CRM migration

Migrate from VaultRE to HighLevel

Field-level mapping, validation, and rollback between VaultRE and HighLevel. We move data and schema; workflows are rebuilt natively in HighLevel.

VaultRE logo

VaultRE

Source

HighLevel

Destination

HighLevel logo

Compatibility

93%

13 of 14

objects map 1:1 between VaultRE and HighLevel.

Complexity

BStandard

Timeline

3–7 days

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

VaultRE is a real-estate-specific CRM built for Australian and New Zealand agencies, combining contact management with property listings, trust accounting, commission splits, and integrations like Pricefinder and CoreLogic. HighLevel is an agency-focused all-in-one platform consolidating CRM, funnels, email/SMS marketing, scheduling, and reputation management under a white-label, sub-account model. The two platforms diverge significantly: VaultRE treats properties as first-class objects with listing lifecycle states, trust ledger entries, and open-home check-in workflows, while HighLevel has no native property management or trust accounting — those constructs must be modeled as custom objects and custom fields. We map VaultRE contacts (buyers, sellers, tenants, landlords) to HighLevel Contacts, VaultRE companies to HighLevel Companies, and VaultRE property listings to a custom Properties custom object with status, price, and listing-type fields. VaultRE automation triggers, open-home workflows, marketing campaigns, and trust-account transactions do not migrate — those require rebuild in HighLevel's Workflow Builder and manual trust accounting setup. We use VaultRE's CSV export and API endpoints for extraction, validate field-level mapping against VaultRE's custom database field configuration, and load via HighLevel's bulk import API with owner resolution by email match to HighLevel users. A delta-pickup window captures in-flight changes during cutover, and one-click rollback is available if reconciliation fails.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

VaultRE logo

VaultRE

What's pushing teams away

  • PitchBook reports VaultRE's status as Out of Business, and customers have reported outages with no clear resolution timeline on the official Facebook page.
  • The platform is Australia and New Zealand specific, limiting its usefulness for agencies expanding into other markets that require multi-currency or international property management.
  • Customers cite frustration with automation triggers being rigid in certain workflows, particularly around conditional logic for property status changes.

Choosing

HighLevel logo

HighLevel

What's pulling them in

  • Agencies choose HighLevel to consolidate CRM, email, SMS, scheduling, and funnels into one subscription, eliminating monthly bills for five to ten separate SaaS tools they previously stitched together.
  • The flat-rate pricing model bills per sub-account rather than per contact, so growing a contact database from 1,000 to 100,000 records does not trigger a billing surprise—a common pain point avoided by migrating customers.
  • White-label and sub-account capabilities let agencies resell HighLevel access to their own clients, turning a software cost center into a recurring revenue stream that justifies the subscription.
  • The platform ships a 14-day free trial with no credit card required, giving teams a low-friction entry point to validate fit before committing to the $97/month Starter tier.
  • Marketing agencies managing multiple client accounts use sub-accounts to maintain data isolation per client while operating under a single agency billing relationship with HighLevel.

Object mapping

How VaultRE objects map to HighLevel

Each row shows how a VaultRE object lands in HighLevel, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

VaultRE

Contact

maps to

HighLevel

Contact

1:1
Fully supported

VaultRE contacts (buyers, sellers, tenants, landlords) map directly to HighLevel Contacts. A single VaultRE contact can hold multiple role types — these map to a combination of HighLevel tags (e.g., 'buyer', 'seller') and a custom multi-select field (Contact_Roles__c) so the contact record retains all roles without duplication.

VaultRE

Contact

maps to

HighLevel

Contact

1:1
Fully supported

VaultRE contact-specific fields tied to real estate roles (e.g., 'buyer_stage', 'rental_enquiry_status') map to HighLevel custom fields on the Contact record. These require creation in HighLevel before migration — we deliver a custom field specification sheet based on VaultRE's field group configuration.

VaultRE

Company

maps to

HighLevel

Company

1:1
Fully supported

VaultRE company records (agency offices, supplier companies) map to HighLevel Companies. Company-to-contact associations in VaultRE (where a contact is linked to an agency) map to HighLevel's contact-company relationship. VaultRE's multi-office structure per agency account maps to separate Company records with an Office_Type__c custom field.

VaultRE

Property Listing

maps to

HighLevel

Properties (Custom Object)

1:1
Fully supported

VaultRE property listings are not a standard HighLevel object — we create a Properties custom object in HighLevel with fields for listing status (Active, Under Contract, Sold, Leased), listing type (Sale, Rental, Commercial), price, address components, property type, and the original VaultRE listing ID. This is the most significant schema divergence in the migration.

