CRM migration

Migrate from CentraHub CRM to HubSpot

Field-level mapping, validation, and rollback between CentraHub CRM and HubSpot. We move data and schema; workflows are rebuilt natively in HubSpot.

CentraHub CRM logo

CentraHub CRM

Source

HubSpot

Destination

HubSpot logo

Compatibility

100%

12 of 12

objects map 1:1 between CentraHub CRM and HubSpot.

Complexity

BStandard

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

CentraHub CRM organizes data around configurable modules (Leads, Contacts, Accounts, Deals, Activities) with per-module custom fields and workflow automation tied to module-level triggers. HubSpot uses a fixed object model (Contacts, Companies, Deals, Tickets, Products) with a property system where both standard and custom fields live on each object, and lifecycle_stage drives the contact lifecycle from subscriber through customer. We map CentraHub Contacts to HubSpot Contacts and CentraHub Accounts to HubSpot Companies, preserving custom field definitions as HubSpot properties with type-aware transformation. CentraHub Deals become HubSpot Deals with stage values mapped to HubSpot pipeline stages per pipeline. Activity history (calls, emails, meetings, notes) migrates as HubSpot engagements with original timestamps and owners preserved. Custom modules in CentraHub translate to HubSpot custom objects. We do not migrate CentraHub workflows or automations — their logic must be rebuilt in HubSpot's Workflows tool, and we export the CentraHub definitions as a rebuild reference. Our migration engine uses both the CentraHub API and HubSpot API, runs a sample migration with field-level diff first, then executes the full migration with a 24–48 hour delta pickup window to capture in-flight changes during cutover.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

CentraHub CRM logo

CentraHub CRM

What's pushing teams away

  • Minimum 5-user seat requirement on every paid tier locks out solo practitioners and very small teams that only need 1–3 licenses.
  • Initial setup support is reported as not meeting expectations, with reviewers citing poor onboarding assistance during configuration.
  • Lack of publicly documented API makes programmatic exports difficult — teams resort to CSV manual exports which strip relationships between records.
  • Brand rebranding from CentraHub CRM to Focus Softnet creates uncertainty about long-term product direction and support continuity.
  • Limited English-language community presence and sparse Reddit/G2 discussion make peer troubleshooting difficult for non-Indian users.

Choosing

HubSpot logo

HubSpot

What's pulling them in

  • Lowest barrier to entry of any major CRM — the free tier with unlimited contacts lets teams validate fit before committing to a paid plan, according to G2 and Capterra reviewers.
  • Native integration between the CRM and sales engagement tools (sequences, email tracking, dialer) means no separate sync configuration, a theme across G2 Sales Hub reviews.
  • Pipeline visualization, deal tracking, and automated workflows are consistently praised as intuitive and easy to set up without developer involvement.
  • Strong onboarding for new team members — reviewers on Capterra and G2 highlight how quickly new reps become productive without formal training.
  • The HubSpot platform ecosystem (Marketing, Sales, Service, CMS hubs) allows growing companies to consolidate tools without building new integrations.

Object mapping

How CentraHub CRM objects map to HubSpot

Each row shows how a CentraHub CRM object lands in HubSpot, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

CentraHub CRM

Contact

maps to

HubSpot

Contact

1:1
Fully supported

Direct 1:1 map for standard contact fields. HubSpot Contact is the primary contact object; CentraHub contact records transfer as HubSpot Contacts with all standard properties (name, email, phone, address) mapped directly. Custom properties on the CentraHub Contacts module become HubSpot Contact properties, created before migration.

CentraHub CRM

Account

maps to

HubSpot

Company

1:1
Fully supported

CentraHub Accounts map to HubSpot Companies. Company name, domain, industry, employee count, and annual revenue transfer directly. HubSpot's company hierarchy (parent company field) maps from CentraHub's parent-account relationship. Multi-contact accounts are handled via HubSpot's company-contact association model, ensuring all related contacts link to the correct company record after migration. This preserves the relationship context that existed in CentraHub.

CentraHub CRM

Lead

maps to

HubSpot

Contact

1:1
Fully supported

CentraHub Leads map to HubSpot Contacts. Since HubSpot uses a single Contact object with lifecycle_stage to track prospect progression, CentraHub lead status and lead source fields transfer as HubSpot Contact properties. No split routing like Salesforce — both leads and contacts land in the same HubSpot object.

