CRM migration

Migrate from VaultRE to Odoo CRM

Field-level mapping, validation, and rollback between VaultRE and Odoo CRM. We move data and schema; workflows are rebuilt natively in Odoo CRM.

VaultRE logo

VaultRE

Source

Odoo CRM

Destination

Odoo CRM logo

Compatibility

83%

10 of 12

objects map 1:1 between VaultRE and Odoo CRM.

Complexity

BStandard

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

VaultRE is built for real estate agencies operating in Australia and New Zealand, combining sales CRM with property management, trust accounting, and multi-office oversight in a single platform. Odoo CRM is a general-purpose ERP component with res.partner as its unified contact model and crm.lead for opportunities. The migration requires careful translation of VaultRE's simultaneous contact roles (buyer, seller, tenant, landlord on one record) into Odoo's res.partner contacts plus partner_category assignments, while routing property listings and trust-accounting records to Odoo Inventory and Accounting modules respectively. VaultRE's automation triggers and event-based workflows must be documented and rebuilt in Odoo using Studio or server actions. We use VaultRE's API export endpoints and Odoo's XML-RPC import interface to move contacts, properties, activities, and custom fields in the correct dependency order — res.partner first, then crm.lead with partner_id lookups, then activities with parent record references. The migration also handles VaultRE's custom field groups by translating them into Odoo Studio custom fields on the appropriate models, ensuring that agency-specific data capture requirements are preserved in the new system. Trust-accounting records, including receipt ledgers and disbursement schedules, route to Odoo Accounting's account.move model rather than CRM records, maintaining financial data integrity and compliance requirements.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

VaultRE logo

VaultRE

What's pushing teams away

  • PitchBook reports VaultRE's status as Out of Business, and customers have reported outages with no clear resolution timeline on the official Facebook page.
  • The platform is Australia and New Zealand specific, limiting its usefulness for agencies expanding into other markets that require multi-currency or international property management.
  • Customers cite frustration with automation triggers being rigid in certain workflows, particularly around conditional logic for property status changes.

Choosing

Odoo CRM logo

Odoo CRM

What's pulling them in

  • Teams choose Odoo CRM for its modular architecture — one base install with one-click app additions means they can adopt CRM alone and add accounting, inventory, or sales later as the business grows.
  • Small businesses pick Odoo because the Community edition is free and open-source, with no per-user or contact limits, allowing full evaluation before committing to a paid Enterprise tier.
  • The drag-and-drop Kanban pipeline and AI lead scoring are highlighted across G2 reviews as concrete features that make lead management faster and more visual than spreadsheet-based workflows.
  • Odoo's native integration with email, live chat, SMS, VoIP, and WhatsApp means inbound leads from multiple channels feed into a single pipeline without third-party middleware.
  • Companies in retail, supply chain, and construction value that Odoo's CRM module shares the same PostgreSQL database and UI as its ERP modules, eliminating data silos between sales and operations.

Object mapping

How VaultRE objects map to Odoo CRM

Each row shows how a VaultRE object lands in Odoo CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

VaultRE

Contact

maps to

Odoo CRM

res.partner

1:1
Fully supported

VaultRE contacts map to Odoo res.partner records. Since VaultRE allows a single contact to carry multiple roles (buyer, seller, tenant, landlord), we split each role into a separate partner_category tag on the res.partner record. Original VaultRE contact ID preserved as external_id for delta-run de-duplication.

VaultRE

Contact (role flags)

maps to

Odoo CRM

res.partner.category + custom fields

1:many
Fully supported

Each VaultRE role flag on a contact generates a corresponding tag in res.partner.category. Role-specific metadata (e.g., tenant lease expiry date) migrates as custom Char fields on the partner record. Your Odoo admin selects which roles map to tags versus custom fields during the mapping review.

VaultRE

Property Listing

maps to

Odoo CRM

product.template / custom crm.property

1:1
Fully supported

VaultRE property listings translate to Odoo product.template records if the agency uses Inventory to manage rental stock, or to a custom crm.property model if only CRM visibility is needed. Property status (For Sale, For Rent, Sold, Leased) maps to product.active or a custom status_char field depending on Odoo edition.

