CRM migration

Migrate from Propertybase to monday CRM

Field-level mapping, validation, and rollback between Propertybase and monday CRM. We move data and schema; workflows are rebuilt natively in monday CRM.

Propertybase logo

Propertybase

Source

monday CRM

Destination

monday CRM logo

Compatibility

100%

12 of 12

objects map 1:1 between Propertybase and monday CRM.

Complexity

BStandard

Timeline

48–72 hours of clock time

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Propertybase is a Salesforce-backed real estate CRM that stores data across custom Salesforce objects — Individual Contacts, Company Contacts, Listings, Offers/Contracts — layered on top of the Salesforce record-type model. Its data export includes all standard and custom fields but explicitly excludes formula fields and roll-up summary fields, which means calculated or aggregated values from Propertybase must be reconstructed on the destination side. monday CRM operates a board-and-item data model where contacts live in the People entity, organizations in the CRM board's Companies column, and deals as Items in a pipeline board. Propertybase's Company-to-Contact N:N relationships translate to monday CRM's Connect Boards feature, which links Items across boards without duplicating records. We map Propertybase's Listing object to a dedicated monday CRM board using the Listings column type where available, falling back to a custom board with structured columns that replicate the listing schema. Propertybase's Offer/Contract object maps to a Deals item with the relevant property linked via Connect Boards. We preserve original create dates and last-modified timestamps as custom columns in monday CRM since the platform does not expose native created-at or modified-at fields on every entity. Workflows, validation rules, and process builder automations do not migrate — they require a rebuild using monday CRM's automation recipes. Our migration runs against Propertybase's API export using scoped read access, so your team continues working in Propertybase through the cutover window with a 24–48 hour delta pickup capturing in-flight changes before go-live.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Propertybase logo

Propertybase

What's pushing teams away

  • Customers report recurring billing issues where the company charges unexpectedly, with one reviewer stating the platform 'literally steals money' through billing disputes.
  • The onboarding experience is described as basic and unhelpful — teams report needing to build their own features to make the software usable, suggesting inadequate initial setup support.
  • A steep learning curve makes the platform difficult to adopt — reviews indicate 'you have to learn how to make it do it all' rather than it working out of the box.
  • Alternative platforms like BoomTown (4.7/5) and BoldTrail (4.5/5) score higher on G2, prompting teams to evaluate options with more modern UX and simpler configuration.
  • Enterprise pricing at $89/user/month is cost-prohibitive for larger teams compared to flat-rate alternatives in the real estate CRM market.

Choosing

monday CRM logo

monday CRM

What's pulling them in

  • Users praise the board-based visual interface for making pipeline stages immediately legible to non-technical team members without CRM training.
  • The no-code automation builder lets sales ops teams create lead routing, stage updates, and email triggers without developer involvement.
  • Integration ecosystem connects to Slack, Gmail, Outlook, and Zapier with minimal configuration, reducing friction for teams already using these tools.
  • The flexible column system lets teams build custom CRM views — deal value, close date, lead source — without needing a developer or pre-defined schema.
  • Teams already using monday Work Management can layer CRM features onto existing boards rather than starting from scratch.

Object mapping

How Propertybase objects map to monday CRM

Each row shows how a Propertybase object lands in monday CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Propertybase

Company Contact

maps to

monday CRM

Person (People entity)

1:1
Fully supported

Propertybase Company Contacts (SystemIsIndividual=FALSE) map to Monday CRM People records. The person's Organization column is set by resolving the linked Company to a Monday CRM organization. If the Company Contact has no active Company, the person is created standalone and the ghost-company flag from Propertybase is preserved as a custom column.

Propertybase

Individual Contact

maps to

monday CRM

Person (People entity)

1:1
Fully supported

Propertybase Individual Contacts (SystemIsIndividual=TRUE) represent buyers, sellers, and tenants not associated with a brokerage company. These map directly to Monday CRM People records. The ghost-company record Propertybase creates for Salesforce compliance is noted in a custom Source_Company_Ghost__c column but does not create a separate organization in Monday CRM.

Propertybase

Company

maps to

monday CRM

Organization (CRM board column)

1:1
Fully supported

Propertybase Companies map to Monday CRM Organizations within the CRM board. Company name, domain/website, industry, and address fields translate to the corresponding Monday CRM text or location columns. Parent-child company hierarchies use Monday CRM's Connect Boards to link the child Organization to its parent Organization item on the same or a related board.

