ERP migration

Migrate from MERCI to Dolibarr ERP

Field-level mapping, validation, and rollback between MERCI and Dolibarr ERP. We move data and schema; workflows are rebuilt natively in Dolibarr ERP.

MERCI logo

MERCI

Source

Dolibarr ERP

Destination

Dolibarr ERP logo

Compatibility

83%

10 of 12

objects map 1:1 between MERCI and Dolibarr ERP.

Complexity

CModerate

Timeline

4-6 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Moving from MERCI Cloud ERP to Dolibarr ERP requires solving for MERCI's lack of a public API before any data movement can begin. MERCI runs single-tenant per customer on AWS, so each deployment carries a potentially unique schema with custom fields and renamed objects. We begin every migration with a data profiling phase that discovers the actual column inventory from CSV exports or direct database access, reconciles foreign-key relationships that live in column values rather than explicit join tables, and maps MERCI's simplified five-type chart of accounts to Dolibarr's accounting module structure. We migrate Customers to Dolibarr Third Parties, Sales Orders to Dolibarr Proposals, Invoices to Dolibarr Invoices, Items to Products and Services, Vendors to Third Parties with Supplier flag, and Employees to Dolibarr HR module records. Binary attachments cannot be retrieved through any documented MERCI export path; we flag these for manual download or direct blob export from MERCI's hosting team. Dolibarr's modular architecture means we configure only the active modules before import begins. Workflows, automations, and document templates do not migrate as code; we deliver a written inventory for the customer's admin to rebuild in Dolibarr's configuration tools.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

MERCI logo

MERCI

What's pushing teams away

  • Per-API-call pricing (₹0.48, revised to ₹0.56 as of May 1, 2025) creates ongoing operational cost for high-volume E-Invoice and E-Way Bill users.
  • Specific tiered pricing for the full ERP system is not clearly published — buyers must contact Merciglobal sales for non-API costs.
  • Vendor footprint primarily in India; international support and partner network are thin.
  • Reviewer footprint on G2/Capterra/TrustRadius is limited compared to global cloud ERPs — peer benchmarking harder.
  • Documentation at docs.merciglobal.com focuses on GST APIs; full ERP API surface (financials, inventory, sales) is less prominently documented.

Choosing

Dolibarr ERP logo

Dolibarr ERP

What's pulling them in

  • Free open-source core with no per-user license fee makes it the lowest-cost entry point for small teams needing ERP and CRM in one package.
  • Self-hosted deployment gives full data ownership and eliminates vendor lock-in, especially attractive to businesses with compliance requirements.
  • Modular architecture means teams enable only the features they use, keeping the interface uncluttered and reducing learning curve.
  • Fast installation with no technical knowledge required — one reviewer set up multiple businesses in minutes using their own hosting.
  • Active community forum and marketplace of third-party add-ons provide support and extension options without mandatory subscription costs.

Object mapping

How MERCI objects map to Dolibarr ERP

Each row shows how a MERCI object lands in Dolibarr ERP, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

MERCI

Customer

maps to

Dolibarr ERP

Third Party (type=customer)

1:1
Fully supported

MERCI Customer records map to Dolibarr Third Party objects with the Tiers type flag set to Customer. We map MERCI's customer name to dolibarr.nom, address fields to address/zip/town/country columns, and contact phone/email to the contact sub-table linked via s.rowid as fk_soc. MERCI custom fields attached to customer records are discovered during profiling and mapped to dolibarr.extrafields columns or stored as dolilbarr.categorie entries. Billing and shipping addresses stored as separate MERCI records flatten into the Third Party address fields and the address_type sub-table.

MERCI

Vendor

maps to

Dolibarr ERP

Third Party (type=supplier)

1:1
Fully supported

MERCI Vendor records map to Dolibarr Third Party with the Tiers type flag set to Supplier. We map vendor name to dolibarr.nom, bank account details to rib fields, and payment terms to the suppliers_payment_module. Vendor contacts migrate as dolibarr.socpeople records linked via fk_soc. Address flattening logic mirrors the Customer mapping.

MERCI

Sales Order

maps to

Dolibarr ERP

Proposal (quotation) or Sales Order

1:1
Fully supported

MERCI Sales Orders map to Dolibarr Proposal (propale) for quotations awaiting acceptance or to Commande (sales order) for confirmed orders. We map MERCI order header fields to dolibarr.propal (ref, date, client_ref, total_ht, total_tva, total_ttc) and line items to propal_ligne with fk_product resolved from the Items mapping. Order status maps from MERCI status codes to Dolibarr PropalStatus values (draft, open, signed, notsigned, closed). Source order IDs are preserved as a custom field for audit.

