CRM migration
Field-level mapping, validation, and rollback between VaultRE and Twenty CRM. We move data and schema; workflows are rebuilt natively in Twenty CRM.
VaultRE
Source
Twenty CRM
Destination
Compatibility
12 of 12
objects map 1:1 between VaultRE and Twenty CRM.
Complexity
BStandard
Timeline
48–72 hours
Overview
VaultRE is a real-estate-specific CRM built for Australian and New Zealand agencies, combining sales and property management in one platform with automation triggers, PriceFinder/CoreLogic integrations, and multi-office capabilities. Twenty CRM is a modern open-source CRM (AGPL-3.0) with a generic data model centered on People, Companies, Opportunities, Notes, and Tasks — plus unlimited custom objects on all paid tiers. The core migration challenge is that VaultRE's property-centric objects (listings, open-home check-ins, contact-type segmentation) have no native equivalent in Twenty and require custom object definitions. We extract VaultRE contacts, companies, deals, and custom database fields via their REST API, then map them into Twenty's standard objects and newly created custom objects. VaultRE automation triggers (event-based workflows) do not migrate — they must be rebuilt in Twenty's workflow builder. Activity history, notes, and tasks migrate with original timestamps and owner links. Owner resolution happens by email match against Twenty workspace members. We run a sample migration with field-level diff before committing the full run, with a 24-48h delta pickup window capturing in-flight changes during cutover.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a VaultRE object lands in Twenty CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
VaultRE
Contact
Twenty CRM
People
1:1VaultRE contacts migrate directly to Twenty People records. The primary company association maps to Twenty's companyId relation. VaultRE contact types (buyer, seller, tenant, landlord) migrate as a custom pick-list field (Contact_Type__c) since Twenty has no native equivalent for multi-type contacts.
VaultRE
Contact Type label
Twenty CRM
People.Contact_Type__c (custom field)
1:1VaultRE allows a contact to be simultaneously classified as buyer, seller, tenant, and landlord. We preserve each active type as comma-separated values in a custom Contact_Type__c select field on Twenty People. This is a manual decision point — some teams prefer separate contact records per role.
VaultRE
Company (Agency)
Twenty CRM
Company
1:1VaultRE agency and company records map to Twenty Companies, with standard fields like name, phone, website, and address transferring directly. For agencies with a multi-office structure, each VaultRE office can become a separate Company record, or you can use a custom Office_ID__c field to tag offices without creating multiple company entries.
VaultRE
Property (Sales Listing)
Twenty CRM
Property__c (custom object)
1:1VaultRE property listings require a custom object in Twenty since there is no native property entity. We define Property__c with fields for listing type (sales/rental), status, price, address, and listing agent. The property links to a Company record (agency) and to People records (vendor/landlord contacts) via lookup relations.
VaultRE
Property (Rental Listing)
Twenty CRM
Property__c (custom object)
1:1Rental listings use the same Property__c custom object with a Listing_Type__c pick-list to distinguish 'Sale' from 'Rental'. Weekly rent is stored in a Number field. Bond amounts and tenancy dates are captured in custom date fields on the Property__c record.
VaultRE
Deal / Listing Engagement
Twenty CRM
Opportunity
1:1VaultRE deal records (engagement on a listing) map to Twenty Opportunities. Stage names from VaultRE's deal pipeline map to Opportunity Stage values. Amount transfers directly. Close date maps to expectedCloseDate for accurate sales forecasting in Twenty.
VaultRE
Task / Activity
Twenty CRM
Task
1:1VaultRE tasks and activity logs migrate to Twenty Tasks with original due dates and assignees resolved by email matching. Body text is preserved in full. Tasks linked to a Property__c or People record maintain their lookup relationship through the migration.
VaultRE
Note / Open Home Note
Twenty CRM
Note
1:1VaultRE notes attached to contacts, companies, or properties migrate to Twenty Notes with rich-text formatting intact. Original author is resolved by matching their email address against Twenty workspace members to preserve attribution.
VaultRE
Custom Database Field (Contact Group)
Twenty CRM
Custom field on People or Company
1:1VaultRE custom database fields including text, date, checkbox, and drop-down types (up to 30 options) are read from the VaultRE field registry and recreated as matching Twenty custom fields on the appropriate object. Drop-down fields become select fields with values mapped one-to-one.
VaultRE
Custom Database Field (Property Group)
Twenty CRM
Custom field on Property__c
1:1Property-specific VaultRE custom fields such as building name, property features, and inspection notes migrate to custom fields on Property__c. Field types are preserved exactly as defined in VaultRE. Merge field names are documented for reference mapping during migration.
