HRMS migration

Migrate from empeon to Crelate

Field-level mapping, validation, and rollback between empeon and Crelate. We move data and schema; workflows are rebuilt natively in Crelate.

empeon logo

empeon

Source

Crelate

Destination

Crelate logo

Compatibility

42%

5 of 12

objects map 1:1 between empeon and Crelate.

Complexity

BStandard

Timeline

2-3 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Empeon and Crelate serve different operational layers. Empeon is a healthcare-focused HCM platform managing payroll, benefits enrollment, time-and-attendance, and accrual balances for clinical workforces. Crelate is an ATS and recruiting CRM built for staffing and recruiting agencies. The overlap is limited to employee contact profiles, company organizational data, and custom field values. We extract Empeon employee records as structured Crelate Contacts, company-level configuration as Crelate Organizations, and Empeon Custom Field values (Input and Checkbox types) as mapped properties. Payroll registers, benefit enrollments, accrual balances, time entries, and direct deposit profiles do not have native Crelate equivalents; we deliver these as structured CSV exports and a written data dictionary for the customer's HRIS team to configure in a complementary system. The Empeon API Connector ($2,000 one-time + $200/month) is required for programmatic extraction; we confirm its status during discovery before beginning any migration work.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

empeon logo

empeon

What's pushing teams away

  • Session timeout behavior logs users out after short periods of inactivity, requiring repeated logins and disrupting daily workflows for power users.
  • Login reliability issues appear in reviews, with multiple users reporting being unexpectedly kicked out mid-task.
  • Tax calculation errors surface occasionally, forcing HR teams into manual corrections and creating compliance risk during payroll runs.
  • The API Connector carries a $2,000 one-time fee plus $200/month, making programmatic data extraction expensive for migration projects.
  • Limited public documentation and opaque pricing make it difficult for organizations to evaluate total cost of ownership before committing.

Choosing

Crelate logo

Crelate

What's pulling them in

  • Affordable per-seat pricing with transparent tiers makes Crelate accessible for small-to-mid staffing firms evaluating ATS platforms for the first time.
  • Fast implementation reported by customers—some describe getting live in a matter of minutes with support team assistance.
  • Unified ATS + CRM in a single product eliminates the need to buy and synchronize separate recruiting and sales tools.
  • Flexible custom fields across Contacts, Companies, and Opportunities allow recruiting teams to capture firm-specific data without developer involvement.
  • Positive reviews highlight the product's intuitive interface and functional breadth for teams that need recruiting workflows without enterprise overhead.

Object mapping

How empeon objects map to Crelate

Each row shows how a empeon object lands in Crelate, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

empeon

Employee

maps to

Crelate

Contact

1:1
Fully supported

Empeon Employee records map to Crelate Contact. Standard fields (name, email, phone, job title, department, hire date, employment status) map to equivalent Crelate Contact properties. The Empeon employee email address becomes the Contact email and is used as the dedupe key during import. Employment status (active, inactive, terminated) maps to a custom Crelate field for HR visibility. We flag any Employee record without a valid email address for manual review because Crelate relies on email for candidate communication workflows.

empeon

Company

maps to

Crelate

Organization

1:1
Fully supported

Empeon Company-level configuration (organization name, departments, cost centers, job titles, pay grades) maps to Crelate Organization. The organization name from Empeon's Company tab becomes the Crelate Organization name. Department and cost center lists migrate as Crelate Tags or custom picklist fields on Contact for segmentation. This mapping covers the organizational hierarchy only; Empeon Company tab settings do not represent external client companies and should not be confused with Crelate Organizations that represent clients or employers in a recruiting context.

empeon

Custom Field (Input)

maps to

Crelate

Contact Custom Field

1:1
Fully supported

Empeon Input fields (free-text, up to 8 per profile) map to Crelate Contact custom text fields. We parse free-text values during transformation and preserve them as-is. Crelate supports text, number, date, currency, URL, and phone field types at Business tier, so if the Empeon Input field contains structured data (e.g., a date or a numeric ID), we attempt type coercion and flag any values that fail validation for manual correction before import.

