CRM migration

Migrate from Fireberry to Twenty CRM

Field-level mapping, validation, and rollback between Fireberry and Twenty CRM. We move data and schema; workflows are rebuilt natively in Twenty CRM.

Fireberry logo

Fireberry

Source

Twenty CRM

Destination

Twenty CRM logo

Compatibility

83%

10 of 12

objects map 1:1 between Fireberry and Twenty CRM.

Complexity

BStandard

Timeline

3-5 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Moving from Fireberry to Twenty CRM is a migration from a vendor-controlled, per-seat SaaS platform to an open-source CRM that teams can self-host or run on Twenty's cloud. The structural shift is the move away from Fireberry's Component system (which lets teams build arbitrary custom objects and fields) to Twenty's typed People, Company, and Opportunity objects with a configurable custom field API. We enumerate every active Fireberry Component during discovery so that custom fields and custom objects do not silently drop during export. Twenty's Activity timeline consolidates calls, emails, meetings, and tasks under one interface, which requires us to map Fireberry's discrete activity records into that unified model. Workflows and automations do not migrate as code; we deliver a structured inventory of each automation rule for the customer's admin to rebuild in Twenty's automation engine. Reports and dashboards do not migrate either — we preserve the underlying data so dashboards can be rebuilt post-migration. Teams running Twenty self-hosted should be aware of a documented self-hosted update issue (GitHub issue #14705) where certain version-to-version upgrades can render the CRM blank; we recommend upgrading Twenty before cutover rather than after to avoid this condition.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Fireberry logo

Fireberry

What's pushing teams away

  • Reporting capabilities are limited and users report frustration with customisation gaps in analytics, especially for multi-dimensional views needed by sales leadership.
  • No native customer portal means self-service for external clients is unavailable, forcing teams to use third-party workarounds for basic client-facing functionality.
  • Learning curve for advanced features is steep — power users praise the depth but non-technical team members struggle with automations, custom fields, and workflows.
  • Price-to-value becomes harder to justify as teams scale — the per-seat model can cost more than competitors once the team exceeds a dozen users, pushing some to alternatives like Zoho CRM or Pipedrive.

Choosing

Twenty CRM logo

Twenty CRM

What's pulling them in

  • Top open-source CRM on GitHub with 40.6K stars, giving teams full source code access and infrastructure ownership without per-feature licensing surprises.
  • Free self-hosting under AGPL-3.0 means unlimited users and custom objects for the cost of cloud infrastructure alone, typically $20–100/month.
  • Pricing page explicitly mocks competitors for charging add-on fees for API access, webhooks, and workflows — transparency that resonates with RevOps teams burned by Salesforce.
  • Unlimited custom objects and fields with no price impact, letting teams shape the data model to their business rather than forcing business into rigid schemas.
  • Modern TypeScript/React/PostgreSQL stack means developer-led teams can extend, self-host, or integrate without fighting legacy architecture.

Object mapping

How Fireberry objects map to Twenty CRM

Each row shows how a Fireberry object lands in Twenty CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Fireberry

Contact

maps to

Twenty CRM

Person

1:1
Fully supported

Fireberry Contact records map to Twenty Person objects with name, email, phone, address, and lifecycle stage preserved. Fireberry's lifecycle stage (subscriber, lead, MQL, SQL, customer, evangelist) transfers to a custom field on Twenty Person since Twenty tracks person stage through a combination of Opportunities and CustomField picklists rather than a native lifecycle property. The mapping preserves email addresses as the dedupe key for Person import, and owner assignment transfers via email match against Twenty User records.

Fireberry

Company

maps to

Twenty CRM

Company

1:1
Fully supported

Fireberry Company records map directly to Twenty Company objects with domain, industry, size, and address preserved. The Company-to-Person relationship is maintained during migration by resolving the foreign-key link between the Fireberry Contact's company reference and the Twenty Company record, ensuring that each Person is linked to the correct Company at import time.

Fireberry

Deal

maps to

Twenty CRM

Opportunity

1:1
Fully supported

Fireberry Deal records map to Twenty Opportunity objects with amount, stage, probability, expected close date, and pipeline assignment preserved. Stage names and ordering transfer to Twenty Pipeline stages, and any custom Deal fields migrate as CustomFields on the Opportunity. We map deal owner via email resolution against Twenty Users before importing Opportunities.