CentraHub CRM

Deal

maps to

HubSpot

Deal

1:1
Fully supported

CentraHub Deals map to HubSpot Deals. Deal name, amount, close date, owner, and stage all transfer. HubSpot's deal model uses a pipeline-stage relationship: the deal record references a pipeline and a stage within that pipeline, which is defined in HubSpot's pipeline settings.

CentraHub CRM

Pipeline

maps to

HubSpot

Pipeline

1:1
Fully supported

CentraHub pipeline configurations map to HubSpot deal pipelines. Each CentraHub pipeline becomes a HubSpot deal pipeline in HubSpot's pipeline settings. Stage names and probabilities from CentraHub translate to HubSpot stage definitions per pipeline, preserving the original deal progression logic. This includes stage order, probability percentages, and any custom stage labels configured in the source system.

CentraHub CRM

Task

maps to

HubSpot

Task (Engagement)

1:1
Fully supported

CentraHub Tasks map to HubSpot Tasks (stored as engagements in HubSpot). Task subject, due date, status, priority, and owner transfer directly. The task is associated back to the original Contact or Deal record via HubSpot's association model. This ensures that task context appears in the correct timeline within HubSpot's record view after migration completes.

CentraHub CRM

Event

maps to

HubSpot

Meeting (Engagement)

1:1
Fully supported

CentraHub Events (calendar appointments) map to HubSpot Meetings. Original start time, end time, title, description, location, and owner transfer. HubSpot meetings appear in the contact and company timelines and sync with Google Calendar or Outlook when the integration is configured.

CentraHub CRM

Note

maps to

HubSpot

Note

1:1
Fully supported

CentraHub Notes map to HubSpot Notes. Note body, create date, last modified date, and owner transfer. HubSpot Notes attach to the Contact, Company, or Deal record they were associated with in CentraHub. Rich-text formatting in CentraHub notes is preserved in HubSpot's note body.

CentraHub CRM

Document/File attachment

maps to

HubSpot

File

1:1
Fully supported

File attachments stored in CentraHub's document management must be exported from the platform, re-uploaded to HubSpot's Files tool, and then associated back to the original record. This is a two-step process because HubSpot stores files separately from CRM records with its own file management layer.

CentraHub CRM

Custom module

maps to

HubSpot

Custom object

1:1
Fully supported

CentraHub custom modules (additional modules beyond the standard set) map to HubSpot Custom Objects (available on Enterprise tier). Custom properties on the module transfer as custom properties on the HubSpot custom object. Associations between the custom module and standard objects map to HubSpot custom object associations.

CentraHub CRM

Workflow definition

maps to

HubSpot

Workflow

1:1
Fully supported

CentraHub workflows define automation logic tied to module-level events such as record creation, field changes, and date-based triggers. HubSpot has no equivalent migration path for these workflow definitions — all workflows must be rebuilt manually in HubSpot's Workflows tool. We export the complete CentraHub workflow definitions in structured format before migration so your team has a reference document for recreating equivalent automation logic in HubSpot's Workflows tool.

CentraHub CRM

Custom report

maps to

HubSpot

Report

1:1
Fully supported

CentraHub custom reports and dashboards do not migrate to HubSpot because each platform's reporting configuration is stored in incompatible formats. The underlying data — contacts, deals, activities, and custom object records — transfers successfully, but report layouts, filters, and visualization settings must be rebuilt in HubSpot's reporting tools after migration. We recommend planning a post-migration reporting audit to identify which CentraHub reports are critical and recreating them systematically using HubSpot's Report Builder and custom report options.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