MERCI

Invoice

maps to

Dolibarr ERP

Invoice

1:1
Fully supported

MERCI Invoices map to Dolibarr Facture records. We map invoice number to ref, invoice date to datef, due date to date_echeance, and line items to factureligne. VAT amounts map to local tax fields (tva_tx, total_tva). Open versus closed invoice status requires a pre-migration review of MERCI's status code taxonomy against Dolibarr's FactureStatus values (draft, validated, paid, abandoned). The MERCI order-to-invoice linkage is preserved by storing the source order ID in a custom field on the Dolibarr Facture record.

MERCI

Item

maps to

Dolibarr ERP

Product or Service

1:1
Fully supported

MERCI Items include product and service variants that map to dolibarr.product (type=0 for goods, type=1 for services). We map MERCI item code to ref, description to label, and pricing tiers to price levels in the product_price table. Bundle and kit compositions from MERCI must be expanded into flat Dolibarr line items because Dolibarr's BOM (Bill of Materials) module handles kit explosion separately. If the customer uses the DOLIBARR stock module, we configure warehouse references before importing stock quantities from MERCI.

MERCI

Chart of Accounts

maps to

Dolibarr ERP

Account (accounting module)

lossy
Mapping required

MERCI's simplified five-type account taxonomy (asset, liability, equity, revenue, expense) maps to Dolibarr's double-entry accounting structure. We map MERCI account codes directly to dolibarr.accounting_account.account_number and account names to label. Account type translation requires verifying each MERCI account type against Dolibarr's account category taxonomy (Comptes financiers, Immobilisations, Stocks, Comptes fournisseurs, Comptes clients, Charges, Produits). We configure the accounting journal and financial year in Dolibarr before importing account records so that opening balances can be set correctly.

MERCI

Employee

maps to

Dolibarr ERP

User or Employee

1:1
Fully supported

MERCI Employee records map to Dolibarr User records (for login-capable staff) and optionally to thehrm_recruitment_employee or other HR module tables if the customer activates Dolibarr's HR module. We map MERCI employee name to User lastname and firstname, email to login, and department to the relevant group or team assignment. Active versus inactive employment status maps to User status (0=inactive, 1=active). Effective-dated compensation history that lives in MERCI custom fields requires pre-migration cleanup or custom field creation in Dolibarr.

MERCI

Attachment

maps to

Dolibarr ERP

None

1:1
Fully supported

MERCI binary attachments (PDFs, order documents, images) stored in the proprietary blob store cannot be retrieved through any documented export endpoint. We flag Attachment objects as unsupported and direct customers to download files manually from the MERCI UI or to request a full blob export directly from MERCI's hosting team. If the customer has Gigabytes of attachments, a direct database dump of the blob storage is the only practical path and requires coordination with MERCI's infrastructure team.

MERCI

Order Line Item

maps to

Dolibarr ERP

Proposal Line Item / Order Line Item

1:1
Fully supported

MERCI order line items map to Dolibarr propal_ligne (for Proposal) or commande_ligne (for Order). We resolve fk_product by looking up the MERCI item SKU against the Dolibarr product ref field, and fall back to a description-only line if no match is found. Quantity, unit price (price_ht), VAT rate (tva_tx), and discount (remise_percent) map directly. Partial line failures are handled by logging the failure and continuing the import so that a single bad line does not block the entire order.

MERCI

Invoice Line Item

maps to

Dolibarr ERP

Invoice Line Item

1:1
Fully supported

MERCI invoice line items map to Dolibarr facture_ligne with the same fk_product resolution strategy used for order lines. Line item sequencing is preserved by setting line order position. Credit note handling requires identifying MERCI negative-amount invoices and mapping them to Dolibarr Facture type=credit_note (facture type code = CREDIT_NO_CHARGE or factoring).

MERCI

Payment Record

maps to

Dolibarr ERP

Payment

1:1
Fully supported

MERCI payment records linked to invoices map to Dolibarr paiement records with fk_facture resolved through the invoice number mapping. Payment method (cash, check, bank transfer) maps to dolibarr.c_paiement entries. We link each paiement to the corresponding facture via paiement_facture. If MERCI stores partial payments against a single invoice, each partial payment becomes a separate Dolibarr paiement record with the amount split proportionally.

