CRM migration

Migrate from Brevo Marketing Platform to HighLevel

Field-level mapping, validation, and rollback between Brevo Marketing Platform and HighLevel. We move data and schema; workflows are rebuilt natively in HighLevel.

Brevo Marketing Platform logo

Brevo Marketing Platform

Source

HighLevel

Destination

HighLevel logo

Compatibility

70%

7 of 10

objects map 1:1 between Brevo Marketing Platform and HighLevel.

Complexity

BStandard

Timeline

3-5 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Moving from Brevo Marketing Platform to GoHighLevel is a consolidation move. Brevo excels at multi-channel marketing delivery (email, SMS, WhatsApp) with a generous free tier, but GoHighLevel packages CRM, funnel building, pipeline management, and white-label SaaS capabilities into a single platform aimed at agencies and growing businesses. We migrate Brevo's Contacts, Companies, and Deals into GoHighLevel's native CRM objects, preserve pipeline and stage assignments on Deals, and map tag and segment logic to GoHighLevel's contact tagging and opportunity status. Automation workflows require rebuild in GoHighLevel's workflow builder since Brevo's automation engine does not export as portable automation code. SMS credits, WhatsApp channels, and Brevo's transactional event log do not migrate — GoHighLevel must have its own SMS account and WhatsApp Business integration provisioned separately. Custom objects are only available on Brevo's Enterprise or Pro plans and map to GoHighLevel Custom Objects with API-based schema creation on the destination side.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Brevo Marketing Platform logo

Brevo Marketing Platform

What's pushing teams away

  • Advanced analytics and attribution reporting are described as limited compared to enterprise tools, frustrating data-driven marketers.
  • Template customization is minimal; users wanting highly branded or complex email layouts frequently outgrow what Brevo offers.
  • Customer support response times are cited as slow by multiple reviewers, particularly on lower tiers.
  • The learning curve for complex automation workflows is steep, and in-app guidance for advanced setups is minimal.

Choosing

HighLevel logo

HighLevel

What's pulling them in

  • Agencies choose HighLevel to consolidate CRM, email, SMS, scheduling, and funnels into one subscription, eliminating monthly bills for five to ten separate SaaS tools they previously stitched together.
  • The flat-rate pricing model bills per sub-account rather than per contact, so growing a contact database from 1,000 to 100,000 records does not trigger a billing surprise—a common pain point avoided by migrating customers.
  • White-label and sub-account capabilities let agencies resell HighLevel access to their own clients, turning a software cost center into a recurring revenue stream that justifies the subscription.
  • The platform ships a 14-day free trial with no credit card required, giving teams a low-friction entry point to validate fit before committing to the $97/month Starter tier.
  • Marketing agencies managing multiple client accounts use sub-accounts to maintain data isolation per client while operating under a single agency billing relationship with HighLevel.

Object mapping

How Brevo Marketing Platform objects map to HighLevel

Each row shows how a Brevo Marketing Platform object lands in HighLevel, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Brevo Marketing Platform

Contact

maps to

HighLevel

Contact

1:1
Fully supported

Brevo Contacts map directly to GoHighLevel Contacts. Email address is the dedupe key. We export all standard contact attributes (first name, last name, phone, address, birthday, attributes) via Brevo's Contacts API (GET /contacts) with pagination since daily exports were deprecated in May 2025. Tags and list memberships are exported separately and re-applied after the contact import using GoHighLevel's contact tagging API.

Brevo Marketing Platform

Company

maps to

HighLevel

Company

1:1
Fully supported

Brevo Companies map to GoHighLevel Companies. We create Companies first, then associate them with imported Contacts via the company_id relationship during the contact import phase. Brevo company attributes (industry, website, address, employee count) map to equivalent GoHighLevel Company fields. Companies serve as the parent record for Opportunities in GoHighLevel's data model.

Brevo Marketing Platform

Deal

maps to

HighLevel

Opportunity

1:1
Fully supported

Brevo Deals map to GoHighLevel Opportunities. The deal's pipeline and stage assignments map to GoHighLevel pipeline and stage values. We export Deal attributes including amount, currency, expected close date, owner, and associated company via Brevo's CRM Deals API or CSV export. Closed-won and closed-lost stages in Brevo map to GoHighLevel's won and lost status values.

