CRM migration

Migrate from Brevo Marketing Platform to HubSpot

Field-level mapping, validation, and rollback between Brevo Marketing Platform and HubSpot. We move data and schema; workflows are rebuilt natively in HubSpot.

Brevo Marketing Platform logo

Brevo Marketing Platform

Source

HubSpot

Destination

HubSpot logo

Compatibility

100%

10 of 10

objects map 1:1 between Brevo Marketing Platform and HubSpot.

Complexity

BStandard

Timeline

3–7 days

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Brevo Marketing Platform stores contacts, companies, and deals as flat CRM objects with marketing-first properties like lifecycle stage, source channel, and tag segmentation. HubSpot mirrors this structure with Contacts, Companies, and Deals but diverges on how it handles lifecycle progression, pipeline configuration, and multi-channel engagement history. We run a scoped-read extraction from Brevo's API using paginated CSV exports (daily exports were deprecated in May 2025, so batch export coordination with your team is required), then load into HubSpot via Bulk API. Brevo's automation workflows, email sequences, and SMS/WhatsApp logic are platform-specific and do not migrate — we export workflow definitions as a JSON rebuild reference and a step-by-step guide mapped to HubSpot's workflow builder. Brevo's custom attributes (created on Enterprise and Pro plans via API) become HubSpot custom properties pre-created in your portal. Engagement history — emails, meetings, notes — migrates as HubSpot engagements on the respective contact timeline. We surface every non-direct mapping (lifecycle stage, deal priority, Brevo-specific channels) with a transformation note so your admin can review before the full run commits.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Brevo Marketing Platform logo

Brevo Marketing Platform

What's pushing teams away

  • Advanced analytics and attribution reporting are described as limited compared to enterprise tools, frustrating data-driven marketers.
  • Template customization is minimal; users wanting highly branded or complex email layouts frequently outgrow what Brevo offers.
  • Customer support response times are cited as slow by multiple reviewers, particularly on lower tiers.
  • The learning curve for complex automation workflows is steep, and in-app guidance for advanced setups is minimal.

Choosing

HubSpot logo

HubSpot

What's pulling them in

  • Lowest barrier to entry of any major CRM — the free tier with unlimited contacts lets teams validate fit before committing to a paid plan, according to G2 and Capterra reviewers.
  • Native integration between the CRM and sales engagement tools (sequences, email tracking, dialer) means no separate sync configuration, a theme across G2 Sales Hub reviews.
  • Pipeline visualization, deal tracking, and automated workflows are consistently praised as intuitive and easy to set up without developer involvement.
  • Strong onboarding for new team members — reviewers on Capterra and G2 highlight how quickly new reps become productive without formal training.
  • The HubSpot platform ecosystem (Marketing, Sales, Service, CMS hubs) allows growing companies to consolidate tools without building new integrations.

Object mapping

How Brevo Marketing Platform objects map to HubSpot

Each row shows how a Brevo Marketing Platform object lands in HubSpot, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Brevo Marketing Platform

Contact

maps to

HubSpot

Contact

1:1
Fully supported

Brevo contacts migrate as HubSpot contacts. Brevo's standard attributes (email, firstname, lastname, phone, company, job title, city, country, created date) map directly to HubSpot contact properties. Brevo's owner_id resolves to HubSpot OwnerId by email match — un matched owners are flagged before the migration runs.

Brevo Marketing Platform

Contact (lifecycle_stage)

maps to

HubSpot

Contact (lifecycle_stage property)

1:1
Fully supported

Brevo lifecycle_stage values (subscriber, lead, MQL, SQL, customer, evangelist) have no direct HubSpot CRM equivalent — HubSpot's lifecycle_stage property is the target. We create the lifecycle_stage property in HubSpot (if not already present) and map Brevo values value-by-value. Teams using Brevo's marketing automation to drive lifecycle progression will need to rebuild that logic in HubSpot workflows.

Brevo Marketing Platform

Company

maps to

HubSpot

Company

1:1
Fully supported

Brevo companies migrate as HubSpot companies. Standard attributes (name, domain, city, country, industry, phone, number of employees, annual revenue) map to HubSpot company properties. Brevo parent-company hierarchies use a parent_id field — we resolve this using HubSpot's Parent Company lookup once all company records are loaded.

