CRM migration
Field-level mapping, validation, and rollback between Brevo Marketing Platform and monday CRM. We move data and schema; workflows are rebuilt natively in monday CRM.
Brevo Marketing Platform
Source
monday CRM
Destination
Compatibility
6 of 8
objects map 1:1 between Brevo Marketing Platform and monday CRM.
Complexity
BStandard
Timeline
2-4 weeks
Overview
Brevo Marketing Platform and Monday.com CRM occupy different positions in the stack. Brevo is a multi-channel marketing CRM where email, SMS, WhatsApp, and chat are first-class channels alongside the CRM module. Monday.com CRM is a flexible work-management platform with a dedicated CRM layer built on top of boards, items, and columns. The migration is a shape change: Brevo's Contacts, Companies, and Deals become People entities, Organizations, and Deals items on Monday.com boards, and the pipeline-stages model maps to column groups on the Deals board. Brevo's daily export feature was deprecated in May 2025, so we pull contact data via the REST API paginated endpoint rather than relying on scheduled exports. Email campaign content, SMS campaigns, and transactional email history do not have direct Monday.com CRM equivalents — we deliver them as structured CSV exports and a written automation inventory for your team to recreate in Monday Automations. Custom Objects migrate as tagged Items if your Brevo account is on Enterprise or Pro, or are collapsed into contact properties on lower tiers.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Brevo Marketing Platform object lands in monday CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Brevo Marketing Platform
Contact
monday CRM
Person (People entity)
1:1Brevo Contacts map to Monday.com People entities. The contact email address is the primary key for upsert. We export all Brevo contact attributes (phone, city, attributes, subscription status) and map them to Monday People columns. Brevo tags on contacts migrate as Monday Labels on the People entity. If the source account uses Brevo's Enterprise Customer Data Platform for export, we pull the full contact profile including custom attributes; otherwise we use the GET /contacts paginated endpoint.
Brevo Marketing Platform
Company
monday CRM
Organization
1:1Brevo Companies map to Monday.com Organizations. The Company domain, address, industry, and employee count map to Organization properties. We create Organizations first in the migration sequence so that the contact-to-organization link can be resolved at Contact import time. Brevo company IDs are not stable identifiers — we use the company domain as the dedupe key.
Brevo Marketing Platform
Contact-Company relationship
monday CRM
Person-Organization link
1:1Brevo links Contacts to Companies via the companies attribute on each Contact record. We export the full link table during migration, then set the Monday.com People entity's Connected to Organization field by matching the company name or domain against the Organization name. This is the most error-prone step because Brevo contacts can be linked to zero, one, or multiple Companies, and Monday requires a single Organization link per Person entity.
Brevo Marketing Platform
Deal
monday CRM
Item on Deals board
1:1Brevo Deals map to Items on the Monday.com CRM Deals board. The Brevo deal amount, close date, and stage map to Monday Item columns. We create the Deals board with group-based stages matching Brevo's pipeline stages before importing Deals. The Brevo pipeline assignment determines which Monday board group the Item lands in.
Brevo Marketing Platform
Deal Stage
monday CRM
Group on Deals board
lossyEach Brevo pipeline maps to a Monday.com CRM board, and each Brevo stage within that pipeline maps to a Group on the board. We configure the Group names to match Brevo stage names exactly for visual continuity. If Brevo has multiple pipelines, we create one Monday board per pipeline and use subitems or board links to maintain cross-pipeline visibility.
Brevo Marketing Platform
Tag
monday CRM
Label
1:1Brevo tags (flat key-value labels applied to Contacts) map to Monday Labels on People entities. We export the full tag vocabulary from Brevo, create matching Labels in Monday, and apply them to the corresponding People records during import. Segment membership tags migrate as Labels alongside other contact tags.
Brevo Marketing Platform
Custom Object
monday CRM
Custom Item type or tagged Items
1:1Brevo Custom Objects (Enterprise or Pro plan only) map to Monday.com custom Item types if the destination has Standard or higher. We pre-create the custom Item type in Monday with matching fields before importing any data. If the destination is on a Basic CRM plan, we collapse custom object records into Contact properties as tagged values and deliver a written map of the collapsed schema.
