CRM

Migrate your CentraHub CRM data

All-in-one CRM from India with unlimited record storage and an aggressive per-user price ladder. Targets SMBs and mid-market teams that want HubSpot-like capabilities without the per-contact billing shock.

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In its favor

Why people choose CentraHub CRM

The signal that keeps CentraHub CRM on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Unlimited record storage across all paid tiers differentiates it from HubSpot, which charges per Marketing Contact and penalizes growing contact lists.

Aggressive per-user pricing starting at $13/month (Startup tier) appeals to teams under 10 people who find HubSpot and Salesforce cost-prohibitive.

All-in-one sales, marketing, and service modules in a single platform reduce the need for separate tools and additional vendor contracts.

Industry-specific editions for Real Estate, Automotive, Education, and Construction target teams that need vertical workflows out of the box.

Free plan for 3 users lets small teams evaluate the tool before committing to a paid seat minimum of 5 users.

Minimum 5-user seat requirement on every paid tier locks out solo practitioners and very small teams that only need 1–3 licenses.

Initial setup support is reported as not meeting expectations, with reviewers citing poor onboarding assistance during configuration.

Lack of publicly documented API makes programmatic exports difficult — teams resort to CSV manual exports which strip relationships between records.

Brand rebranding from CentraHub CRM to Focus Softnet creates uncertainty about long-term product direction and support continuity.

Limited English-language community presence and sparse Reddit/G2 discussion make peer troubleshooting difficult for non-Indian users.

Reasons to switch

Why people leave CentraHub CRM

The recurring reasons buyers give for replacing CentraHub CRM. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where CentraHub CRM fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Unlimited record storage on all paid tiers — no per-contact billing shock as records grow.All-in-one sales, marketing, and service modules with a single vendor and unified data model.Per-user pricing is competitive against HubSpot and Salesforce for teams between 5 and 50 seats.Industry-specific editions provide vertical templates for Real Estate, Automotive, and Education use cases.Custom field support per module allows teams to tailor the schema without developer involvement.

Weaknesses

Minimum 5-user seat requirement excludes solo users and very small teams regardless of plan tier.No publicly documented API endpoint reference — programmatic exports are undocumented and unsupported.Initial onboarding and setup support receive consistent criticism from early-stage reviewers.Brand pivot to Focus Softnet creates uncertainty about product roadmap and long-term support continuity.Sparse English-language community presence makes peer troubleshooting difficult outside of Indian user networks.

Where it works

Small-to-mid-market teams of 5–50 users in India and UAE, where CentraHub has established local presence and the English-speaking user community is strongest.Growing businesses with large contact databases that need unlimited record storage to avoid the per-contact billing penalties charged by HubSpot and Salesforce.Verticals in Real Estate, Automotive, Education, and Construction that benefit from pre-built industry-specific editions and vertical workflow templates.Organizations requiring both cloud-hosted and client-hosted deployment options, particularly those with data residency or on-premises requirements.Teams consolidating separate sales, marketing, and service tools into a single vendor to reduce multi-tool overhead and vendor management complexity.

Where it struggles

Solo practitioners and very small teams needing 1–3 user licenses, since every paid tier enforces a 5-user minimum regardless of plan level.Organizations requiring API-driven workflows or programmatic data exports, as CentraHub has no publicly documented API endpoint reference for external integrations.Teams based outside India and UAE that rely on English-language community forums and peer troubleshooting, given the sparse English community presence.Businesses prioritizing guided implementation and strong initial onboarding support, since early-stage setup assistance receives consistent criticism in reviews.Teams concerned about vendor stability, as the brand transition from CentraHub CRM to Focus Softnet creates uncertainty about roadmap and long-term product direction.

Pricing tiers

CentraHub CRM pricing overview

CentraHub CRM uses a per-user, per-month model with a mandatory minimum of 5 users on all paid tiers. Pricing scales from $13/user/month (Startup) to $63/user/month (Ultimate), billed annually. A free plan for up to 3 users exists but imposes storage and feature limitations not present on paid tiers.

