CRM migration
Field-level mapping, validation, and rollback between Tekion and Nutshell. We move data and schema; workflows are rebuilt natively in Nutshell.
Tekion
Source
Nutshell
Destination
Compatibility
10 of 10
objects map 1:1 between Tekion and Nutshell.
Complexity
BStandard
Timeline
48–72 hours
Overview
Tekion's Automotive Retail Cloud includes a CRM module focused on lead and deal tracking for dealership sales and service teams. The standard Tekion CRM migration scope is capped at 90 days of active lead data by creation date — older leads are not included in the default conversion, which means teams with longer sales cycles need to decide whether to extend the data window or accept the loss. Nutshell uses a People (or Contacts via API), Accounts, and Deals data model with a JSON-RPC API that supports Basic auth impersonation and has rate limits on non-stub find queries. FlitStack AI sequences the migration by extracting Tekion contacts and companies first, resolving owners by email match against Nutshell users, then loading deals with stage and amount data. Automotive-specific Tekion fields — such as vehicle identifiers, service history records, F&I product data, and DMS-linked transaction history — have no direct Nutshell equivalent and are preserved as custom fields or flagged for manual rebuild depending on business value. Workflows, sequences, automations, and OEM-linked integrations are not migrated; FlitStack exports workflow definitions as JSON for your Nutshell admin to reference during the rebuild in Nutshell's automation tools. The migration runs against Nutshell's API with scoped read access on Tekion, so your team keeps working in Tekion through the cutover window.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Tekion object lands in Nutshell, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Tekion
Contact (Tekion CRM)
Nutshell
Person (Nutshell)
1:1Direct map. Tekion contacts migrate as Nutshell People. Email, phone, name, title, and address fields map directly. Nutshell People support custom fields to carry over Tekion contact-level properties not present in Nutshell's standard schema. All custom fields defined in Nutshell for Person objects are available during migration, allowing automotive-specific properties like preferred contact method or dealership affiliation to transfer without additional configuration steps.
Tekion
Lead (Tekion CRM)
Nutshell
Lead (Nutshell)
1:1Direct map. Tekion leads map 1:1 to Nutshell Leads. The 90-day creation-date window from Tekion's standard CRM conversion scope means only active leads within that window are available for migration — older leads are not exported by default and must be explicitly scoped.
Tekion
Company (Tekion CRM)
Nutshell
Account (Nutshell)
1:1Direct map. Tekion companies map to Nutshell Accounts. Company name, domain, industry, employee count, and annual revenue migrate as Account fields. Parent-child company hierarchies in Tekion are preserved by mapping the parent to a Nutshell Account's parent-account reference. During migration, parent Accounts must already exist in Nutshell so the linkage resolves correctly — FlitStack orders the migration to ensure parent Accounts load before child accounts to resolve these references.
Tekion
Deal (Tekion CRM)
Nutshell
Deal (Nutshell)
1:1Direct map. Tekion deals migrate as Nutshell Deals with deal name, amount, stage, close date, and owner. Tekion deal-stage names are mapped to Nutshell DealStatus values via value-mapping per pipeline configuration in Tekion. Probability and forecast category reapply from Nutshell's stage model, maintaining deal scoring integrity across the migration.
Tekion
Tekion Owner (User)
Nutshell
Nutshell User
1:1Owner resolution by email match. Tekion owner IDs are resolved against Nutshell Users by matching the email address. Unmatched owners are flagged before migration — teams either invite the owner to Nutshell or assign their records to a fallback user. No record lands without an assigned owner.
Tekion
Activity — Call, Email, Meeting, Note
Nutshell
Activity (Nutshell)
1:1Tekion engagement records (calls, emails, meetings, notes) with original timestamps and owners migrate as Nutshell Activities. Nutshell Activities attach to the relevant Person, Account, or Deal record by ID linkage. Rich-text formatting in Tekion notes is preserved as plain-text in Nutshell.
Tekion
Attachment / File
Nutshell
File (Nutshell)
1:1Tekion file attachments on contacts, companies, or deals are downloaded and re-uploaded to Nutshell Files. File size limits from Nutshell's storage configuration apply. Inline images in Tekion notes are extracted and re-hosted as attachments in Nutshell, preserving all visual content and document references within the linked record.
Tekion
Tekion Custom Fields — Automotive Properties
Nutshell
Custom Fields (Nutshell)
1:1Tekion custom fields that hold automotive-specific data (vehicle identifiers, trade-in values, F&I product selections) have no native Nutshell equivalent. These are migrated as Nutshell custom fields on the relevant object (Person, Account, or Deal). Your team decides which fields carry business value in Nutshell vs. which can be archived.
