CRM migration

Migrate from Propertybase to HubSpot

Field-level mapping, validation, and rollback between Propertybase and HubSpot. We move data and schema; workflows are rebuilt natively in HubSpot.

Propertybase logo

Propertybase

Source

HubSpot

Destination

HubSpot logo

Compatibility

100%

12 of 12

objects map 1:1 between Propertybase and HubSpot.

Complexity

BStandard

Timeline

3–5 days

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Propertybase is a real estate CRM built on the Salesforce platform, meaning its underlying data model uses Salesforce objects (Account, Contact, and custom objects with the __c suffix) extended with real estate-specific fields like Listings, Offers, and Enquiries. When migrating to HubSpot, the core challenge is translating Propertybase's Salesforce-centric schema into HubSpot's property-based model — Salesforce Account maps to HubSpot Company, Propertybase Individual Contact routes to HubSpot Contact, and Propertybase Listing and Offer map to HubSpot custom objects or Deals depending on your pipeline configuration. FlitStack AI extracts Propertybase data via the Salesforce Bulk API, mapping standard fields (name, email, phone, address) directly to HubSpot properties and creating HubSpot custom properties for Propertybase custom fields and real estate-specific attributes like square footage, MLS ID, zoning classification, and listing status. Associations between contacts, companies, listings, and offers are preserved as HubSpot associations or custom object relationships. Original create dates and modified timestamps are stored in custom datetime fields since HubSpot's native createdate is set at import time. Propertybase workflows, sequences, automation rules, and email templates do not migrate — they must be rebuilt in HubSpot's workflow builder. Reports and dashboards are also not migrated; the underlying data moves, but you must recreate reporting in HubSpot. FlitStack delivers a workflow-export document summarizing your Propertybase automation logic as a rebuild reference for your HubSpot admin.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Propertybase logo

Propertybase

What's pushing teams away

  • Customers report recurring billing issues where the company charges unexpectedly, with one reviewer stating the platform 'literally steals money' through billing disputes.
  • The onboarding experience is described as basic and unhelpful — teams report needing to build their own features to make the software usable, suggesting inadequate initial setup support.
  • A steep learning curve makes the platform difficult to adopt — reviews indicate 'you have to learn how to make it do it all' rather than it working out of the box.
  • Alternative platforms like BoomTown (4.7/5) and BoldTrail (4.5/5) score higher on G2, prompting teams to evaluate options with more modern UX and simpler configuration.
  • Enterprise pricing at $89/user/month is cost-prohibitive for larger teams compared to flat-rate alternatives in the real estate CRM market.

Choosing

HubSpot logo

HubSpot

What's pulling them in

  • Lowest barrier to entry of any major CRM — the free tier with unlimited contacts lets teams validate fit before committing to a paid plan, according to G2 and Capterra reviewers.
  • Native integration between the CRM and sales engagement tools (sequences, email tracking, dialer) means no separate sync configuration, a theme across G2 Sales Hub reviews.
  • Pipeline visualization, deal tracking, and automated workflows are consistently praised as intuitive and easy to set up without developer involvement.
  • Strong onboarding for new team members — reviewers on Capterra and G2 highlight how quickly new reps become productive without formal training.
  • The HubSpot platform ecosystem (Marketing, Sales, Service, CMS hubs) allows growing companies to consolidate tools without building new integrations.

Object mapping

How Propertybase objects map to HubSpot

Each row shows how a Propertybase object lands in HubSpot, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Propertybase

Account (Company)

maps to

HubSpot

Company

1:1
Fully supported

Propertybase Company maps directly to HubSpot Company. Standard fields including company name, domain, industry, employee count, and annual revenue transfer as HubSpot properties without transformation. Parent-child company hierarchies in Propertybase map to HubSpot's parent company association, preserving the organizational structure across platforms. Address fields from Propertybase billing address map to HubSpot's company address properties.

Propertybase

Contact (Company Contact — Systemisindividual = FALSE)

maps to

HubSpot

Contact

1:1
Fully supported

Propertybase Company Contacts map to HubSpot Contacts with the company association pre-linked at import time. Standard fields including name, email, phone, and title transfer directly to HubSpot Contact properties. The Systemisindividual flag used in Propertybase to distinguish individual contacts from company contacts is dropped in HubSpot since HubSpot Contact objects are unified and do not require this distinction. Contact records land with their associated company already linked.

