CRM migration
Field-level mapping, validation, and rollback between Eagle CRM and Twenty CRM. We move data and schema; workflows are rebuilt natively in Twenty CRM.
Eagle CRM
Source
Twenty CRM
Destination
Compatibility
12 of 12
objects map 1:1 between Eagle CRM and Twenty CRM.
Complexity
BStandard
Timeline
48–72 hours
Overview
Eagle CRM and Twenty CRM take different approaches to data organization. Eagle CRM uses a traditional object model with Contacts, Companies, Deals, Notes, and Tasks, while Twenty CRM models everything as People, Companies, Opportunities, Notes, and Tasks. The core structural difference is that Eagle stores deal data in Deals while Twenty uses Opportunities — we map these 1:1 and preserve pipeline stage values as custom select fields in Twenty since Opportunities use a kanban-style stage system tied to the view layout rather than a pick-list constraint. We migrate all standard objects via Twenty's CSV import API, processing in the correct sequence: Companies first (to establish foreign keys), then People (linked by companyId), then Opportunities (linked to People and Companies), then Notes and Tasks. Custom properties from Eagle that have no direct Twenty equivalent become custom fields in the appropriate Twenty object. Activity history — call logs, email threads, meeting records — migrates as Notes or Tasks with original timestamps and owner attribution. Eagle automations, workflows, and sequences do not transfer; we export their definitions as a reference JSON so your Twenty admin can rebuild them using Twenty's workflow builder. Owner resolution happens by email match against Twenty Workspace Members.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Eagle CRM object lands in Twenty CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Eagle CRM
Contact
Twenty CRM
People
1:1Direct 1:1 mapping. Eagle's Contact object maps to Twenty's People object. All standard contact fields (name, email, phone, job title, address) transfer directly. Multi-address support is preserved as the primary address on People. Custom fields on Eagle Contacts map to custom fields on Twenty People. Eagle Contact-Company links resolve via People.companyId after Companies land in Twenty first, ensuring referential integrity.
Eagle CRM
Company
Twenty CRM
Company
1:1Direct 1:1 mapping. Eagle's Company object maps to Twenty's Company object. Domain, industry, employee count, annual revenue, address, and social links migrate as direct field mappings. Parent-company hierarchies map to Twenty's parent Company via parentId relationship. We validate domain uniqueness during import to prevent duplicate Company records. Custom fields on Eagle Companies map to custom fields on Twenty Company.
Eagle CRM
Deal
Twenty CRM
Opportunity
1:1Direct 1:1 mapping. Eagle Deals become Twenty Opportunities. Deal name, amount, expected close date, owner, and associated contacts transfer. Pipeline stage values map to Twenty Opportunity stage pick-list values — we apply value-by-value mapping since Twenty stages are user-configured in the view settings.
Eagle CRM
Pipeline
Twenty CRM
Opportunity Stages
1:1Eagle deal pipelines map to Twenty Opportunity stages. Each pipeline in Eagle becomes a named stage option in Twenty's Opportunity stage pick-list. We preserve stage probability percentages as a custom field on Opportunity if your Eagle setup uses probability per stage, since Twenty's default model does not enforce probability.
Eagle CRM
Note
Twenty CRM
Note
1:1Direct 1:1 mapping. Eagle Notes migrate to Twenty Notes with the same title, body content, author attribution, and creation timestamps. Notes attached to People, Companies, or Opportunities carry forward their relationship links as Twenty's note-target associations. Rich text formatting in Eagle Notes is preserved in Twenty's Note body field. Notes without attachments migrate as standalone Notes in Twenty's workspace.
Eagle CRM
Task
Twenty CRM
Task
1:1Direct 1:1 mapping. Eagle Tasks migrate to Twenty Tasks with title, due date, status, assignee, priority, and linked record references. Open tasks and completed tasks both transfer — completed status renders as completed checkbox in Twenty's Task view. Recurring tasks are flagged as custom fields in Twenty since the native recurrence model differs between platforms.
Eagle CRM
Call / Email / Meeting
Twenty CRM
Task / Note
1:1Eagle activity records (calls, emails, meetings) split into Twenty Tasks and Notes. Call logs with disposition and duration become Tasks with a call-type label. Email threads become Notes with body content. Meeting records with attendees and outcome become Tasks linked to the relevant People or Opportunity.
Eagle CRM
Eagle Custom Property
Twenty CRM
Custom Field
1:1Eagle custom fields on any object create corresponding custom fields in Twenty on the mapped object. Field type mapping: Eagle text → Twenty text, Eagle number → Twenty number, Eagle date → Twenty date, Eagle pick-list → Twenty select. We surface the full list of Eagle custom properties before migration so Twenty fields can be pre-created in the workspace.
Eagle CRM
User / Owner
Twenty CRM
Workspace Member
1:1Eagle user records and deal owners resolve to Twenty Workspace Members by email address match. Unmatched owners receive a fallback assignment to a designated migration user and are flagged for admin review. Email is the unique identifier for user resolution on both platforms.