VaultRE

Property Listing (agent assignment)

maps to

Odoo CRM

res.partner (agent) + product.template

1:1
Fully supported

VaultRE's agent-to-property assignment maps to product.template's seller_ids, pointing to the agent's res.partner record. If the agent is also a contact in the system, FlitStack resolves by email match to prevent duplicate partner creation during migration. The seller_ids relationship ensures that property listings retain their assigned agent information in Odoo. During the migration process, any potential duplicate contacts are flagged for review, and email-based matching prevents redundant records from being created in the Odoo database.

VaultRE

Trust Account Ledger Entry

maps to

Odoo CRM

account.move + account.account

1:1
Fully supported

VaultRE trust-accounting records (receipts, disbursements, reconciliations) route to Odoo Accounting as account.move entries rather than CRM records. This requires the Accounting app to be installed in the Odoo database. We map VaultRE ledger account codes to Odoo chart of accounts codes using your account mapping spreadsheet.

VaultRE

Open Home Check-In

maps to

Odoo CRM

crm.lead (note) + calendar.event

many:1
Fully supported

VaultRE open-home check-ins with attendee names and feedback combine into Odoo crm.lead notes and calendar.event records. Each check-in generates a lead note entry and a calendar event if a follow-up task was recorded. Original timestamps preserved as write_date on the target record.

VaultRE

Lead / Enquiry

maps to

Odoo CRM

crm.lead

1:1
Fully supported

VaultRE leads and enquiries map directly to Odoo crm.lead records. Lead source (website, referral, direct) migrates to crm.lead.source. Pipeline stage names from VaultRE map to crm.stage stage_id values via value mapping. Unqualified leads remain as crm.lead until converted to opportunity.

VaultRE

Activity (call, email, meeting, note)

maps to

Odoo CRM

mail.activity + mail.message

1:1
Fully supported

VaultRE logged calls, emails, meetings, and notes migrate to Odoo mail.activity records linked to the parent res.partner or crm.lead via res_id and model fields. Original activity timestamps and user assignments preserved. VaultRE note body migrates as mail.message with message_type='notification'. The mail.activity model captures all interaction history, maintaining the original communication context and chronology. Each migrated activity retains its source record reference, ensuring complete traceability in the new Odoo system.

VaultRE

Custom Field Group

maps to

Odoo CRM

ir.model.fields (Studio custom)

1:1
Fully supported

VaultRE field groups and their contained custom fields (Date, Checkbox, Text, Drop-down Selection) translate to Odoo Studio custom fields on res.partner or product.template. Drop-down selections become selection fields with values mapped one-by-one. FlitStack delivers a field-group-to-Studio-field mapping spreadsheet before migration runs.

VaultRE

Staff / User

maps to

Odoo CRM

res.users

1:1
Fully supported

VaultRE staff records map to Odoo res.users by email match. Unmatched staff are flagged before migration — your team either creates Odoo users first or assigns VaultRE staff records to a fallback Odoo user. User active/inactive status from VaultRE controls res.users.active in Odoo.

VaultRE

Office / Branch

maps to

Odoo CRM

res.company + res.partner.category

1:1
Fully supported

VaultRE multi-office structure maps to Odoo res.company records if the Odoo multi-company feature is enabled, or to res.partner.category tags for simpler single-company setups. Each office's default contact and agent pool assign to the corresponding company_id on migrated records. When multi-company mode is activated, each office becomes a distinct Odoo company entity, preserving hierarchical relationships and enabling granular access controls across different organizational branches.

VaultRE

Integration (Pricefinder, CoreLogic)

maps to

Odoo CRM

No equivalent in Odoo CRM

1:1
Fully supported

VaultRE's native integrations with Pricefinder and CoreLogic for property data enrichment have no direct Odoo CRM equivalent. These integrations must be replaced with Odoo-compatible third-party apps or custom API connectors — FlitStack documents which VaultRE integrations are active so your Odoo admin can evaluate replacement options.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

VaultRE logo

VaultRE gotchas

High

VaultRE is listed as Out of Business

High

CSV export is the only documented migration path

Medium

Trust accounting varies by Australian state

Medium

Custom field type constraints may limit destination mapping

Odoo CRM logo

Odoo CRM gotchas

High

Odoo.sh version gating blocks assisted migrations from trial

High

Enterprise modules fail to install on Community after database restore

Medium

Custom module view inheritance breaks between Odoo major versions

Medium

Custom fields risk losing their application context on Community

Low

API access for Community is gated behind the Custom Plan

Pair-specific challenges

  • Odoo external API requires Custom plan for inbound data migration

    VaultRE provides an open API with OAuth 2.0 for data extraction, but Odoo's external API (XML-RPC / JSON-RPC) is only available on the Custom plan at $37.40/user/month. Odoo Community edition's API is server-side only — FlitStack cannot push data directly into a Community database without enabling the Custom plan. If you are on Odoo Community, we route the migration through Odoo's CSV import interface, which has field-count and relationship-ordering constraints that require careful sequencing. Confirm your Odoo edition before the migration plan is finalized.