Propertybase

Contact (Individual Contact — Systemisindividual = TRUE)

maps to

HubSpot

Contact

1:1
Fully supported

Propertybase Individual Contacts map to HubSpot Contacts without a primary company association. The 'ghost' Account that Propertybase creates behind the scenes for Salesforce compliance is not replicated in HubSpot — the Contact lands cleanly without a company link unless you specify one.

Propertybase

Enquiry / Request

maps to

HubSpot

Ticket

1:1
Fully supported

Propertybase Enquiries and Requests map to HubSpot Tickets as the closest equivalent for inbound inquiry tracking. Enquiry source, status, and description transfer as Ticket properties. If your team used Enquiries primarily as lead records rather than support tickets, HubSpot Deals or a custom object may be a better destination — FlitStack surfaces this choice before migration.

Propertybase

Listing (Project / Individual)

maps to

HubSpot

Custom Object (Listing) or Deal

1:1
Fully supported

Propertybase Listings have no direct HubSpot equivalent. FlitStack creates a HubSpot Custom Object named 'Listing' with properties for address, price, listing status, square footage, MLS ID, zoning, and bedrooms/bathrooms. Alternatively, Listings can map to HubSpot Deals if your team prefers to track listings within the sales pipeline — this choice is made during planning.

Propertybase

Offer / Contract

maps to

HubSpot

Deal

1:1
Fully supported

Propertybase Offers and Contracts map to HubSpot Deals. Offer amount, status, contingencies, and close date transfer as Deal properties. The offer is associated with the Listing (via Custom Object association or Deal association) and the purchasing Contact. Offer status (pending, accepted, rejected) maps to Deal stage.

Propertybase

Listing Agent / Owner

maps to

HubSpot

Contact (owner assignment)

1:1
Fully supported

Propertybase Listing Agent and Owner fields store a user reference. FlitStack resolves these by email match to HubSpot users. Unmatched owners are flagged before migration so you can either invite them to HubSpot or reassign records to a fallback owner.

Propertybase

Activity History (Tasks, Events, Notes)

maps to

HubSpot

Engagement Timeline

1:1
Fully supported

Propertybase activity history including calls, emails, meetings, and notes attached to contacts or listings migrates to HubSpot's engagement timeline. Original timestamps, owners, and body content are preserved exactly as they appear in Propertybase. Notes with rich-text formatting are re-imported as HubSpot engagement notes with formatting intact, and each engagement links to its associated contact or listing record.

Propertybase

Propertybase Custom Objects (e.g., Projects, Buildings)

maps to

HubSpot

HubSpot Custom Objects

1:1
Fully supported

Any Propertybase custom objects beyond the standard set of Listing, Offer, and Enquiry map 1:1 to HubSpot Custom Objects. FlitStack creates the destination custom object schema in HubSpot before importing records, mapping each custom field to the equivalent HubSpot property type including picklists, dates, numbers, and text. This ensures complex entities such as Buildings or Projects transfer completely with all attributes intact.

Propertybase

Attachment / File (Media Loader)

maps to

HubSpot

HubSpot Files

1:1
Fully supported

Propertybase file attachments (listing photos, contract PDFs) stored via Media Loader are downloaded and re-uploaded to HubSpot Files, then re-associated with the corresponding Listing or Offer record. HubSpot's 25MB per-file limit applies — larger files are flagged for manual handling.

Propertybase

Workflow Rules

maps to

HubSpot

HubSpot Workflows

1:1
Mapping required

Propertybase Workflow Rules and Process Builder automations do not migrate. FlitStack exports your workflow definitions as a structured rebuild reference (trigger, criteria, actions) that your HubSpot admin can use to recreate equivalent automations in HubSpot's workflow builder.

Propertybase

Reports and Dashboards

maps to

HubSpot

HubSpot Reports

1:1
Fully supported

Propertybase reports and Salesforce dashboards do not transfer due to platform differences in reporting architecture. The underlying data including contacts, companies, deals, and listings migrates completely, but report configurations must be rebuilt in HubSpot's report builder. FlitStack validates that all source data is present and correctly associated in HubSpot before you begin rebuilding reports, giving you confidence in your data foundation when you start recreating your analytics suite.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Propertybase logo

Propertybase gotchas

High

Formula and roll-up summary fields excluded from exports

Medium

Ghost company records for Individual Contacts

Medium

Workflow rules do not export — automations must be rebuilt

Medium

Media Loader assets require separate migration path

HubSpot logo

HubSpot gotchas

High

Marketing Contacts billing model is migration-critical

High

Feature tier gating is not visible until onboarding

Medium

Mandatory onboarding fees inflate year-one cost

Medium

HubSpot CSV importer cannot migrate engagements or attachments

Medium

Custom objects require Enterprise and a pre-existing schema

Pair-specific challenges

  • Propertybase custom fields are Salesforce __c fields that need HubSpot custom property creation

