot list filters post-migration. This is a medium-severity data representation change for teams that rely on segments for automated routing or reporting.

Migration approach

Six steps for a successful Cloze to HubSpot data migration

  1. Validate Cloze data access and build the extraction pipeline

    FlitStack AI requests beta API access from Cloze ([email protected]) and supplements with CSV exports from Settings > Import/Export. We validate record counts across People, Companies, and Projects/Deals against your reported totals. Any gaps in API coverage are flagged — Cloze's beta API may not expose all custom fields or timeline entries, which requires CSV fallback. We also confirm Cloze stage values, pipeline names, and segment names at this stage so the mapping plan is complete before any HubSpot schema work begins.

  2. Build HubSpot custom properties and pipelines before data arrives

    Before any records move, we create the HubSpot custom properties needed: Cloze_Score__c (Number), Project_Stage__c (Pick-list), Cloze_Tags__c (Text), Original_Create_Date__c (DateTime), and Source_Cloze_ID__c (Text) on the appropriate objects. If Cloze has multiple pipelines, we create corresponding HubSpot pipelines and stage pick-lists. This pre-staging ensures field-level validation runs cleanly when the migration engine begins loading data — no records land with unmapped fields or missing required properties.

  3. Resolve owners and deduplicate before loading

    Cloze owner IDs are resolved against HubSpot users by email address. Unmatched owners are flagged in a pre-flight report — your team either invites them to HubSpot first or assigns their records to a fallback owner before the migration commits. We also run deduplication across People and Companies: Cloze's N:1 contact-to-company model may produce duplicate companies with slightly different names (e.g., 'Acme Corp' and 'Acme Corporation'). We surface these as a merge plan before loading so you decide the canonical record. No deduplication runs without your approval.

  4. Run a sample migration with field-level diff before full load

    A representative slice — typically 100–500 records spanning contacts, companies, deals, and a mix of activity types — migrates first. We generate a field-level diff report showing every mapped field, its source value in Cloze, and its destination value in HubSpot. You review Cloze Score values, stage mappings, owner resolution, and segment-to-list membership in the sample before we commit to the full run. Any mapping adjustments surface here, not in production.

  5. Cut over with delta-pickup window and audit log

    The full migration loads into HubSpot. A delta-pickup window (typically 24–48 hours) captures any records created or modified in Cloze during the cutover — your team keeps working in Cloze until go-live. Every operation is logged in the FlitStack audit log. If reconciliation fails or HubSpot data does not match the expected mapping, one-click rollback reverts the migration environment to the pre-load state while your production Cloze data remains intact.

Platform deep dives

Context on both ends of the pair

Cloze logo

Cloze

Source

Strengths

  • Automatic logging of emails, calls, and texts without manual entry
  • Genuine team collaboration features with role-based contact sharing
  • AI relationship scoring (Cloze Score) to prioritize follow-ups
  • Strong real estate vertical with proven enterprise partnerships
  • Simple, opinionated UX that small teams can adopt quickly

Weaknesses

  • API is beta-only and requires manual approval via email to Cloze support
  • Export tools require Manager or Admin permissions — personal view exports are limited
  • Platform is heavily hardwired for real estate terminology and workflows
  • Reliability issues cause periodic failures requiring reinstalls and reconfiguration
  • Customer support is slow, with inactive community forums
HubSpot logo

HubSpot

Destination

Strengths

  • Genuinely useful free CRM tier with no seat limit on contact records.
  • All-in-one sales engagement layer (sequences, email tracking, calling, dialer) embedded natively in the CRM, eliminating a separate integration.
  • Intuitive interface and fast onboarding for individual reps, per G2 and Capterra reviews.
  • Workflow automation triggers across contacts, deals, and tickets with a visual builder.
  • API coverage for all standard objects including custom objects at Enterprise tier.

Weaknesses

  • Pricing model is contact-based at the marketing layer — importing all records as marketing contacts can multiply the monthly bill by 4×.
  • Feature tier cliffs are frequent surprises: sequences, calling, advanced reporting, and quoting are all gated, often requiring plan upgrades mid-implementation.
  • Mandatory onboarding fees at Professional ($1,500) and Enterprise ($3,500) are not prominently disclosed on the pricing page.
  • API rate limits are restrictive for bulk migration — burst limits of 100-200 req/10sec and search endpoint limits of 4 req/sec require careful job queuing.
  • Custom objects, additional pipelines, and advanced forecasting are Enterprise-only, making cost projections difficult for growing teams.

Complexity grading

How hard is this migration?

Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Cloze and HubSpot.

  • Object compatibility

    B

    2 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Cloze: Not publicly documented.

  • Data volume sensitivity

    B

    Cloze doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Cloze to HubSpot migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Cloze to HubSpot data migrations

Answers to the questions buyers ask most during Cloze to HubSpot migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Book a free 30 minute consultation

Most Cloze-to-HubSpot migrations complete within 48–72 hours of clock time for under 30,000 records. Larger datasets with heavy timeline entries, multiple Cloze pipelines, or complex segment-to-list mapping extend to 2–4 weeks. Cloze's beta API status adds a variable: if API access is delayed or gaps require CSV fallback, extraction takes longer. Planning and HubSpot schema setup (custom properties, pipelines) adds another 3–7 days before the migration engine starts.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Cloze.
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