Brevo Marketing Platform
Automation Workflow
monday CRM
Automation (documented, not migrated)
lossyBrevo automation workflows (Journeys) do not migrate as code into Monday.com Automations because the trigger-action models are structurally different. We audit every active Brevo Journey, document its trigger, conditions, actions, and delays in a written inventory, and provide a recommended Monday Automation equivalent for each. The customer's admin rebuilds them in Monday Automations post-migration. We do not auto-recreate workflows on the destination.
| Brevo Marketing Platform | monday CRM | Compatibility | |
|---|---|---|---|
| Contact | Person (People entity)1:1 | Fully supported | |
| Company | Organization1:1 | Fully supported | |
| Contact-Company relationship | Person-Organization link1:1 | Fully supported | |
| Deal | Item on Deals board1:1 | Fully supported | |
| Deal Stage | Group on Deals boardlossy | Fully supported | |
| Tag | Label1:1 | Fully supported | |
| Custom Object | Custom Item type or tagged Items1:1 | Fully supported | |
| Automation Workflow | Automation (documented, not migrated)lossy | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Brevo Marketing Platform gotchas
Daily exports deprecated since May 30th, 2025
Contact storage limits tied to email volume tier, not plan name
Custom Objects only available on Enterprise or Pro plans
Automation workflow migration marks unsupported steps inactive
List IDs can change unexpectedly on Brevo's side
monday CRM gotchas
Subitems are not included in bulk exports
Daily API call limits vary sharply by plan
Legacy automations (Sentence Builder) are being deprecated
Excel and account exports only include table views
Enterprise admins can disable non-admin exports
Pair-specific challenges
Migration approach
Discovery and export method confirmation
We audit the Brevo account across plan tier, export method availability, and record volume. We identify whether the account is on the Free, Starter, Standard, Professional, or Enterprise plan, confirm whether the daily export feature is available (Enterprise only post-May 2025), and determine whether Custom Objects are present (Pro or Enterprise only). We inventory all Brevo pipelines, stages, tags, segments, active Journeys, and Companies to produce a written migration scope document before any data extraction begins.
Board and column schema design
We design the Monday.com CRM board structure to match Brevo's data model. This includes creating the Deals board with group-based stages mapped from Brevo pipelines, configuring the People board columns to receive Brevo contact attributes, and setting up the Organizations board with properties matched to Brevo Company attributes. We configure Monday Labels to match Brevo tag vocabulary and document the automation inventory in parallel.
Data extraction via Brevo REST API
We extract Brevo data using the paginated Contacts API, Companies API, and CRM Deals API. For Enterprise accounts, we supplement with Customer Data Platform exports where available. We pull tag assignments at the contact level and segment membership as separate tag labels. Automation Journey definitions are exported as JSON and converted to the written inventory document.
Data transformation and contact-account resolution
We transform Brevo records into Monday.com CRM format. The critical transformation step is resolving the contact-to-organization link: we export the contact-company association table from Brevo, match each Contact to its corresponding Monday Organization by domain or name, and set the People-Organization link. Contacts with multiple company associations are flagged for manual review or assigned to the primary company. Tags become Labels. Deals are prepared with their stage group assignments.
Sandbox migration and reconciliation
We run a full migration into a Monday.com test workspace using production-like data volume. The customer reconciles record counts (People in, Organizations in, Deals in, Labels applied), spot-checks 25-50 records against the Brevo source, and signs off before production migration begins. Any column mapping corrections or contact-account resolution rules are adjusted in this phase.
Production migration and automation handoff
We run the production migration in dependency order: Organizations first, then People with Organization links resolved, then Deals with stage assignments. Each phase emits a row-count reconciliation report. We deliver the written automation inventory documenting every Brevo Journey with its trigger, conditions, actions, delays, and recommended Monday Automation equivalent. We do not rebuild Brevo Journeys in Monday Automations as part of the migration scope. Post-migration, the customer's admin rebuilds automations using the inventory document.
Platform deep dives
Brevo Marketing Platform
Source
Strengths
Weaknesses
monday CRM
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Brevo Marketing Platform and monday CRM.
Object compatibility
2 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Brevo Marketing Platform: Documented per-endpoint quotas; general rate limits apply per org.
Data volume sensitivity
Brevo Marketing Platform exposes a bulk API — large-volume migrations stream efficiently.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
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