Migrate your CentraHub CRM data
All-in-one CRM from India with unlimited record storage and an aggressive per-user price ladder. Targets SMBs and mid-market teams that want HubSpot-like capabilities without the per-contact billing shock.
In its favor
Why people choose CentraHub CRM
The signal that keeps CentraHub CRM on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Unlimited record storage across all paid tiers differentiates it from HubSpot, which charges per Marketing Contact and penalizes growing contact lists.
Aggressive per-user pricing starting at $13/month (Startup tier) appeals to teams under 10 people who find HubSpot and Salesforce cost-prohibitive.
All-in-one sales, marketing, and service modules in a single platform reduce the need for separate tools and additional vendor contracts.
Industry-specific editions for Real Estate, Automotive, Education, and Construction target teams that need vertical workflows out of the box.
Free plan for 3 users lets small teams evaluate the tool before committing to a paid seat minimum of 5 users.
Minimum 5-user seat requirement on every paid tier locks out solo practitioners and very small teams that only need 1–3 licenses.
Initial setup support is reported as not meeting expectations, with reviewers citing poor onboarding assistance during configuration.
Lack of publicly documented API makes programmatic exports difficult — teams resort to CSV manual exports which strip relationships between records.
Brand rebranding from CentraHub CRM to Focus Softnet creates uncertainty about long-term product direction and support continuity.
Limited English-language community presence and sparse Reddit/G2 discussion make peer troubleshooting difficult for non-Indian users.
Reasons to switch
Why people leave CentraHub CRM
The recurring reasons buyers give for replacing CentraHub CRM. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where CentraHub CRM fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
CentraHub CRM pricing overview
CentraHub CRM uses a per-user, per-month model with a mandatory minimum of 5 users on all paid tiers. Pricing scales from $13/user/month (Startup) to $63/user/month (Ultimate), billed annually. A free plan for up to 3 users exists but imposes storage and feature limitations not present on paid tiers.
Free
Tier 1 of 5
Free (3 users max)
What's included
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What gets migrated
CentraHub CRM object support
Object-by-object support for CentraHub CRM migrations. Per-pair details surface during scoping.
Leads
Fully supportedLeads are the primary capture object at the top of the sales funnel. We map Lead records directly to the destination Lead or Contact object, preserving lead source, status, and owner assignment.
Accounts
Fully supportedAccounts represent company-level records. We map Accounts 1:1 in most migrations; the Account ID is the parent key for associated Contacts and Deals.
Contacts
Fully supportedContacts are person-level records linked to Accounts. We preserve the Account-Contact relationship by writing Accounts first and then linking Contact records via the parent Account ID.
Deals
Fully supportedDeals track opportunities in a pipeline with stage, amount, and close date. We map Deals and preserve their stage by matching stage names to the destination pipeline, flagging any stages with no equivalent.
Tasks
Mapping requiredTasks are standalone activity records with due date, priority, and status. Custom task types and priority values vary by tenant configuration and require value mapping during migration.
Appointments
Mapping requiredCalendar-based activity records. Date/time formats and timezone handling differ between systems; we normalize to UTC and flag appointments that fall outside the destination calendar sync window.
Activities
Mapping requiredActivities encompass calls, emails, and notes logged against Leads, Accounts, Contacts, or Deals. The activity type field is a picklist that requires mapping to the destination's activity taxonomy.
Custom Fields
Mapping requiredCentraHub allows custom fields per module with configurable data types (text, number, picklist, date, phone, email, website, geolocation). We extract the custom field schema per module and map each to a destination equivalent, flagging unsupported field types.
Workflows
Mapping requiredWorkflows automate actions (email sends, field updates, task creation) based on trigger conditions. Workflow definitions are stored as structured rules; we export them as JSON and flag any that reference fields being renamed or removed in the destination.
Email Campaigns
Mapping requiredCampaign records track email sends with open/click data. Historical campaign stats are imported as read-only records; active campaign state cannot be migrated as the destination must re-trigger sends.
Webforms
Mapping requiredWeb-to-lead forms capture field mappings and submission targets. We migrate form definitions as templates, noting that the actual form embed code must be redeployed in the destination system.
Tags
Mapping requiredTags are applied across objects for segmentation. We map tag values to the destination's tagging taxonomy, flagging tags that do not have an exact match.
