Migrate your PAWS data
Specialized veterinary practice management CRM with patient records, appointment scheduling, and clinical charting. Supports mid-sized animal hospitals transitioning between platforms or consolidating systems.
In its favor
Why people choose PAWS
The signal that keeps PAWS on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Veterinary-specific data model — PAWS is built around appointments, patient (animal) records, medical history, billing, and inventory in a single application rather than bending a generic CRM to a clinic.
Bundles consultation automation — automated note generation, prescription writing, and invoicing inside the clinical workflow reduce duplicate data entry between exam room and front desk.
Client communication built in — automated reminders and an online client portal keep pet owners engaged without bolting on a separate messaging tool.
Mobile app companion — PAWS is delivered as both a SaaS clinic platform and a mobile app, supporting practitioners who need access on the move.
Inventory and pharma delivery automation — bundling stock management and pharmacy workflow into the practice management system avoids the third-party point-tool tax common in veterinary software.
Limited public review depth — PAWS has scarce coverage on G2, Capterra, GetApp, and other directories, making peer validation hard for risk-averse buyers.
Pricing is fully opaque — no tier table, per-seat rate, or free-trial information is published on pawsnet.com or aggregator listings.
Help documentation is generated by RoboHelp from a static site — when buyers inspect the public docs they see scaffold HTML rather than a polished, searchable knowledge base, raising support-quality questions.
Smaller-vendor concentration risk — PAWS does not publish its company size, funding, or customer count, so buyers cannot assess long-term vendor stability versus larger vet-PMS competitors (ezyVet, Cornerstone, Provet).
Limited public API or integration ecosystem documentation — teams that want to feed PAWS data into accounting, BI, or wellness apps cannot self-validate connector availability before purchase.
Reasons to switch
Why people leave PAWS
The recurring reasons buyers give for replacing PAWS. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where PAWS fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
PAWS pricing overview
PAWS does not publish pricing on pawsnet.com or on third-party software directories (Capterra, G2, SoftwareWorld, SourceForge). No tier table, per-seat rate, free trial duration, or contract length is publicly disclosed. Prospects must contact the vendor for a quote shaped by clinic size, modules selected, and implementation scope.
Custom (sales-led)
Tier 1 of 1
Custom — no public tier breakdown published
What's included
Need help selecting your CRM?
Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on PAWS's schedule — see our quote-based pricing →
What gets migrated
PAWS object support
Object-by-object support for PAWS migrations. Per-pair details surface during scoping.
Patients
Mapping requiredPatient records in vet CRMs typically include species, breed, date of birth, weight, microchip ID, and insurance information. We map these to the destination platform's patient or animal object and flag any custom clinical fields that require manual review.
Owners
Mapping requiredOwner contacts include name, address, phone, email, and emergency contact. We preserve all standard owner fields and handle cases where multiple owners are associated with a single patient.
Encounters
Mapping requiredEncounters (visits, exams, procedures) are date-stamped clinical events. They often contain free-text notes, diagnoses, and treatment lines that require careful extraction to avoid truncation on import.
Appointments
Mapping requiredAppointment scheduling data includes date, time, provider, status, and duration. Past appointments are typically migrated as historical records; future appointments may require re-booking on the destination platform.
Vaccination Records
Mapping requiredVaccination history is often stored as a separate object or sub-object under patients. We preserve vaccine type, date administered, lot number, and next due date, flagging any that are overdue.
Medical History
Mapping requiredProblem lists, allergies, medications, and lab results make up the medical history. These are frequently stored as free-text or structured lists; we extract both and map structured fields where the destination schema supports them.
Documents
Mapping requiredClinical documents, intake forms, consent forms, and imaging references are attached to patients or encounters. We preserve file associations by linking documents to the correct patient record on the destination platform.
Billing Records
Mapping requiredInvoice history, payments received, and outstanding balances are migrated as read-only historical records. Open balances may require manual follow-up or re-entry depending on the destination platform's accounts receivable object.
Custom Fields
Mapping requiredVeterinary practices frequently add custom fields for breed-specific data, regulatory compliance fields, or clinic-specific workflows. We identify all custom fields during scoping and map them to equivalent fields or notes fields on the destination.
Staff and Providers
Mapping requiredProvider records include veterinarian names, technician assignments, and role metadata. We map staff to the destination's user or employee object and flag any inactive or archived staff that should not be migrated.
| Object | Support | Notes |
|---|---|---|
| Patients | Mapping required | Patient records in vet CRMs typically include species, breed, date of birth, weight, microchip ID, and insurance information. We map these to the destination platform's patient or animal object and flag any custom clinical fields that require manual review. |
| Owners | Mapping required | Owner contacts include name, address, phone, email, and emergency contact. We preserve all standard owner fields and handle cases where multiple owners are associated with a single patient. |
| Encounters | Mapping required | Encounters (visits, exams, procedures) are date-stamped clinical events. They often contain free-text notes, diagnoses, and treatment lines that require careful extraction to avoid truncation on import. |
| Appointments | Mapping required | Appointment scheduling data includes date, time, provider, status, and duration. Past appointments are typically migrated as historical records; future appointments may require re-booking on the destination platform. |
| Vaccination Records | Mapping required | Vaccination history is often stored as a separate object or sub-object under patients. We preserve vaccine type, date administered, lot number, and next due date, flagging any that are overdue. |
| Medical History | Mapping required | Problem lists, allergies, medications, and lab results make up the medical history. These are frequently stored as free-text or structured lists; we extract both and map structured fields where the destination schema supports them. |
| Documents | Mapping required | Clinical documents, intake forms, consent forms, and imaging references are attached to patients or encounters. We preserve file associations by linking documents to the correct patient record on the destination platform. |
| Billing Records | Mapping required | Invoice history, payments received, and outstanding balances are migrated as read-only historical records. Open balances may require manual follow-up or re-entry depending on the destination platform's accounts receivable object. |
| Custom Fields | Mapping required | Veterinary practices frequently add custom fields for breed-specific data, regulatory compliance fields, or clinic-specific workflows. We identify all custom fields during scoping and map them to equivalent fields or notes fields on the destination. |
| Staff and Providers | Mapping required | Provider records include veterinarian names, technician assignments, and role metadata. We map staff to the destination's user or employee object and flag any inactive or archived staff that should not be migrated. |
Gotchas
What to watch for in PAWS migrations
Issues we've hit on past PAWS migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
RoboHelp-generated public docs raise documentation-quality concerns
No public API documentation
Pricing opacity blocks TCO comparison
| Severity | Issue |
|---|---|
| Medium | RoboHelp-generated public docs raise documentation-quality concerns |
| High | No public API documentation |
| Medium | Pricing opacity blocks TCO comparison |
Leaving PAWS?
Where PAWS customers move next
12 destinations PAWS can migrate to.
How a PAWS migration works
Four steps, PAWS-specific
Connect
Not publicly documented into PAWS. Scopes limited to read-only on the data we move.
Map
We translate PAWS-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate PAWS quirks before production.
Migrate
Full migration with PAWS rate-limit handling. Rollback available throughout.
FAQ
PAWS migration FAQ
Answers to the questions buyers ask most during PAWS migration scoping. Not seeing yours? Book a call.
Can't find your answer?
Walk through your PAWS migration with a real engineer — 30 minutes, free, written quote within 24 hours.
Book a free 30 minute consultationReady when you are
Migrate PAWS.
Without the rebuild.
Free scoping call with a migration engineer. Tell us about your PAWS setup and destination — written quote back within a business day.