MERCI

Custom Fields

maps to

Dolibarr ERP

Extra Fields

lossy
Fully supported

MERCI deployments may carry custom fields on any standard object due to the single-tenant schema flexibility. During data profiling we discover all MERCI columns that are not part of the notional baseline schema and create corresponding Dolibarr extrafields entries (fk_extrafields on the target table) before importing any data. Custom picklist values in MERCI are translated to Dolibarr extrafields options during this phase. This step is the primary driver of timeline extension in MERCI migrations.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

MERCI logo

MERCI gotchas

High

No public API documentation found

Medium

Single-tenant schema variation across deployments

Medium

Binary attachment export not supported via API

Dolibarr ERP logo

Dolibarr ERP gotchas

High

Foreign key constraint errors on cross-distribution database restore

High

SQL injection vulnerabilities in version 9.0.1

Medium

Custom fields stored as JSON in extraoptions require field-by-field deserialization

Medium

Decimal precision and rounding configuration affects price fields

Low

No native iOS/Android app forces reliance on browser

Pair-specific challenges

  • MERCI has no documented public API

    MERCI Cloud ERP does not publish API documentation, authentication schemes, or bulk export endpoints in any public source. Migration planning must assume manual CSV exports or direct database read from the AWS-hosted single-tenant instance. Direct database access requires coordination with MERCI's hosting team, may involve additional fees, and requires a separate SLA between the customer and MERCI for read-only database access. We begin every MERCI migration with a scoping phase that determines whether CSV exports are viable for the data volume or whether database access is required, and we budget an extra one to two weeks for this discovery.

  • Single-tenant schema requires per-instance discovery

    MERCI's single-tenant-per-customer deployment model means every production instance carries potential schema customizations: renamed columns, added custom fields, modified picklists, and non-standard foreign-key column names. We discover these variations during the data profiling phase before designing the migration mapping. The timeline typically extends by one to two weeks to accommodate schema reconciliation. We recommend requesting a full MERCI database schema export (SHOW CREATE TABLE for every table) as the first step in any MERCI migration scoping.

  • Binary attachment export has no API path

    MERCI stores file attachments (order PDFs, signed documents, images) in a proprietary blob store without a public export endpoint. We cannot extract binary attachments via standard CSV exports or any documented MERCI API. Customers must independently download files from the MERCI UI for small volumes, or request a full blob export from their MERCI account manager. If attachments exceed a few gigabytes, browser-based download is impractical and a direct database blob dump becomes the only viable path, which requires MERCI hosting team cooperation.

  • Dolibarr CSV import tools load one table at a time

    Dolibarr's native Import module (Tools > Imports) processes flat files one table per import session and does not natively resolve foreign-key dependencies between tables (e.g., a Third Party must exist before an Invoice referencing it can be imported). We handle this by sequencing imports in dependency order (Third Parties first, then Products, then Proposals/Orders, then Invoices) and pre-creating placeholder records for any unresolved lookups. The Dolibarr Import module also does not validate multi-byte character encoding reliably; we enforce UTF-8 encoding on all source CSV files before import to prevent silent character corruption on French, German, or accented text.

  • Chart of accounts translation requires accounting module configuration

    MERCI uses a simplified five-type account taxonomy that does not map directly to Dolibarr's double-entry accounting module, which requires journal configuration, financial year setup, and account category classification. We configure the Dolibarr accounting module (Chart of Accounts, journals, financial year) before importing any financial records, and we verify each MERCI account type against Dolibarr's account category taxonomy. Opening balances for asset and liability accounts must be set manually in Dolibarr or imported as first-period journal entries after the account structure is live.

Migration approach

Six steps for a successful MERCI to Dolibarr ERP data migration

  1. Schema discovery and export strategy

    We begin by requesting a full MERCI database schema export (SHOW CREATE TABLE output for every table) and sample CSV exports of the seven core objects (Customers, Vendors, Sales Orders, Invoices, Items, Employees, Chart of Accounts). If MERCI's hosting team cannot provide direct database read access, we work with the customer to generate CSV exports through MERCI's admin interface. We profile the schema against the notional MERCI baseline, identify custom fields, renamed columns, and non-standard picklist values, and document the delta. This step typically extends the timeline by one to two weeks compared to migrations from platforms with documented APIs.

  2. Dolibarr installation and module activation

    We install or verify a Dolibarr instance (cloud or self-hosted per the customer's preference) and activate only the modules needed for the migration scope: Third Parties, Products/Services, Proposals, Orders, Invoices, Stock (if applicable), Accounting (if applicable), and HR (if applicable). We configure country, currency, tax rules, payment terms, and default numbering sequences before importing any data. The Dolibarr Import module (Tools > Imports) must be enabled during this phase to access the CSV import wizard.

  3. Extra fields and chart of accounts configuration

    We create Dolibarr extrafields entries for every MERCI custom field discovered during schema profiling, applying the correct field type (string, integer, select, date, etc.) and options list. We configure the Dolibarr chart of accounts by mapping each MERCI account to a Dolibarr accounting account with the correct category (financial, asset, liability, revenue, expense), configuring journals, and setting up the financial year. All configuration is deployed to a sandbox instance first for validation before applying to production.

