CRM migration

Migrate from Eagle CRM to Twenty CRM

Field-level mapping, validation, and rollback between Eagle CRM and Twenty CRM. We move data and schema; workflows are rebuilt natively in Twenty CRM.

Eagle CRM logo

Eagle CRM

Source

Twenty CRM

Destination

Twenty CRM logo

Compatibility

100%

12 of 12

objects map 1:1 between Eagle CRM and Twenty CRM.

Complexity

BStandard

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Eagle CRM and Twenty CRM take different approaches to data organization. Eagle CRM uses a traditional object model with Contacts, Companies, Deals, Notes, and Tasks, while Twenty CRM models everything as People, Companies, Opportunities, Notes, and Tasks. The core structural difference is that Eagle stores deal data in Deals while Twenty uses Opportunities — we map these 1:1 and preserve pipeline stage values as custom select fields in Twenty since Opportunities use a kanban-style stage system tied to the view layout rather than a pick-list constraint. We migrate all standard objects via Twenty's CSV import API, processing in the correct sequence: Companies first (to establish foreign keys), then People (linked by companyId), then Opportunities (linked to People and Companies), then Notes and Tasks. Custom properties from Eagle that have no direct Twenty equivalent become custom fields in the appropriate Twenty object. Activity history — call logs, email threads, meeting records — migrates as Notes or Tasks with original timestamps and owner attribution. Eagle automations, workflows, and sequences do not transfer; we export their definitions as a reference JSON so your Twenty admin can rebuild them using Twenty's workflow builder. Owner resolution happens by email match against Twenty Workspace Members.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Eagle CRM logo

Eagle CRM

What's pushing teams away

  • Pricing is perceived as high relative to feature depth by some mid-market customers, with G2 reviewers noting the cost does not align with the value delivered for smaller agencies.
  • Help desk responsiveness is inconsistent—G2 reviewers report slow or unhelpful support responses when configuration issues arise, particularly around enquiry imports and API integrations.
  • Lack of publicly documented API rate limits or developer endpoints makes custom integrations and automated migrations difficult to plan and execute.

Choosing

Twenty CRM logo

Twenty CRM

What's pulling them in

  • Top open-source CRM on GitHub with 40.6K stars, giving teams full source code access and infrastructure ownership without per-feature licensing surprises.
  • Free self-hosting under AGPL-3.0 means unlimited users and custom objects for the cost of cloud infrastructure alone, typically $20–100/month.
  • Pricing page explicitly mocks competitors for charging add-on fees for API access, webhooks, and workflows — transparency that resonates with RevOps teams burned by Salesforce.
  • Unlimited custom objects and fields with no price impact, letting teams shape the data model to their business rather than forcing business into rigid schemas.
  • Modern TypeScript/React/PostgreSQL stack means developer-led teams can extend, self-host, or integrate without fighting legacy architecture.

Object mapping

How Eagle CRM objects map to Twenty CRM

Each row shows how a Eagle CRM object lands in Twenty CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Eagle CRM

Contact

maps to

Twenty CRM

People

1:1
Fully supported

Direct 1:1 mapping. Eagle's Contact object maps to Twenty's People object. All standard contact fields (name, email, phone, job title, address) transfer directly. Multi-address support is preserved as the primary address on People. Custom fields on Eagle Contacts map to custom fields on Twenty People. Eagle Contact-Company links resolve via People.companyId after Companies land in Twenty first, ensuring referential integrity.

Eagle CRM

Company

maps to

Twenty CRM

Company

1:1
Fully supported

Direct 1:1 mapping. Eagle's Company object maps to Twenty's Company object. Domain, industry, employee count, annual revenue, address, and social links migrate as direct field mappings. Parent-company hierarchies map to Twenty's parent Company via parentId relationship. We validate domain uniqueness during import to prevent duplicate Company records. Custom fields on Eagle Companies map to custom fields on Twenty Company.

