CRM migration

Migrate from m-savvy to Odoo CRM

Field-level mapping, validation, and rollback between m-savvy and Odoo CRM. We move data and schema; workflows are rebuilt natively in Odoo CRM.

m-savvy logo

m-savvy

Source

Odoo CRM

Destination

Odoo CRM logo

Compatibility

75%

9 of 12

objects map 1:1 between m-savvy and Odoo CRM.

Complexity

BStandard

Timeline

4-6 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Migrating from m-savvy to Odoo CRM is a structural migration across two fundamentally different data models. M-savvy's Contact and Account (Company) pair maps to Odoo's Partner object, where the is_company flag determines whether a Partner represents a person or an organization. Deals map to Odoo CRM Opportunities with stage names remapped to match the destination pipeline. Leads map directly to Odoo CRM Leads for pre-qualification records, and qualified Leads or existing Contacts map to Opportunities. We run a full API discovery pass on the source m-savvy org before migration because m-savvy does not publish a public schema reference for custom objects or all standard fields. M-savvy's plan-tier restrictions on export volumes require plan verification during scoping, and attachment files require a separate file-export pass that is not included in standard record exports. Workflows, automations, and reporting configurations do not migrate; we deliver a written inventory of these for the customer's admin to rebuild in Odoo Studio post-migration.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

m-savvy logo

m-savvy

What's pushing teams away

  • Very limited public footprint — minimal independent reviews on G2, Capterra Canada, or major software directories makes vendor due diligence and benchmarking difficult.
  • No published pricing, feature list, or API documentation on independent listings, requiring direct vendor engagement for every basic question.
  • Small market share means few third-party connectors or community-built integrations compared to mainstream Canadian CRM alternatives.
  • Public technical and roadmap information is sparse, raising concerns about long-term platform investment for prospects evaluating five-year stacks.
  • Confusion with similarly named products (SavvyCal, SavvySuite CRM, CapSavvy CRM, Payment Savvy, m-savvy at m-savvy.com) creates friction in vendor research and procurement.

Choosing

Odoo CRM logo

Odoo CRM

What's pulling them in

  • Teams choose Odoo CRM for its modular architecture — one base install with one-click app additions means they can adopt CRM alone and add accounting, inventory, or sales later as the business grows.
  • Small businesses pick Odoo because the Community edition is free and open-source, with no per-user or contact limits, allowing full evaluation before committing to a paid Enterprise tier.
  • The drag-and-drop Kanban pipeline and AI lead scoring are highlighted across G2 reviews as concrete features that make lead management faster and more visual than spreadsheet-based workflows.
  • Odoo's native integration with email, live chat, SMS, VoIP, and WhatsApp means inbound leads from multiple channels feed into a single pipeline without third-party middleware.
  • Companies in retail, supply chain, and construction value that Odoo's CRM module shares the same PostgreSQL database and UI as its ERP modules, eliminating data silos between sales and operations.

Object mapping

How m-savvy objects map to Odoo CRM

Each row shows how a m-savvy object lands in Odoo CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

m-savvy

Contact

maps to

Odoo CRM

Partner

1:many
Fully supported

M-savvy Contact records map to Odoo CRM Partner records. When a m-savvy Contact has a linked Account (Company), we create a parent Partner with is_company=True and a child Partner record with is_company=False for the individual contact. If m-savvy Contact has no Account link, it becomes a Partner with is_company=False. The original m-savvy lifecycle stage, phone, email, address, and owner fields migrate to the corresponding Odoo Partner fields. Custom contact properties discovered during API scoping migrate as custom fields on res.partner.

m-savvy

Account (Company)

maps to

Odoo CRM

Partner (parent, is_company=True)

1:1
Fully supported

M-savvy Account records map to Odoo Partner records with is_company=True. Industry, size, billing address, and domain fields from the Account map to Odoo Partner fields including industry_id, website, and address fields. Account is created before Contact import so that the parent relationship is resolved at Contact insert time. If a m-savvy Contact has no linked Account, we create a standalone individual Partner.

m-savvy

Deal

maps to

Odoo CRM

CRM Opportunity

1:1
Fully supported

M-savvy Deal records map to Odoo CRM Opportunity records. Deal stage, amount, close date, probability, and custom fields migrate directly. The m-savvy pipeline assignment maps to an Odoo CRM Team and pipeline, and Deal stage names are remapped to the destination pipeline stage sequence. Closed-won and closed-lost reasons from m-savvy custom fields migrate as Odoo Lost Reason or custom fields on crm.lead.