  4. Sandbox migration and reconciliation

    We run a full migration into a Dolibarr sandbox using production-equivalent data volume. The customer reconciles record counts, spot-checks 25-50 records against the MERCI source, and validates that related records (invoices linked to customers, order lines linked to products) resolve correctly. Any mapping corrections, missing custom fields, or picklist value mismatches are resolved in this phase. The customer signs off on the sandbox migration before production migration begins.

  5. Production migration in dependency order

    We run production migration in record-dependency order: Third Parties (Customers and Vendors), Products and Services, Proposals and Sales Orders, Invoices, Employees, and Chart of Accounts entries. We use Dolibarr's native CSV import wizard for each table, enforcing UTF-8 encoding on all files. Foreign-key lookups are resolved in sequence so that parent records exist before child records are imported. We log row-level errors and continue the import so that a single bad record does not block the entire batch. Each phase emits a reconciliation report showing imported count, skipped count, and error count.

  6. Cutover, delta migration, and handoff

    We freeze MERCI write access during cutover, run a final delta migration of any records modified during the migration window, then mark Dolibarr as the system of record. We deliver a written inventory of any active workflows, automations, or document templates from MERCI for the customer's admin to rebuild in Dolibarr. We support a one-week hypercare window to resolve reconciliation issues raised by the customer's team. Binary attachments are flagged as out-of-scope for API-based migration; we provide step-by-step instructions for manual download from MERCI or a blob export request to MERCI's hosting team.

Platform deep dives

Context on both ends of the pair

MERCI logo

MERCI

Source

Strengths

  • All-in-one platform consolidates sales, CRM, financials, and operations into a single database
  • Cloud-hosted on AWS with automated backups and automatic failover systems
  • SLA commitment of 99.9% uptime as stated on their public materials
  • Single-tenant deployment model keeps customer data isolated per installation
  • Affordable positioning targets SMBs seeking to replace fragmented point solutions

Weaknesses

  • No publicly documented API — migration relies on CSV exports or direct database access
  • Single-tenant model means each deployment has a unique schema, requiring per-instance mapping
  • Limited industry-specific functionality compared to vertical ERPs
  • Small vendor footprint makes support responsiveness and long-term viability less certain
  • No published pricing tiers or transparent cost structure in public sources
Dolibarr ERP logo

Dolibarr ERP

Destination

Strengths

  • Free core software with AGPL license and no per-user mandatory fee for self-hosted deployments.
  • Modular architecture lets teams activate only needed features, keeping the interface focused and the database lean.
  • Self-hosted option provides full data sovereignty and avoids recurring SaaS subscription costs.
  • Built-in CSV/Excel import and export wizard with saved profiles simplifies recurring data operations.
  • Low-code Module Builder allows functional extensions without writing PHP code.

Weaknesses

  • No native documented REST API for programmatic bulk operations — all migrations depend on the import/export wizard or direct database access.
  • Reporting and analytics are weak without paid add-ons, and built-in charts are limited compared to modern SaaS platforms.
  • UI design is described as dated by multiple reviewers, with infrequent visual updates to the default theme.
  • Community-only support for self-hosted deployments means no SLA or guaranteed response time for issues.
  • Security vulnerabilities (CVE-2024-5314, CVE-2024-5315) in version 9.0.1 with no immediate patch reported.

Complexity grading

How hard is this migration?

Moderate ERP migration. 4 of 8 objects need a mapping; the rest are 1:1.

C

Overall complexity

Moderate migration

Derived from compatibility, mapping clarity, API constraints, and data volume across MERCI and Dolibarr ERP.

  • Object compatibility

    C

    4 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    C

    MERCI: Per-call billed (₹0.56/call) rather than throttled — cost acts as a soft throttle.

  • Data volume sensitivity

    A

    MERCI exposes a bulk API — large-volume migrations stream efficiently.

Estimator

Estimate your MERCI to Dolibarr ERP migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about MERCI to Dolibarr ERP data migrations

Answers to the questions buyers ask most during MERCI to Dolibarr ERP migration scoping. Not seeing yours? Book a call.

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Most MERCI to Dolibarr migrations land between four and six weeks for accounts under 15,000 records with clean CSV exports and no significant schema customizations. The MERCI single-tenant schema discovery phase adds one to two weeks upfront before data movement can begin. Migrations with direct database access requirements, complex chart of accounts structures, large employee datasets, or data volumes above 50,000 records extend to eight to fourteen weeks.

Adjacent paths

Related migrations to explore

Ready when you are

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