    Every Propertybase custom field (Listing__c, Offer__c, and any custom fields on Account or Contact) is a Salesforce custom field with the __c suffix. When migrating to HubSpot, these require manual creation of HubSpot custom properties before data can land — HubSpot has no automated import for custom fields that don't already exist in the destination portal. FlitStack generates a custom property manifest from your Propertybase org during planning, and your HubSpot admin must create those properties (or FlitStack creates them via the HubSpot API) before the import phase begins. This is a schema-first requirement that adds a planning step not present in same-platform migrations.

  • Listing and Offer have no native HubSpot equivalent — the mapping choice affects your entire pipeline

    HubSpot has no built-in Listing object. Propertybase Listings can map to a HubSpot Custom Object (which preserves all listing-specific fields like MLS ID, zoning, and square footage) or to a HubSpot Deal (which conflates listings with sales transactions). The right choice depends on whether your team needs to track listings as inventory objects separate from offers. Choosing Deals for listings collapses the Listing-to-Offer relationship into a parent-child Deal hierarchy, which HubSpot supports but which requires pre-migration pipeline configuration. Choosing a Custom Object keeps listings separate but requires your team to use the Custom Objects UI rather than the standard Deal record type.

  • Propertybase formula fields and roll-up summary fields are excluded from all exports

    Propertybase's data export tool (Salesforce Data Export) explicitly excludes formula fields and roll-up summary fields from the export file. Any custom fields in Propertybase that calculate values (e.g., a roll-up of total offer value on a listing, or a formula combining square footage and price per unit) will not appear in the migration data. FlitStack surfaces every formula and roll-up field during the planning audit and flags them for manual post-migration calculation or HubSpot workflow-based recreation. This is a limitation of Propertybase's export mechanism, not of the migration tool.

  • Workflow rules and Process Builder automations do not transfer — rebuild is mandatory

    Propertybase Workflow Rules and Process Builder flows operate within Salesforce's automation engine and have no equivalent in HubSpot's workflow builder. This is the most common source of post-migration process disruption. For example, a Propertybase workflow that assigns a listing agent based on zip code, or a Process Builder that updates an Offer status when a Contact stage changes, must be rebuilt as HubSpot workflows. FlitStack exports your automation definitions in a structured format (trigger object, criteria, actions) that your HubSpot admin can use as a rebuild blueprint, but the rebuild itself requires manual configuration in HubSpot.

  • HubSpot's marketing contact billing model has no Propertybase equivalent

    HubSpot bills based on marketing contact count at the CRM level — any contact that receives marketing emails counts toward your marketing contact limit. Propertybase has no equivalent billing distinction; all contacts are treated uniformly. If your migrated HubSpot portal uses marketing emails, any contact imported from Propertybase (including historical buyers and inactive leads) will count toward your marketing contact tier. FlitStack preserves a source_system_origin property on each contact so you can filter and manage your marketing contact list post-migration, but the billing classification must be managed within HubSpot's contact management UI.

Migration approach

Six steps for a successful Propertybase to HubSpot data migration

  1. Audit Propertybase custom fields and create HubSpot custom properties

    FlitStack extracts the full field inventory from your Propertybase org via the Salesforce API, including all custom fields on Account, Contact, Listing__c, Offer__c, and any additional custom objects. We generate a HubSpot custom property manifest listing every field that needs a destination property created. Your HubSpot admin (or our team via the HubSpot API) creates these properties before migration — schema must exist before data can land. This step also identifies formula and roll-up fields that will be absent from the export so you can plan post-migration recalculation.

  2. Resolve owners and configure HubSpot user accounts

    Propertybase owner assignments are Salesforce user references. FlitStack matches them to HubSpot users by email address. Unmatched owners are flagged with the associated record count so your team can either invite them to HubSpot or reassign their records to a fallback owner before migration. This step ensures no record lands in HubSpot without a valid owner — a requirement for HubSpot's permission model to function correctly from day one.