VaultRE

Property Listing Association

maps to

HighLevel

Properties Custom Object → Contact

many:1
Fully supported

VaultRE links contacts to property listings (e.g., a buyer linked to a property they inquired on). These N:N associations map to a Listing_Inquiries__c custom object in HighLevel that references both the Properties custom object and the Contact — preserving the relationship chain between prospect and listing.

VaultRE

Agent / Staff

maps to

HighLevel

User

1:1
Fully supported

VaultRE staff records (agents, property managers) map to HighLevel users by email match. Staff role and office assignments in VaultRE map to HighLevel user roles and sub-account access. Unmatched staff are flagged for manual HighLevel user creation before the migration commits.

VaultRE

Open Home / Inspection

maps to

HighLevel

Appointment Type + Calendar Event

1:1
Fully supported

VaultRE open-home and inspection records map to HighLevel Appointments created via the Calendar feature. Listing-linked inspections generate HighLevel calendar events with the associated Properties custom object record linked as a reference. Inspection attendee check-in data from VaultRE migrates as Contact tags and a custom Checkin_History__c text field to preserve a record of who attended each open home or property inspection.

VaultRE

Task / Activity Log

maps to

HighLevel

Task

1:1
Fully supported

VaultRE tasks and activity log entries map to HighLevel Tasks. Original timestamps, assigned owners (resolved by email match to HighLevel users), and task subject lines are preserved. Task status values map via a value-mapping table from VaultRE's task states to HighLevel's task status options.

VaultRE

Note / Document Attachment

maps to

HighLevel

Note / File Attachment

1:1
Fully supported

VaultRE notes attached to contacts or properties migrate to HighLevel Notes linked to the corresponding Contact, Company, or Properties record. Document attachments from VaultRE re-upload to HighLevel Files with the original file name and VaultRE attachment ID preserved in a Source_Attachment_ID__c custom field for traceability, audit trail, and delta-run de-duplication purposes.

VaultRE

Trust Account Entry

maps to

HighLevel

Trust_Entries__c (Custom Object)

1:1
Fully supported

VaultRE trust account transactions have no native equivalent in HighLevel — we create a Trust_Entries__c custom object to preserve the ledger entries (transaction date, amount, description, contact reference) as reference records. Actual trust accounting must be handled in a dedicated property trust accounting tool post-migration.

VaultRE

Custom Database Field

maps to

HighLevel

Custom Field / Custom Object Field

1:1
Fully supported

VaultRE custom database fields (created under Settings > Database Fields) with types Date, Checkbox, Text, and Drop-down Selection each require a corresponding custom field in HighLevel. Drop-down selection fields with up to 30 options map to HighLevel pick-list custom fields. We generate the full custom field specification from VaultRE's field group export.

VaultRE

Marketing Campaign

maps to

HighLevel

Workflow

1:1
Fully supported

VaultRE marketing campaigns and ad source tracking do not migrate — HighLevel handles outbound communication through Workflow automations and campaign tools that are architecturally different. We export campaign definitions as a reference document for rebuilding in HighLevel's Workflow Builder and Campaign Manager.

VaultRE

Automation Trigger

maps to

HighLevel

Workflow

1:1
Fully supported

VaultRE automation triggers (event-based conditions on contacts and properties) have no direct equivalent in HighLevel. HighLevel's Workflow Builder achieves similar results through trigger-action sequences but requires manual rebuild. We export VaultRE's automation definitions including trigger conditions and actions as a rebuild reference for your HighLevel admin.

VaultRE

Integration Connection

maps to

HighLevel

Integration / Marketplace App

1:1
Fully supported

VaultRE's native integrations with Pricefinder, CoreLogic, REI Forms Live, and Office365 do not transfer to HighLevel. These connections must be rebuilt using HighLevel's API, Zapier/Make integrations, or HighLevel Marketplace apps. We document each active VaultRE integration for your team to reconfigure post-migration.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

VaultRE logo

VaultRE gotchas

High

VaultRE is listed as Out of Business

High

CSV export is the only documented migration path

Medium

Trust accounting varies by Australian state

Medium

Custom field type constraints may limit destination mapping

HighLevel logo

HighLevel gotchas

High

Sub-account architecture creates isolated data silos per client

High

Usage-based telecom and AI costs are not in the subscription price

Medium

Workflows have no native equivalent in most destination CRMs

Medium

API rate limits cap bulk migration throughput at 100 requests per 10 seconds per sub-account

Low

White-label configuration and branding assets do not export via API

Pair-specific challenges

  • Property listings have no native destination equivalent — custom object build is mandatory

    VaultRE treats property listings as first-class CRM objects with listing lifecycle states, price history, and listing-agent assignments. HighLevel has no native property management object — the entire listing model must be constructed as a Properties__c custom object with custom fields for status, type, price, and address. Each listing-type variant (sale, rental, commercial) needs its own set of pick-list values. If your VaultRE setup uses more than three listing types, the custom object build and field mapping validation adds 1–2 days to the migration timeline. We deliver a full custom object specification before data moves so your HighLevel admin can pre-create the schema.