Eagle CRM
Attachment / File
Twenty CRM
File (re-uploaded)
1:1Eagle file attachments download and re-upload to Twenty's file storage. File name, size, and uploader attribution are preserved. Links on records update to Twenty's file URLs post-migration. Large files (>25MB per Twenty's single-file limit) are flagged for manual review before re-upload.
Eagle CRM
Workflow / Automation
Twenty CRM
N/A — not migratable
1:1Eagle workflows and automations do not transfer to Twenty. We export the full workflow definition as a structured JSON reference covering trigger conditions, action steps, and field update rules. Your Twenty admin uses this export to rebuild equivalent logic in Twenty's workflow builder, which supports field updates, CRM record creation, and assignee actions.
Eagle CRM
Sequence / Cadence
Twenty CRM
N/A — not migratable
1:1Eagle sequences (email cadences, follow-up steps) are not migratable. The sequence definitions export as a step-by-step JSON object covering step type, delay, template reference, and exit criteria. Twenty's workflow builder can approximate time-based follow-up sequences using delay actions and CRM update triggers.
| Eagle CRM | Twenty CRM | Compatibility | |
|---|---|---|---|
| Contact | People1:1 | Fully supported | |
| Company | Company1:1 | Fully supported | |
| Deal | Opportunity1:1 | Fully supported | |
| Pipeline | Opportunity Stages1:1 | Fully supported | |
| Note | Note1:1 | Fully supported | |
| Task | Task1:1 | Fully supported | |
| Call / Email / Meeting | Task / Note1:1 | Fully supported | |
| Eagle Custom Property | Custom Field1:1 | Fully supported | |
| User / Owner | Workspace Member1:1 | Fully supported | |
| Attachment / File | File (re-uploaded)1:1 | Fully supported | |
| Workflow / Automation | N/A — not migratable1:1 | Fully supported | |
| Sequence / Cadence | N/A — not migratable1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Eagle CRM gotchas
Enquiry import failures from listing ID mismatches
Trust account ledgers require explicit opening balance setup
Export permissions are role-gated
Twenty CRM gotchas
Import order is enforced and critical
Export limited to 20,000 records and visible columns only
Soft-deleted records count toward uniqueness and trigger restores
API rate limits cap at 200 req/min on Organization tier
No native email sequences — follow-up cadences require external tools
Pair-specific challenges
Migration approach
Audit Eagle data model and prepare CSV exports
We pull CSV exports from Eagle for all standard objects — Contacts, Companies, Deals, Notes, Tasks — and inventory every custom property across each object. We check record counts, identify duplicate records, flag stale data (contacts with bounced emails, deals with expired close dates), and document the Eagle pipeline and stage configuration. This audit produces a data quality report and the field inventory we need to plan Twenty's data model before any records move.
Configure Twenty workspace and custom fields
Using the Eagle field inventory from Step 1, we pre-create all custom fields in Twenty's data model (Settings > Data Model) for People, Company, and Opportunity objects. We set up the Opportunity stage pick-list options to match Eagle's pipeline stages, and we create any custom select options required for Eagle pick-list values. We also map Eagle user email addresses to Twenty Workspace Member accounts — unmatched users are flagged for admin invitation before migration runs.
Migrate Companies, then People, then Opportunities with sample diff
We sequence the migration per Twenty's import order constraint: Companies first, then People (linked by companyId), then Opportunities (linked to People and Companies). A representative sample — typically 200–500 records spanning each object type — runs first. We generate a field-level diff between Eagle source values and Twenty destination values so you can verify stage mapping, owner resolution, and custom field population before the full run commits.
Migrate Notes and Tasks with relationship reconstruction
After People and Opportunities are confirmed in Twenty, we import Notes and Tasks, reconstructing their link relationships to People, Companies, and Opportunities using Eagle's linked object IDs mapped to Twenty sourceSystemId values. Call logs, email threads, and meeting records split into the appropriate Twenty object (Task for calls, Note for emails and meetings) with original timestamps and owner attribution preserved.
Cut over with delta-pickup and one-click rollback
The full migration runs against Twenty. A delta-pickup window of 24–48 hours captures any records created or modified in Eagle during the cutover. Audit log records every operation (create, update, link) with Eagle source record ID for traceability. If reconciliation fails — missing records, incorrect stage mapping, broken relationships — one-click rollback reverts Twenty to its pre-migration state. Your Eagle account remains untouched throughout; your team keeps working in Eagle until you confirm the Twenty workspace is correct.
Platform deep dives
Eagle CRM
Source
Strengths
Weaknesses
Twenty CRM
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Eagle CRM and Twenty CRM.
Object compatibility
2 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Eagle CRM: Not publicly documented.
Data volume sensitivity
Eagle CRM doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
Answers to the questions buyers ask most during Eagle CRM to Twenty CRM migration scoping. Not seeing yours? Book a call.
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