CRM migration

Migrate from Launchpad CRM to Odoo CRM

Field-level mapping, validation, and rollback between Launchpad CRM and Odoo CRM. We move data and schema; workflows are rebuilt natively in Odoo CRM.

Launchpad CRM logo

Launchpad CRM

Source

Odoo CRM

Destination

Odoo CRM logo

Compatibility

58%

7 of 12

objects map 1:1 between Launchpad CRM and Odoo CRM.

Complexity

BStandard

Timeline

2-4 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Launchpad CRM is a case-management platform built for workforce development agencies and human services nonprofits; its data model centers on Clients linked to Cases and Programs with compliance flags and eligibility statuses. Odoo CRM is an open-source ERP whose CRM module uses crm.lead for opportunities, res.partner for contacts and organizations, and ir.attachment for documents. The migration is fundamentally a schema redesign: Launchpad's client-case-program model must map into Odoo's opportunity-contact structure, compliance fields must be preserved as custom fields, and the lack of a Launchpad public API means each migration requires a custom extraction strategy using available CSV exports or authorized database access. We do not migrate workflows, automations, or scheduled reporting exports as code; we deliver a written inventory of these for the customer's admin to rebuild in Odoo. Historical timestamps and program-enrollment dates are preserved on migrated records so that case-level audit trails remain intact after cutover.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Launchpad CRM logo

Launchpad CRM

What's pushing teams away

  • Data redundancy forces staff to enter the same client information multiple times across different modules, creating friction and increasing the risk of inconsistent records.
  • Reporting functionality is cumbersome and time-consuming, making it difficult for managers to extract actionable insights from case data without significant manual effort.
  • Integration limitations beyond HUD reporting mean teams using other government systems face manual workarounds that slow down case processing.

Choosing

Odoo CRM logo

Odoo CRM

What's pulling them in

  • Teams choose Odoo CRM for its modular architecture — one base install with one-click app additions means they can adopt CRM alone and add accounting, inventory, or sales later as the business grows.
  • Small businesses pick Odoo because the Community edition is free and open-source, with no per-user or contact limits, allowing full evaluation before committing to a paid Enterprise tier.
  • The drag-and-drop Kanban pipeline and AI lead scoring are highlighted across G2 reviews as concrete features that make lead management faster and more visual than spreadsheet-based workflows.
  • Odoo's native integration with email, live chat, SMS, VoIP, and WhatsApp means inbound leads from multiple channels feed into a single pipeline without third-party middleware.
  • Companies in retail, supply chain, and construction value that Odoo's CRM module shares the same PostgreSQL database and UI as its ERP modules, eliminating data silos between sales and operations.

Object mapping

How Launchpad CRM objects map to Odoo CRM

Each row shows how a Launchpad CRM object lands in Odoo CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Launchpad CRM

Client

maps to

Odoo CRM

res.partner

1:1
Fully supported

Launchpad Client records map directly to Odoo res.partner with a partner_type set to 'person'. Contact fields (name, email, phone, address) migrate as typed fields on res.partner. Client ID is stored as an external reference field so the Launchpad ID remains traceable after cutover. Deduplication is applied against the most recently updated field value when redundant entries are detected.

Launchpad CRM

Case

maps to

Odoo CRM

crm.lead

1:1
Fully supported

Launchpad Case records map to Odoo crm.lead. The Case Number is preserved as a custom field on crm.lead for traceability. Program linkage migrates as custom fields on the opportunity record because Odoo CRM does not have a native program enrollment object. Case status transitions map to crm.stage values with stage_type='case' to distinguish from sales pipeline stages.

Launchpad CRM

Program

maps to

Odoo CRM

res.company or custom crm.lead field

lossy
Fully supported

Launchpad Program definitions do not have a direct Odoo equivalent. For workforce development migrations, we either create res.company records representing the funding program or configure custom selection fields on crm.lead listing the available programs. Enrollment records link the client to the program via a custom m2m or o2m relationship on crm.lead depending on whether a client can enroll in multiple programs simultaneously.

Launchpad CRM

Services

maps to

Odoo CRM

crm.lead line items or custom fields

lossy
Mapping required

Service encounters in Launchpad (assessments, counseling sessions, training completions) map to Odoo in one of two ways depending on complexity. Simple service type and date migrate as custom fields on the parent crm.lead. Complex multi-line service histories with multiple dates and types migrate as sale.order.line records linked to a service quotation or as a separate custom model. The customer chooses the approach during scoping based on how service data is queried post-migration.