Propertybase

Listing (Project or Individual)

maps to

monday CRM

Listing Board (dedicated CRM board)

1:1
Fully supported

Propertybase Listings do not have a native Monday CRM equivalent, so we create a dedicated monday CRM board titled 'Listings' with columns that mirror the Propertybase Listing schema: Address, List Price, Property Type, Status, MLS Number, Listing Agent, and Listing Date. Listings linked to a Master Project or Building are connected via Monday CRM Connect Boards to the parent record.

Propertybase

Offer / Contract

maps to

monday CRM

Deal Item (pipeline board)

1:1
Fully supported

Propertybase Offers map to monday CRM Deal Items in the pipeline board. Offer amount becomes the deal's monetary value column. The linked Listing and Purchaser Contact are connected via Monday CRM Connect Boards, preserving the Propertybase lookup relationships. Offer status (Pending, Accepted, Rejected) maps to a monday CRM Status column.

Propertybase

Enquiry / Request

maps to

monday CRM

Lead Item (pipeline board or separate board)

1:1
Fully supported

Propertybase Enquiries (leads not yet tied to a listing) migrate as monday CRM Items on a Lead board or as Items in the CRM pipeline. The linked Contact resolves to a Monday CRM Person record. Enquiry source and priority fields map to monday CRM dropdown and number columns respectively.

Propertybase

Contact-to-Company Association (N:N)

maps to

monday CRM

Connect Board Links

1:1
Fully supported

Propertybase allows a Contact to be associated with multiple Companies (N:N). Monday CRM's Connect Boards feature links one Person Item to multiple Organization Items, replicating the N:N relationship. We migrate the primary company as the Organization column value and add secondary company links as Connect Board connections.

Propertybase

Listing-to-Offer Relationship

maps to

monday CRM

Connect Board Link (Listing board → Pipeline board)

1:1
Fully supported

Propertybase links Offers to Listings via a lookup field. In Monday CRM, we connect the Offer Item (on the Pipeline board) to the corresponding Listing Item (on the Listings board) using Connect Boards. This preserves the relationship without duplicating listing data into the deal record.

Propertybase

Propertybase Custom Objects

maps to

monday CRM

Custom Monday CRM Boards

1:1
Fully supported

Propertybase custom Salesforce objects (e.g., Buildings, Units, Rent Rolls) migrate as dedicated Monday CRM boards. Each custom object field maps to a Monday CRM column of the matching type (Text, Number, Date, etc.). Junction objects for many-to-many relationships translate to Monday CRM Connect Board links between the two related boards.

Propertybase

Attachment / Media

maps to

monday CRM

Monday CRM Files (item attachments)

1:1
Fully supported

Propertybase media files (listing photos, offer documents) exported via Media Loader or the Salesforce Files attachment model are re-uploaded as monday CRM item attachments. We map the file to the corresponding Item (Listing or Offer) in monday CRM. Propertybase Media Loader links are preserved as text URLs in a Link column if direct file migration is not feasible.

Propertybase

Propertybase Owner (Salesforce User)

maps to

monday CRM

Monday CRM User (assigned to item)

1:1
Fully supported

Propertybase owner assignments (which Salesforce User owns a Contact, Listing, or Offer) are resolved by email matching against Monday CRM users. Unmatched owners are flagged before migration; you can assign them to monday CRM users first or fall back to a default owner for the entire import batch. Owner resolution ensures accountability on every migrated item.

Propertybase

Activity History (Calls, Emails, Notes)

maps to

monday CRM

Monday CRM Updates and Activity columns

1:1
Fully supported

Propertybase activity logs (calls logged as Tasks, emails as EmailMessage records, notes as Salesforce Notes) are mapped to monday CRM Updates on the relevant Items. Original timestamps and owners are preserved. Since Monday CRM does not have a native activity-timeline model, we store activity type and timestamp in structured columns on each Item.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Propertybase logo

Propertybase gotchas

High

Formula and roll-up summary fields excluded from exports

Medium

Ghost company records for Individual Contacts

Medium

Workflow rules do not export — automations must be rebuilt

Medium

Media Loader assets require separate migration path

monday CRM logo

monday CRM gotchas

High

Subitems are not included in bulk exports

High

Daily API call limits vary sharply by plan

Medium

Legacy automations (Sentence Builder) are being deprecated

Medium

Excel and account exports only include table views

Low

Enterprise admins can disable non-admin exports

Pair-specific challenges

  • Formula fields and roll-up summary fields are excluded from Propertybase Data Export

    Propertybase exports all standard and custom fields but explicitly excludes Salesforce formula fields and roll-up summary fields (Propertybase Help Center, Exporting Data article). This means any calculated values in Propertybase — aggregate commission totals on a Company, days-on-market calculations on a Listing, or offer-count roll-ups — will not appear in the export file and must be rebuilt in Monday CRM. We surface these fields in the pre-migration audit and recommend rebuilding them as Monday CRM Formula columns after data lands. If you rely on these calculated fields for active workflows or reports, flag them before migration so we can assess the rebuild scope.