CentraHub CRM logo

CentraHub CRM gotchas

High

Five-user minimum applies to every paid tier

High

Workflows reference field IDs, not field names

High

No documented public API for bulk exports

Medium

Rebrand to Focus Softnet causes support and documentation drift

Medium

Custom field data type enforcement is loose on import

HubSpot logo

HubSpot gotchas

High

Marketing Contacts billing model is migration-critical

High

Feature tier gating is not visible until onboarding

Medium

Mandatory onboarding fees inflate year-one cost

Medium

HubSpot CSV importer cannot migrate engagements or attachments

Medium

Custom objects require Enterprise and a pre-existing schema

Pair-specific challenges

  • CentraHub workflows and automations have no migration path to HubSpot

    CentraHub workflow definitions store automation logic tied to module-level triggers and conditions. HubSpot's Workflows tool operates on a different automation model with enrollment criteria, action types, and logic operators that are not interchangeable. Migrating a CentraHub workflow definition to HubSpot requires a manual rebuild using HubSpot's workflow builder. We export all CentraHub workflow definitions as JSON before migration so your team has a reference document for the rebuild. This is a known limitation that requires your admin's attention post-migration and is flagged as high severity because broken automation logic directly impacts sales and service processes.

  • Deal pipeline stage values require manual mapping per HubSpot pipeline

    CentraHub deal stage names are configured per deal and stored as a field value. HubSpot deal stages are defined within pipeline objects, and each pipeline has its own set of stage names and probabilities. A single CentraHub stage value like 'Proposal Sent' may need to map differently depending on which pipeline the deal belongs to. We create a value mapping configuration before migration that routes each unique CentraHub stage-to-pipeline combination to the correct HubSpot pipeline and stage. This mapping must be reviewed and approved before the full migration runs, and it is flagged as high severity because incorrect stage mapping corrupts deal reporting in HubSpot.

  • Custom properties must be pre-created in HubSpot before data imports

    CentraHub allows adding custom fields directly to any module, and these field definitions include control types, validation rules, and display settings. HubSpot requires custom properties to be created within the property settings before data can be imported into those properties. If a CentraHub custom field has no corresponding HubSpot property at migration time, the data lands in a default property or gets dropped. We create all custom properties in HubSpot during the pre-migration schema setup phase, but any custom field added to CentraHub after the migration plan is signed off requires a supplemental property creation step. This is flagged as medium severity because it is controllable via process but can cause data loss if missed.

  • File attachments require separate download and re-upload workflow

    CentraHub stores file attachments within its document management module and associates them with CRM records. HubSpot separates file storage from CRM records — files live in HubSpot's Files tool and are associated to records via association records. This means every file attachment in CentraHub must be downloaded from the platform, uploaded to HubSpot Files, and then linked back to the original CRM record. For migrations with large attachment volumes (hundreds or thousands of files), this step adds significant time to the migration window. We flag file attachment counts during the audit phase so your team can decide whether to migrate all attachments or prioritize recent ones. This is flagged as medium severity because it is addressable but adds migration complexity for attachment-heavy datasets.

  • Activity data volume can affect HubSpot timeline display performance

    CentraHub stores activity history (calls, emails, meetings, notes) as individual records associated with contacts and deals. HubSpot displays all activities on the contact and company timelines, and very large activity histories (thousands of activities per contact) can affect timeline load performance in HubSpot. We migrate all activity records with original timestamps and owners, but we flag contacts with exceptionally high activity counts (>500 activities) during the audit so your team can decide whether to migrate the full history or limit to the most recent 12 months. This is flagged as low severity because it is handled automatically but disclosed honestly as a performance consideration.

Migration approach

Six steps for a successful CentraHub CRM to HubSpot data migration

  1. Audit CentraHub CRM data and create HubSpot schema

    We begin by cataloging every object in your CentraHub CRM — standard modules (Contacts, Accounts, Deals, Tasks, Events, Notes) plus any custom modules. We document all custom field definitions including data types, pick-list values, and validation rules. From this audit we produce a HubSpot property creation plan: which HubSpot properties to create, which data types to use, and which CentraHub custom fields require custom property creation in HubSpot before migration can begin.

  2. Resolve owners by email match against HubSpot users

    HubSpot requires an owner (user) for every CRM record. We match CentraHub owner records against your HubSpot user list by email address. Any owner in CentraHub that does not have a corresponding HubSpot user is flagged before migration — your team either invites that person to HubSpot first or reassigns their records to a fallback HubSpot user. No record migrates without a resolved HubSpot owner.