VaultRE
Staff / User
Twenty CRM
Workspace Member
1:1VaultRE staff records resolve against Twenty workspace members by matching email addresses. Any unmatched staff are flagged before migration begins — your team can invite them to Twenty or assign records to a fallback owner. VaultRE role permissions do not migrate to Twenty's permission system.
VaultRE
Integration record (PriceFinder / CoreLogic)
Twenty CRM
Reference data only
1:1VaultRE integrations with PriceFinder and CoreLogic are external service connections that terminate when you exit VaultRE. They cannot be migrated and must be rebuilt in Twenty using the same APIs. We document the integration endpoints from VaultRE for your technical team to re-establish.
| VaultRE | Twenty CRM | Compatibility | |
|---|---|---|---|
| Contact | People1:1 | Fully supported | |
| Contact Type label | People.Contact_Type__c (custom field)1:1 | Fully supported | |
| Company (Agency) | Company1:1 | Fully supported | |
| Property (Sales Listing) | Property__c (custom object)1:1 | Fully supported | |
| Property (Rental Listing) | Property__c (custom object)1:1 | Fully supported | |
| Deal / Listing Engagement | Opportunity1:1 | Fully supported | |
| Task / Activity | Task1:1 | Fully supported | |
| Note / Open Home Note | Note1:1 | Fully supported | |
| Custom Database Field (Contact Group) | Custom field on People or Company1:1 | Fully supported | |
| Custom Database Field (Property Group) | Custom field on Property__c1:1 | Fully supported | |
| Staff / User | Workspace Member1:1 | Fully supported | |
| Integration record (PriceFinder / CoreLogic) | Reference data only1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
VaultRE gotchas
VaultRE is listed as Out of Business
CSV export is the only documented migration path
Trust accounting varies by Australian state
Custom field type constraints may limit destination mapping
Twenty CRM gotchas
Import order is enforced and critical
Export limited to 20,000 records and visible columns only
Soft-deleted records count toward uniqueness and trigger restores
API rate limits cap at 200 req/min on Organization tier
No native email sequences — follow-up cadences require external tools
Pair-specific challenges
Migration approach
Audit VaultRE data and define Twenty schema
We extract your VaultRE field registry (Settings > Database Fields) to enumerate all contact and property custom fields. We then create the Property__c custom object in your Twenty workspace with all required fields, and define the Contact_Type__c pick-list values. We deliver a schema setup checklist so your Twenty admin can pre-create the custom object before the migration run, ensuring the destination is ready when data starts flowing.
Segment VaultRE exports by object and date range
For agencies exceeding VaultRE's 20,000-record export limit, we coordinate multiple export runs with date-range filters to pull all records without duplication. We pull Contacts, Companies, Properties, Deals, Tasks, and Notes as separate CSV batches, with custom database fields included per object. We verify record counts against VaultRE's UI totals before proceeding to ensure complete data capture.
Resolve owners by email against Twenty workspace members
VaultRE owner IDs resolve against Twenty workspace members by email address. We run a pre-flight email match against your Twenty workspace before the migration. Any VaultRE owner without a corresponding Twenty user is flagged — your team can invite them, reassign their records to a fallback owner, or defer their migration. No record lands in Twenty without a valid assignee.
Run a sample migration with field-level diff
We migrate a representative slice of typically 200–500 records spanning contacts, companies, properties, deals, and tasks, then generate a field-level diff between VaultRE source values and Twenty destination values. You verify contact type mapping, property custom field population, deal stage mapping, and owner resolution. We iterate on the mapping plan based on your feedback before committing the full migration run.
Full migration with delta pickup window
The full migration runs in dependency order: Companies first (as the 'one' side of relationships), then People linked to companies, then Property__c records, then Opportunities, then Tasks and Notes. A 24–48 hour delta pickup window captures any records modified in VaultRE during cutover. Audit logs record every operation, and one-click rollback reverts to the pre-migration state if reconciliation fails.
Platform deep dives
VaultRE
Source
Strengths
Weaknesses
Twenty CRM
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across VaultRE and Twenty CRM.
Object compatibility
1 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
VaultRE: Not publicly documented in the public API docs.
Data volume sensitivity
VaultRE doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
Answers to the questions buyers ask most during VaultRE to Twenty CRM migration scoping. Not seeing yours? Book a call.
Walk through your VaultRE to Twenty CRM migration with a real engineer — 30 minutes, free, written quote within 24 hours.
Book a free 30 minute consultationAdjacent paths
Other ways to leave VaultRE
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