m-savvy

Pipeline and Pipeline Stages

maps to

Odoo CRM

CRM Pipeline and Stage

lossy
Fully supported

M-savvy pipeline definitions and stage names are read from the live API during discovery. Each m-savvy pipeline becomes an Odoo CRM Pipeline (crm.team or crm.pipeline), and stage names are mapped to Odoo stage records within that pipeline. We flag any stage name or count mismatch and propose a stage mapping table for customer approval before migration.

m-savvy

Lead

maps to

Odoo CRM

CRM Lead

1:1
Fully supported

M-savvy Lead records map directly to Odoo CRM Lead records. Lead status, lead source, and any scoring fields migrate as Odoo Lead fields. The m-savvy owner (sales rep) resolves to an Odoo User by email match. If a m-savvy Lead is already qualified and should be treated as a Contact or Opportunity in Odoo, the customer defines the rule during scoping and we apply it at migration time.

m-savvy

Activity (emails, calls, tasks, meetings)

maps to

Odoo CRM

Task, Meeting, Call

1:1
Fully supported

M-savvy Activity records are discriminated by type during extraction and mapped to the corresponding Odoo object: email-type activities map to Odoo Mail Message records linked to the Partner or Opportunity; task-type activities map to Odoo Project Task or CRM Activity records; meeting-type activities map to Odoo Calendar.Event records with attendee links to the Partner. We preserve the original timestamp and body content. Archived or deleted activities are excluded.

m-savvy

Custom Objects

maps to

Odoo CRM

Custom Model

1:1
Mapping required

M-savvy custom objects are not documented in a public schema reference. We inspect the live org via API during the discovery phase to enumerate custom object types, field definitions, and relationships. Each discovered custom object becomes a custom Odoo model with matching field names and types, including many2one lookups to standard objects (Partner, Opportunity) and many2many relationships. The schema map is shared with the customer for confirmation before any data moves.

m-savvy

Attachments

maps to

Odoo CRM

ir.attachment

1:1
Mapping required

Attachment files in m-savvy are stored separately from record data and require a dedicated file-export pass using m-savvy's file storage API endpoints. We download files to our staging environment, then upload to Odoo via the ir.attachment model, setting res_model to the destination object (res.partner, crm.lead, etc.) and res_id to the migrated record ID. Any file whose parent record failed to migrate is flagged and held for manual review.

m-savvy

Owner (User)

maps to

Odoo CRM

User

1:1
Fully supported

M-savvy Owner records map to Odoo User records by email address match. We extract every distinct owner referenced on Contact, Account, Deal, and Activity records and match against the destination Odoo User list. Any m-savvy owner without a matching Odoo User is placed in a reconciliation queue for the customer's admin to provision before record import resumes.

m-savvy

Sales Team / Pipeline Assignment

maps to

Odoo CRM

CRM Team

1:1
Fully supported

M-savvy pipeline and stage assignments on Deal records map to Odoo CRM Teams. Each distinct pipeline in m-savvy becomes a CRM Team in Odoo, and Deals are assigned to the corresponding team member's pipeline view. The customer configures team membership in Odoo before migration begins.

m-savvy

Notes

maps to

Odoo CRM

Mail Message

1:1
Fully supported

M-savvy Notes attached to Contact, Account, or Deal records migrate as Odoo Mail Message records on the related Partner or Opportunity. Rich text formatting is preserved. Note attachments (files within a note) migrate as ir.attachment records linked to the same parent object.

