Migrate your MERCI data
Cloud ERP platform for SMBs covering sales, customer relationships, financials, and operations on AWS with 99.9% uptime SLA.
In its favor
Why people choose MERCI
The signal that keeps MERCI on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
30+ years vendor tenure (Merciglobal Systems Pvt Ltd) with 16,000+ customers handled — long-tenured Indian ERP for paper, engineering, manufacturing, weaving verticals.
AI and RPA capabilities embedded in the cloud ERP — vendor pitches automation features beyond what most traditional Indian SME ERPs offer.
Free version available per SoftwareSuggest, giving SMEs an evaluation path before committing to paid tiers.
GST API integration through partnership with Chartered Information Systems (an authorized GSP) enables real-time E-Invoice and E-Way Bill generation — critical for Indian compliance.
Public API documentation at docs.merciglobal.com (rare for Indian ERP vendors of this size) exposes GST-related endpoints with published per-call pricing.
Per-API-call pricing (₹0.48, revised to ₹0.56 as of May 1, 2025) creates ongoing operational cost for high-volume E-Invoice and E-Way Bill users.
Specific tiered pricing for the full ERP system is not clearly published — buyers must contact Merciglobal sales for non-API costs.
Vendor footprint primarily in India; international support and partner network are thin.
Reviewer footprint on G2/Capterra/TrustRadius is limited compared to global cloud ERPs — peer benchmarking harder.
Documentation at docs.merciglobal.com focuses on GST APIs; full ERP API surface (financials, inventory, sales) is less prominently documented.
Reasons to switch
Why people leave MERCI
The recurring reasons buyers give for replacing MERCI. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where MERCI fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
MERCI pricing overview
Merci Global Cloud ERP has a free version per SoftwareSuggest. Paid tiers are sales-led with no public rate card. The vendor publishes per-call API pricing for GST-related endpoints (E-Invoice, E-Way Bill): ₹0.48 per call, revised to ₹0.56 from May 1, 2025. Full ERP module costs are quoted by Merciglobal sales.
Free
Tier 1 of 3
Free
What's included
Need help selecting your ERP?
Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on MERCI's schedule — see our quote-based pricing →
What gets migrated
MERCI object support
Object-by-object support for MERCI migrations. Per-pair details surface during scoping.
Customers
Mapping requiredMERCI stores customer records with address, contact, and lifecycle data. We map the primary customer record and flatten billing/shipping addresses into destination fields. Where MERCI uses custom customer types, we translate them to destination enum values during import.
Sales Orders
Mapping requiredOrders carry line items, pricing, and status. We map order headers and line items separately so that partial failures on individual lines do not block the entire order. Order dates and expiration logic may need re-mapping depending on destination date handling.
Invoices
Mapping requiredInvoices reference orders and carry payment terms. We preserve the order-to-invoice linkage by embedding source order IDs as custom fields in the destination. Open versus closed invoice status requires explicit mapping to destination workflow states.
Items
Mapping requiredMERCI Items include product and service variants with pricing tiers. We map item master records and their pricing schedules, noting that bundle and kit compositions must be expanded into destination component structures.
Chart of Accounts
Mapping requiredAccount codes and names are mapped directly, but account types (asset, liability, equity, revenue, expense) must be verified against destination account type taxonomy, as MERCI uses a simplified five-type model.
Vendors
Mapping requiredVendor records parallel customer records in structure. We map vendor contacts, payment terms, andbank account details, applying the same address-flattening logic used for customers.
Employees
Mapping requiredEmployee records in MERCI carry department, job title, and compensation fields. We map these to destination employee objects and flag any effective-dated compensation history that needs to be preserved as separate historical entries.
Attachments
Not in this platformMERCI stores file attachments in a proprietary blob store with no public export endpoint. We cannot extract binary attachments via API or standard CSV exports. Customers must independently download files from the MERCI UI or request a direct database export.
| Object | Support | Notes |
|---|---|---|
| Customers | Mapping required | MERCI stores customer records with address, contact, and lifecycle data. We map the primary customer record and flatten billing/shipping addresses into destination fields. Where MERCI uses custom customer types, we translate them to destination enum values during import. |
| Sales Orders | Mapping required | Orders carry line items, pricing, and status. We map order headers and line items separately so that partial failures on individual lines do not block the entire order. Order dates and expiration logic may need re-mapping depending on destination date handling. |
| Invoices | Mapping required | Invoices reference orders and carry payment terms. We preserve the order-to-invoice linkage by embedding source order IDs as custom fields in the destination. Open versus closed invoice status requires explicit mapping to destination workflow states. |
| Items | Mapping required | MERCI Items include product and service variants with pricing tiers. We map item master records and their pricing schedules, noting that bundle and kit compositions must be expanded into destination component structures. |
| Chart of Accounts | Mapping required | Account codes and names are mapped directly, but account types (asset, liability, equity, revenue, expense) must be verified against destination account type taxonomy, as MERCI uses a simplified five-type model. |
| Vendors | Mapping required | Vendor records parallel customer records in structure. We map vendor contacts, payment terms, andbank account details, applying the same address-flattening logic used for customers. |
| Employees | Mapping required | Employee records in MERCI carry department, job title, and compensation fields. We map these to destination employee objects and flag any effective-dated compensation history that needs to be preserved as separate historical entries. |
| Attachments | Not in this platform | MERCI stores file attachments in a proprietary blob store with no public export endpoint. We cannot extract binary attachments via API or standard CSV exports. Customers must independently download files from the MERCI UI or request a direct database export. |
Gotchas
What to watch for in MERCI migrations
Issues we've hit on past MERCI migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
No public API documentation found
Single-tenant schema variation across deployments
Binary attachment export not supported via API
| Severity | Issue |
|---|---|
| High | No public API documentation found |
| Medium | Single-tenant schema variation across deployments |
| Medium | Binary attachment export not supported via API |
Leaving MERCI?
Where MERCI customers move next
6 destinations MERCI can migrate to.
How a MERCI migration works
Four steps, MERCI-specific
Connect
API key / token-based (documented at docs.merciglobal.com, primarily for GST endpoints) into MERCI. Scopes limited to read-only on the data we move.
Map
We translate MERCI-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate MERCI quirks before production.
Migrate
Full migration with MERCI rate-limit handling. Rollback available throughout.
FAQ
MERCI migration FAQ
Answers to the questions buyers ask most during MERCI migration scoping. Not seeing yours? Book a call.
Can't find your answer?
Walk through your MERCI migration with a real engineer — 30 minutes, free, written quote within 24 hours.
Book a free 30 minute consultationReady when you are
Migrate MERCI.
Without the rebuild.
Free scoping call with a migration engineer. Tell us about your MERCI setup and destination — written quote back within a business day.