Brevo Marketing Platform

Deal

maps to

HubSpot

Deal

1:1
Fully supported

Brevo deals migrate as HubSpot deals. Each deal carries its associated pipeline and stage name. HubSpot requires the pipeline to exist in the portal before deals are imported — we deliver a pipeline setup checklist as part of the migration plan so your HubSpot admin creates deal pipelines before the data load.

Brevo Marketing Platform

Deal Pipeline

maps to

HubSpot

Deal Pipeline

1:1
Fully supported

Brevo pipelines (each with its own set of stages) translate to HubSpot deal pipelines. HubSpot allows multiple named pipelines each with custom stage sequences. We map Brevo pipeline names to new HubSpot pipeline names and Brevo stage names to HubSpot stage names within each pipeline. Probability and forecast category are re-applied from HubSpot's stage defaults or your specified configuration.

Brevo Marketing Platform

User / Owner

maps to

HubSpot

Owner

1:1
Fully supported

Brevo users are matched to HubSpot owners by email address. The migration flags any Brevo user whose email does not find an existing HubSpot user — your team either creates the HubSpot user first or assigns their records to a fallback owner. No deal or contact lands in HubSpot without a resolved owner.

Brevo Marketing Platform

Engagement — Email / Meeting / Note

maps to

HubSpot

Engagement (email, meeting, note)

1:1
Fully supported

Brevo email history, meetings, and notes migrate as HubSpot engagements on the respective contact timeline. Emails become engagement events with subject, body, and timestamp. Meetings become calendar-style engagement entries with duration and title. Notes migrate as HubSpot notes with original create dates and owning user preserved.

Brevo Marketing Platform

Custom Attribute (Enterprise / Pro only)

maps to

HubSpot

Custom Property

1:1
Fully supported

Brevo custom attributes on contacts, companies, and deals (accessible only on Enterprise and Pro plans via API) become HubSpot custom properties. The HubSpot portal must have the custom property schema pre-created before migration — we deliver a schema definition sheet listing each Brevo custom attribute name, data type, and corresponding HubSpot property type to create.

Brevo Marketing Platform

Tag

maps to

HubSpot

Contact property (list of strings)

1:1
Fully supported

Brevo contact tags map to a HubSpot contact property (a multi-value string property or a static list). Tags with high cardinality are reviewed with your team before import — excessively long tag lists on individual contacts can exceed HubSpot property length limits.

Brevo Marketing Platform

Automation Workflow

maps to

HubSpot

Not migrated

1:1
Fully supported

Brevo automation workflows and email sequences do not have a HubSpot equivalent that can receive a direct migration. The workflow logic, trigger conditions, and action steps are platform-specific. We export your Brevo workflow definitions as a JSON reference and provide a rebuild guide mapped to HubSpot's workflow builder so your admin can reconstruct the logic.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Brevo Marketing Platform logo

Brevo Marketing Platform gotchas

High

Daily exports deprecated since May 30th, 2025

High

Contact storage limits tied to email volume tier, not plan name

High

Custom Objects only available on Enterprise or Pro plans

Medium

Automation workflow migration marks unsupported steps inactive

Medium

List IDs can change unexpectedly on Brevo's side

HubSpot logo

HubSpot gotchas

High

Marketing Contacts billing model is migration-critical

High

Feature tier gating is not visible until onboarding

Medium

Mandatory onboarding fees inflate year-one cost

Medium

HubSpot CSV importer cannot migrate engagements or attachments

Medium

Custom objects require Enterprise and a pre-existing schema

Pair-specific challenges

  • Daily CSV exports deprecated in May 2025 — large datasets require batched manual export coordination

    Brevo retired its scheduled daily CSV export feature on May 30, 2025. Teams migrating large contact databases (50,000+ records) now need to coordinate batched exports through Brevo's UI or paginated API calls. We schedule export windows with your team before the migration begins, breaking large datasets into manageable chunks to stay within API rate limits. This is a Brevo-platform change that specifically affects migration scoping for this pair. We also verify file integrity after each batch.