Eagle CRM

Deal

maps to

Twenty CRM

Opportunity

1:1
Fully supported

Direct 1:1 mapping. Eagle Deals become Twenty Opportunities. Deal name, amount, expected close date, owner, and associated contacts transfer. Pipeline stage values map to Twenty Opportunity stage pick-list values — we apply value-by-value mapping since Twenty stages are user-configured in the view settings.

Eagle CRM

Pipeline

maps to

Twenty CRM

Opportunity Stages

1:1
Fully supported

Eagle deal pipelines map to Twenty Opportunity stages. Each pipeline in Eagle becomes a named stage option in Twenty's Opportunity stage pick-list. We preserve stage probability percentages as a custom field on Opportunity if your Eagle setup uses probability per stage, since Twenty's default model does not enforce probability.

Eagle CRM

Note

maps to

Twenty CRM

Note

1:1
Fully supported

Direct 1:1 mapping. Eagle Notes migrate to Twenty Notes with the same title, body content, author attribution, and creation timestamps. Notes attached to People, Companies, or Opportunities carry forward their relationship links as Twenty's note-target associations. Rich text formatting in Eagle Notes is preserved in Twenty's Note body field. Notes without attachments migrate as standalone Notes in Twenty's workspace.

Eagle CRM

Task

maps to

Twenty CRM

Task

1:1
Fully supported

Direct 1:1 mapping. Eagle Tasks migrate to Twenty Tasks with title, due date, status, assignee, priority, and linked record references. Open tasks and completed tasks both transfer — completed status renders as completed checkbox in Twenty's Task view. Recurring tasks are flagged as custom fields in Twenty since the native recurrence model differs between platforms.

Eagle CRM

Call / Email / Meeting

maps to

Twenty CRM

Task / Note

1:1
Fully supported

Eagle activity records (calls, emails, meetings) split into Twenty Tasks and Notes. Call logs with disposition and duration become Tasks with a call-type label. Email threads become Notes with body content. Meeting records with attendees and outcome become Tasks linked to the relevant People or Opportunity.

Eagle CRM

Eagle Custom Property

maps to

Twenty CRM

Custom Field

1:1
Fully supported

Eagle custom fields on any object create corresponding custom fields in Twenty on the mapped object. Field type mapping: Eagle text → Twenty text, Eagle number → Twenty number, Eagle date → Twenty date, Eagle pick-list → Twenty select. We surface the full list of Eagle custom properties before migration so Twenty fields can be pre-created in the workspace.

Eagle CRM

User / Owner

maps to

Twenty CRM

Workspace Member

1:1
Fully supported

Eagle user records and deal owners resolve to Twenty Workspace Members by email address match. Unmatched owners receive a fallback assignment to a designated migration user and are flagged for admin review. Email is the unique identifier for user resolution on both platforms.

Eagle CRM

Attachment / File

maps to

Twenty CRM

File (re-uploaded)

1:1
Fully supported

Eagle file attachments download and re-upload to Twenty's file storage. File name, size, and uploader attribution are preserved. Links on records update to Twenty's file URLs post-migration. Large files (>25MB per Twenty's single-file limit) are flagged for manual review before re-upload.

Eagle CRM

Workflow / Automation

maps to

Twenty CRM

N/A — not migratable

1:1
Fully supported

Eagle workflows and automations do not transfer to Twenty. We export the full workflow definition as a structured JSON reference covering trigger conditions, action steps, and field update rules. Your Twenty admin uses this export to rebuild equivalent logic in Twenty's workflow builder, which supports field updates, CRM record creation, and assignee actions.

Eagle CRM

Sequence / Cadence

maps to

Twenty CRM

N/A — not migratable

1:1
Fully supported

Eagle sequences (email cadences, follow-up steps) are not migratable. The sequence definitions export as a step-by-step JSON object covering step type, delay, template reference, and exit criteria. Twenty's workflow builder can approximate time-based follow-up sequences using delay actions and CRM update triggers.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Eagle CRM logo

