ERP migration

Migrate from Pronto Xi to Epicor Prophet 21

Field-level mapping, validation, and rollback between Pronto Xi and Epicor Prophet 21. We move data and schema; workflows are rebuilt natively in Epicor Prophet 21.

Pronto Xi logo

Pronto Xi

Source

Epicor Prophet 21

Destination

Epicor Prophet 21 logo

Compatibility

71%

10 of 14

objects map 1:1 between Pronto Xi and Epicor Prophet 21.

Complexity

BStandard

Timeline

6-10 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Moving from Pronto Xi to Epicor ERP is a schema translation across two fundamentally different data architectures. Pronto Xi stores operational data in IBM Informix with deep hierarchical relationships, nested BOM levels, and bespoke modules built on the SDK or RAD framework. Epicor ERP uses flat relational tables and UD (user-defined) columns for custom fields, requiring remapping of GL account hierarchies, multi-warehouse inventory valuations, and manufacturing routing dependencies. We engage specialist Informix extraction tooling to pull structured records directly from source tables, then sequence BOM and Work Order imports in dependency order so that component items resolve before assemblies. Open AR/AP records are extracted before final period close at source and applied at the destination in chronological order to preserve aging integrity. Workflows, automations, and the Pronto Xi RAD framework do not migrate; we deliver a written inventory of these for the customer's admin team to rebuild in Epicor.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Pronto Xi logo

Pronto Xi

What's pushing teams away

  • Long-running implementations accumulate bespoke custom modules and reports that become difficult to maintain or upgrade, creating technical debt that makes migration feel necessary but daunting.
  • Customer support quality is inconsistent — some reviews cite slow response times or resolution gaps, particularly for complex technical issues requiring database-level investigation.
  • Network dependency for remote access creates session fragility — dropped connections leave orphaned processes and database locks requiring manual admin intervention to clear.
  • Pricing opacity and module-level costs mean organisations face unpredictable bills as they expand usage across departments and sites.
  • Implementation timelines stretch from weeks to months, and the system enforces Pronto's own process logic rather than bending to existing business workflows, causing friction during rollout.

Choosing

Epicor Prophet 21 logo

Epicor Prophet 21

What's pulling them in

  • Industry-specific design for wholesale distributors, not a general-purpose ERP repurposed for distribution — distributors choose P21 because it matches their replenishment, kitting, and counter-sale workflows out of the box.
  • Strong inventory control with automated replenishment, lot and serial tracking, and multi-warehouse management appeals to distributors with complex stock requirements and tight margin pressure.
  • Responsive customer support cited across G2 and Gartner reviews, with Epicor's 90% retention rate reflecting long-term customer satisfaction in a market where switching costs are high.
  • Cloud deployment on Microsoft Azure provides the flexibility to scale user counts and warehouse locations without on-premise infrastructure investment.
  • The Software Development Kit lets distributors personalize P21 to their specific business processes without modifying the application source code, preserving upgrade paths.

Object mapping

How Pronto Xi objects map to Epicor Prophet 21

Each row shows how a Pronto Xi object lands in Epicor Prophet 21, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Pronto Xi

Chart of Accounts

maps to

Epicor Prophet 21

Account (COA segment)

1:1
Fully supported

Pronto Xi GL accounts use hierarchical account codes stored in IBM Informix with parent-child relationships across multiple levels. We extract account codes, descriptions, and segment positions via direct Informix queries, preserving the full account hierarchy as COA segments in Epicor. The natural account dimension maps to Epicor's Natural Account field; optional division or department segments map to Epicor's statistical or financial segment fields depending on the customer's Epicor configuration.

Pronto Xi

Customer and Supplier Accounts

maps to

Epicor Prophet 21

Customer and Supplier

1:1
Fully supported

Pronto Xi accounts include address books, contact details, payment terms, tax codes, and multi-address scenarios. We map these to Epicor Customer and Supplier tables, preserving the address hierarchy (primary, ship-to, bill-to) as Epicor Address records linked via ShipToNum. Payment terms and tax codes are mapped to Epicor equivalents during transformation.

Pronto Xi

Inventory Items

maps to

Epicor Prophet 21

Part and PartWhse

1:1
Fully supported

Pronto Xi item masters include SKUs, descriptions, UOMs, cost layers, reorder points, and item type classifications. We map ItemCode to Part Number, preserve the cost layer (FIFO, Average, Standard) as Epicor's costing method, and extract current stock quantities per warehouse location into PartWhse records with the correct Site and Warehouse assignments.