empeon

Custom Field (Checkbox)

maps to

Crelate

Contact Custom Field

1:1
Fully supported

Empeon Checkbox fields (yes/no, up to 5 per profile) map to Crelate Contact custom Boolean fields. Checked maps to true, unchecked maps to false. We validate that the Empeon Checkbox label (e.g., 'Safety Training Complete', 'Background Check Done') has a meaningful Crelate equivalent field name and document any label conflicts during scoping.

empeon

Employee

maps to

Crelate

Organization

lossy
Fully supported

If the customer's Empeon instance tracks their own organization (the employer company) as a Company record, that maps to a Crelate Organization record representing the hiring company. In recruiting contexts, this Organization record holds the employer brand, job posting history, and client relationship notes. We confirm the customer's Empeon Company data intent during discovery before assigning this mapping.

empeon

Direct Deposit

maps to

Crelate

Contact Custom Field (sensitive)

lossy
Mapping required

Bank routing numbers and account numbers from Empeon Direct Deposit profiles are sensitive financial data with no native Crelate field. We export these as encrypted structured data in a separate secure file and provide the customer's finance or HR team with a written re-entry guide. Routing and account data does not migrate into the Crelate Contact record unless the customer explicitly requests it as a restricted custom field with access controls.

empeon

Document (profile attachment)

maps to

Crelate

Contact Attachment

1:1
Fully supported

Documents attached to Empeon Employee profiles (offer letters, certifications, performance reviews) migrate as Crelate Contact attachments if file access is available via the API Connector or Live Report exports. We export file metadata (filename, document type, upload date, employee reference) and binary content where accessible. The employee email address links each document set to the corresponding Crelate Contact record.

empeon

ESS Hub Access

maps to

Crelate

Contact Email

lossy
Mapping required

Empeon ESS Hub access is tied to the email address stored in the employee profile. We capture all employee email addresses during discovery and cross-reference them against the Crelate Contact email field. If domain changes or email re-enumeration is planned, we flag mismatches before cutover so that candidate self-service and communication workflows in Crelate are not disrupted post-migration.

empeon

Payroll History

maps to

Crelate

N/A

lossy
Mapping required

Empeon payroll registers, pay periods, gross/net pay amounts, and deduction line items have no equivalent object in Crelate's ATS schema. We export payroll data as structured CSV (chunked by pay period) and deliver a written data dictionary to the customer's HRIS team for configuration in their chosen HRMS. Payroll migration is out of scope for the Crelate migration and should be treated as a separate workstream.

empeon

Accrual Balance

maps to

Crelate

N/A

lossy
Fully supported

PTO, sick leave, and other accrual balances tracked in Empeon have no Crelate equivalent. Crelate is a recruiting system and does not manage time-off balances. We export current accrual balances and accrual rate rules as structured CSV for the customer's HRIS team to configure in their replacement HRMS. Historical accrual snapshots migrate as a reference file only.

empeon

Benefit Enrollment

maps to

Crelate

N/A

lossy
Fully supported

Benefit plan enrollments, carrier assignments, coverage tiers, and enrollment dates stored per Empeon employee do not map to any Crelate object. We export benefit enrollment records as structured CSV and deliver a written data dictionary. The customer's HR team configures benefit data in their replacement HRMS or benefits administration platform as a separate post-migration workstream.

empeon

Time and Attendance

maps to

Crelate

N/A

lossy
Fully supported

Clock punches, scheduling data (Employee View and Daily View), and timesheet approvals stored in Empeon have no Crelate equivalent. Crelate's Activity model (calls, emails, meetings, tasks) does not cover time-and-attendance records. We export time-and-attendance data as structured CSV for the customer's HRIS team. Scheduling and timesheet configuration is a separate workstream in the replacement HRMS.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