Tekion
Tekion Workflow / Automation
Nutshell
Not Migrated
1:1Tekion automations tied to DMS events, OEM integrations, and AI agent triggers are not exported via standard data migration. FlitStack exports Tekion workflow definitions as a structured JSON reference so your Nutshell admin can rebuild equivalent logic in Nutshell's automation tools (sequences, rules, webhooks).
Tekion
Tekion Reports / Dashboards
Nutshell
Not Migrated
1:1Reports and dashboards are not migrated — the underlying data (deals, activities, contacts) does move, but the reporting layout, filters, and saved views must be rebuilt in Nutshell's reporting interface. We provide a mapping of Tekion report field names to Nutshell equivalents as a rebuild guide.
| Tekion | Nutshell | Compatibility | |
|---|---|---|---|
| Contact (Tekion CRM) | Person (Nutshell)1:1 | Fully supported | |
| Lead (Tekion CRM) | Lead (Nutshell)1:1 | Fully supported | |
| Company (Tekion CRM) | Account (Nutshell)1:1 | Fully supported | |
| Deal (Tekion CRM) | Deal (Nutshell)1:1 | Fully supported | |
| Tekion Owner (User) | Nutshell User1:1 | Fully supported | |
| Activity — Call, Email, Meeting, Note | Activity (Nutshell)1:1 | Fully supported | |
| Attachment / File | File (Nutshell)1:1 | Fully supported | |
| Tekion Custom Fields — Automotive Properties | Custom Fields (Nutshell)1:1 | Fully supported | |
| Tekion Workflow / Automation | Not Migrated1:1 | Fully supported | |
| Tekion Reports / Dashboards | Not Migrated1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Tekion gotchas
Standard DMS conversion limited to 7 years of history
CRM lead migration capped at 90 days of active leads
Data cleansing and de-duplication outside project scope
Buy/sell implementations may lack pre-close DMS data access
Document conversion requires separate metadata feed
Nutshell gotchas
Contact tier limits enforced on import
No bulk API endpoint requires paginated extraction
Email sequences not exportable via API
Foundation plan disables key sales features
Pair-specific challenges
Migration approach
Scope Tekion CRM data and audit the 90-day window
Before extraction, FlitStack audits your Tekion CRM data to determine the number of contacts, companies, leads, and deals within the standard 90-day window and those that fall outside it. We also inventory automotive-specific custom fields on each object so we can plan Nutshell custom field creation before data lands. The scope document produced in this step is your decision point for extending the data window or accepting records outside the default scope.
Resolve Tekion owners to Nutshell users by email
Tekion owner IDs are resolved against Nutshell Users by matching email addresses. We generate a pre-migration owner resolution report listing matched owners, unmatched owners, and the fallback assignment for each. Your team either invites unmatched owners to Nutshell before migration or designates a fallback user — no record migrates without a resolved owner. This step runs before any data extraction to prevent orphaned records.
Create Nutshell custom fields for automotive properties
Based on the scope audit, FlitStack delivers a custom field creation plan for Nutshell — naming each automotive-specific Tekion field, the target Nutshell object (Person, Account, or Deal), the field type to use, and any value-mapping required for pick-list fields. Your Nutshell admin creates these fields before the migration run so the field mapping can validate against a complete schema.
Run sample migration with field-level diff
A representative slice of 100–500 records — spanning contacts, companies, leads, deals, and activities — migrates first. We generate a field-level diff comparing each record's Tekion source values against the migrated Nutshell values, so you can verify owner resolution, pipeline-stage mapping, lead window inclusion, and custom field population before the full run commits. The diff report highlights any mismatches in field values, missing data in Nutshell compared to Tekion, and unexpected data type conversions. Your team reviews the diff and approves the sample before FlitStack proceeds to the full dataset migration. Any necessary field mapping adjustments are made before the main run.
Execute full migration with delta-pickup window
The full migration runs against Nutshell's API, with scoped read access on Tekion so your team continues working in Tekion through cutover. A delta-pickup window (24–48 hours) captures any records created or modified in Tekion during the migration run. FlitStack generates an audit log of every operation and a reconciliation count — open deals, total contacts, and activity records — that you can verify against Tekion before closing the source system.
Platform deep dives
Tekion
Source
Strengths
Weaknesses
Nutshell
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Tekion and Nutshell.
Object compatibility
2 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Tekion: Not publicly documented in external sources.
Data volume sensitivity
Tekion doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
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