  • Brevo lifecycle_stage requires a HubSpot custom property — automation logic does not transfer

    Brevo lifecycle stages (subscriber, lead, MQL, SQL, customer, evangelist) do not have a native equivalent in HubSpot's CRM. The target is HubSpot's own lifecycle_stage contact property, but your portal must have this property created with matching pick-list values before contacts load. Brevo workflows that automatically advance contacts between lifecycle stages are platform-specific and cannot be migrated — we export your workflow definitions as a JSON rebuild reference mapped to HubSpot's workflow builder so your admin can reconstruct the logic.

  • SMS and WhatsApp campaign data has no native HubSpot CRM equivalent

    Brevo stores SMS and WhatsApp campaign metrics — send timestamps, delivery status, open events — as engagement events on the contact record. HubSpot CRM does not have a native SMS or WhatsApp channel equivalent; HubSpot SMS and WhatsApp capabilities are tied to specific HubSpot products (Marketing Hub add-ons) and do not auto-populate from imported data. We import Brevo SMS and WhatsApp engagement timestamps as custom datetime properties on the contact record for reference, but the campaign-level analytics require manual reconciliation or rebuild in HubSpot's reporting suite.

  • Brevo's automation workflow structure cannot be translated to HubSpot workflows

    Brevo's workflow builder stores automation logic as a platform-specific graph of triggers, conditions, and actions. HubSpot's workflow builder uses a different automation model with different trigger types, condition syntax, and action sets. The migration carries only data — the workflow definitions themselves must be rebuilt. We deliver a structured export of your Brevo workflow definitions in JSON format, plus a human-readable rebuild guide that maps each Brevo trigger and action to its nearest HubSpot workflow equivalent so your admin can reconstruct the logic efficiently.

  • Brevo's N:N contact-to-company model collapses to HubSpot's primary association

    Brevo allows a contact to be associated with multiple companies simultaneously using a many-to-many relationship model. HubSpot contacts have a single primary company (associatedcompanyid) plus a Company Contacts associations table for additional links. During migration, we identify the most recently updated Brevo company association per contact and set that as HubSpot's primary company. Any secondary company associations are imported as Company Contact Relationships in HubSpot — your team decides which secondary associations to retain.

Migration approach

Six steps for a successful Brevo Marketing Platform to HubSpot data migration

  1. Extract Brevo data and configure HubSpot portal

    We pull Brevo contacts, companies, and deals via API using paginated export requests — coordinating with your team on batch sizes given Brevo's May 2025 daily-export retirement. In parallel, your HubSpot admin (or our team) creates the deal pipelines, custom properties, and any custom objects required to receive the migrated data. We deliver a HubSpot setup checklist that mirrors your Brevo object model so the portal is ready before the first record loads.

  2. Resolve owners by email and sequence the data load order

    Brevo user IDs are matched to HubSpot owners by email address. Any Brevo user whose email does not find a HubSpot user is flagged before migration — your team either creates the HubSpot user or assigns their records to a designated fallback owner. We sequence the load order: companies first (HubSpot requires companies to exist before contacts can associate), then contacts, then deals with pipeline and stage mapping applied per pipeline. This foreign-key ordering prevents orphaned records.

  3. Run sample migration with field-level diff

    A representative sample — typically 100–500 records spanning contacts, companies, deals, and engagement history — runs first against your HubSpot portal. We generate a field-level diff report showing every mapped value in Brevo and its translated value in HubSpot, including custom attribute handling, lifecycle_stage value mapping, and owner resolution results. You review the diff and approve before the full migration commits. Any mapping corrections are applied to the full migration configuration before the run.

  4. Execute full migration with delta-pickup window

    The full data migration runs in a staged sequence: companies, then contacts with custom properties and lifecycle_stage mapping, then deals with pipeline and stage values applied per record type. A delta-pickup window (24–48 hours after the initial load) captures any records created or modified in Brevo during the cutover window. Your team continues working in Brevo throughout — no downtime required. We deliver an audit log of every imported record with source system ID for reconciliation.