empeon logo

empeon gotchas

High

API Connector is a paid add-on required for programmatic migration

Medium

Frequent session timeouts disrupt migration scoping activities

Medium

ESS Hub email-must-match requirement can break self-service after migration

Low

Custom Field types are limited to Input and Checkbox

Low

Live Report exports require manual column selection

Crelate logo

Crelate gotchas

High

120 req/min API rate limit throttles bulk migrations

High

20 custom field per-entity cap forces data model decisions

Medium

15,000-record export ceiling on single operations

Medium

Sequences and automation workflows do not migrate

Low

API key is a querystring parameter, not a header

Pair-specific challenges

  • Empeon payroll, benefits, and accruals have no Crelate equivalent

    Crelate is an ATS and recruiting CRM, not an HRMS. Pay registers, benefit enrollments, PTO and sick leave accrual balances, and time-and-attendance records cannot migrate as native Crelate records. We export this data as structured CSV with a written data dictionary, but the customer must configure a separate HRMS or benefits platform to receive this data post-migration. Organizations expecting Crelate to replace Empeon's full HCM functionality will be disappointed; we make this boundary explicit during discovery so the customer can plan a parallel HRMS migration.

  • Empeon API Connector is a mandatory paid prerequisite

    Empeon does not expose a public API on its base subscription. Extracting employee records, custom fields, and Live Report data programmatically requires the API Connector at $2,000 one-time plus $200/month. Without it, migration relies on manual CSV exports from Live Reports with per-report column configuration. We confirm API Connector status during discovery and include its licensing cost in the migration proposal. If the customer has not purchased the connector, we provide a manual export guide as an alternative, but this increases timeline and reduces automation fidelity.

  • Crelate's subscription tier limits custom field and feature access

    Crelate Business ($119/user/month) provides full ATS and CRM functionality with custom fields on Contact, Company, and Opportunity. However, advanced features such as custom objects, expanded custom field types, and advanced workflow automation are tier-gated. We confirm the customer's Crelate tier during discovery and scope custom field mappings accordingly. If the customer requires custom objects beyond standard Contact/Company/Opportunity, we recommend an upgrade before migration begins to avoid schema rework.

  • Empeon free-text custom fields lack structural guarantees

    Empeon Input fields accept any free-text value without format validation. Dates stored as free text may appear as '01/15/2024', 'January 15 2024', '2024-01-15', or 'Jan-15-24' within the same field across records. We parse free-text values during transformation and attempt type coercion, but we cannot guarantee data quality in unstructured fields. We flag records with unparseable values for manual review before importing into Crelate's typed fields. Data quality remediation in the Empeon source system before migration produces better outcomes than post-import correction.

  • ESS Hub email-must-match requirement can break self-service after migration

    Empeon ESS Hub requires the employee's email address in the Workforce profile to match the email used for ESS authentication. If email addresses change during the migration (domain migration, employee re-enumeration), ESS access breaks and employees must re-register. We capture all employee email addresses during discovery, cross-reference against the destination system's expected authentication email, and flag mismatches before cutover. We do not migrate ESS Hub configuration as a functional system; the customer rebuilds self-service workflows in their replacement HRMS.

Migration approach

Six steps for a successful empeon to Crelate data migration

  1. Discovery and API Connector verification

    We audit the Empeon instance for employee record count, active custom field definitions (Input and Checkbox), Live Report configurations, and API Connector status. If the API Connector is not active, we provide two paths: purchase the connector (recommended for migrations over 500 records) or proceed with manual Live Report exports (increasing timeline by one to two weeks). We also confirm the customer's Crelate subscription tier and available custom field quota. The discovery output is a written migration scope document covering record counts, field inventory, and a decision on payroll/benefits/accruals export format.

  2. Empeon data extraction via API or Live Report

    With an active API Connector, we extract Employee records, Custom Field values, Direct Deposit metadata (routing/account in encrypted form), and document attachments via the Empeon REST API with batch chunking and rate-limit handling. Without the connector, we work with the customer to configure each required Live Report with the correct column set, date range, and grouping, then script CSV downloads. All extractions produce a row-count reconciliation report before transformation begins. We extract Company-level configuration separately for Organization mapping.

  3. Data transformation and custom field mapping

    We transform Empeon data into Crelate-ready format. Employee records become Crelate Contacts with name, email, phone, job title, and department mapped to standard fields. Empeon employment status maps to a custom Contact field. Input field values parse to Crelate text or typed fields based on detected format; Checkbox fields map to Crelate Boolean. Direct deposit routing and account data exports to a secure encrypted file separate from the Crelate import package. Payroll, benefits, accrual, and time data export to CSV with a data dictionary for the customer's HRIS team.