Launchpad CRM

Documents

maps to

Odoo CRM

ir.attachment

1:1
Mapping required

Launchpad documents attached to clients or cases migrate as ir.attachment records in Odoo. We download file blobs from Launchpad (where accessible via export) and upload them to Odoo via XML-RPC with the correct res_model and res_id pointing to the migrated crm.lead or res.partner. File name and original upload date are preserved in the attachment record. Document type or category migrates as a custom char field on the attachment.

Launchpad CRM

Notes

maps to

Odoo CRM

mail.message

1:1
Mapping required

Caseworker notes and case commentary migrate as Odoo mail.message records on the chatter of the target res.partner or crm.lead. Note body migrates as plain text using mail.message body field. Author and creation date are preserved from the Launchpad note record. Notes are imported after the parent record to satisfy the res_id foreign key.

Launchpad CRM

Assessments

maps to

Odoo CRM

crm.lead custom fields

lossy
Mapping required

Formal evaluations or skill assessments tied to a case migrate as typed custom fields on crm.lead: assessment name becomes a char field, score becomes a float or integer field, and completion date becomes a date field. If assessment instruments vary widely, we create a custom assessment_type selection field with score and date fields per type. Instrument mapping may require a lookup table during transform.

Launchpad CRM

Employers

maps to

Odoo CRM

res.partner (company type)

1:1
Mapping required

Employer records in Launchpad used in job-placement workflows map to Odoo res.partner with company_type set to 'company'. The employer flag is set via a custom boolean field is_employer__c to distinguish from standard business contacts. Employer address and contact information migrate as typed fields on res.partner. Job placement linkages from case records reference the employer partner_id on the crm.lead.

Launchpad CRM

Pipeline Stages

maps to

Odoo CRM

crm.stage

lossy
Mapping required

Launchpad program-status or employment-placement stages do not map 1:1 to Odoo's default sales pipeline stages. We create a custom stage configuration in Odoo with stage_type='case' to separate workforce development stages from standard sales pipeline stages. Each stage is assigned a name, sequence, and optional fold status matching the original Launchpad stage names. Probability percentages migrate as decimal fields on crm.stage if the customer uses stage-based forecasting.

Launchpad CRM

Custom Fields

maps to

Odoo CRM

Custom fields on crm.lead and res.partner

lossy
Mapping required

Launchpad custom fields capturing eligibility flags, compliance codes, and funding sources migrate as typed custom fields on the target Odoo model. We pre-create the destination custom fields via Odoo's Settings > Technical > Custom Fields interface before migration. Field type mapping: boolean flags become odoo.m2o boolean, text codes become char, numeric codes become integer or char depending on format. Picklist-style values map to selection fields with options matching the source taxonomy.

Launchpad CRM

Attachments

maps to

Odoo CRM

ir.attachment

1:1
Mapping required

Files linked to any Launchpad record migrate as ir.attachment with res_model and res_id set to the migrated Odoo model and record ID. If the original attachment is a URL rather than a file blob, we store the URL in a custom char field on the attachment record. The ir_attachment relation table is populated after the parent record exists to avoid foreign key constraint violations.

Launchpad CRM

Users

maps to

Odoo CRM

res.users

1:1
Mapping required

Launchpad caseworker and staff accounts map to Odoo res.users by email match. We extract owner assignments from Launchpad records and resolve them to the destination res.users ID during migration. Inactive users in Launchpad map to inactive Odoo users with login deactivated. Any owner without a matching Odoo user is placed in a reconciliation queue for the customer's admin to provision before record import resumes.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Launchpad CRM logo

Launchpad CRM gotchas

High

No publicly documented API or export endpoint

Medium

Redundant data entry creates duplicate field populations

Medium

Reporting requires manual export steps

Odoo CRM logo

Odoo CRM gotchas

High

Odoo.sh version gating blocks assisted migrations from trial

High

Enterprise modules fail to install on Community after database restore

Medium

Custom module view inheritance breaks between Odoo major versions

Medium

Custom fields risk losing their application context on Community

Low

API access for Community is gated behind the Custom Plan

Pair-specific challenges

  • Launchpad CRM has no public API or bulk export endpoint

    Launchpad CRM does not publish a public REST API, bulk export endpoint, or documented data schema in its current offering. Each migration requires a case-by-case assessment of available extraction methods: CSV exports (if available in the customer's tier), direct database access where the vendor permits, or screen-scraping under explicit customer authorization. We flag this limitation during the scoping call because it directly affects migration timeline and cost. There is no self-service path customers can run independently to generate a portable data file, so extraction engineering is a required part of the migration scope.