Brevo Marketing Platform

Pipeline and Stage

maps to

HighLevel

Pipeline and Stage

lossy
Fully supported

Brevo's multiple pipeline model maps to GoHighLevel's Pipeline model with stage values. Each Brevo pipeline becomes a GoHighLevel Pipeline with its stage names preserved. We configure the pipeline and stage structure in GoHighLevel before migrating any Opportunities, ensuring that stage values are valid at the time of Opportunity insert.

Brevo Marketing Platform

Tag

maps to

HighLevel

Tag

1:1
Fully supported

Brevo Tags (flat key-value labels applied to Contacts) map to GoHighLevel Contact Tags. We export the full tag list and tag-to-contact assignments from Brevo and re-apply them via GoHighLevel's tagging API after the primary contact import is complete. Tags are preserved as-is; no transformation is applied.

Brevo Marketing Platform

Segment

maps to

HighLevel

Contact Group or Tag-based Filter

lossy
Fully supported

Brevo Segments are dynamic lists defined by filter conditions (e.g., all Contacts in City X with Tag Y). We export the segment definition (filter logic) and recreate it in GoHighLevel as a Contact Group with equivalent filter conditions, or document it as a tag-based filter for manual recreation. Complex segment logic that relies on Brevo-specific operators is documented for admin review rather than auto-migrated.

Brevo Marketing Platform

Custom Object

maps to

HighLevel

Custom Object

1:1
Fully supported

Brevo Custom Objects (Enterprise or Pro plan only) migrate to GoHighLevel Custom Objects. We pre-create the destination schema via GoHighLevel's Custom Objects API, including all custom fields and lookup relationships, before any data import. Brevo's asynchronous batch upsert endpoint (/objects/{object_type}/batch/upsert) is used to load the data; equivalent GoHighLevel Custom Object records are created with the same API. Custom Object records that reference Contacts or Companies are imported after their parent records.

Brevo Marketing Platform

Automation Workflow

maps to

HighLevel

Workflow

lossy
Fully supported

Brevo Automation Journeys are documented as step sequences and rebuilt in GoHighLevel's Workflow builder. Brevo's new automation editor (introduced 2024) has a separate migration path, and partially migratable workflows mark unsupported steps as inactive. We audit every active Brevo automation, document its trigger, conditions, actions, and delay steps, and deliver a written workflow inventory with GoHighLevel Workflow equivalents. The customer's admin rebuilds the workflows in GoHighLevel based on the inventory.

Brevo Marketing Platform

Email Campaign

maps to

HighLevel

Email Template (documented separately)

1:1
Fully supported

Brevo Email Campaigns and their HTML content blocks can be exported. Campaign subject, sender, content, and scheduling metadata are preserved in a written inventory for manual recreation in GoHighLevel's Email Builder. Email campaign statistics (open rate, click rate) are documented as reporting artifacts and do not migrate to GoHighLevel since GoHighLevel tracks its own campaign analytics post-migration.

Brevo Marketing Platform

SMS Campaign

maps to

HighLevel

SMS Template (documented separately)

1:1
Fully supported

Brevo SMS campaign content is exported and documented for manual recreation in GoHighLevel's SMS templates. SMS credits do not migrate — GoHighLevel requires its own SMS account provisioning (Twilio or GoHighLevel's native SMS) before SMS sending can resume. Sender IDs and phone numbers from Brevo are documented so the admin can configure equivalent sender IDs in GoHighLevel.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Brevo Marketing Platform logo

Brevo Marketing Platform gotchas

High

Daily exports deprecated since May 30th, 2025

High

Contact storage limits tied to email volume tier, not plan name

High

Custom Objects only available on Enterprise or Pro plans

Medium

Automation workflow migration marks unsupported steps inactive

Medium

List IDs can change unexpectedly on Brevo's side

HighLevel logo

HighLevel gotchas

High

Sub-account architecture creates isolated data silos per client

High

Usage-based telecom and AI costs are not in the subscription price

Medium

Workflows have no native equivalent in most destination CRMs

Medium

API rate limits cap bulk migration throughput at 100 requests per 10 seconds per sub-account

Low

White-label configuration and branding assets do not export via API

Pair-specific challenges

  • Brevo daily exports deprecated since May 2025

    Brevo removed the daily export feature on May 30, 2025. Any migration scoped after that date must use Brevo's Contacts API (GET /contacts) with pagination for contact data, or trigger one-off CSV exports from the Brevo UI. Enterprise accounts retain access to the Customer Data Platform as an alternative export path. We confirm the account tier during discovery and select the appropriate export method before migration begins. Relying on a deprecated daily export integration will result in empty or incomplete data at migration time.