Fireberry

Pipeline and Pipeline Stage

maps to

Twenty CRM

Pipeline and Pipeline Stage

lossy
Fully supported

Fireberry pipelines (including multi-pipeline setups) map to Twenty Pipeline definitions with their respective stage sequences. We extract the stage order, stage names, and stage probability percentages from Fireberry and configure matching Pipelines in Twenty before Opportunity import begins. Stages with no associated Deals are preserved as inactive stages in Twenty for audit completeness.

Fireberry

Custom Object (Fireberry Component)

maps to

Twenty CRM

Custom Object

1:1
Fully supported

Fireberry custom objects defined through the Components system migrate to Twenty custom objects with equivalent API names. Twenty requires pre-creation of custom object schemas via its API before data import, so we enumerate every active Fireberry Component during discovery, create the corresponding Twenty custom object definitions, then import the records. Lookup relationships between custom objects and standard objects (Person, Company, Opportunity) are resolved via foreign-key mapping at migration time.

Fireberry

Custom Field (on standard objects)

maps to

Twenty CRM

CustomField

lossy
Fully supported

Fireberry custom fields on standard objects (Contacts, Companies, Deals) migrate to Twenty CustomField definitions attached to the equivalent standard object. We map Fireberry field types to Twenty types: text to Text, number to Number, date to Date, picklist to Select, multi-select to MultiSelect, checkbox to Boolean. Formula fields and computed fields do not migrate; their evaluated values are extracted as static data and mapped as read-only fields in Twenty.

Fireberry

Activity: Call

maps to

Twenty CRM

Task (type: call)

1:1
Fully supported

Fireberry call activity records migrate to Twenty Task records with type=calls. Call duration, disposition, and recording URL transfer to custom fields on the Task. The linked Person or Company reference resolves via email and domain lookup to the corresponding Twenty record. Activity timestamps are preserved on the Task for timeline ordering.

Fireberry

Activity: Email

maps to

Twenty CRM

Task (type: email)

1:1
Fully supported

Fireberry email engagement records migrate to Twenty Task records with type=emails. The email body, subject, sender, and recipient list transfer to the Task fields and linked Person records. Email attachments are noted as download references; Twenty's attachment handling is documented separately during scoping.

Fireberry

Activity: Meeting

maps to

Twenty CRM

Task (type: meeting)

1:1
Fully supported

Fireberry meeting records migrate to Twenty Task records with type=meetings. Start time, duration, location, and attendee list transfer to the Task. Attendees resolve against the Twenty Person table via email match. Calendar integration context (Google Calendar, Outlook) is noted as a post-migration configuration item.

Fireberry

Activity: Note

maps to

Twenty CRM

Comment

1:1
Fully supported

Fireberry note records migrate to Twenty Comment records linked to the corresponding Person, Company, or Opportunity. Note body transfers as the Comment text, with author and timestamp preserved. Rich-text formatting is converted to Twenty's supported markup. Notes attached to multiple records are duplicated as separate Comments on each linked entity.

Fireberry

Activity: Task

maps to

Twenty CRM

Task

1:1
Fully supported

Fireberry task records (as activity type, distinct from Deals) map to Twenty Task records with status, due date, priority, and assignee preserved. Assignee resolution follows the same email-match approach used for owner mapping on standard objects. Completed-at timestamps and task body transfer to Twenty Task fields.

Fireberry

User / Owner

maps to

Twenty CRM

User

1:1
Fully supported

Fireberry user records (name, email, role, team) map to Twenty User records. We resolve Fireberry owners by email against the Twenty User table during migration. Any Fireberry owner without a matching Twenty User is held in a reconciliation queue for the customer to provision the account before record import resumes. Inactive Fireberry users are flagged separately for the customer to decide whether to include their historical assignments.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Fireberry logo

