Migrate your Centerbase data
Cloud-based legal practice management system for mid-sized law firms with built-in billing, time tracking, and customizable workflows. Firms choose it for the all-in-one consolidation; they struggle with its steep learning curve and inconsistent update cycles.
In its favor
Why people choose Centerbase
The signal that keeps Centerbase on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
All-in-one cloud consolidation eliminates separate QuickBooks integrations and lets the firm manage practice, billing, and accounting from a single platform without switching windows or re-entering data.
Deep customizability in workflows, fields, and matter structures means the system can be shaped to match firm-specific processes rather than forcing firms to adapt to the software.
Legal-specific accounting with IOLTA trust management, LEDES file export, origination fee tracking, and three-way trust accounting satisfies bar compliance requirements that general accounting tools cannot.
Certified partner onboarding with a structured four-phase implementation process gives firms a guided path from legacy systems like Time Matters or Billing Matters with documented data mapping.
Custom report writer with export and import between Centerbase databases enables firms to build and transfer reporting templates across test and production environments.
Platform updates occasionally break existing workflows and functionality, requiring support intervention to restore — a pattern confirmed across multiple G2 reviews citing frustration with update-related regressions.
Reporting is difficult to navigate and often fails to produce the exact output firms need, with specific firm requirements frequently unmet by the built-in report writer.
Inconsistent customer support response times and quality create friction when issues arise, particularly during or after the implementation phase.
The interface is described as overwhelming by new users with a steep learning curve that requires significant training investment before staff can operate efficiently.
Reasons to switch
Why people leave Centerbase
The recurring reasons buyers give for replacing Centerbase. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Centerbase fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Centerbase pricing overview
Centerbase sits in the mid-to-premium range of legal practice management software, typically priced between $60 and $100 per user per month on an annual plan. Monthly billing adds $10–15 per user. Full pricing is not publicly posted and requires a sales inquiry. Implementation and data migration are handled by Centerbase Certified Partners as a separate engagement.
Custom (sales-led, role-based)
Tier 1 of 1
Estimated $40-$110/user/month per third-party listings (Capterra, SoftwareAdvice, SoftwareFinder); not publicly posted by vendor
What's included
Need help selecting your CRM?
Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on Centerbase's schedule — see our quote-based pricing →
What gets migrated
Centerbase object support
Object-by-object support for Centerbase migrations. Per-pair details surface during scoping.
Matters
Fully supportedMatters are the central organizing entity in Centerbase, containing client relationships, billing records, documents, and time entries. Standard matter fields and most custom fields map cleanly; we preserve matter status, responsible attorney, and practice area as primary migration targets.
Clients
Fully supportedClient records in Centerbase function as the account-level entity above Matters. We map them to contacts or account objects in the destination, preserving client-level billing settings, location codes, and contact information.
Contacts
Fully supportedContact records store party information on Matters and are used for communications and calendar associations. Standard contact fields including addresses, phones, and emails transfer directly; custom contact properties require field-level mapping.
Time Entries
Fully supportedTime entries link to Matters and carry billing codes, origination data, and hourly rates. We sequence time entries in chronological order and preserve the full billing hierarchy so trust, expense, and fee slips reconstruct correctly in the destination.
Billing Records / Bills
Mapping requiredBills in Centerbase carry a complex structure including pre-bill workflows, billing codes, LEDES formatting, AR thresholds, and trust allocation. We extract all line items and present them for mapping because billing format expectations differ significantly between systems.
Documents
Mapping requiredDocuments attach to Matters and Clients. Centerbase's export explicitly notes that images do not transfer; we flag document attachments that will require manual re-association post-migration or secondary file transfer mechanisms.
Trust Accounts / IOLTA
Mapping requiredTrust accounts track IOLTA holdings, operating transfers, and client-specific trust balances. Centerbase stores trust at the matter level with specific ledger rules. We map trust balances and transaction history but note that three-way reconciliation rules must be re-established at the destination.
Workflows
Mapping requiredWorkflows in Centerbase range from basic step-by-step automation to advanced triggers on record creation or field updates. Because workflow logic is platform-specific and often rebuilt from scratch on new systems, we document all active workflow definitions as part of migration scoping.
Custom Objects
Mapping requiredCenterbase supports custom objects for firm-specific data structures. These require schema discovery and field-level mapping because the destination system may not have equivalent custom object definitions.
Activities / Calendar Entries
Mapping requiredActivities and calendar entries link to Matters and Contacts. Centerbase migration documentation confirms that calendar entries transfer from Time Matters; we include them in migration scoping with calendar date and matter association preserved.
Reports
Mapping requiredReports can be exported and imported between Centerbase databases as definition files, but they require matching fields in the target system. We include report definitions in scoping and flag any report that references fields not present in the destination schema.
Users / Owners
Fully supportedUser profiles in Centerbase include role assignments, login credentials, and billing rate tables. We map active users to owner fields in the destination and flag any inactive or archived users for explicit customer decision.