Pronto Xi

Bill of Materials

maps to

Epicor Prophet 21

PartMtl and PartRev

lossy
Fully supported

Pronto Xi BOMs store component items, quantities per assembly, and revision versions tied to manufacturing processes. We extract BOM headers and component lines, ordering components by BOM revision and MtlSeq before import so that parent parts resolve before assemblies. PartRev revision records are created in Epicor with the correct revision code before PartMtl records are loaded. Migrations with 5+ BOM levels require explicit dependency sequencing to avoid orphan errors.

Pronto Xi

Work Orders

maps to

Epicor Prophet 21

JobMtl and JobOper

lossy
Fully supported

Pronto Xi Work Orders carry routing steps, labor allocations, and component consumption records tied to specific BOM versions. We map Work Order headers to Epicor JobHead, component lines to JobMtl, and operation steps to JobOper. JobMtl sequences must resolve after PartMtl is confirmed in Epicor, and JobOper sequences are assigned in BOM routing order. We flag any steps referencing deprecated BOM revisions for the customer's admin to resolve before import.

Pronto Xi

Open AR and AP Records

maps to

Epicor Prophet 21

AR and AP Invoice and Credit Memos

lossy
Mapping required

Outstanding receivables and payables require sequencing before the final period close at source to avoid duplicate postings or payment allocation mismatches. We extract open items with aging buckets, reference numbers, and payment terms, then apply them at Epicor in chronological order. Credit memos are applied to matching invoices before the final balance is established in the AR/AP ledger.

Pronto Xi

Sales Orders and Purchase Orders

maps to

Epicor Prophet 21

OrderHed and OrderDtl / POHeader and PODetail

1:1
Fully supported

Open orders include line items with pricing, discounting, delivery scheduling, and fulfillment progress. We extract order headers and lines, set destination order statuses based on fulfillment progress (Backorder, Partial Ship, Open), and preserve pricing and discount records. Lines referencing obsolete inventory items are held in a reconciliation queue for the customer's admin to update before import.

Pronto Xi

BOM Revisions and Engineering Changes

maps to

Epicor Prophet 21

PartRev and ECORev

lossy
Fully supported

Pronto Xi BOM revisions track engineering change orders across multiple revision codes. We extract the revision effective dates, the change description, and the affected BOM components. Epicor's PartRev revision codes are created for each active Pronto revision, and any ECO-driven changes are mapped to Epicor's ECORev and ECOGroup tables where the customer's Epicor edition supports engineering change management.

Pronto Xi

Multi-Site and Warehouse Locations

maps to

Epicor Prophet 21

Site and Wareh

1:1
Fully supported

Pronto Xi stores multi-location inventory assignments with site-specific reorder points and transfer hierarchies. We map each Pronto site and warehouse to Epicor Site and Wareh records, preserving the location address, default bins, and any inter-site transfer rules. Stock quantities per location are imported into PartWhse against the correct Site-Warehouse combination after PartWhse schema is validated.

Pronto Xi

Custom SDK and RAD Modules

maps to

Epicor Prophet 21

UD Columns and UD Tables

1:1
Fully supported

Pronto Xi environments frequently contain bespoke modules built on the SDK or RAD framework that reference modified core tables. We identify these during scoping, map their data structures to Epicor UD columns on the relevant tables (Part_c, OrderHed_c, JobMtl_c), and flag any that have no equivalent in Epicor's standard schema. UD Tables are used for multi-field custom objects that cannot fit into UD columns.

Pronto Xi

Payroll and Employee Records

maps to

Epicor Prophet 21

EmpBasic and Labor

1:1
Fully supported

Payroll data in Pronto Xi is sensitive and often edition-gated. We extract employee compensation history, leave balances, and pay categories, mapping them to Epicor EmpBasic and Labor records while respecting data residency requirements. Timesheet and labor posting data are mapped to Epicor Labor tables against the relevant JobNum and OperNum.

Pronto Xi

Service and Maintenance Records

maps to

Epicor Prophet 21

FieldService and AssetMgmt

1:1
Mapping required

Pronto Xi service module records include asset links, job scheduling, technician assignments, and contract details. We map these to Epicor's FieldService or Asset Management tables depending on the customer's Epicor edition, preserving service history linked to the asset record and maintaining the job scheduling sequence against the correct technician or work center.

Pronto Xi

Document Attachments

maps to

Epicor Prophet 21

DocumentRev and XgPln-frxDocument tables

1:1
Fully supported

Linked documents stored in Pronto Xi's document management system are extracted via file references or direct DB blob access. We handle file naming conventions, map document types to Epicor's document control schema (DocumentRev, XgPln-frxDocument), and preserve document associations to Part, Job, or Order records. PDF and image attachments are stored as Epicor attachments linked to the relevant record.

