CRM

Migrate your Cloze data

AI-powered relationship CRM that automatically logs all client communications. Popular with real estate teams but the platform's heavy focus on that vertical can alienate other industries.

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In its favor

Why people choose Cloze

The signal that keeps Cloze on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Automatic communication logging from Gmail and Outlook eliminates manual CRM entry, making Cloze popular with agents who hate data entry overhead.

Strong real estate ecosystem partnerships with eXp Realty and Brown Harris Stevens give the platform credibility in that vertical.

The team collaboration model is genuinely implemented — team members can divide contacts and communicate within the platform, unlike competitors that only claim team support.

AI-powered relationship scoring and the Cloze Score metric help users prioritize follow-ups without manual pipeline management.

The platform's simple, opinionated interface attracts small businesses and solo agents who find HubSpot or Salesforce over-engineered for their needs.

Reliability problems force users to reinstall the app every few months and reset their integrations, wasting significant setup time.

Customer support is slow and unhelpful — the Facebook community is described as inactive and responses take days or weeks.

The platform is heavily hardwired toward real estate terminology and workflows, making it awkward for non-realtors working in other industries.

Image handling is disastrous for Mac Mail users, and the platform lacks basic navigation features like breadcrumbs to move backwards through views.

Poor search functionality and near-illegible threaded conversation views with tiny fonts frustrate daily users.

Reasons to switch

Why people leave Cloze

The recurring reasons buyers give for replacing Cloze. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Cloze fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Automatic logging of emails, calls, and texts without manual entryGenuine team collaboration features with role-based contact sharingAI relationship scoring (Cloze Score) to prioritize follow-upsStrong real estate vertical with proven enterprise partnershipsSimple, opinionated UX that small teams can adopt quickly

Weaknesses

API is beta-only and requires manual approval via email to Cloze supportExport tools require Manager or Admin permissions — personal view exports are limitedPlatform is heavily hardwired for real estate terminology and workflowsReliability issues cause periodic failures requiring reinstalls and reconfigurationCustomer support is slow, with inactive community forums

Where it works

Small real estate teams (1–10 agents) and solo brokerages seeking automated communication logging without manual CRM overhead.Real estate brokerages affiliated with eXp Realty or Brown Harris Stevens, where the platform has native integrations and credibility.Small teams where genuine in-platform collaboration and contact assignment matter more than advanced reporting or pipeline customization.Agents who communicate primarily via email and phone and want relationship intelligence without configuring complex workflows.Single-industry verticals where Cloze's opinionated real estate terminology and property/deal stages align with the actual sales process.

Where it struggles

Non-real estate businesses face friction using a platform hardwired for real estate terminology, property deals, and industry-specific terminology that does not map to their workflows.Mac Mail users encounter disastrous image handling and illegible threaded conversation views with tiny fonts that degrade daily usability.Organizations requiring reliable, uninterrupted automation experience periodic failures that force reinstalls and reconfiguration of connected accounts every few months.Teams needing responsive support receive slow, unhelpful responses with inactive community forums, requiring self-service resolution of technical issues.Users needing complex data exports encounter API beta limitations requiring manual email approval and role-gated exports under Manager or Admin permissions.

Pricing tiers

Cloze pricing overview

Cloze operates on a single paid tier at $17/month on annual billing or $19.99 month-to-month. There is no free tier beyond the 14-day trial, and no publicly listed enterprise tier — business features like Campaigns are gated on an internal Business Platinum plan.

Cloze Pro

Tier 1 of 1

$17/mo billed annually or $19.99 month-to-month

What's included

Contact management and company profilesDeals, Projects, and pipeline trackingTasks, activities, and timeline loggingGmail and Outlook integrationCustom properties and segments14-day free trial with no credit card required

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Pricing is informational. FlitStack AI does not bill on Cloze's schedule — see our quote-based pricing →

What gets migrated

Cloze object support

Object-by-object support for Cloze migrations. Per-pair details surface during scoping.

People

Fully supported

People is Cloze's core contact object. We migrate all standard properties (name, email, phone, address, social links) plus custom fields. Role-based export requires Manager or Admin access in Cloze, so we confirm permissions before scoping an extraction.

Companies

Fully supported

Companies are a top-level relation in Cloze. We migrate company records with their address, social, and industry fields alongside linked People records.

Projects (Deals/Properties)

Fully supported

Cloze uses Projects as its pipeline object, aliased as Deals or Properties depending on the industry context. We map the Stage (Potential, Active, Done, Lost) and custom project fields during migration.

Segments

Fully supported

Segments and Audiences group contacts by Stage or custom criteria (customers, leads, tags). We preserve segment membership by mapping each contact's stage and tag assignments in the destination.

Custom Fields

Mapping required

Cloze supports custom fields on People, Companies, and Projects. Field types include text, number, date, and choice fields. We map these directly but flag any deprecated or deleted custom fields that may cause silent data loss.

Timeline Entries

Mapping required

Timeline records capture emails, calls, texts, meetings, and notes tied to People or Companies. We migrate the activity log entries and metadata, though raw email content may be truncated depending on what Cloze retained from connected accounts.

Teams

Mapping required

Cloze Teams control access and assignment. We preserve team membership and role assignments, noting that the destination must have matching team structures for assignment routing to remain functional.

Campaigns

Mapping required

Campaigns are only available in the Business Platinum plan. We migrate campaign definitions and trigger logic as custom records but cannot guarantee the campaign engine is active in the destination CRM.

Documents

Mapping required

Documents attached to People, Companies, or Projects are migratable, but file attachments require additional extraction coordination since Cloze's export focuses on record fields rather than binary files.

Tags

Fully supported

Tags are a flat label system applied to People and Companies. We preserve all tag assignments and optionally recreate them in the destination as a native tagging feature or a multi-select custom field.

Gotchas

What to watch for in Cloze migrations

Issues we've hit on past Cloze migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

Cloze API requires manual beta access approval

High

Export requires Manager or Admin role permissions

Medium

Campaigns feature gated behind Business Platinum

Medium

Real estate terminology bleeds into core objects

How a Cloze migration works

Four steps, Cloze-specific

Connect

API key via query parameter or OAuth 2.0 into Cloze. Scopes limited to read-only on the data we move.

Map

We translate Cloze-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Cloze quirks before production.

Migrate

Full migration with Cloze rate-limit handling. Rollback available throughout.

FAQ

Cloze migration FAQ

Answers to the questions buyers ask most during Cloze migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Cloze migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most Cloze migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate Cloze.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your Cloze setup and destination — written quote back within a business day.

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