Fireberry gotchas

High

Free plan caps at 3 Projects and 100+ Components

Medium

Custom Objects and Components require explicit schema discovery

Medium

Workflow automations do not export as reusable definitions

Low

Billing cycle determines the migration window

Twenty CRM logo

Twenty CRM gotchas

High

Import order is enforced and critical

High

Export limited to 20,000 records and visible columns only

Medium

Soft-deleted records count toward uniqueness and trigger restores

Medium

API rate limits cap at 200 req/min on Organization tier

Low

No native email sequences — follow-up cadences require external tools

Pair-specific challenges

  • Self-hosted Twenty update can render CRM blank

    A documented GitHub issue (twentyhq/twenty #14705) shows that self-hosted Twenty instances upgrading from version 1.3.0 to 1.6.7 can experience a largely blank CRM after the database migration completes and the server starts. The issue appears tied to certain self-hosted fork configurations. We recommend migrating data into a clean Twenty installation rather than updating an existing self-hosted instance mid-migration. If the customer is already running self-hosted Twenty, we verify the target version against GitHub release notes for known migration regressions before proceeding.

  • Fireberry Component schema discovery required before export

    Fireberry's Component system allows teams to build arbitrary custom objects and fields beyond the standard Contact, Company, Deal, and Activity set. A basic Fireberry export that does not explicitly enumerate the live Component schema will silently drop these user-defined structures. We run a schema-discovery step against the customer's Fireberry instance before generating the migration manifest, listing every active object, field, and Component relationship so that nothing is missed during the data pull. Without this step, migrated instances arrive in Twenty with missing custom fields and orphaned records.

  • Workflow automations do not export as reusable definitions

    Fireberry stores automation rules as configuration (triggers, conditions, and actions) that cannot be exported as a file and replayed at the destination. Twenty does not have a native equivalent to Fireberry's automation engine; the replacement is Twenty's automation API or a third-party workflow tool. We capture each workflow's definition as a structured text record during migration scoping, then map each trigger-action pair to a recommended rebuild approach. The customer reviews the translated rules before activating anything post-migration.

  • Running both systems simultaneously risks write conflicts

    Twenty's own migration documentation recommends keeping the old CRM running until migration is verified. This creates a parallel-write risk if users continue creating or updating records in Fireberry during the migration window. We recommend a write-freeze on Fireberry during the delta import phase and a staged cutover: read-only on Fireberry, write-enabled on Twenty, with a final delta migration capturing any records created or modified during the initial data load. Without this, the migrated Twenty instance will be incomplete on day one.

  • Fireberry free tier Component cap can silently truncate exports

    Fireberry's Personal free tier limits teams to 3 Projects and a subset of Components (roughly 100+). Customers running on the free tier who attempt a migration of a schema exceeding these thresholds will produce incomplete exports — the free tier does not error clearly when Component limits are exceeded. We check the customer's current record counts and active component usage against these limits during scoping. If the customer has outgrown the free tier, we recommend upgrading to Small Team (300+ Components) before migration begins so all objects and fields are visible in the export.

Migration approach

Six steps for a successful Fireberry to Twenty CRM data migration

  1. Discovery and Component schema enumeration

    We audit the customer's Fireberry instance across all active Components, custom objects, custom fields, pipeline definitions, workflow rules, and record volumes by object type. This includes any user-defined fields on standard objects (Contact, Company, Deal) that extend beyond the base schema. We also identify the customer's Fireberry tier (Personal, Small Team, or Enterprise) to confirm Component limits. The discovery output is a written migration manifest listing every object, field, and relationship to be migrated, plus a Component scope flag if the customer is on the free tier and at risk of silent export truncation.

  2. Schema design and Twenty custom object provisioning

    We design the destination schema in Twenty. This includes provisioning Twenty custom objects to match Fireberry's Component objects, attaching Twenty CustomFields to standard objects (Person, Company, Opportunity) to match Fireberry's custom field definitions, and configuring Pipeline definitions with stage names and probability percentages copied from Fireberry. Schema is deployed into a Twenty sandbox or staging environment first. Fireberry owner records are matched by email against the Twenty User table, and missing Users are queued for provisioning before record import begins.

  3. Staging migration and reconciliation

    We run a full migration into the Twenty staging environment using production-like data volume. The customer's admin reconciles record counts (People in, Companies in, Opportunities in, Activities in), spot-checks 20-30 random records against the Fireberry source, and signs off the schema and mapping before production migration begins. Any missing custom fields, incorrect lookups, or stage mapping errors are corrected at this stage. Fireberry write access is not locked during this phase.