  • Trust account transactions cannot be imported as financial records in HighLevel

    VaultRE's trust accounting module handles ledger entries, commission calculations, and disbursement tracking natively. HighLevel has no trust accounting module — there is no equivalent object, journal entry structure, or double-entry ledger. We preserve trust account entries as a Trust_Entries__c custom object for historical reference, but the financial integrity of those records cannot be enforced in HighLevel. Any active trust accounting must be migrated to a dedicated property trust accounting tool (Dedicated Property Trust, Property Me, or similar) separately, or reconstructed manually. We flag this in the pre-migration audit and do not attempt to force trust ledger data into a schema that cannot validate it.

  • Multi-role contact modeling requires tag-based architecture in HighLevel

    VaultRE allows a single contact record to simultaneously be a buyer, seller, tenant, and landlord with role-specific field groups displayed per role context. HighLevel Contacts do not have a native multi-role architecture — a contact who is both a buyer and a landlord appears as one HighLevel Contact with a combination of tags ('buyer', 'landlord') and a custom Contact_Roles__c multi-select pick-list field. The VaultRE UI's role-contextual field display does not have a HighLevel equivalent, so role-specific fields must be consolidated into a single contact record. We map role-specific VaultRE fields to a flat custom-field structure and document the role-to-tag mapping for your team.

  • VaultRE automation triggers do not map to HighLevel Workflow Builder logic

    VaultRE automation triggers fire based on event conditions tied to listing status changes, contact role changes, and open-home check-in events. HighLevel's Workflow Builder achieves automation through trigger-action sequences but uses a fundamentally different mental model — triggers are event-based (form submission, contact tag added, appointment booked) rather than state-change based. VaultRE triggers that evaluate conditions like 'if listing status changes to Under Offer AND contact type is Buyer, send email' have no direct translation. We export your VaultRE automation definitions as a rebuild reference document that your HighLevel admin or our automation team uses to reconstruct equivalent logic in the Workflow Builder.

  • HighLevel sub-account structure changes multi-office data isolation assumptions

    VaultRE supports multiple offices under a single agency account with role-based access controls scoped per office. HighLevel's agency model uses sub-accounts for client isolation — each sub-account has its own contact, company, and pipeline data. If your VaultRE setup uses office-scoped data isolation (agents in Office A cannot see Office B's contacts), that isolation does not automatically replicate in HighLevel. You must decide whether to consolidate all offices into one HighLevel account (with tags for office identification) or use separate sub-accounts per office (which requires a HighLevel Agency plan). We surface this decision point in the pre-migration planning session before schema setup begins.

Migration approach

Six steps for a successful VaultRE to HighLevel data migration

  1. Pre-migration audit and VaultRE schema extraction

    We connect to your VaultRE account using scoped read access and export the full database schema: contacts, companies, property listings, custom database fields with field groups, staff records, and trust account entries. We also document active automation triggers, integration connections, and marketing campaign configurations. This audit identifies all custom fields, listing types, contact role types, and office structures that need mapping. We deliver a Migration Specification document that includes the full field mapping table, custom object specification for Properties__c and Trust_Entries__c, and a decision guide for multi-office data isolation.

  2. Build HighLevel custom object schema and custom fields

    Your HighLevel admin (or our team) creates the Properties__c custom object, Trust_Entries__c custom object, and all custom fields identified in the audit — Contact_Roles__c, Budget_Range__c, Listing_Status__c, and the trust entry lookup fields. We deliver a setup checklist with exact field names, pick-list values, and field types so the schema is ready before any data loads. If your VaultRE setup has more than 30 custom database fields, we recommend creating them in batches to keep the HighLevel field management manageable.

  3. Resolve owners and staff by email match

    VaultRE staff and agent records are matched to HighLevel users by email address. Any VaultRE staff member without a corresponding HighLevel user is flagged before migration — your team either creates the HighLevel user first or assigns their records to a fallback HighLevel user. No contact, property, or trust entry record lands without an assigned owner. We generate an unmatched owners report as part of the pre-migration validation.