Eagle CRM gotchas

High

Enquiry import failures from listing ID mismatches

Medium

Trust account ledgers require explicit opening balance setup

Medium

Export permissions are role-gated

Twenty CRM logo

Twenty CRM gotchas

High

Import order is enforced and critical

High

Export limited to 20,000 records and visible columns only

Medium

Soft-deleted records count toward uniqueness and trigger restores

Medium

API rate limits cap at 200 req/min on Organization tier

Low

No native email sequences — follow-up cadences require external tools

Pair-specific challenges

  • Import order is enforced by Twenty — companies must land before people

    Twenty's CSV import requires referential integrity: the 'one' side of relationships must exist before the 'many' side. That means Companies must migrate first, then People (linked by companyId), then Opportunities (linked to People and Companies). Eagle does not enforce this ordering. We sequence the migration so foreign keys resolve correctly. If you attempt to import People before Companies, Twenty rejects the companyId lookup and the record fails validation. We handle the sequencing automatically, but your team should be aware that the migration plan is ordered, not parallel.

  • Eagle pipeline stages require manual stage setup in Twenty before migration

    Twenty's Opportunity stage model is user-configured in the workspace settings — stages are not pre-seeded with industry defaults the way Eagle sets up pipelines. Before the migration runs, your Twenty admin (or our team) needs to create the stage pick-list options that correspond to your Eagle pipeline stages. If stages don't exist in Twenty when the import runs, Opportunity records with unmapped stage values land with an empty stage and require manual correction. We deliver a stage-mapping plan as part of the pre-migration scope so Twenty's schema is ready before data arrives.

  • Eagle workflows and sequences have no Twenty equivalent and must be rebuilt

    Eagle workflows — task assignments triggered by field changes, email notifications on deal stage transitions, and sequence cadences — are automation constructs stored in Eagle's engine. Twenty's workflow builder supports field updates, CRM record creation, and assignee changes, but its sequencing model differs from Eagle's step-based cadence system. A Reddit user migrating to Twenty noted that 'it lacks native sequencing' and requires workarounds for time-based follow-up flows. We export your Eagle workflow definitions as structured JSON so your Twenty admin has a rebuild reference, but the automation logic must be recreated in Twenty's workflow builder from scratch.

  • Eagle attachments re-upload to Twenty file storage with updated record links

    Eagle stores file attachments in its own blob storage and references them by URL on Contact, Company, and Deal records. Twenty has its own file storage layer and assigns new URLs to uploaded files. During migration, Eagle attachments are downloaded, re-uploaded to Twenty, and the record-level URLs are updated to point to Twenty's file URLs. Files larger than Twenty's single-upload limit (25MB) are flagged before the migration runs. If Eagle stores inline images within Note body content as base64 or external URLs, those references break post-migration unless the images are downloaded and re-hosted within Twenty.

  • Custom properties on Eagle objects become Twenty custom fields — plan the schema first

    Eagle allows custom fields on Contacts, Companies, and Deals beyond the standard field set. These have no automatic destination — they map to Twenty custom fields on the equivalent object (People, Company, Opportunity). Twenty's field creation is workspace-admin-level (Settings > Data Model), not per-record. We surface all Eagle custom properties during the audit phase and pre-create matching custom fields in Twenty before migration begins. If custom fields are not created in advance, Eagle custom property values either drop or land as unstructured text, breaking reporting continuity. Plan for at least one pre-migration admin session to configure Twenty's data model for all custom properties.

Migration approach

Six steps for a successful Eagle CRM to Twenty CRM data migration

  1. Audit Eagle data model and prepare CSV exports

    We pull CSV exports from Eagle for all standard objects — Contacts, Companies, Deals, Notes, Tasks — and inventory every custom property across each object. We check record counts, identify duplicate records, flag stale data (contacts with bounced emails, deals with expired close dates), and document the Eagle pipeline and stage configuration. This audit produces a data quality report and the field inventory we need to plan Twenty's data model before any records move.

  2. Configure Twenty workspace and custom fields

    Using the Eagle field inventory from Step 1, we pre-create all custom fields in Twenty's data model (Settings > Data Model) for People, Company, and Opportunity objects. We set up the Opportunity stage pick-list options to match Eagle's pipeline stages, and we create any custom select options required for Eagle pick-list values. We also map Eagle user email addresses to Twenty Workspace Member accounts — unmatched users are flagged for admin invitation before migration runs.