  3. Migrate accounts and companies first, then contacts, then custom objects

    HubSpot requires company records to exist before contacts can be associated. FlitStack sequences the migration as: (1) Propertybase Accounts → HubSpot Companies, (2) Propertybase Contacts → HubSpot Contacts with company associations, (3) Propertybase Listings → HubSpot Custom Objects or Deals, (4) Propertybase Offers → HubSpot Deals linked to Listings and Contacts. This dependency chain prevents orphaned records and ensures foreign key relationships resolve correctly on the destination side.

  4. Run a sample migration with field-level diff before full commit

    A representative slice of 100–500 records migrates first — spanning contacts, companies, listings, and offers. FlitStack generates a field-level diff comparing source values to destination values so you can verify that custom field mapping, association links, owner resolution, and status value mapping all landed correctly. This sample validates the mapping plan before any production data moves, giving your team a chance to correct property configurations or value mappings before the full run.

  5. Execute full migration with delta-pickup window and audit log

    The full migration runs against your HubSpot portal using the validated mapping plan. A delta-pickup window of 24–48 hours captures any records created or modified in Propertybase during the cutover period so your HubSpot portal reflects the final state at go-live. FlitStack generates a complete audit log of every record imported, every association created, and every field mapped. One-click rollback is available if reconciliation reveals unexpected discrepancies, allowing you to revert to the pre-migration state without data loss.

Platform deep dives

Context on both ends of the pair

Propertybase logo

Propertybase

Source

Strengths

  • Salesforce-backed infrastructure provides enterprise-grade security, scalability, and a familiar interface for teams with Salesforce experience.
  • Comprehensive real estate feature set covering the full sales cycle from lead capture through transaction close without requiring multiple disconnected tools.
  • Native listing management with media handling allows teams to store and display property images, video links, and PDFs within a single system.
  • Per-unit pricing model scales with brokerage size, making entry affordable for small teams before requiring enterprise-level investment.

Weaknesses

  • Recurring billing disputes and perceived billing practices drive negative reviews that signal customer satisfaction risk during and after migration.
  • Basic onboarding experience forces teams to invest significant time configuring the platform before it delivers real value.
  • Formula and roll-up summary fields cannot be exported, requiring migration teams to reconstruct calculated values from underlying source data.
  • Enterprise pricing at $89/user/month makes the platform expensive for large teams compared to flat-rate real estate CRM alternatives.
  • Workflow rules and automation are not data-exportable and must be manually rebuilt on the destination platform, adding migration complexity.
HubSpot logo

HubSpot

Destination

Strengths

  • Genuinely useful free CRM tier with no seat limit on contact records.
  • All-in-one sales engagement layer (sequences, email tracking, calling, dialer) embedded natively in the CRM, eliminating a separate integration.
  • Intuitive interface and fast onboarding for individual reps, per G2 and Capterra reviews.
  • Workflow automation triggers across contacts, deals, and tickets with a visual builder.
  • API coverage for all standard objects including custom objects at Enterprise tier.

Weaknesses

  • Pricing model is contact-based at the marketing layer — importing all records as marketing contacts can multiply the monthly bill by 4×.
  • Feature tier cliffs are frequent surprises: sequences, calling, advanced reporting, and quoting are all gated, often requiring plan upgrades mid-implementation.
  • Mandatory onboarding fees at Professional ($1,500) and Enterprise ($3,500) are not prominently disclosed on the pricing page.
  • API rate limits are restrictive for bulk migration — burst limits of 100-200 req/10sec and search endpoint limits of 4 req/sec require careful job queuing.
  • Custom objects, additional pipelines, and advanced forecasting are Enterprise-only, making cost projections difficult for growing teams.

Complexity grading

How hard is this migration?

Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Propertybase and HubSpot.

  • Object compatibility

    B

    1 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Propertybase: Salesforce API limits apply — not publicly documented per Propertybase tier.

  • Data volume sensitivity

    A

    Propertybase exposes a bulk API — large-volume migrations stream efficiently.

Estimator

Estimate your Propertybase to HubSpot migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Propertybase to HubSpot data migrations

Answers to the questions buyers ask most during Propertybase to HubSpot migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Book a free 30 minute consultation

Most Propertybase-to-HubSpot migrations complete in 3–5 days for under 50,000 total records across contacts, companies, listings, and offers. Larger brokerages with 200k+ records or multiple custom objects (Projects, Buildings) extend to 7–14 days. The longest planning step is creating HubSpot custom properties for Propertybase custom fields — this must happen before any data lands and typically takes 1–2 days depending on how many custom fields exist in your Propertybase org.

Adjacent paths

Related migrations to explore

Ready when you are

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