m-savvy

Tags / Labels

maps to

Odoo CRM

Tags

lossy
Fully supported

M-savvy tag values on Contact, Account, or Deal records migrate to Odoo CRM tags (ir.model.data for crm.lead.tag). Tags used for classification purposes become tag records in Odoo and are linked via the many2many relationship on the Lead and Opportunity models.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

m-savvy logo

m-savvy gotchas

High

Custom object schemas require manual discovery before migration

Medium

Plan tier restrictions limit exportable record volumes

Medium

Attachment files are not embedded in record exports

Odoo CRM logo

Odoo CRM gotchas

High

Odoo.sh version gating blocks assisted migrations from trial

High

Enterprise modules fail to install on Community after database restore

Medium

Custom module view inheritance breaks between Odoo major versions

Medium

Custom fields risk losing their application context on Community

Low

API access for Community is gated behind the Custom Plan

Pair-specific challenges

  • M-savvy custom object schemas require manual API discovery before migration

    M-savvy does not publish a public schema reference for custom object types or all standard field definitions. We must query the live m-savvy API during the discovery phase to enumerate custom object names, field labels, field types, and lookup relationships before any mapping can be designed. This discovery step is not required for platforms with open documentation and adds a scoping phase to the project. We build a complete schema map from the live API response, share it with the customer for confirmation, and only then proceed to migration design. If the m-savvy plan tier restricts API access, we identify the gap during scoping and advise on a temporary plan upgrade for export purposes.

  • Attachment files are not included in standard m-savvy record exports

    M-savvy stores attachment files separately from record data and does not bundle them in the standard record export. We run a separate file-export pass using m-savvy's file storage API endpoints, downloading each attachment to our staging environment, then re-uploading to Odoo as ir.attachment records linked to the correct res_model and res_id after the parent record has been migrated and assigned its destination ID. Any attachment whose parent record fails to migrate is flagged and held for manual review rather than uploaded to an orphaned record.

  • Odoo CRM requires active users for record assignment

    Odoo CRM requires a valid User record for owner assignment on Leads and Opportunities. If the migrating m-savvy org has owners (sales reps) who do not yet have a corresponding Odoo User account, the OwnerId reference fails at insert time and the record is rejected. We reconcile all owner references against the destination Odoo User table before migration begins and place any missing owner in a queue for the customer's admin to provision. Until all owner references are resolved, record import cannot complete.

  • M-savvy plan tier restrictions may limit exportable record volumes

    M-savvy's entry and mid-tier plans restrict API access and export volumes. Organizations on lower plans may hit pagination limits or lose access to bulk export endpoints. We verify the customer's current plan tier during scoping and identify whether a temporary plan upgrade is needed to access full data export capabilities. If upgrading is not feasible, we document which record types or volumes will be constrained and adjust the migration scope accordingly.

  • Odoo Community and Enterprise differ in access control configuration

    Odoo CRM is available as a free Community edition and as a paid Enterprise edition with additional access control features. If the destination is Odoo Community, record-level access restrictions and advanced team-based sharing rules are not available, meaning all users with CRM access can see all records. If the customer requires record-level access control, we recommend Odoo Enterprise and factor that into the migration scope and pricing discussion early in discovery.

Migration approach

Six steps for a successful m-savvy to Odoo CRM data migration

  1. Discovery and plan verification

    We audit the source m-savvy org via API across all record types present, including Contacts, Accounts, Deals, Leads, Activities, and any custom objects discovered through live API inspection. We verify the customer's current m-savvy plan tier to confirm export volume limits and identify whether a temporary upgrade is needed. We enumerate attachment volumes via the file storage API. The discovery output is a written schema map, record count inventory, and a migration scope document that the customer approves before any data moves.

  2. Schema design and mapping specification

    We design the destination Odoo CRM schema based on the discovery output. This includes confirming Partner records (is_company=True for Account-level, is_company=False for individual Contact records), creating custom fields on the Partner model for any m-savvy contact properties not natively supported, designing the CRM pipeline and stage sequence mapped from m-savvy pipeline definitions, and provisioning any custom Odoo models for discovered m-savvy custom objects. The mapping specification is a shared document reviewed by the customer's Odoo admin before implementation begins.

  3. Owner reconciliation and user provisioning

    We extract every distinct owner referenced on Contact, Account, Deal, and Activity records and match by email address against the destination Odoo User table. Owners without a matching Odoo User are placed in a reconciliation queue. The customer's Odoo admin provisions any missing users (active status determined by whether the original m-savvy owner is still active in the system). Migration cannot proceed past this step because Odoo requires a valid user reference for record assignment.

  4. Sandbox migration and reconciliation

    We run a full migration into a staging or development Odoo environment using production-equivalent data volumes. The customer reconciles record counts (Partners in, Leads in, Opportunities in, Activities in), spot-checks 25-50 records against the m-savvy source, and approves the schema and mapping before production migration begins. Any mapping corrections are made during this phase. Odoo access control configuration is also validated in staging to confirm record visibility behaves as expected.