Pronto Xi

Tax Codes and Jurisdictions

maps to

Epicor Prophet 21

TaxRegion and TaxConnect

1:1
Fully supported

Pronto Xi tax codes carry jurisdiction assignments, rates, and tax type classifications. We map these to Epicor TaxRegion records and configure TaxConnect for ongoing tax calculation if the customer licenses that module. GST and VAT rates from the Australian Pronto Xi environment are mapped to the corresponding Epicor tax jurisdiction records.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Pronto Xi logo

Pronto Xi gotchas

High

IBM Informix database requires specialist extraction

High

Deep customisation layers from 10–20 year implementations

Medium

Open AR/AP must be sequenced before period close

Medium

Module-level licensing costs for non-standard add-ons

Low

Network dependency for remote sessions causes orphan locks

Epicor Prophet 21 logo

Epicor Prophet 21 gotchas

High

Third-party bolt-on integrations complicate migration scope

High

Dirty data without standardized processes compounds migration risk

Medium

SDK customizations and BPMs may not survive platform upgrades

Medium

Report-based export only for non-technical users

Low

Per-user pricing model requires accurate user count before migration planning

Pair-specific challenges

  • Epicor ERP upgrade paths carry known friction

    Community posts and Spiceworks threads document organisations spending 18+ months upgrading from older Epicor platforms (Vantage 8.03, Epicor ERP 9) to Epicor ERP 10 / Kinetic. The upgrade process involves schema changes, BPM recompilation, and UD column remapping that can introduce errors if not tested in a sandbox. We scope the source Epicor version (if applicable) and the target Kinetic or Epicor ERP 10.2 version during discovery, configure the migration target sandbox with the matching build, and validate UD column mappings against the specific target build before production import.

  • Pronto Xi custom SDK modules require field-by-field remapping to Epicor UD columns

    Pronto Xi custom modules built on the SDK or RAD framework store data in modified core Informix tables that have no direct Epicor equivalent. Epicor uses UD columns (suffix _c) on standard tables and UD Tables for multi-field custom objects, with BPMs handling business logic instead of RAD code. We perform a customisation audit during scoping, map each bespoke module to either a standard Epicor object with UD columns or a custom UD Table, and flag any Pronto Xi logic that has no Epicor equivalent for the customer's admin to handle post-migration.

  • BOM and Work Order import must follow strict dependency order

    Epicor's PartMtl table references Part records by PartNum, and JobMtl references PartMtl by MtlSeq within a JobNum. If component parts are not present at the time an assembly is imported, Epicor rejects the record with an orphan reference error. We sequence the import as: Parts (Item masters) first, then BOM revisions (PartRev), then BOM lines (PartMtl), then Work Order headers (JobHead), then Work Order materials (JobMtl), then Work Order operations (JobOper). BOMs with 5+ levels of nesting require explicit dependency analysis before batch ordering.

  • Open AR/AP sequencing before period close is required for aging integrity

    Migrating open receivables and payables mid-period risks duplicate postings or payment allocation mismatches if not sequenced correctly. We extract all open AR/AP records before triggering the final period close at source, then apply matching payments or credit notes at the destination in the correct chronological order to maintain clean aging reports. The customer's finance team must confirm the period close timing with their accounting calendar before cutover.

Migration approach

Six steps for a successful Pronto Xi to Epicor Prophet 21 data migration

  1. Discovery, Informix extraction scoping, and Epicor edition selection

    We audit the source Pronto Xi environment across IBM Informix topology, selected modules, custom SDK modules, BOM depth, multi-site inventory count, and open AR/AP volume. We pair this with Epicor edition selection: Kinetic (cloud-first, starting at $125/user/month) suits manufacturers wanting MES integration and configure-to-order; Epicor ERP 10.2 on-premise or hosted suits organisations with existing infrastructure constraints. We configure read-only Informix extraction accounts with appropriate view permissions during this phase and deliver a written migration scope.

  2. Schema design and UD column mapping

    We design the destination schema in Epicor based on the scoping output. This includes provisioning Sites and Warehouses, configuring the COA segment structure, mapping item types to Part classes, designing UD columns on Part, OrderHed, and JobMtl for any migrated custom SDK fields, and ordering BOM revisions in Epicor's PartRev revision hierarchy. Schema is deployed into a Epicor test company first for validation before any production data is loaded.

  3. Sandbox migration and BOM dependency analysis

    We run a full migration into an Epicor Sandbox company using representative data volume. The customer's operations team reconciles record counts (Parts in, BOMs in, Work Orders in, inventory by site), spot-checks 25-50 random records against the Pronto Xi source, and validates BOM assembly ordering by building a component dependency graph. Any BOM-level sequencing corrections happen here, not in production. Custom SDK field mappings are validated against Epicor's UD column configuration.