  • Monday CRM API rate limits cap ingestion throughput during migration

    Monday CRM's API enforces daily call limits that vary by plan: 1,000 calls/day on Basic/Standard, 10,000 on Pro, and 25,000 on Enterprise (Monday.com API Rate Limits documentation). A migration importing tens of thousands of Propertybase records — each requiring individual API calls to create Items and set column values — can approach these limits. We throttle API calls, batch inserts where the Monday CRM API supports them, and run ingestion during off-peak hours. If your account hits the DAILY_LIMIT_EXCEEDED error, we pause and resume the following day. For large migrations (100k+ records), we recommend upgrading to the Pro or Enterprise plan before migration to increase the daily call budget.

  • Monday CRM does not have native lead-stage or contact-lifecycle equivalents to Propertybase record types

    Propertybase uses Salesforce record types to differentiate Individual Contacts, Company Contacts, Enquiries, Listings, and Offers. Monday CRM does not have a record-type model — it uses board structure and column types to differentiate entity types. We handle this by creating separate boards for each Propertybase entity type (People, Organizations, Listings, Deals, Leads) rather than mixing them on a single board. If you rely on record-type-specific page layouts or pick-list values in Propertybase, those scoped layouts have no Monday CRM equivalent and must be designed as separate board views or column configurations.

  • Monday CRM board views are not included in data exports

    Monday CRM's account export (Administration > Export account data) exports Items, columns, and files but does not export board views, filters, or group-by configurations (Monday.com Support, Export documentation). This means if you are migrating from Monday CRM to another platform, the saved views are lost. For our Propertybase-to-Monday-CRM migration, this is less relevant, but it does mean that any saved views you create in Monday CRM during setup should be documented — they are not portable to another system in the future.

  • Monday CRM Connect Board links do not enforce referential integrity at the database level

    Monday CRM's Connect Boards feature links Items across boards but does not enforce hard referential integrity the way a relational database does — you can delete a connected Item without cascading deletes, and circular Connect Board chains are possible. Propertybase's Salesforce lookups (Offer.Purchaser__c, Offer.Listing__c) are hard foreign keys that prevent orphaned records. After migration, we validate that every Offer Item has a valid connected Person and Listing Item, and we flag any broken Connect Board links before go-live. You should establish a naming convention for Connect Board groups to avoid accidental deletion of linked Items.

Migration approach

Six steps for a successful Propertybase to monday CRM data migration

  1. Pre-migration audit: export Propertybase data and design Monday CRM board architecture

    FlitStack AI initiates a scoped-read export from Propertybase via the Salesforce Data Export tool, capturing all standard and custom objects (Companies, Contacts, Listings, Offers, Enquiries) and their relationships. We cross-reference the export against Propertybase's documentation noting that formula and roll-up summary fields are excluded — these are flagged for manual rebuild in Monday CRM. Based on the export, we design the Monday CRM board architecture: a People board, an Organizations board, a Listings board, and pipeline boards for Deals and Leads. We also map Propertybase record types to board structures and design the Connect Board links that will replace Propertybase lookups. This plan is delivered before any data moves.

  2. Resolve owners and configure Monday CRM users

    Propertybase owner assignments (Salesforce User IDs on Contacts, Listings, and Offers) are resolved by matching the owner's email address against Monday CRM user accounts. We generate a pre-migration owner mapping report: any Propertybase owner without a corresponding Monday CRM user is flagged for your team to either create the monday CRM user first or designate a fallback owner. Owner resolution is critical because Monday CRM assigns items to a user — if no owner is assigned, the item appears unowned in the pipeline board. We do not assign Propertybase owner IDs as text values in Monday CRM; we require an actual monday CRM user account for every active owner.

  3. Create Monday CRM boards and columns matching the mapped schema

    Before data ingestion begins, FlitStack AI creates the Monday CRM boards and column structure derived from the pre-migration audit. This includes: the People board with contact fields, the Organizations board with company fields, the Listings board with property columns (Address, Price, Type, Status, MLS Number), and the pipeline board for Deals and Leads. All Monday CRM column types are set at this stage (Text, Number, Date, Dropdown, Formula) so that data loads directly into typed columns without re-import. Custom pick-list values in Propertybase are pre-created as Monday CRM dropdown options to ensure value-mapping completeness on import.