  4. Crelate import and sandbox validation

    We import transformed data into the customer's Crelate sandbox environment. Contact records import first with email as the dedupe key. Custom fields on Contact deploy via Crelate's custom field API before record import so that typed fields are available at insert time. Document attachments import as Contact file attachments linked by employee email. The customer's recruiting or HR lead spot-checks 25-50 random Contact records against the Empeon source and signs off before production migration.

  5. Production migration and cutover

    We run production migration in dependency order: Contact records first, then custom field values, then document attachments. Direct deposit data, payroll exports, benefit enrollment exports, accrual balance exports, and time-and-attendance exports deliver as structured CSV packages with data dictionaries for the customer's HRIS team to configure in their replacement system. We freeze Empeon writes during the cutover window, run a final delta migration of any records modified during the window, then mark Crelate as the system of record for recruiting and candidate data.

  6. Deliverable handoff and out-of-scope documentation

    We deliver the migrated Crelate data, a payroll/benefits/accrual/time CSV export package with data dictionary, a document metadata inventory, and a written report of all objects and fields migrated versus not migrated. Workflows, automations, ESS Hub configuration, and payroll setup do not migrate because they have no Crelate equivalent. We provide a written recommendation for HRMS replacement options and a checklist for the customer's HR team to configure benefits, accruals, and time tracking in their chosen replacement platform.

Platform deep dives

Context on both ends of the pair

empeon logo

empeon

Source

Strengths

  • All-in-one HCM bundle reduces vendor count for healthcare HR teams managing payroll, time, and benefits together.
  • Strong customer support reputation with multiple G2 reviewers highlighting responsive, helpful representatives.
  • Employee Self-Service Hub reduces HR administrative overhead by shifting routine tasks to employees.
  • Live and Standard reporting built directly into the platform without requiring third-party BI integrations.
  • Advanced Scheduling supports both Employee View and Daily View scheduling paradigms.

Weaknesses

  • API Connector requires a $2,000 one-time fee plus $200/month, making automated migration more costly.
  • Session timeout settings cause frequent logouts, creating friction during migration scoping and data review sessions.
  • Limited public documentation makes it difficult to assess API capabilities before purchasing the connector.
  • Pricing is opaque and requires direct sales contact, complicating budget planning for migration projects.
  • Tax calculation accuracy concerns appear in user reviews, raising compliance risk during payroll data exports.
Crelate logo

Crelate

Destination

Strengths

  • Unified ATS and CRM in a single platform reduces data synchronization overhead for recruiting teams.
  • Fast setup with guided implementation reported as a significant time saver for small teams.
  • Transparent per-seat pricing without surprise fees at the base tier.
  • Flexible custom field configuration across core objects without developer dependency.
  • Export capability supports up to 15,000 records per operation for Contacts, Companies, and Opportunities.

Weaknesses

  • API rate limit of 120 requests per minute restricts bulk migration throughput.
  • Custom field cap of 20 per entity requires field consolidation for complex recruiting schemas.
  • All advanced features (Activities, Activity Forms, Core Record Field customization) are tier-gated add-ons.
  • Customer service responsiveness receives consistent negative feedback in reviews.
  • Resume parsing quality trails competitors and generates support requests.

Complexity grading

How hard is this migration?

Standard HRMS migration. 1 of 7 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across empeon and Crelate.

  • Object compatibility

    B

    1 of 7 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    7-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    empeon: Not publicly documented.

  • Data volume sensitivity

    B

    empeon doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your empeon to Crelate migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about empeon to Crelate data migrations

Answers to the questions buyers ask most during empeon to Crelate migration scoping. Not seeing yours? Book a call.

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Migrations under 500 employee records with an active API Connector and fewer than 10 custom fields complete in two to three weeks. Migrations above 2,000 records or requiring manual Live Report exports (because the API Connector is not active) extend to four to six weeks because of manual export scripting and data parsing overhead. Payroll, benefits, accrual, and time-and-attendance data exports are delivered as CSV packages within the same timeline but do not import into Crelate.

Adjacent paths

Related migrations to explore

Ready when you are

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