  • Multi-role contact explosion creates duplicate res.partner records

    VaultRE stores a buyer, seller, tenant, and landlord as a single contact record with role flags. Odoo res.partner has no native multi-role field — the migration must decide whether to keep one res.partner with role tags (loses per-role metadata granularity) or create multiple linked res.partner records (one per role, creating duplicates in Odoo for contacts that should be unified). We surface this decision during mapping review and apply your chosen rule consistently. The wrong choice creates either duplicate contacts or incomplete role data — both require post-migration cleanup.

  • Trust-accounting data does not belong in Odoo CRM

    VaultRE trust accounts, receipt ledgers, and disbursement schedules are financial records, not CRM records. Migrating them into Odoo CRM creates false crm.lead or res.partner entries and corrupts your pipeline metrics. FlitStack routes trust-accounting data to Odoo Accounting's account.move model, which requires the Accounting app to be installed and configured with a chart of accounts before migration. If your VaultRE database contains significant trust-accounting volume, budget additional time for account code mapping and Accounting module setup.

  • VaultRE automation triggers have no migration path to Odoo

    VaultRE event triggers (open-home check-in → marketing campaign, property status change → agent notification) are defined in VaultRE's automation engine and have no public export format. Attempting to migrate them as data records produces broken server-action definitions in Odoo. FlitStack audits the VaultRE automation configuration and produces a written trigger-logic document your Odoo admin uses to rebuild automations in Odoo Studio or using ir.actions.server records. This is always a manual rebuild — the trigger definitions do not transfer automatically.

  • Pricefinder and CoreLogic integrations are non-transferable

    VaultRE's native integrations with Pricefinder (property data enrichment) and CoreLogic (title and land data) are VaultRE-specific API connections. Odoo has no equivalent native integrations for these Australian property data providers. After migration, property data enrichment must be replaced with Odoo-compatible data services or custom API connectors. FlitStack documents which integrations are active in your VaultRE account so your Odoo implementation team can evaluate replacement options before go-live. During the migration audit, we identify all active integration endpoints and provide detailed documentation to support your Odoo implementation team in selecting and configuring appropriate replacement services that maintain your existing property research workflows.

Migration approach

Six steps for a successful VaultRE to Odoo CRM data migration

  1. Audit VaultRE data model and export via API

    FlitStack connects to VaultRE via OAuth 2.0 API to extract all contacts, property listings, leads, activities, and custom field groups. We generate a data inventory showing record counts per object, custom field definitions with types and pick-list values, active automation trigger configurations, and integration endpoints in use. This inventory drives the migration plan and surfaces the multi-role contact and trust-accounting decisions before any mapping begins.

  2. Design Odoo schema and Studio custom fields

    Before data moves into Odoo, your Odoo admin (or our team) creates the Studio custom fields needed to receive VaultRE role flags, property attributes, and custom database fields. We deliver a field-group-to-Studio-field mapping spreadsheet so the schema is ready before validation runs. If Odoo Community is in use, we configure CSV import templates in the correct object order (res.partner first, then product.template, then crm.lead) to satisfy foreign-key dependencies.

  3. Resolve owner and user mappings by email

    VaultRE staff records are matched against Odoo res.users by email address. Contacts linked to VaultRE staff as assigned agents also resolve by email to crm.lead.user_id. Any VaultRE staff without a corresponding Odoo user is flagged before migration — your team either creates Odoo users first or assigns those records to a fallback user. No migrated record lands in Odoo without a resolved owner.

  4. Run sample migration with field-level diff

    A representative slice of 100–500 records migrates first — spanning contacts across all roles, property listings, leads, and a sample of activities. We generate a field-level diff between VaultRE source values and Odoo destination fields so you can verify role-flag mapping, property status translation, and lead stage assignment before the full run commits. Reconciliation report highlights any records with missing required fields or unmatched lookups.