  • Odoo has no native case-management object

    Odoo CRM uses crm.lead as its primary record type, which is structurally an opportunity rather than a case. Launchpad's case-centric model (case records with program linkage, service encounters, and compliance milestones) does not map to a native Odoo CRM object. We represent cases as crm.lead records with custom fields for program enrollment, compliance flags, and RSA-911 codes. Case-to-case relationships, case notes, and case attachments migrate as chatter messages and ir.attachment records linked to the crm.lead. If the customer requires a separate case object, Odoo Apps (helpdesk module) offers a Case model but that is a separate module activation and is scoped separately.

  • Redundant data entry produces duplicate field populations

    G2 reviewers report that the same client or case data must be entered multiple times across Launchpad CRM modules. When extracting data for migration, this means duplicate fields may exist: the same information appears in both a client profile and a case record. We deduplicate at migration time by selecting the most recently updated field value as the canonical entry, but we flag the pattern in the reconciliation report so the customer understands which record the destination system should trust. Redundant records that should have been merged in Launchpad may still arrive as separate Odoo records if the deduplication logic cannot determine a clear winner.

  • Compliance fields and RSA-911 codes require custom field schema

    Launchpad migrations from workforce development agencies typically include compliance fields such as eligibility flags, WIOA codes, RSA-911 data elements, and HUD reporting fields. Odoo CRM does not have native fields for these. We pre-create custom fields on crm.lead and res.partner during the schema design phase, but the customer must confirm which compliance fields are active versus deprecated before we finalize the schema. Fields that store government codes must be typed correctly (char vs selection vs integer) to avoid data truncation or import failures. We validate against Odoo's allowed field types during transform.

  • Workflows, automations, and scheduled reporting exports do not migrate

    Launchpad workflows, automations, and HUD or RSA-911 scheduled reporting exports are not migrated as executable code. Odoo uses a different automation model (ir.actions.server, base.automation, or Studio automations) that does not accept Launchpad workflow definitions. We deliver a written inventory of every active Launchpad automation and scheduled export with its trigger, conditions, and actions described. The customer's Odoo admin rebuilds these in Odoo using its automation framework after cutover. HUD and RSA-911 reporting outputs are migrated as data (the last-run report results) but not as live scheduled exports; rebuilding those reports in Odoo is an admin task or a separate reporting implementation engagement.

Migration approach

Six steps for a successful Launchpad CRM to Odoo CRM data migration

  1. Discovery and extraction strategy

    We audit the full Launchpad CRM instance across all objects in scope (Clients, Cases, Programs, Services, Documents, Notes, Assessments, Employers, Users, and any custom fields). We confirm the available extraction method: CSV exports if the customer's tier includes them, direct database read access if the vendor permits, or screen-scraping under explicit written customer authorization. We document every custom field with its type, purpose, and active status. The discovery output is a written extraction plan and a data dictionary mapping each Launchpad field to its type and target Odoo model.

  2. Odoo schema design and custom field creation

    We design the Odoo CRM schema to accommodate the Launchpad data model. This includes creating custom fields on crm.lead for program enrollment, case status, compliance flags, RSA-911 codes, and any eligibility fields. We configure crm.stage records with stage_type='case' to mirror Launchpad case-status values. We create a custom boolean is_employer__c on res.partner for employer records. Custom fields are deployed in an Odoo test database first for validation. We coordinate with the customer's Odoo admin to assign the migration user the necessary Technical Settings access for custom field creation.

  3. Staging migration and reconciliation

    We run a full migration into an Odoo staging environment using representative data volume. The customer reconciles record counts against the source system, spot-checks 25-50 records for field-level accuracy, and validates that compliance fields and program enrollments appear correctly on migrated crm.lead records. Any mapping corrections happen at this stage. We specifically verify that case-to-client linkages are intact, that documents are associated with the correct parent record, and that the Odoo chatter shows notes in the correct sequence.

  4. Production migration in dependency order

    We execute the production migration in the correct dependency order: res.partner records first (Contacts and Employers), crm.stage configuration values, crm.lead records with partner_id and custom compliance fields resolved, mail.message notes linked to parent records, ir.attachment document blobs with res_model and res_id set, and custom field data on all records. Each phase emits a row-count reconciliation report. For document migrations, we batch file uploads via Odoo's XML-RPC attachment controller to stay within request size limits.