Free

Tier 1 of 5

Free (3 users max)

What's included

Up to 3 usersLimited record storage vs paid tiersBasic contact and lead managementStandard dashboardEmail support only

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Pricing is informational. FlitStack AI does not bill on CentraHub CRM's schedule — see our quote-based pricing →

What gets migrated

CentraHub CRM object support

Object-by-object support for CentraHub CRM migrations. Per-pair details surface during scoping.

Leads

Fully supported

Leads are the primary capture object at the top of the sales funnel. We map Lead records directly to the destination Lead or Contact object, preserving lead source, status, and owner assignment.

Accounts

Fully supported

Accounts represent company-level records. We map Accounts 1:1 in most migrations; the Account ID is the parent key for associated Contacts and Deals.

Contacts

Fully supported

Contacts are person-level records linked to Accounts. We preserve the Account-Contact relationship by writing Accounts first and then linking Contact records via the parent Account ID.

Deals

Fully supported

Deals track opportunities in a pipeline with stage, amount, and close date. We map Deals and preserve their stage by matching stage names to the destination pipeline, flagging any stages with no equivalent.

Tasks

Mapping required

Tasks are standalone activity records with due date, priority, and status. Custom task types and priority values vary by tenant configuration and require value mapping during migration.

Appointments

Mapping required

Calendar-based activity records. Date/time formats and timezone handling differ between systems; we normalize to UTC and flag appointments that fall outside the destination calendar sync window.

Activities

Mapping required

Activities encompass calls, emails, and notes logged against Leads, Accounts, Contacts, or Deals. The activity type field is a picklist that requires mapping to the destination's activity taxonomy.

Custom Fields

Mapping required

CentraHub allows custom fields per module with configurable data types (text, number, picklist, date, phone, email, website, geolocation). We extract the custom field schema per module and map each to a destination equivalent, flagging unsupported field types.

Workflows

Mapping required

Workflows automate actions (email sends, field updates, task creation) based on trigger conditions. Workflow definitions are stored as structured rules; we export them as JSON and flag any that reference fields being renamed or removed in the destination.

Email Campaigns

Mapping required

Campaign records track email sends with open/click data. Historical campaign stats are imported as read-only records; active campaign state cannot be migrated as the destination must re-trigger sends.

Webforms

Mapping required

Web-to-lead forms capture field mappings and submission targets. We migrate form definitions as templates, noting that the actual form embed code must be redeployed in the destination system.

Tags

Mapping required

Tags are applied across objects for segmentation. We map tag values to the destination's tagging taxonomy, flagging tags that do not have an exact match.

Attachments

Mapping required

File attachments on records are supported via integration with Dropbox and Box. We download attachments to temporary storage, then re-attach them post-import using the destination's attachment API, preserving original filenames.

Reports and Dashboards

Not in this platform

Reporting configurations (chart types, filters, date ranges) are platform-specific and cannot be reproduced in another CRM. We do not migrate dashboards. Historical report data is preserved as exported CSV files delivered alongside the migration.

Gotchas

What to watch for in CentraHub CRM migrations

Issues we've hit on past CentraHub CRM migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

Five-user minimum applies to every paid tier

High

Workflows reference field IDs, not field names

High

No documented public API for bulk exports

Medium

Rebrand to Focus Softnet causes support and documentation drift

Medium

Custom field data type enforcement is loose on import

How a CentraHub CRM migration works

Four steps, CentraHub CRM-specific

Connect

Not publicly documented into CentraHub CRM. Scopes limited to read-only on the data we move.

Map

We translate CentraHub CRM-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate CentraHub CRM quirks before production.

Migrate

Full migration with CentraHub CRM rate-limit handling. Rollback available throughout.

FAQ

CentraHub CRM migration FAQ

Answers to the questions buyers ask most during CentraHub CRM migration scoping. Not seeing yours? Book a call.

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Most CentraHub CRM migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate CentraHub CRM.
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