Vendors / Accounts Payable
Mapping requiredAccounts Payable tracks vendors and outstanding payments. We include vendor records in the migration scope, mapping to the destination's vendor or supplier object while noting any open AP balances that require reconciliation.
| Object | Support | Notes |
|---|---|---|
| Matters | Fully supported | Matters are the central organizing entity in Centerbase, containing client relationships, billing records, documents, and time entries. Standard matter fields and most custom fields map cleanly; we preserve matter status, responsible attorney, and practice area as primary migration targets. |
| Clients | Fully supported | Client records in Centerbase function as the account-level entity above Matters. We map them to contacts or account objects in the destination, preserving client-level billing settings, location codes, and contact information. |
| Contacts | Fully supported | Contact records store party information on Matters and are used for communications and calendar associations. Standard contact fields including addresses, phones, and emails transfer directly; custom contact properties require field-level mapping. |
| Time Entries | Fully supported | Time entries link to Matters and carry billing codes, origination data, and hourly rates. We sequence time entries in chronological order and preserve the full billing hierarchy so trust, expense, and fee slips reconstruct correctly in the destination. |
| Billing Records / Bills | Mapping required | Bills in Centerbase carry a complex structure including pre-bill workflows, billing codes, LEDES formatting, AR thresholds, and trust allocation. We extract all line items and present them for mapping because billing format expectations differ significantly between systems. |
| Documents | Mapping required | Documents attach to Matters and Clients. Centerbase's export explicitly notes that images do not transfer; we flag document attachments that will require manual re-association post-migration or secondary file transfer mechanisms. |
| Trust Accounts / IOLTA | Mapping required | Trust accounts track IOLTA holdings, operating transfers, and client-specific trust balances. Centerbase stores trust at the matter level with specific ledger rules. We map trust balances and transaction history but note that three-way reconciliation rules must be re-established at the destination. |
| Workflows | Mapping required | Workflows in Centerbase range from basic step-by-step automation to advanced triggers on record creation or field updates. Because workflow logic is platform-specific and often rebuilt from scratch on new systems, we document all active workflow definitions as part of migration scoping. |
| Custom Objects | Mapping required | Centerbase supports custom objects for firm-specific data structures. These require schema discovery and field-level mapping because the destination system may not have equivalent custom object definitions. |
| Activities / Calendar Entries | Mapping required | Activities and calendar entries link to Matters and Contacts. Centerbase migration documentation confirms that calendar entries transfer from Time Matters; we include them in migration scoping with calendar date and matter association preserved. |
| Reports | Mapping required | Reports can be exported and imported between Centerbase databases as definition files, but they require matching fields in the target system. We include report definitions in scoping and flag any report that references fields not present in the destination schema. |
| Users / Owners | Fully supported | User profiles in Centerbase include role assignments, login credentials, and billing rate tables. We map active users to owner fields in the destination and flag any inactive or archived users for explicit customer decision. |
| Vendors / Accounts Payable | Mapping required | Accounts Payable tracks vendors and outstanding payments. We include vendor records in the migration scope, mapping to the destination's vendor or supplier object while noting any open AP balances that require reconciliation. |
Gotchas
What to watch for in Centerbase migrations
Issues we've hit on past Centerbase migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Images do not transfer in Centerbase report and document exports
Workflow definitions require manual rebuild on non-Centerbase destinations
Billing records carry nested LEDES codes and origination data that require explicit mapping
Trust account three-way reconciliation rules do not transfer automatically
Platform update cycles can break migrated workflows at the destination
| Severity | Issue |
|---|---|
| High | Images do not transfer in Centerbase report and document exports |
| Medium | Workflow definitions require manual rebuild on non-Centerbase destinations |
| Medium | Billing records carry nested LEDES codes and origination data that require explicit mapping |
| Medium | Trust account three-way reconciliation rules do not transfer automatically |
| Low | Platform update cycles can break migrated workflows at the destination |
Leaving Centerbase?
Where Centerbase customers move next
12 destinations Centerbase can migrate to.
How a Centerbase migration works
Four steps, Centerbase-specific
Connect
Not publicly documented on the marketing site. API access is available but reserved for higher tiers per third-party reporting; authentication details are disclosed during sales/implementation engagement. into Centerbase. Scopes limited to read-only on the data we move.
Map
We translate Centerbase-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Centerbase quirks before production.
Migrate
Full migration with Centerbase rate-limit handling. Rollback available throughout.
FAQ
Centerbase migration FAQ
Answers to the questions buyers ask most during Centerbase migration scoping. Not seeing yours? Book a call.
Can't find your answer?
Walk through your Centerbase migration with a real engineer — 30 minutes, free, written quote within 24 hours.
Book a free 30 minute consultationReady when you are
Migrate Centerbase.
Without the rebuild.
Free scoping call with a migration engineer. Tell us about your Centerbase setup and destination — written quote back within a business day.