  • GoHighLevel pipeline and stage model requires pre-configuration

    GoHighLevel's pipeline and stage structure must be configured before any Opportunity records are imported. If Brevo's deal pipelines use custom stage names that do not exist in GoHighLevel, the import will reject records with invalid stage values. We configure the destination pipeline and all stage values in GoHighLevel during the schema setup phase before any record migration begins. If the customer has multiple Brevo pipelines, each becomes a separate GoHighLevel Pipeline with its own stage configuration.

  • Automation workflows do not migrate as code

    Brevo Automation Journeys and GoHighLevel Workflows are different automation engines with different trigger models, action types, and step constructs. We do not migrate automation workflows as code. We audit every active Brevo automation, document its trigger, conditions, actions, delays, and branch logic, and deliver a written inventory with recommended GoHighLevel Workflow equivalents. The customer's admin rebuilds the workflows in GoHighLevel's Workflow builder. Unsupported steps in Brevo's 2024 automation editor may land as inactive in Brevo before migration — we flag these during the pre-migration audit.

  • Custom Objects require Enterprise or Pro on Brevo, API schema setup on GoHighLevel

    Brevo Custom Objects are only available on Enterprise or Pro plans and can only be created via the API. If the source account is on Starter or Standard, Custom Object migration is out of scope and we surface this during discovery. On the destination side, GoHighLevel Custom Objects require API-based schema creation before data import. We pre-create the destination schema including all custom fields and lookup relationships before loading any Custom Object records. The customer must verify that their GoHighLevel plan supports Custom Objects before this phase begins.

  • SMS credits and WhatsApp channels do not migrate

    Brevo SMS credits and WhatsApp Business channel configurations are platform-specific billing artifacts that do not export. GoHighLevel requires its own SMS account (Twilio integration or GoHighLevel's native SMS with separate credits) and WhatsApp Business integration provisioned separately. We document the sender IDs, phone numbers, and campaign templates from Brevo so that the admin can configure equivalent sender configurations in GoHighLevel, but the credits and channel provisioning do not transfer.

Migration approach

Six steps for a successful Brevo Marketing Platform to HighLevel data migration

  1. Discovery and export method selection

    We audit the source Brevo account across plan tier, export method availability, and data inventory: contact count, company count, deal count, pipeline and stage configuration, active automation workflow count, tag library size, and custom object schema (if Enterprise or Pro). We confirm whether the account is pre-May 2025 (daily export available) or post-May 2025 (Contacts API required), and we scope any custom object migration based on plan tier confirmation. The discovery output is a written migration scope, a record-count baseline, and a GoHighLevel plan recommendation based on the customer's feature requirements.

  2. GoHighLevel pipeline and schema pre-configuration

    We configure GoHighLevel's pipeline structure to match Brevo's deal pipeline and stage model before any data import. This includes creating Pipelines, defining stage values, setting probability percentages, and configuring opportunity status (won, lost, open). We also pre-create any GoHighLevel Custom Objects required for custom data migration, including all custom fields and lookup relationships to Contact and Company. Company records must exist before Contacts are imported so that the company-contact relationship is satisfied at insert time.

  3. Contact and Company export and migration

    We export Brevo Contacts via the Contacts API with pagination (or one-off CSV export from the UI) and map them to GoHighLevel Contacts. Email address is the dedupe key. We then export Brevo Companies and import them into GoHighLevel Companies before or alongside the contact import, ensuring the company-contact relationship is established. Tag assignments are exported separately and applied after the primary contact import using GoHighLevel's tagging API. Segment definitions are documented for recreation as Contact Groups or tag-based filters.

  4. Deal and pipeline migration

    We export Brevo Deals via the CRM Deals API or CSV export, including pipeline, stage, amount, owner, associated company, and expected close date. Deals are mapped to GoHighLevel Opportunities with pipeline and stage values validated against the pre-configured GoHighLevel pipeline structure. We resolve the associated Company (now a GoHighLevel Company) and the Owner (matched by email to a GoHighLevel User) before Opportunity insert. Closed-won and closed-lost stages are mapped to GoHighLevel's won and lost status values.