  5. Cutover, delta sync, and automation handoff

    We freeze writes in Launchpad during the cutover window, run a final delta migration for any records modified during the migration run, then enable Odoo CRM as the system of record. We deliver the written automation and reporting export inventory to the customer's admin team. We support a one-week hypercare window where we resolve any record-level reconciliation issues reported by the caseworker team. We do not rebuild Launchpad workflows, automations, or scheduled reporting exports as Odoo automation rules inside the migration scope; that work requires a separate Odoo automation configuration engagement.

Platform deep dives

Context on both ends of the pair

Launchpad CRM logo

Launchpad CRM

Source

Strengths

  • Built natively on Salesforce as an ISV partner, inheriting Salesforce's data model, security architecture, and reporting framework.
  • Domain-specific design for workforce development, WIOA, TANF, SNAP E&T, vocational rehabilitation, and other public-sector programs.
  • Bundled HUD 9902 and RSA-911 reporting eliminates separate compliance tooling for federally funded agencies.
  • Common intake, case management, learning management, employment portals, and grant management consolidated in one platform.
  • 60+ workforce agencies and nonprofit government organizations as customers, with a founding team carrying 40+ years of combined sector experience.

Weaknesses

  • Redundant data entry patterns flagged by G2 reviewers create duplicate field populations and inconsistent record state.
  • Reporting and analytics outside the bundled federal reports (HUD 9902, RSA-911) require manual export steps and are described as cumbersome.
  • Integration ecosystem outside HUD reporting is limited; non-federal government system links require manual workarounds.
  • No publicly documented standalone REST API outside the underlying Salesforce platform's APIs.
  • Salesforce-native architecture means TCO includes Salesforce licensing on top of Launchpad fees for agencies not already on Salesforce.
Odoo CRM logo

Odoo CRM

Destination

Strengths

  • Modular open-source architecture lets teams start with CRM and add ERP apps as needs grow, all sharing one PostgreSQL database.
  • Free Community edition with no contact limits and full source code access means zero licensing cost for evaluation and small deployments.
  • Drag-and-drop Kanban pipeline with AI lead scoring gives a visual, prioritized view of the sales funnel without requiring custom configuration.
  • Native integrations with email, live chat, SMS, VoIP, WhatsApp, and social media feed all inbound leads into a single unified inbox.
  • Active Odoo Community Association (OCA) maintains dozens of community-maintained modules on GitHub for extended functionality.

Weaknesses

  • Gmail and email integration reliability is a recurring complaint — threads drop and conversations scatter across inboxes, disrupting sales team workflows.
  • Enterprise edition pricing stacks quickly: multiple apps at per-user rates ($25–$50/user/month) plus Odoo.sh hosting costs more than many SMBs anticipate.
  • Setup and configuration complexity increases significantly once custom fields, automation rules, and multiple installed modules are in play.
  • Odoo.sh trial databases run on a version (e.g., 18.3) that is not directly migratable to Odoo.sh, blocking the assisted migration path Odoo advertises.
  • Version upgrades between major Odoo releases (e.g., 17→18) frequently break custom module view definitions and XPath expressions, requiring manual remediation.

Complexity grading

How hard is this migration?

Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Launchpad CRM and Odoo CRM.

  • Object compatibility

    B

    2 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Launchpad CRM: Salesforce platform limits apply (typically 15,000 API calls/day for Enterprise editions, with org-level governor limits).

  • Data volume sensitivity

    A

    Launchpad CRM exposes a bulk API — large-volume migrations stream efficiently.

Estimator

Estimate your Launchpad CRM to Odoo CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Launchpad CRM to Odoo CRM data migrations

Answers to the questions buyers ask most during Launchpad CRM to Odoo CRM migration scoping. Not seeing yours? Book a call.

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Most migrations land between two and four weeks for accounts under 5,000 records with straightforward CSV exports and no complex custom field schemas. Migrations with direct database extraction requirements, multiple compliance field types, large document blobs, or employer records with complex placement linkages move to five to eight weeks because of extraction engineering and custom field schema validation. The no-API constraint on the source side is the primary variable that extends timelines beyond what a standard CRM migration would require.

Adjacent paths

Related migrations to explore

Ready when you are

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