  4. Run a sample migration with field-level diff

    A representative slice — typically 200–500 records spanning Contacts, Organizations, Listings, and Deals — migrates first. We compare field values in Propertybase against the corresponding Monday CRM Items and generate a field-level diff report. This catches mapping errors, value-mapping gaps, missing dropdown options, and relationship resolution failures before the full run commits. You review the diff and approve field mapping changes before we proceed. For listings specifically, we verify that Connect Board links between Offer Items and Listing Items resolve correctly and that listing photos and documents attach to the right Items.

  5. Full migration with delta pickup and go-live reconciliation

    The full dataset migrates into the configured Monday CRM boards. We run ingestion in batches respecting the API rate limits for your plan tier, and we track progress against the daily call budget to avoid DAILY_LIMIT_EXCEEDED errors mid-run. After the primary migration completes, we open a 24–48 hour delta pickup window during which your team continues working in Propertybase. Any records created or modified during this window are captured in a final delta export and merged into Monday CRM. We then run a reconciliation report comparing record counts, Connect Board link completeness, and owner assignment rates before declaring go-live. FlitStack AI provides an audit log of every operation and a one-click rollback option if reconciliation reveals critical gaps.

Platform deep dives

Context on both ends of the pair

Propertybase logo

Propertybase

Source

Strengths

  • Salesforce-backed infrastructure provides enterprise-grade security, scalability, and a familiar interface for teams with Salesforce experience.
  • Comprehensive real estate feature set covering the full sales cycle from lead capture through transaction close without requiring multiple disconnected tools.
  • Native listing management with media handling allows teams to store and display property images, video links, and PDFs within a single system.
  • Per-unit pricing model scales with brokerage size, making entry affordable for small teams before requiring enterprise-level investment.

Weaknesses

  • Recurring billing disputes and perceived billing practices drive negative reviews that signal customer satisfaction risk during and after migration.
  • Basic onboarding experience forces teams to invest significant time configuring the platform before it delivers real value.
  • Formula and roll-up summary fields cannot be exported, requiring migration teams to reconstruct calculated values from underlying source data.
  • Enterprise pricing at $89/user/month makes the platform expensive for large teams compared to flat-rate real estate CRM alternatives.
  • Workflow rules and automation are not data-exportable and must be manually rebuilt on the destination platform, adding migration complexity.
monday CRM logo

monday CRM

Destination

Strengths

  • Board-based UI makes pipeline stages and deal progress visually obvious without training.
  • No-code automation builder requires no developer resources to create lead routing and stage-triggered actions.
  • Flexible column system supports custom CRM fields without schema changes or admin involvement.
  • Integrates natively with Slack, Gmail, Outlook, and Zapier with minimal configuration overhead.
  • Layered product means teams already on monday Work Management can add CRM without migrating existing data.

Weaknesses

  • No native Contacts object separate from Items — contacts are managed inside a CRM module's People feature.
  • Pipeline and deal relationships use a flat item model rather than a relational object model, making complex CRM associations awkward.
  • Automations are plan-gated (250 actions/month on Standard, 25,000 on Pro) and the legacy Recipe system is being deprecated.
  • Customization and advanced views (Chart, Formula, Dependency) are locked behind Pro and Enterprise tiers.
  • Per-seat pricing with non-refundable annual billing creates cost lock-in risk during migration.

Complexity grading

How hard is this migration?

Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Propertybase and monday CRM.

  • Object compatibility

    B

    1 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Propertybase: Salesforce API limits apply — not publicly documented per Propertybase tier.

  • Data volume sensitivity

    A

    Propertybase exposes a bulk API — large-volume migrations stream efficiently.

Estimator

Estimate your Propertybase to monday CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Propertybase to monday CRM data migrations

Answers to the questions buyers ask most during Propertybase to monday CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Most Propertybase-to-Monday CRM migrations complete in 48–72 hours of clock time for under 50,000 records. The pre-migration audit and Monday CRM board architecture design adds 3–5 business days before data moves. Larger datasets (100k+ records), multiple listing boards, or complex N:N contact-company relationships extend the full timeline to 5–10 business days. Monday CRM API rate limits on your plan tier also affect ingestion pacing — Pro and Enterprise accounts have higher daily call budgets and migrate faster.

Adjacent paths

Related migrations to explore

Ready when you are

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