  3. Run sample migration with field-level diff

    A representative slice of records — typically 100–500 records spanning contacts, companies, deals, and activities — migrates first. We generate a field-level comparison report showing source values versus destination values for every mapped field. Your team reviews the diff to verify stage mapping, owner resolution, custom property values, and association integrity before the full migration commits. Sample migration runs are repeatable until mapping is confirmed.

  4. Execute full migration with delta-pickup window

    The full migration runs using HubSpot's API for record creation and update. Companies and contacts migrate first to establish the association graph, followed by deals and activities. After the initial load, a 24–48 hour delta-pickup window captures any records created or modified in CentraHub during the migration run. An audit log records every operation performed. One-click rollback is available if reconciliation uncovers data integrity issues.

  5. Export workflow definitions for HubSpot rebuild

    We extract all CentraHub workflow definitions in their structured format and package them as a rebuild reference for your HubSpot admin. Workflow logic — triggers, conditions, and actions — cannot migrate automatically to HubSpot's Workflows tool, but the exported definitions provide your team with a complete reference document for manually rebuilding equivalent automation logic in HubSpot's Workflows tool. This export is delivered alongside the migration completion report, giving your HubSpot admin a clear starting point for recreating all CentraHub workflows.

Platform deep dives

Context on both ends of the pair

CentraHub CRM logo

CentraHub CRM

Source

Strengths

  • Unlimited record storage on all paid tiers — no per-contact billing shock as records grow.
  • All-in-one sales, marketing, and service modules with a single vendor and unified data model.
  • Per-user pricing is competitive against HubSpot and Salesforce for teams between 5 and 50 seats.
  • Industry-specific editions provide vertical templates for Real Estate, Automotive, and Education use cases.
  • Custom field support per module allows teams to tailor the schema without developer involvement.

Weaknesses

  • Minimum 5-user seat requirement excludes solo users and very small teams regardless of plan tier.
  • No publicly documented API endpoint reference — programmatic exports are undocumented and unsupported.
  • Initial onboarding and setup support receive consistent criticism from early-stage reviewers.
  • Brand pivot to Focus Softnet creates uncertainty about product roadmap and long-term support continuity.
  • Sparse English-language community presence makes peer troubleshooting difficult outside of Indian user networks.
HubSpot logo

HubSpot

Destination

Strengths

  • Genuinely useful free CRM tier with no seat limit on contact records.
  • All-in-one sales engagement layer (sequences, email tracking, calling, dialer) embedded natively in the CRM, eliminating a separate integration.
  • Intuitive interface and fast onboarding for individual reps, per G2 and Capterra reviews.
  • Workflow automation triggers across contacts, deals, and tickets with a visual builder.
  • API coverage for all standard objects including custom objects at Enterprise tier.

Weaknesses

  • Pricing model is contact-based at the marketing layer — importing all records as marketing contacts can multiply the monthly bill by 4×.
  • Feature tier cliffs are frequent surprises: sequences, calling, advanced reporting, and quoting are all gated, often requiring plan upgrades mid-implementation.
  • Mandatory onboarding fees at Professional ($1,500) and Enterprise ($3,500) are not prominently disclosed on the pricing page.
  • API rate limits are restrictive for bulk migration — burst limits of 100-200 req/10sec and search endpoint limits of 4 req/sec require careful job queuing.
  • Custom objects, additional pipelines, and advanced forecasting are Enterprise-only, making cost projections difficult for growing teams.

Complexity grading

How hard is this migration?

Standard CRM migration. 3 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across CentraHub CRM and HubSpot.

  • Object compatibility

    B

    3 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    CentraHub CRM: Not publicly documented.

  • Data volume sensitivity

    B

    CentraHub CRM doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your CentraHub CRM to HubSpot migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about CentraHub CRM to HubSpot data migrations

Answers to the questions buyers ask most during CentraHub CRM to HubSpot migration scoping. Not seeing yours? Book a call.

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Most CentraHub-to-HubSpot migrations complete within 48–72 hours of clock time for datasets under 50,000 total records. Larger setups with 500,000+ records or multiple custom modules extend to 7–10 days. The longest planning step is creating HubSpot custom properties and mapping deal stages to HubSpot pipeline configurations. Sample migration runs (Step 3) typically take 4–8 hours per batch before approval to proceed to full migration.

Adjacent paths

Related migrations to explore

Ready when you are

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