  5. Custom Object migration and delta sync

    If the source account is on Enterprise or Pro and has Custom Objects, we migrate them as the final phase after parent records (Contacts, Companies, Opportunities) are confirmed in GoHighLevel. We use Brevo's asynchronous batch upsert API and GoHighLevel's Custom Objects API, resolving lookup relationships at migration time. We then run a delta sync of any records modified in Brevo during the migration window to capture last-minute changes before cutover.

  6. Cutover, validation, and automation handoff

    We freeze Brevo writes during cutover, run a final delta migration, then confirm GoHighLevel as the system of record. We deliver the automation workflow inventory document to the customer's admin team with GoHighLevel Workflow equivalents documented step-by-step. We support a one-week hypercare window where we resolve any reconciliation issues. We do not rebuild Brevo automations as GoHighLevel Workflows inside the migration scope; that is a separate engagement or an internal admin task.

Platform deep dives

Context on both ends of the pair

Brevo Marketing Platform logo

Brevo Marketing Platform

Source

Strengths

  • Free plan with 300 emails/day and full transactional API access — best-in-class for low-volume use cases.
  • Per-email-volume pricing model instead of per-contact, protecting costs for large lists.
  • Includes CRM (Contacts, Companies, Deals) in all paid tiers at no extra charge.
  • Multi-channel delivery (email, SMS, WhatsApp, chat) from a single platform with shared contact records.
  • Bulk upsert API for Contacts and Custom Objects supports asynchronous batch processing.

Weaknesses

  • Daily export feature deprecated as of May 2025, limiting programmatic data pull options for non-Enterprise accounts.
  • Custom Objects require Enterprise or Pro plan — a common blocker for teams that outgrow Starter/Standard but have custom data.
  • Automation workflows have a separate migration path with potential for unsupported steps to become inactive.
  • Contact storage limits are tied to email volume tier, not plan name — easy to hit limits unexpectedly when importing large lists.
  • Limited email template variety and advanced template customization compared to dedicated email design tools.
HighLevel logo

HighLevel

Destination

Strengths

  • Consolidates CRM, marketing automation, email, SMS, scheduling, and funnels into one platform at a predictable flat monthly rate.
  • Supports unlimited contacts and unlimited users on all paid tiers, removing per-record billing anxiety as databases grow.
  • Offers white-label and sub-account capabilities that let agencies resell access and manage multiple client environments under one billing relationship.
  • Includes built-in review management, reputation monitoring, and AI agents as native features rather than third-party add-ons.
  • Exports Contacts and Companies via a scalable async bulk CSV system that handles multi-million-row datasets without blocking the UI.

Weaknesses

  • The breadth of features creates a steep learning curve; advanced automations and Workflow configuration require significant time investment that smaller teams may not recover.
  • The platform charges usage-based fees for telecommunications and AI features that are not included in the base subscription, leading to bill surprises.
  • Recurring user reports on Reddit and G2 describe bugs, errors, and slow support response times that disrupt live marketing and sales operations.
  • Sub-account architecture, while powerful for agencies, adds migration complexity when identifying which client data lives in which isolated environment.
  • The platform is designed for agencies and SMBs; larger enterprises requiring deep reporting, custom objects at scale, or complex role-based access may outgrow its capabilities.

Complexity grading

How hard is this migration?

Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Brevo Marketing Platform and HighLevel.

  • Object compatibility

    B

    2 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Brevo Marketing Platform: Documented per-endpoint quotas; general rate limits apply per org.

  • Data volume sensitivity

    A

    Brevo Marketing Platform exposes a bulk API — large-volume migrations stream efficiently.

Estimator

Estimate your Brevo Marketing Platform to HighLevel migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Brevo Marketing Platform to HighLevel data migrations

Answers to the questions buyers ask most during Brevo Marketing Platform to HighLevel migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Brevo Marketing Platform to HighLevel migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most migrations land between three and five weeks for accounts under 15,000 Contacts and 3,000 Deals with no custom objects. Migrations with custom objects, multiple Brevo deal pipelines, large tag and segment libraries, or a complex custom object schema move to seven to twelve weeks because of schema pre-configuration, Bulk API chunking, and the pipeline reconstruction work required before Opportunity import begins.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Brevo Marketing Platform.
Land in HighLevel, intact.

Tell us record counts and timeline. We'll come back with a written quote inside 1 business day — no commitment, no sales pitch.

Accuracy guarantee Rollback included Quote in 1 business day