  4. Production migration in dependency order

    We run production migration in record-dependency order: Users (validated, reconciled), Companies (from Fireberry Companies), People (with CompanyId resolved via domain lookup), Opportunities (with CompanyId, PersonId, OwnerId, and PipelineId resolved), Activity history (calls, emails, meetings, tasks as Tasks and Comments via Twenty's REST API), Custom Objects (last, because they often have lookups to standard objects). Each phase emits a row-count reconciliation report before the next phase begins. Fireberry is placed in read-only mode during the production migration window to prevent write conflicts.

  5. Cutover and delta migration

    We run a final delta migration capturing any records created or modified in Fireberry during the production migration window, then enable Twenty as the system of record. Fireberry access is revoked or restricted. We deliver the Workflow and Automation inventory document to the customer's admin team for rebuild in Twenty's automation engine. We support a five-day hypercare window where we resolve any reconciliation issues raised by the customer's team.

  6. Workflow rebuild handoff

    We deliver a written inventory of every active Fireberry workflow with its trigger, conditions, actions, and a recommended rebuild approach for Twenty's automation API or a third-party workflow tool. The customer's admin or a technical partner rebuilds automations post-migration. We do not rebuild workflows as part of the standard migration scope. Reports and dashboards are not migrated; the underlying data is preserved in Twenty so that charts and views can be rebuilt in Twenty's analytics builder.

Platform deep dives

Context on both ends of the pair

Fireberry logo

Fireberry

Source

Strengths

  • Lego-like modular architecture lets teams build custom objects and fields without forcing a rigid out-of-the-box schema.
  • Built-in call centre with click-to-dial, call logging, and softphone integrations reduces the need for a separate telephony tool.
  • Free tier with no expiration provides a workable entry point for small teams evaluating CRM fit before scaling.
  • Hebrew-language phone support and Israeli market presence make it a preferred option for teams needing local-language assistance.
  • Consolidates sales, marketing, and service into a single platform, reducing the integration overhead common with Salesforce-style stacks.

Weaknesses

  • No native customer portal — external clients cannot self-serve, requiring third-party workarounds for basic portal needs.
  • Reporting and custom analytics are limited compared to platforms like Salesforce or HubSpot, frustrating sales leadership needing multi-dimensional views.
  • API documentation is not publicly documented in the research sources, making programmatic migration planning harder without direct access to the vendor.
  • Advanced features carry a steeper learning curve that disproportionately affects non-technical team members on the sales or support side.
  • Limited third-party review depth — only 25 verified G2 reviews at the time of research — makes independent feature validation difficult for prospective migrators.
Twenty CRM logo

Twenty CRM

Destination

Strengths

  • AGPL-3.0 open-source license with full source code on GitHub — no vendor lock-in, no sunset risk.
  • Unlimited users and unlimited custom objects on self-hosted, with no feature gating based on headcount.
  • REST and GraphQL APIs available on all paid tiers, not locked behind an enterprise add-on fee.
  • MCP server and webhooks shipped as standard features, not premium upgrades.
  • Modern PostgreSQL-backed data model that developer teams can query, extend, and self-host.

Weaknesses

  • Recent v1.0 release means limited production hardening compared to CRMs with multi-year operational track records.
  • No native email sequencing or sales engagement tools — follow-up cadences require a separate platform.
  • No native two-way email sync or inbox integration, requiring third-party connectors for full activity logging.
  • Self-hosting 'free' pricing hides real infrastructure and DevOps costs that stack up over time.
  • Workflow automation is functional but lacks the complexity needed for sophisticated multi-step sales motions.

Complexity grading

How hard is this migration?

Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Fireberry and Twenty CRM.

  • Object compatibility

    B

    1 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Fireberry: Not publicly documented.

  • Data volume sensitivity

    B

    Fireberry doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Fireberry to Twenty CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Fireberry to Twenty CRM data migrations

Answers to the questions buyers ask most during Fireberry to Twenty CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Most migrations land between three and five weeks for accounts under 15,000 People and 3,000 Opportunities with a standard Fireberry schema and no extensive custom Components. Migrations with extensive custom Component schemas (dozens of user-defined objects and fields), large activity histories, or complex lookup chains between custom objects move to seven to twelve weeks because of schema enumeration time, transform mapping, and validation work. Twenty's cloud tiers typically activate faster than self-hosted deployments because there is no infrastructure setup involved.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Fireberry.
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