  5. Execute full migration with delta-pickup window

    The full migration runs in dependency order: res.partner records first, then product.template for property listings, then crm.lead with partner_id lookups, then mail.activity records with parent-record references. A 24–48 hour delta-pickup window captures any VaultRE records created or modified during the cutover. Audit log records every operation, and one-click rollback reverts the Odoo database to pre-migration state if reconciliation identifies critical data issues.

Platform deep dives

Context on both ends of the pair

VaultRE logo

VaultRE

Source

Strengths

  • Purpose-built for Australia/New Zealand real estate, with a unified contact model that treats one person as buyer, seller, tenant, and landlord without duplicating records.
  • Single property record can carry both sales and rental statuses simultaneously, matching how AU/NZ agencies operate across the lifecycle of a listing.
  • Open API-first architecture (now under MRI Software as MRI Vault) for integration with portals, accounting, and marketing tools.
  • Trusted by more than one in three real estate offices across Australia and New Zealand, providing strong vendor stability and ANZ-specific portal support.
  • Native Xero trust accounting integration covers commission disbursements, property management trust balances, and end-of-month reconciliation without external middleware.

Weaknesses

  • Property loading and contact-database sync are reported as slow during high-traffic moments like open-home check-ins, slowing the agent workflow.
  • Contact entry takes more steps than competing CRMs and the platform creates duplicates if details are not entered carefully, requiring routine deduplication.
  • No native deal-stage tracker for moving a transaction through pipeline stages, which is standard in horizontal CRMs.
  • Branded MRI Vault rather than VaultRE post-acquisition, with rebrand transitions affecting documentation, integrations, and partner ecosystem references.
  • Mobile app reviewers report intermittent sync delays on iOS/Android during peak listing activity, affecting on-the-go updates.
Odoo CRM logo

Odoo CRM

Destination

Strengths

  • Modular open-source architecture lets teams start with CRM and add ERP apps as needs grow, all sharing one PostgreSQL database.
  • Free Community edition with no contact limits and full source code access means zero licensing cost for evaluation and small deployments.
  • Drag-and-drop Kanban pipeline with AI lead scoring gives a visual, prioritized view of the sales funnel without requiring custom configuration.
  • Native integrations with email, live chat, SMS, VoIP, WhatsApp, and social media feed all inbound leads into a single unified inbox.
  • Active Odoo Community Association (OCA) maintains dozens of community-maintained modules on GitHub for extended functionality.

Weaknesses

  • Gmail and email integration reliability is a recurring complaint — threads drop and conversations scatter across inboxes, disrupting sales team workflows.
  • Enterprise edition pricing stacks quickly: multiple apps at per-user rates ($25–$50/user/month) plus Odoo.sh hosting costs more than many SMBs anticipate.
  • Setup and configuration complexity increases significantly once custom fields, automation rules, and multiple installed modules are in play.
  • Odoo.sh trial databases run on a version (e.g., 18.3) that is not directly migratable to Odoo.sh, blocking the assisted migration path Odoo advertises.
  • Version upgrades between major Odoo releases (e.g., 17→18) frequently break custom module view definitions and XPath expressions, requiring manual remediation.

Complexity grading

How hard is this migration?

Standard CRM migration. All 8 core objects map 1:1 between VaultRE and Odoo CRM.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across VaultRE and Odoo CRM.

  • Object compatibility

    A

    All 8 core objects map 1:1 between VaultRE and Odoo CRM.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    VaultRE: Not publicly documented in the public API docs.

  • Data volume sensitivity

    B

    VaultRE doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your VaultRE to Odoo CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about VaultRE to Odoo CRM data migrations

Answers to the questions buyers ask most during VaultRE to Odoo CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Most VaultRE-to-Odoo CRM migrations complete in 48–72 hours for databases under 25,000 records. Larger setups with 200,000+ records, extensive custom field groups, or multi-office data requiring Odoo multi-company scoping extend to 5–10 days. The longest planning step is designing the Studio custom field schema to receive VaultRE role flags and property attributes — this must be complete before the first test migration runs.

Adjacent paths

Related migrations to explore

Ready when you are

Move from VaultRE.
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