Attachments
Mapping requiredFile attachments on records are supported via integration with Dropbox and Box. We download attachments to temporary storage, then re-attach them post-import using the destination's attachment API, preserving original filenames.
Reports and Dashboards
Not in this platformReporting configurations (chart types, filters, date ranges) are platform-specific and cannot be reproduced in another CRM. We do not migrate dashboards. Historical report data is preserved as exported CSV files delivered alongside the migration.
| Object | Support | Notes |
|---|---|---|
| Leads | Fully supported | Leads are the primary capture object at the top of the sales funnel. We map Lead records directly to the destination Lead or Contact object, preserving lead source, status, and owner assignment. |
| Accounts | Fully supported | Accounts represent company-level records. We map Accounts 1:1 in most migrations; the Account ID is the parent key for associated Contacts and Deals. |
| Contacts | Fully supported | Contacts are person-level records linked to Accounts. We preserve the Account-Contact relationship by writing Accounts first and then linking Contact records via the parent Account ID. |
| Deals | Fully supported | Deals track opportunities in a pipeline with stage, amount, and close date. We map Deals and preserve their stage by matching stage names to the destination pipeline, flagging any stages with no equivalent. |
| Tasks | Mapping required | Tasks are standalone activity records with due date, priority, and status. Custom task types and priority values vary by tenant configuration and require value mapping during migration. |
| Appointments | Mapping required | Calendar-based activity records. Date/time formats and timezone handling differ between systems; we normalize to UTC and flag appointments that fall outside the destination calendar sync window. |
| Activities | Mapping required | Activities encompass calls, emails, and notes logged against Leads, Accounts, Contacts, or Deals. The activity type field is a picklist that requires mapping to the destination's activity taxonomy. |
| Custom Fields | Mapping required | CentraHub allows custom fields per module with configurable data types (text, number, picklist, date, phone, email, website, geolocation). We extract the custom field schema per module and map each to a destination equivalent, flagging unsupported field types. |
| Workflows | Mapping required | Workflows automate actions (email sends, field updates, task creation) based on trigger conditions. Workflow definitions are stored as structured rules; we export them as JSON and flag any that reference fields being renamed or removed in the destination. |
| Email Campaigns | Mapping required | Campaign records track email sends with open/click data. Historical campaign stats are imported as read-only records; active campaign state cannot be migrated as the destination must re-trigger sends. |
| Webforms | Mapping required | Web-to-lead forms capture field mappings and submission targets. We migrate form definitions as templates, noting that the actual form embed code must be redeployed in the destination system. |
| Tags | Mapping required | Tags are applied across objects for segmentation. We map tag values to the destination's tagging taxonomy, flagging tags that do not have an exact match. |
| Attachments | Mapping required | File attachments on records are supported via integration with Dropbox and Box. We download attachments to temporary storage, then re-attach them post-import using the destination's attachment API, preserving original filenames. |
| Reports and Dashboards | Not in this platform | Reporting configurations (chart types, filters, date ranges) are platform-specific and cannot be reproduced in another CRM. We do not migrate dashboards. Historical report data is preserved as exported CSV files delivered alongside the migration. |
Gotchas
What to watch for in CentraHub CRM migrations
Issues we've hit on past CentraHub CRM migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Five-user minimum applies to every paid tier
Workflows reference field IDs, not field names
No documented public API for bulk exports
Rebrand to Focus Softnet causes support and documentation drift
Custom field data type enforcement is loose on import
| Severity | Issue |
|---|---|
| High | Five-user minimum applies to every paid tier |
| High | Workflows reference field IDs, not field names |
| High | No documented public API for bulk exports |
| Medium | Rebrand to Focus Softnet causes support and documentation drift |
| Medium | Custom field data type enforcement is loose on import |
Leaving CentraHub CRM?
Where CentraHub CRM customers move next
12 destinations CentraHub CRM can migrate to.
How a CentraHub CRM migration works
Four steps, CentraHub CRM-specific
Connect
Not publicly documented into CentraHub CRM. Scopes limited to read-only on the data we move.
Map
We translate CentraHub CRM-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate CentraHub CRM quirks before production.
Migrate
Full migration with CentraHub CRM rate-limit handling. Rollback available throughout.
FAQ
CentraHub CRM migration FAQ
Answers to the questions buyers ask most during CentraHub CRM migration scoping. Not seeing yours? Book a call.
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