  5. Deliver workflow export and rebuild reference

    Brevo automation workflows and email sequences are exported as structured JSON — one file per workflow — with trigger types, condition branches, and action steps clearly labeled. We pair this with a HubSpot workflow rebuild guide that maps each Brevo automation concept (list trigger, delay step, condition branch, CRM action) to its nearest HubSpot workflow equivalent. Your HubSpot admin uses these two documents to reconstruct automation logic in HubSpot's workflow builder.

Platform deep dives

Context on both ends of the pair

Brevo Marketing Platform logo

Brevo Marketing Platform

Source

Strengths

  • Free plan with 300 emails/day and full transactional API access — best-in-class for low-volume use cases.
  • Per-email-volume pricing model instead of per-contact, protecting costs for large lists.
  • Includes CRM (Contacts, Companies, Deals) in all paid tiers at no extra charge.
  • Multi-channel delivery (email, SMS, WhatsApp, chat) from a single platform with shared contact records.
  • Bulk upsert API for Contacts and Custom Objects supports asynchronous batch processing.

Weaknesses

  • Daily export feature deprecated as of May 2025, limiting programmatic data pull options for non-Enterprise accounts.
  • Custom Objects require Enterprise or Pro plan — a common blocker for teams that outgrow Starter/Standard but have custom data.
  • Automation workflows have a separate migration path with potential for unsupported steps to become inactive.
  • Contact storage limits are tied to email volume tier, not plan name — easy to hit limits unexpectedly when importing large lists.
  • Limited email template variety and advanced template customization compared to dedicated email design tools.
HubSpot logo

HubSpot

Destination

Strengths

  • Genuinely useful free CRM tier with no seat limit on contact records.
  • All-in-one sales engagement layer (sequences, email tracking, calling, dialer) embedded natively in the CRM, eliminating a separate integration.
  • Intuitive interface and fast onboarding for individual reps, per G2 and Capterra reviews.
  • Workflow automation triggers across contacts, deals, and tickets with a visual builder.
  • API coverage for all standard objects including custom objects at Enterprise tier.

Weaknesses

  • Pricing model is contact-based at the marketing layer — importing all records as marketing contacts can multiply the monthly bill by 4×.
  • Feature tier cliffs are frequent surprises: sequences, calling, advanced reporting, and quoting are all gated, often requiring plan upgrades mid-implementation.
  • Mandatory onboarding fees at Professional ($1,500) and Enterprise ($3,500) are not prominently disclosed on the pricing page.
  • API rate limits are restrictive for bulk migration — burst limits of 100-200 req/10sec and search endpoint limits of 4 req/sec require careful job queuing.
  • Custom objects, additional pipelines, and advanced forecasting are Enterprise-only, making cost projections difficult for growing teams.

Complexity grading

How hard is this migration?

Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Brevo Marketing Platform and HubSpot.

  • Object compatibility

    B

    2 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Brevo Marketing Platform: Documented per-endpoint quotas; general rate limits apply per org.

  • Data volume sensitivity

    A

    Brevo Marketing Platform exposes a bulk API — large-volume migrations stream efficiently.

Estimator

Estimate your Brevo Marketing Platform to HubSpot migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Brevo Marketing Platform to HubSpot data migrations

Answers to the questions buyers ask most during Brevo Marketing Platform to HubSpot migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Brevo Marketing Platform to HubSpot migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most Brevo-to-HubSpot migrations complete in 3–7 days of clock time for under 25,000 records. Larger datasets (100,000+ records) with multiple deal pipelines and Enterprise custom objects extend to 7–14 days. The longest step is coordinating Brevo batch exports (since daily exports were deprecated in May 2025) and creating HubSpot custom properties and pipelines before data loads begin. Setup steps such as creating pipelines and custom properties are done before the migration, and they are factored into the overall timeline. After the initial import, a 24–48 hour delta window captures any new or updated records, ensuring the final HubSpot dataset reflects the latest Brevo state before go‑live.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Brevo Marketing Platform.
Land in HubSpot, intact.

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