  4. Informix extraction and data transformation

    We run Informix extraction using read-only DB access, pulling Chart of Accounts, Customers, Suppliers, Inventory Items, BOMs, Work Orders, Sales Orders, Purchase Orders, Open AR/AP, Service records, and any custom SDK module data. Each extract is validated against source record counts before transformation begins. BOM components are sequenced in dependency order during the transform phase; Work Orders are assigned JobNum identifiers and their MtlSeq and OperNum sequences are resolved against the imported PartMtl records.

  5. Epicor production import in dependency order

    We import into the production Epicor company in strict dependency order: Account (COA) first, then Customer and Supplier records, then Parts, then PartRev BOM revisions, then PartMtl BOM lines, then OrderHed/PODetail with status mapping, then JobHead/JobMtl/JobOper for Work Orders, then Open AR/AP records with aging, then Service records, then custom SDK fields into UD columns. Each phase emits a row-count reconciliation report before the next phase begins. API rate limiting and batch chunking are applied for any Epicor REST API loads.

  6. Cutover, validation, and SDK rebuild handoff

    We freeze Pronto Xi writes during the cutover window, run a final delta migration of any records modified during the migration, validate Epicor opening balances against the source GL, AR, and AP totals, then enable Epicor as the system of record. We deliver a written inventory of all Pronto Xi RAD and SDK custom modules with their Epicor UD column equivalents and a BPM rebuild recommendation. We support a one-week hypercare window for reconciliation issues. We do not rebuild RAD custom modules as Epicor BPMs inside the migration scope; that is a separate engagement.

Platform deep dives

Context on both ends of the pair

Pronto Xi logo

Pronto Xi

Source

Strengths

  • Integrated financials, inventory, and supply chain in a single Informix-backed platform
  • Modular architecture allows phased rollout across finance, distribution, and manufacturing
  • Australian-based support teams with deep knowledge of local regulatory requirements
  • Six-monthly continuous delivery releases with tested upgrade paths
  • Supports cloud, on-premise, and hybrid deployment to suit varied infrastructure strategies

Weaknesses

  • Pronounced customisation accumulation over long implementation lifecycles creates migration complexity
  • IBM Informix as the underlying database limits external integration options and requires specialist knowledge
  • Network dependency for remote access causes session fragility with orphaned processes and DB locks
  • Pricing structure is opaque and module-based, making total cost of ownership difficult to estimate upfront
  • Limited publicly documented REST API — custom integrations rely on SDK and RAD framework
Epicor Prophet 21 logo

Epicor Prophet 21

Destination

Strengths

  • Purpose-built for wholesale distribution with industry-specific replenishment, kitting, and counter-sale workflows out of the box.
  • Multi-warehouse management with bin locations, cross-docking, and real-time inventory visibility across all warehouse locations.
  • Automated replenishment engine with demand-based and min-max planning reduces stockouts and overstock carrying costs.
  • AI-infused reporting via Epicor Prism provides Gen AI-driven insights into ERP data without requiring a BI team.
  • Strong customer retention at 90% and a 50-year track record in the distribution vertical provides long-term vendor stability.

Weaknesses

  • High total cost of ownership — per-user pricing of $150-200/month plus $10K-$500K implementation creates significant budget commitment for small and mid-market distributors.
  • Customization via SDK requires technical expertise and introduces upgrade risk when custom code conflicts with new P21 releases.
  • Report generation performance is a known pain point — multiple users report system freezes during large or complex report exports.
  • Third-party bolt-on reliance for functionality that competitors include natively increases integration complexity and total solution cost.
  • Limited public API documentation — developers building custom integrations report difficulty finding P21 API authentication methods and endpoint specifications.

Complexity grading

How hard is this migration?

Standard ERP migration. 2 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Pronto Xi and Epicor Prophet 21.

  • Object compatibility

    B

    2 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Pronto Xi: Not publicly documented.

  • Data volume sensitivity

    B

    Pronto Xi doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Pronto Xi to Epicor Prophet 21 migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Pronto Xi to Epicor Prophet 21 data migrations

Answers to the questions buyers ask most during Pronto Xi to Epicor Prophet 21 migration scoping. Not seeing yours? Book a call.

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Most migrations land between six and ten weeks for environments under 10,000 inventory items, 500 BOMs, and no custom SDK modules. Migrations with nested BOMs (5+ levels), multi-site inventory across 10+ warehouses, active Work Orders requiring sequencing, and 10+ bespoke SDK modules move to twelve to twenty weeks because of Informix extraction complexity, BOM dependency ordering, and UD column remapping scope.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Pronto Xi.
Land in Epicor Prophet 21, intact.

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