  4. Run sample migration with field-level diff

    A representative slice of records (typically 100–500 spanning contacts across all role types, property listings of each type, and trust entries) migrates first. We generate a field-level diff report showing source values and destination values for every mapped field, including custom field resolution and pick-list value mapping. You review the diff, verify contact role mapping, listing status mapping, and trust entry preservation before the full run commits. Sample migration typically runs within 24 hours of schema approval.

  5. Full migration run with delta-pickup window

    The full dataset migrates into HighLevel using HighLevel's bulk import API for contacts and companies, and our direct API integration for custom objects. A delta-pickup window (typically 24–48 hours after the full run starts) captures any records modified or created in VaultRE during the cutover period so HighLevel reflects the final state at go-live. Audit logging captures every operation. One-click rollback reverts all HighLevel records to the pre-migration state if reconciliation identifies a data integrity issue.

Platform deep dives

Context on both ends of the pair

VaultRE logo

VaultRE

Source

Strengths

  • Purpose-built for Australia/New Zealand real estate, with a unified contact model that treats one person as buyer, seller, tenant, and landlord without duplicating records.
  • Single property record can carry both sales and rental statuses simultaneously, matching how AU/NZ agencies operate across the lifecycle of a listing.
  • Open API-first architecture (now under MRI Software as MRI Vault) for integration with portals, accounting, and marketing tools.
  • Trusted by more than one in three real estate offices across Australia and New Zealand, providing strong vendor stability and ANZ-specific portal support.
  • Native Xero trust accounting integration covers commission disbursements, property management trust balances, and end-of-month reconciliation without external middleware.

Weaknesses

  • Property loading and contact-database sync are reported as slow during high-traffic moments like open-home check-ins, slowing the agent workflow.
  • Contact entry takes more steps than competing CRMs and the platform creates duplicates if details are not entered carefully, requiring routine deduplication.
  • No native deal-stage tracker for moving a transaction through pipeline stages, which is standard in horizontal CRMs.
  • Branded MRI Vault rather than VaultRE post-acquisition, with rebrand transitions affecting documentation, integrations, and partner ecosystem references.
  • Mobile app reviewers report intermittent sync delays on iOS/Android during peak listing activity, affecting on-the-go updates.
HighLevel logo

HighLevel

Destination

Strengths

  • Consolidates CRM, marketing automation, email, SMS, scheduling, and funnels into one platform at a predictable flat monthly rate.
  • Supports unlimited contacts and unlimited users on all paid tiers, removing per-record billing anxiety as databases grow.
  • Offers white-label and sub-account capabilities that let agencies resell access and manage multiple client environments under one billing relationship.
  • Includes built-in review management, reputation monitoring, and AI agents as native features rather than third-party add-ons.
  • Exports Contacts and Companies via a scalable async bulk CSV system that handles multi-million-row datasets without blocking the UI.

Weaknesses

  • The breadth of features creates a steep learning curve; advanced automations and Workflow configuration require significant time investment that smaller teams may not recover.
  • The platform charges usage-based fees for telecommunications and AI features that are not included in the base subscription, leading to bill surprises.
  • Recurring user reports on Reddit and G2 describe bugs, errors, and slow support response times that disrupt live marketing and sales operations.
  • Sub-account architecture, while powerful for agencies, adds migration complexity when identifying which client data lives in which isolated environment.
  • The platform is designed for agencies and SMBs; larger enterprises requiring deep reporting, custom objects at scale, or complex role-based access may outgrow its capabilities.

Complexity grading

How hard is this migration?

Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across VaultRE and HighLevel.

  • Object compatibility

    B

    1 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    VaultRE: Not publicly documented in the public API docs.

  • Data volume sensitivity

    B

    VaultRE doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your VaultRE to HighLevel migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about VaultRE to HighLevel data migrations

Answers to the questions buyers ask most during VaultRE to HighLevel migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Most VaultRE to HighLevel migrations complete in 3–7 days of clock time for under 50,000 total records (contacts plus property listings). Larger setups with 50,000+ records or more than 30 VaultRE custom database fields extend to 10–14 days. The longest planning step is building the Properties__c custom object schema and validating listing-type pick-list mapping — we do that before any data moves so the migration run itself is typically 24–48 hours.

Adjacent paths

Related migrations to explore

Ready when you are

Move from VaultRE.
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