  5. Production migration in dependency order

    We run production migration in record-dependency order: Users (provisioned, validated), Partners from Accounts (parent records), Partners from Contacts (child records with parent Partner resolution), CRM Leads, CRM Opportunities with pipeline and stage assignment, Activity history (Mail Messages, Tasks, Calendar Events via Odoo RPC), Custom Objects (last, with lookups to standard records resolved), and attachment files (linked after parent records are confirmed). Each phase emits a row-count reconciliation report before the next phase begins. We apply exponential backoff and batch chunking on the Odoo XML-RPC API to stay within rate limits.

  6. Cutover, validation, and workflow rebuild handoff

    We freeze writes in m-savvy during the cutover window, run a final delta migration of any records modified during the migration run, then mark Odoo CRM as the system of record. We deliver a written inventory of all m-savvy workflows, automations, and reporting configurations not migrated, with a rebuild recommendation for Odoo Studio or custom development. We support a one-week hypercare window for reconciliation issues. We do not rebuild workflows or automations inside the migration scope; that is a separate engagement or an internal Odoo admin task.

Platform deep dives

Context on both ends of the pair

m-savvy logo

m-savvy

Source

Strengths

  • Salesforce backbone means familiar object model for teams with prior CRM experience.
  • Canadian data residency satisfies domestic compliance requirements for provincial and federal regulations.
  • Bundled marketing automation reduces licensing overhead for small marketing teams.
  • Integrated reporting provides out-of-the-box dashboards without requiring a BI tool.

Weaknesses

  • Limited public API documentation makes pre-migration discovery time-intensive.
  • Smaller market share means fewer third-party integration connectors than major CRMs.
  • Feature parity with enterprise platforms requires higher-tier subscriptions.
  • Custom object support varies by plan, potentially restricting what data can move.
Odoo CRM logo

Odoo CRM

Destination

Strengths

  • Modular open-source architecture lets teams start with CRM and add ERP apps as needs grow, all sharing one PostgreSQL database.
  • Free Community edition with no contact limits and full source code access means zero licensing cost for evaluation and small deployments.
  • Drag-and-drop Kanban pipeline with AI lead scoring gives a visual, prioritized view of the sales funnel without requiring custom configuration.
  • Native integrations with email, live chat, SMS, VoIP, WhatsApp, and social media feed all inbound leads into a single unified inbox.
  • Active Odoo Community Association (OCA) maintains dozens of community-maintained modules on GitHub for extended functionality.

Weaknesses

  • Gmail and email integration reliability is a recurring complaint — threads drop and conversations scatter across inboxes, disrupting sales team workflows.
  • Enterprise edition pricing stacks quickly: multiple apps at per-user rates ($25–$50/user/month) plus Odoo.sh hosting costs more than many SMBs anticipate.
  • Setup and configuration complexity increases significantly once custom fields, automation rules, and multiple installed modules are in play.
  • Odoo.sh trial databases run on a version (e.g., 18.3) that is not directly migratable to Odoo.sh, blocking the assisted migration path Odoo advertises.
  • Version upgrades between major Odoo releases (e.g., 17→18) frequently break custom module view definitions and XPath expressions, requiring manual remediation.

Complexity grading

How hard is this migration?

Standard CRM migration. 3 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across m-savvy and Odoo CRM.

  • Object compatibility

    B

    3 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    m-savvy: Not publicly documented.

  • Data volume sensitivity

    B

    m-savvy doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your m-savvy to Odoo CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about m-savvy to Odoo CRM data migrations

Answers to the questions buyers ask most during m-savvy to Odoo CRM migration scoping. Not seeing yours? Book a call.

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Straightforward migrations with under 15,000 Contacts, 3,000 Accounts, 5,000 Deals, and no custom objects land between four and six weeks. Migrations with custom objects requiring API discovery, large activity histories, high attachment file volumes, or a multi-team pipeline structure move to twelve to twenty weeks because of discovery scope, file-pass complexity, stage-remapping validation, and the sandbox reconciliation phase. Timeline is also affected by customer availability for UAT sign-off and Odoo user provisioning.

Adjacent paths

Related migrations to explore

Ready when you are

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