  3. Migrate Companies, then People, then Opportunities with sample diff

    We sequence the migration per Twenty's import order constraint: Companies first, then People (linked by companyId), then Opportunities (linked to People and Companies). A representative sample — typically 200–500 records spanning each object type — runs first. We generate a field-level diff between Eagle source values and Twenty destination values so you can verify stage mapping, owner resolution, and custom field population before the full run commits.

  4. Migrate Notes and Tasks with relationship reconstruction

    After People and Opportunities are confirmed in Twenty, we import Notes and Tasks, reconstructing their link relationships to People, Companies, and Opportunities using Eagle's linked object IDs mapped to Twenty sourceSystemId values. Call logs, email threads, and meeting records split into the appropriate Twenty object (Task for calls, Note for emails and meetings) with original timestamps and owner attribution preserved.

  5. Cut over with delta-pickup and one-click rollback

    The full migration runs against Twenty. A delta-pickup window of 24–48 hours captures any records created or modified in Eagle during the cutover. Audit log records every operation (create, update, link) with Eagle source record ID for traceability. If reconciliation fails — missing records, incorrect stage mapping, broken relationships — one-click rollback reverts Twenty to its pre-migration state. Your Eagle account remains untouched throughout; your team keeps working in Eagle until you confirm the Twenty workspace is correct.

Platform deep dives

Context on both ends of the pair

Eagle CRM logo

Eagle CRM

Source

Strengths

  • All-in-one real estate CRM combining CRM, marketing, leasing, and website tools in a single subscription.
  • Native trust accounting with multiple ledger support and ABA file export for real estate compliance.
  • High user satisfaction on Capterra (4.9/5) with straightforward, fit-for-purpose functionality.
  • Built-in enquiry ingestion from multiple sources (portal, email, API, Zapier) without manual entry.
  • Zapier marketplace integration extends connectivity beyond native integrations.

Weaknesses

  • No publicly documented API endpoint reference or rate limits, making programmatic migration planning difficult.
  • Pricing is opaque—no public tier or per-user pricing page, requiring sales contact for quotes.
  • Help desk support receives mixed reviews for responsiveness, particularly on integration issues.
Twenty CRM logo

Twenty CRM

Destination

Strengths

  • AGPL-3.0 open-source license with full source code on GitHub — no vendor lock-in, no sunset risk.
  • Unlimited users and unlimited custom objects on self-hosted, with no feature gating based on headcount.
  • REST and GraphQL APIs available on all paid tiers, not locked behind an enterprise add-on fee.
  • MCP server and webhooks shipped as standard features, not premium upgrades.
  • Modern PostgreSQL-backed data model that developer teams can query, extend, and self-host.

Weaknesses

  • Recent v1.0 release means limited production hardening compared to CRMs with multi-year operational track records.
  • No native email sequencing or sales engagement tools — follow-up cadences require a separate platform.
  • No native two-way email sync or inbox integration, requiring third-party connectors for full activity logging.
  • Self-hosting 'free' pricing hides real infrastructure and DevOps costs that stack up over time.
  • Workflow automation is functional but lacks the complexity needed for sophisticated multi-step sales motions.

Complexity grading

How hard is this migration?

Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Eagle CRM and Twenty CRM.

  • Object compatibility

    B

    2 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Eagle CRM: Not publicly documented.

  • Data volume sensitivity

    B

    Eagle CRM doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Eagle CRM to Twenty CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Eagle CRM to Twenty CRM data migrations

Answers to the questions buyers ask most during Eagle CRM to Twenty CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Book a free 30 minute consultation

Most Eagle-to-Twenty migrations complete in 48–72 hours of clock time for setups under 50,000 total records. The longest planning step is configuring Twenty's Opportunity stage options and custom fields to match Eagle's pipeline and custom property setup. Larger datasets with 100,000–500,000 records or Eagle custom objects that need Twenty custom object creation extend the timeline to 5–10 days. The delta-pickup window adds 24–48 hours at the end of the run.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Eagle CRM.
Land in Twenty CRM, intact.

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